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Integrity Express Logistics, LLC
4420 Cooper Rd, Cincinnati, OH 45242, United States
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Integrity Express Logistics, LLC

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Ri
Review №1

If you are utilizing them as a brokerage service, they are not a very good business to use if you experience a long wait time to get unloaded/loaded. I experienced two loads with multiple hour wait times and they will not provide a detention. Know the facility you are going to in-order to have a better experience with them.

Ru
Review №2

I met Jim Baker about 6 months ago (via email). He pursued us (Superior Old Storage) and offered his brokerage services. Me, on the other hand, I have dealt with many brokers and had many complications. Meaning, that communication, honesty and loyalty are key points in my business relationships. Trust me, I am a small business, but I have 35+ years in the warehouse/transportation business. So basically, I decided to give Integrity Express (Jim Baker) a shot at handling my transportation loads. Long story short, Jim has handled MANY of our business transactions and he has surpassed my expectations and earned my sincere respect in the business. I can’t emphasis enough, his dedication, loyalty and fair pricing in this complexed transportation market lately. I am constantly recommending him to my other Customers, who hire their own transportation brokerage.

Ma
Review №3

It is always a pleasure to work with Betsy. She is very knowledgeable, friendly and gets back to us with answers very quick. She understands our needs and is always on the look out for the best competitive rates without compromising service. She follows up on our shipments till they get delivered and keep us updated with status. Once delivered, she will send a copy of the POD without even asking. Thats what I call excelent customer service. Thank you Betsy for your excellent work.

Co
Review №4

Steve Schmid is amazing to work with! Steve gets us great rates and always comes through if anything else is needed along the way. I trust Steve to be fair and honest and he has never let me down. So glad we have found Steve and look forward to many more loads together.

Se
Review №5

Absolutely wonderful customer service from start to finish. Cammii goes the extra mile by learning about my business and introduces new ways of managing freight that I wouldnt have considered myself. My customers even call me to say what a wonderful service he provides!

Mi
Review №6

Integrity Express Logistics can not be trusted. Rather they should be called LACK OF INTEGRITY EXPRESS LOGISTICS. John Chapman booked us on a load picking up at Interstate Cold Storage, Inc. in Ft Wayne, IN. He called @ 10am and asked where we were and I informed him I was pulling in to receiver to get current load unloaded in Findley OH. He said ok call me when empty and headed to pick up in Ft. Wayne. I did just that, because communication is the only considerate way to be. At 3:05 pm I let him know I had approx. 1 1/2 hr drive. He said just get there as soon as you can and nothing else. When I arrived at the shipper @ 5:05pm, I was told by a warehouse employee that the office to check in for a load closed at 5pm. I immediately called John and he said, “yea, they close at 5pm”. I asked why that wasn’t disclosed before I drove 127 miles and he just in the most sarcastic tone said,”well, we can’t keep it open for you all night”,and hung up on me. Just be aware that if he is this way, then “INTEGRITY” Express Logistics is an oxymoron, because they have zero integrity. I’m sure no one from the company will respond, but if they do. I will update the review.

Sh
Review №7

We think highly of Betsy! Logistics can be hard sometimes. So, its really great to feel like you have someone in your corner at all times. Betsy helps us connect our product to those hard to reach areas.Absolutely great to work with!Thank you for all you do.Shelly Chaffee

Ru
Review №8

Betsy is my rep and we have confidently used Integrity Express for 2-3 years now. She has become my primary choice for all our moves and her level of service to her customers is the highest I have ever experienced in over 20 years of being in business! I typically shy away from placing people outside of our company directly in touch with our customers, but Betsy has proven to be professional, reliable and trustworthy! I have complete faith in her abilities and she continues to place us with reliable teams who know how to handle our freight with the care it requires. If you are looking to partner with a logistics person, Betsy is the best choice and comes with a team that supports her up and performs at the very top of this industry!

Ku
Review №9

Jamie has put together a world class team. As the manager of the National Sales Dept for the largest independent produce wholesaler in the country - we have lots of demands and we are not always the easiest to work with!I am always amazed at the work ethic, professionalism, patience and honesty of everyone on Jamie’s Team! Thus the reason I don’t shop around to see if I can save a couple dollars. I work with hundreds of vendors and can honestly say Integrity Express is just one of a small handful that has never let me down.Thank you Jamie and your dedicated Team for being a great partner of Charlie’s Produce!

Je
Review №10

In this free market combative broker versus carrier world we have created it is rare to meet a broker who you feel is working with you and wants to help you succeed. I had that experience with Cameron Segal. He did a great job of helping us and I will always use him in the future. He is a pleasure to work with and I recommend you give him a chance and give Integrity a chance. They are a great organization.

To
Review №11

Booked a GA > TX load, broker cancelled us off the load and didn’t even bother to tell me. Was in constant communication throughout the day in regards to driver location & any updates they needed. Broker who made the call then continued to raise his voice and talk over me to assert his male dominance, I would assume. Absolute garbage can of a human being. Won’t be dealing with this company again. What an ironic name…Integrity? Yeah, right. Can’t believe these kind of people get away with the way they speak to others.

Ac
Review №12

Horrible service. We hauled a load for Integrity on 6/25. The broker load and confirmation we got and billed Integrity with was paid to another carrier even though we provided original bol for this load. We have been going back and forth 80 days with their accounting while the broker is completely unresponsive via email or phone. Now we are pursuing the payment via collection company and reaching out to the customer for payment. There is a complete lack of integrity from this broker and I informed my entire dispatch team not to work further with them. There is too many loads on the market to book with dishonest brokers that dont pay their bills.

Vi
Review №13

Integrity Express Logistics is one of the top company!I am grateful to James Chauncey for kindness and working out a situation that others would have not been willing to help with!! I sure appreciate your professionalism!!

Ca
Review №14

If you need anything covered on your side and can’t find a good reliable carrier or broker, I Would Highly Recommend Cameron Segal! He knows how to work with you and always comes through when you need that help! Cam is definitely a pleasant person to work and deal with!

Di
Review №15

I can highly recommend Cameron Segal. He is honest, reliable and always helpful. Always good communication with him. I hope so far there are more such professionals, just like Cam is.I mean not in this one company only, but in the others also.

Mr
Review №16

Started using Integrity Express Logistics a few months ago. They have truly been one of the best logistics partners I’ve had. Steve S has made sure every load we need covered is secured for the best rate. Great experience with this company, I highly recommend.

Ke
Review №17

Very impressive and nice office. Wonderful people!

Cr
Review №18

Do not use these guys. Just had one of their brokers lie to me got a truck down there to pick up a load. They told me the load would be ready at 1500. When I arrived at site the shipper said I was late since the appointment was at 0700. I did not get loaded until 2220. Lost a day of revenue for that truck. We are aren’t in this business to lose money. So don’t forget see these guys.

Gr
Review №19

We were working with John Chapman on a load of frozen chicken from Fort Wayne, Indiana to Gainesville, Georgia. John knew we were getting unloaded in Ohio, we were in constant contact with him letting him know what time we would arrive in Fort Wayne. As we were pulling out of our drop off in Ohio, we called to advise him we were headed to Fort Wayne. At NO time did he bother telling us that the facility, especially a cold storage facility closed at 5:00 pm. After arriving to find the place closed down, we be called him and all he could say was, “ya, we couldn’t keep the place open for you”! Needless to say, he is refusing to pay us for a truck order not used. We drove 111 miles, at no point did this broker ever indicate this place closed at 5 pm. I would be very careful if you ever chose to load with this broker. He is clearly a very shady person who cannot be trusted.

Ni
Review №20

Hey truck drivers and dispatchers, Please do NOT booked the load with Greg Carnes. He was not honest for the pick up and delivery time. I have all emailed he sent it to me all kinds of promising. The man of the word he promised he will take care of detention and nothing just a liar. He made Integrity Express Logistics LLC look so bad.

Me
Review №21

Absolutely wonderful customer service from start to finish. Betsy goes the extra mile by learning about my business and introduces new ways of managing freight that I wouldnt have considered myself. My customers even call me to say what a wonderful service she provides!

Dy
Review №22

My representative, Kurt, was extremely professional and tenacious. He provided me an accurate quote with concise information. Turnaround was fast, and he kept me in the loop throughout. Highly recommend this company if you need competitive quote and extraordinary follow-through. While I am sure everyone is as effective, I suggest you ask for Kurt.

Sa
Review №23

Good afternoon! I just wanted to let you know that Brent Casey is one of my favorite people to work with in the shipping world. He is the most courteous individual I deal with. He is an asset to your team!!! I have to deal with logistics groups all over this country and Brent is by far the best. Just wanted to give a shout-out to him. People don’t do that enough anymore.-Sara RangelALG Worldwide

Ma
Review №24

Integrity Express consistently does a great job at covering our truckload shipments. We have a broad range of logistics needs, and IEL is always able to meet our requirements and provide excellent service while doing so.

ke
Review №25

Ive worked with Cam Segal for almost 2 years and he is great!! He is very professional and goes out of his way to help out. He comes through at a moments notice! I highly recommend working with Cam!

Ch
Review №26

Cameron Segal is the one of the best brokers, in my 5 years experience.Integrity Express Logistics is reliable company to work with.Like doing business with Cam and his company.carriers and customers you can always rely on them.With best wishes !

Do
Review №27

Daniel Steeves has been up to the challenge of meeting difficult demands to get us what we need in a very difficult market. He has been professional and works nonstop to help meet our shipping needs. He makes every effort and sacrifice to see things go smoothly for us.

Ja
Review №28

Excellent service, always reliable. We have worked with Brent C for several months and he has proven to be our most reliable source of transportation overall. We feel very confident our customers will be satisfied when Integrity has our freight.

Gi
Review №29

Integrity Express Logistics is a pleasure to work with. Zach Clendenen is a pleasure to work with. Responses are prompt and accurate. Trucks arrive as scheduled, and the correct trucks and supplies are sent. We no longer use other logistics teams, Integrity Express Logistics is able to cover all of our trucking needs. I would highly recommend using them.

Ko
Review №30

I work closely with Steve L. Schmid with all my shipping from LTL to Full truck loads. He is very attentive and a pleasure to work with. He is extremely helpful and answers all my questions regarding shipping. He has always been fair and honest, I will definitely keep doing business with him.

Na
Review №31

Cam segal.. great broker to work with

El
Review №32

Steve Schmid is very reliable, helpful, and quick in responsiding to emails. He stays on top of my shipment and making sure it deliver on schedule. Very good customer service.

Ka
Review №33

ZERO STARS! This is the second time I have had to contact you in regards to one of your employees. This time her name was Brandy Hudson working for you in Cincinnati, OH. Let me just say she is exactly someone that I would put on a NO hire list after our last conversation. I believe she needs to go through a better training process in regards to her phone etiquette. Terrible way to run a business, especially given the name Integrity!

Al
Review №34

Great company, Ive been working with Jim Baker for a few years. Excellent in his work always trying to help, I have nothing to complain and for sure will keep working with him.

Je
Review №35

I dealt with Cam and he was really awesome. He was in contact with me constantly and he was very polite to me and me being a woman driver its hard to be treated with respect from brokers. This company is very good about working with the drivers. Thank you Cam.

Ro
Review №36

Jamal White always comes through for us when we in a bind. Altium Packaging Wichita KS

Ad
Review №37

Horrible and unprofessional experience from Integrity Express Logistics LLC. The Broker that I dealt with over the phone was Brian Noe. I was calling to receive information on a load as a carrier and possibly book and provide my services as a carrier. Brian was rude and hung up once we talked about what equipment I had, when I tried to explain to him that his request for a 48-53 foot flatbed was not on the notes nor was it in the length column in the Truckstop load board. He started to get rude and hung up the phone. Brian did not show a good moral standard over the phone. This brokerage is called Integrity Express Logistics its hard to believe in the word Integrity when a broker agent is rude over a simple phone call.

Ma
Review №38

I really enjoy working with Steve Schmid out of the Tampa office, extremely responsive and takes care of what we need efficiently and professionally, highly recommended!

Wi
Review №39

Ive had nothing but pleasant experiences entirely when it comes to booking freight with Integrity Express Logistics. Steve Schmid is one of a kind and truly knows the meaning of integrity!

so
Review №40

This broker said he will pay detention when the truck had to wait 12 hours but after the load was done the broker did not pay for detention.WORST COMPANY EVER!!!!!

Mc
Review №41

Betsy is always a pleasure to work with. Having partners like her in this industry is so important!

Je
Review №42

Had a horrible experience with my Broker from Integrity express, Tucker. My driver was delayed a day due to being loaded 2000lbs over and shipper was not able to remove product till the next day. We had to deliver a day late, wasting my drivers time and money. My broker refused to pay layover and ignored my emails and phone calls. Pretty sure he blocked me as I went straight to VM after he HUNG UP on me. He did the same thing to my driver . When he finally did reply he was trying to charge us a late fee, ridiculous.

je
Review №43

Cam Segal is great to work with. Very good at keeping us updated on any issues with any of our loads and usually willing and able to help in a pinch.

Ja
Review №44

We are a furniture manufacturing company that relies on outside freight brokers to deliver our products. Betsy at Integrity has been vital in making this one of our best years yet. She has made sure all of our shipments have arrived on time and undamaged. We will continue to use Integrity as often as we can.

Ch
Review №45

Brent Casey goes above and beyond to get the work done. Communication is one of the most important aspects in this industry, and my customer relies on good communication, and Brent provides that top-notch service, among doing other things at a high level as well.I certainly plan to continue working with Mr. Casey in the future, and will gladly recommend him to future prospects.

JO
Review №46

Attention driver these brokers Made drive 200 miles to a shipper so they could tell me that the load was cancel at last minute. No emails no call driving a day cab freaking unbelievable

Ma
Review №47

I work w Steve Schmid & no matter any last min loads, pick ups, or anything I need covered- Steve is always there & does whatever he needs to do to meet our needs for a very reasonable rate. Very very reliable carrier, who you can trust.

Sh
Review №48

I’ve been working with Jim Baker from this company and he is a great personality, responsible and so professional.Thanks for taking care of us!

Da
Review №49

Been on a load with Billy Perry where we ran into an issue at the delivery. He defiantly went out above and beyond to get the problem resolved quickly and get the driver compensated, answered every email or phone call and kept me updated on every step. My go to guy from now on!

do
Review №50

I Recommend all drivers looking for good paying loans and a broker that is going to do you right To look up Cameron or Eric they are bothTom notch brokers, I highly recommend them.

Da
Review №51

Dealing with Team Mills very often, they are really trustworthy and honest. Trying hard to solve problems when needed. Would recommend working with.

Mi
Review №52

CAMERON is the best broker. He is fair and we love dealing with him. Thanks Cam!!!TTs Trucking, LLCCecil and Michelle Griggs

Ro
Review №53

I can`t complaint about rates, loads or support from this guys...But when you are getting stuck at the shipper or receiver and trying to get fairly paid for that they are disappearing. Ignored emails, no exact answers on the phone, etc.Load #1175393 delivered on 7/21/2021. 8 hours offloading, wasted time, and lost good next load...Broker advised about detention via email.Detention request sent together with POD right after unloading.Couple more requests sent after, but no answer at all.I am still can not understand why carrier have to beg brokers about detention like im trying to borrow but not to get what I deserve...

Di
Review №54

They provide best rate to save our cost and follow up services are good as well, specialy broker Jim Baker who takes good care of our business.

Am
Review №55

Brent Casey has been exceptional to work with. Brent takes the time to understand our needs and handles each of our loads with urgency and he is a top notch communicator with keeping us informed on our loads.

Da
Review №56

David Rodriguez and thier managers included, provided worst customer service experience I eve had in my dispatch carrier. That guy told me is FCFS 7-3pm delivery place, but it was actually 3pm-10pm . My driver checked in at 10am and got unloaded at 3:20pm. That broker lied to me all day that our load is exception and we will be offloaded anytime, we had next load to take and he wasnt telling me the true.. I needed to cancel that load because the broker was lying to me all day. Next day when I aksed fo 500$ detention they told methey can pay only 50$ (2hrs for 25$ each) after 3 free hours.. I didnt accept and wanted to speak with the manager. Their managers were the same thing they didnt even try to understand our loss and told me that we are happy to be even paid 50$ detention.. highly not recommend this company if its one office . But remember David Rodriguez.

Ke
Review №57

Great company to use for your transportation distribution & logistics. I would recommend my broker to any company that needs a reliable carrier that is knowledgeable in todays market.

Jo
Review №58

My company had been hauling loads for Integrity for sometime now, I took a load on 8/4/21 from Brandon PA to College park GA, Cam Segal gave me that load, my experience with him was so great, My first time to have a Brooker have a constant communication with me and kept checking on the load and keeping professional. Cam Segal thanks so much for the load and it was nice working with you! I will always look for a load with you!

At
Review №59

You want someone in your corner, book a load with Cam (Cameron Segal).Hell answer his phone around the clock day or night. You have a problem at the shipper or receiver just call Cam and relax.Over 15 years in this business and Cam belongs between my top 10 favorite brokers.

Is
Review №60

Mr. Jim Baker is a professional person and Very good broker.

ju
Review №61

I tray to book a load whit this company the men who answer Becouse he was paying a shatty price he told me I was wasting he’s time almost 900 miles whit 3 stop for 2700 hundred this people if we can call them people don’t go aut to eat and feul or they just playing stupid

Da
Review №62

IEL has provided my guys with great loads and service. Brandon Winters has been a great brokerage resource in helping me keep my trucks rolling and making money.

Am
Review №63

I work directly with Betsy Obermeyer and she is outstanding.She is always friendly and helpful, I can tell by her voice she is smiling. Her freight knowledge and out of the box thinking of different ways to move our shipments quickly and efficiently is stellar.When I have last minute shipments or even cancellations she is quick to respond and help however she can. I really like that I can pick up the phone and know that she will be on the other end. Very rarely do I get her VM. Having a person to speak to is refreshing in todays environment of technology.I would recommend using Integrity Express Logistics to anyone for their trucking needs.Thanks Betsy for all you do for Synova.

Ab
Review №64

This is worrist company they theives be care full this people you don’t get your money also they lie about weight for example they post 10000 pounds on dat, when you get warehouse it’s 40000 pounds don’t ever think to pick up loud this people, if you do good lucky

Iv
Review №65

We booked the load from Cameron Segal for a fare rate, going from PA to IL.It was a pleasure to work with honest, reasonable and kind broker like Cameron.Thank you Cameron and looking forward to working with you on future loads.IVS Express incMark

Si
Review №66

Worked with Cameron S. on a load from PA to IN. Usually brokers are gone 5pm Friday and the carrier is stuck all weekend if theres an issue....Not with Cameron. I had his direct number and was able to text/call him all weekend on our load. Will work with him and IEL again without any hesitation. Thank you Cameron!

Os
Review №67

Never had good luck with this brocker...they don’t bind to contracts ...paranoid brocker that sells loads many times will not recommend them

iv
Review №68

When you post 5 star fake reviews at least make some extra reviews so it looks more real, not just 1 reviews on your company !!! Nobody want to work with your company!

ro
Review №69

The first word of this company name, is exactly what this company is missing. no honesty. can write a whole paragraph on how bad this broker screwed us. not worth my time.

SS
Review №70

Even one star is too much, No sense how to talk to carriers. C grade broker.

Da
Review №71

Every morning as I am cruising into work on these gorgeous early summer mornings, I prioritize what needs to get accomplished for the day at work. I throw out my kickstand, take my helmet off, and punch in for the day with a solid gameplan. As I sit down with my cup of coffee for the day, I skim through my emails to check any new projects that came up over the night.WAM! What was that?!That, ladies and gentlemen, is my project manager bursting through the door with a wild look in his eyes. That can only mean one thing for me, another project completed and ready to get out the door. But why the wild look in his eyes, you ask yourself? I need a truck, and I need it NOW.With the deadline closing, the phones ringing, the welders welding, the secretary’s secretary-ing, and my coffee only getting colder, I knew who I needed to call on…Betsy O. from Integrity Express Logistics (aka Super-Woman of shipping)I dial her number. Her phone prompts “Thank you for calling Integrity Express Logistics” from a man that sounds like he would give Morgan Freeman a run for his money as a narrator.“Hello this is Betsy; how can I help you?” is what I hear next. I look up into the sky, the clouds part, the sun is shining, somewhere a Bald Eagle cries out, a baby is born.Everything is going to be alright.Alright, well now that I have your attention, here is the scoop with Betsy O. of Integrity Express Logistics and why I am giving a 5-star review. I have been in the transportation industry for just shy of ten years now. A little over a year ago, I received a phone call from Betsy as she introduced herself to me and how she can help with my shipping needs. I get these calls all the time and typically do not save their information as they are just salespeople for trucking company, but something about Betsy stuck out to me.Now in a normal world, I should be given a heads-up by my project manager as to when a project is nearing completion. But the past year has not been normal. I’m typical told last second that the project is completed and need a truck ASAP. But Betsy knows how to pull through.Every order I have thrown at Betsy, no matter how last minute or short our timeline is, she has ALWAYS pulled through. But what also stands out to me (as her customer), are the driver’s she sends too. To me, the drivers that I work with face to face, are a representation of her since we only contact via email and a GENEROUS amount of phone calls. Each driver somehow manages to out-do the last in one way or another without fail!I have called Betsy on a Friday afternoon because I needed a truck first thing Monday morning to drive from New York to Arizona, with an over-sized load, and with a high value tagged on too. If you are unfamiliar with an order like that (which I’m sure you’re not since you’re still reading this review for a logistics company), that’s a tall order – it’s long distance, over dimension, with an expensive payload. That normally makes 90% of the driver’s not even want to touch it. But throughout the weekend, I’m trading emails and calls with Betsy as if we forgot what a weekend was. Then come Monday, I throw out my kickstand, take off my helmet, grab my cup of coffee and go and meet the driver because Betsy has pulled through once again and produced!I cannot recommend Betsy O. from Integrity Express Logistics enough. If I had friends that also worked in the shipping industry, I would be printing and handing out her business cards to them and not fast enough. It is ALWAYS a pleasure doing business with her, and I will be doing business with her for the foreseeable future.-Dave H.Logistics Operations CoordinatorGeneral Oil Equipment Co., Inc.

Vl
Review №72

Book load with this guy Jon Risher ... had detention at the pickup ... promised to pay ... but 3 weeks already and not responding to emails or either phone calls....

RL
Review №73

Rocky Rocamora is a good guy to work with...

Al
Review №74

I would not recommend to any carrier to book loads with this company!!!! Such unprofessional behavior towards the carrier. Our truck was en route to pick up a load when the rep called and canceled the load. Guess what? The Rep refused to pay TONU; he said that our truck never showed up at the shipper! It amazes me every time how these brokers are coming up with any possible excuses not to pay the carrier! What a shame !!!!

K.
Review №75

Recommend this company.Brian Seven was great in helping us with loads.Stoneway Transport LLC

Cl
Review №76

CLAIM- 10 bags of onions damaged - for sure it is facilitys liability, but still, we got $14,500 on hold - money that IEL owes us for the transportation of multiple loads. We did our job properly, we paid drivers, insurance, fuel, tolls, and many other permits and expenses. Integrity just finding excuses to hold the payment. Even if they would like to deduct the 10 bags of onions- it costs around $100, and not $14,5k.

Vi
Review №77

Please stop leaving flyers on my car. Very annoying. Would give 0 stars if possible

Ge
Review №78

Scammers they won’t pay you layovers and detention.

Ve
Review №79

I would not recommend booking any loads with this company. I called to book an available load they posted on the DAT load board. Spoke to Nate Morety(spelling?) at ext 1607. He pulls up the load and when he asked me what time we would like for pick up, he then changes his mind and lies, saying the load in no longer available and then hangs up on me. My husband then sees another load, similar area for pick up from them and then calls himself. Nate tells him they won’t use us for the loads and hangs up on him as well. We’ve never ran loads for this company and it was our first time trying to book with them. This Nate guy is costing this company customers and repeat business. We will be reporting their rude behavior and lies about the loads they are posting with DAT as well. I have no idea why the discrimination he displayed but be very wary when dealing with them if you see their loads posted on any load board.

pe
Review №80

The worst brokers i ever worked, if you are beginner dont call these guys.

Mi
Review №81

They treat you like you owe them ... broker Andrew from Arkansas to Texas pilgrims load owes me layover 3 days when the kroger in Houston closed because of the snow in February. Now Im on another load from Miami to Keller Texas. Broker said load ready by 10 am is almost 3 pm and Im still sitting at the door, I have another pick up, I said I gotta eat and go to a restroom he said I recommend you to go straight to 2 pu so you load today, I said I recommend you to call your costumer ... he hang the phone.I called 2 pu to let them know whats going on, called the broker to let them know he said with an attitude lets finish first pu and then we worry about 2 one and hang the phone, I believe his name is Terry, the load is from team Doherty...

Di
Review №82

We booked a load from PA to NC with Cameron Segal he was Professional in ever aspect,,, From beginning to end he was available and dedicated to our needs from the Shipper to the Receiver, WE ABSOLUTELY GIVE CAMERON 5 PLUS STARS,,,, Looking forward to working with this Company again! Thanks a Bunch Cam!!!!!! Larrion (Owner) Yvette (Dispatcher/Assistant) and David (Dedicated Driver)

Ni
Review №83

The guys are awesome especially Jim Baker is awesome guy.He is professional.

Ju
Review №84

I like the services and updates Cameron Segal and help us to covered loads

Ma
Review №85

Wonderful company. Its a pleasure to work with them. There are the persons who i would like to mention Mariah.M, Andrew.B and Barrow.ND Those guys know what they do and they do a brilliant job10/10

La
Review №86

Andrew is the broker, I did a load for them last week and I was on-time for pickup; plus delivery. I sent them the paperwork in order to receive payment for detention, plus I spoke with them 4 times while waiting to be loaded. Well, a week later and the broker Andrew is ignoring email and phone attempts to get paid for detention. This is not a positive look on your company.

An
Review №87

Quality service, competitive quotes, timely follow up!

Ha
Review №88

Be careful before booked load with this company they are lier…..they will not send you rate con 5 hour if you call they don’t talk politely ☹️ Because they promised with you for load and they will booked with another carrier less price

Ko
Review №89

Have worked with Cameron Segal on multiple loads and I couldnt appreciate more, his work ethic, his communication, and his attention to detail. You can forget about issues with false information and fake appointments, with Cam, those problems dont exist. I will gladly do more business with him in the future.

An
Review №90

Completed a load July 9th. Clean Bills and also provided solid trucks and equipment.On time freight with excellent communication etc.Still have not been paid in over 90 days!My company has been extremely patient in the process. Speaking with several reps in the brokerage and accounting department for months still no answers.....For anyone looking to book a load in the near future please beware. Very slow to no pay for a job well done. (Zach Page dispatcher)To whom it may concernWE WOULD LIKE TO GET PAID! (884890)

St
Review №91

Absolutely the worst broker to deal with ! Lied about everything, load not ready, spent 9 hours loading, lost extra day, never paid detention . I guess all reviews are true ... Except the 5star ones ! ... On top of paying pennies from the east coast ordering specialized equipment .

D
Review №92

Carrier and owners ops! This company has policy made just to benefit them to take your money from the rate. I broke down but delivered load over night next day! Carrying heavy load and didn’t sleep all night! Did everything to fix my issue in timely manner. We reported brake down right away. Still it’s not stopping them to charge you heavy. You know integrity, brake downs happen to all of us. We all human beings and have families to support. But someone is really greedy and hungry. I will never haul your cheap loads again. Thank you for your business.

Da
Review №93

I had the pleasure of partnering up with Tony he was very detailed on what was needed, so it helped me plan the route with ease. I think the load paid fair for our current situation. Tony was a very well mannered broker which is becoming rare I definitely will do business again. Thanks Tony~Trans Forward Inc

Ry
Review №94

Brent Casey continually goes above and beyond to help me and my customer! Whenever I have a load that needs to get covered, Brent is my first call.

De
Review №95

Did a team load for Stive Helba and had pretty terrible experience ! We had everything documented and spoke to the carrier relations team at integrity and they didn’t do anything..

An
Review №96

INTEGRITY is definitely not a good name for this company. Don’t trust this company. They will not pay you. The worst company so far I have dealt with. The post is right they are a bunch of liars! Stay away unless you want to haul for free.

Ch
Review №97

Brokers are very very rude and disrespectful. They will hang up on you If you give quote they don’t like. After reading their reviews they have a class action lawsuit and like to get over on Trucking companies. Make sure you cross all your T’s and dot all your I’s when dealing with them. I advise you not to do business with them!!!

Ke
Review №98

After hour dispatch sucks trying to call on 6/12/21 around 4:30pm EST dispatcher keep hanging call up without answered

Vi
Review №99

Your brokers are very rude.They do not tell the truth about the load. When you come to the shipper company, they say its your problem.

Nu
Review №100

As a driver I was very disappointed with their performance. 3 different ppl might call you and ask the same question. Please, communicate with each other about the load before bothering the carrier! Use the macropoint to determine location! Update your system every time you contact the driver!

Information
9 Photos
100 Comments
3.2 Rating
  • Address:4420 Cooper Rd, Cincinnati, OH 45242, United States
  • Site:http://ielfreight.com/
  • Phone:+1 937-684-8180
Categories
  • Logistics service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:10am–12pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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