My second time here and can I just say that Amy is amazing!! Both times I’ve been here, she’s been able to effortlessly match exactly what I’ve shown her! My nails look absolutely gorgeous! She’s super sweet too!Prices are reasonable and the customer service is amazing. I definitely recommend coming here! I know I’ve for sure found my new nail home. Thank you Amy!!! ❤️

I absolutely LOVE this place!!! Amy is always so nice and making sure everything is being done right. They really take their time on every service. Doesn’t matter if you are the only one there, or they have a full salon. You can’t go wrong with any one of them because they all do a really good job. My nails came out way more beautiful than I imagined!!😍💚💛💖

I come here ALL the time. Before I started coming my previous nail tech had been doing my nails for 10 years. I saw this place was close to my house so I started coming here. Let me say that Charlie is a great person and he try’s to make sure that everyone is satisfied(everyone working should try this) but sometimes things just don’t go right. I spend 100+ every time I come so I like things to be perfect as possible and not rushed. This shop has very good potential but some things need to be changed. We can not over work. If your booked your booked. Saying NO could save a lot of bad reviews because people will get quality work here but it’s the long wait and the rushing I do not like. When I’m getting stuff done I want it right and not rushed or to feel like I’m being a pest when this is the type of business you chose. I love coming here for my lashes and nails and bringing my kid’s but I’m hoping things and service get better. IF YOU DO NOT WANNA DO IT RIGHT AND EFFICIENT DO NOT DO IT ALL!!!

FIRST OF ALL THE WAIT WAS ALMOST 2 HOURS LONG.SECOND OF ALL THE MAN CAUGHT AN ATTITUDE WITH NY MOM BECAUSE SHE DIDNT WANT ACRYLIC AND STARTED TALKING MESS IN HIS LANGUAGE.THIRD OF THEY DONT EVEN HAVE PRICES UP THEY JUST CALL OUT A RANDOM NUMBER.THE LADY ALSO DID MY EYEBROWS HORRIBLY.but I will say the way she did my nails is very cute

I came to get my nails and toes done around 5:30 as a walk in. I noticed the shop was busy but i still went in and asked how long. I was told 20 minutes. I decide that was too long of a wait and tried to leave. The lady came out the door waving me down saying that she would be ready in 5 minutes. This was NOT the case. I waited and waited for someone to start my toes. I even got up to leave again and they hurried to put my feet in water. They finally started doing my toes and yet I’m still waiting to get my nails done. Once my toes were finished i asked when would i get my nails done? I was told 30 MINUTES after I just wanted to get my toes done and my nails could have been getting done the same time as my toes? 2 stars cause the toes are cute I won’t take that from them but if the wait is an hour, THEN THE WAIT IS AN HOUR. People literally have lives and I don’t think I’ll spend my time or money here anymore.

It had been a long time since I had my toes, nail, lashes and brows done. This place did a great job...dont get me wrong but it was odd to sit in a chair with everyone watching and get my eyebrows waxed. My lashes....she put them on while the other lady was still doing my nails. They were very nice and very reasonably priced. Ill be going back to them for sure.

I never leave reviews; but I got there and the man doing my nails had no idea what he was doing. He hurt me while doing my nails and I said something. He then rolled his eyes at me. It was so disrespectful. I got the manager, and told them to take my tips off so I could leave. They ripped them off. I will not be coming back. I will say, the manager was lovely and was not happy that I was so upset. I will pray for this salon.

The worst salon I’ve ever went to. I waited 2 hrs to get my nails done. They lady who did the wrong shape. Instead of fixing the issue, she raised her voice and got in an attitude. She walked about in the middle of filing my nails. She shaped one hand (which wasn’t the shape I asked for ) and walked way. I waited additional half an hr. Eventually I asked to get the nail tips removed. Instead of using acetone and a drill bit to removed, they ripped off the tip. They ruined my nails.

(MUST READ) - First ever review I’ve done because this place is absolutely atrocious. Overpriced nails for average/ rushed work. I’m genuinely confused on HOW this place has a 4 star review on google. While I was there at least 3 people walked away because of a bad experience/long wait time due to Amy(Owner) not being truthful about the wait times. While getting my nails done a random lady asked me to translate for her that she had been waiting for 2 hours w/o being serviced at all, and when I let the owner know her grievances she rolled her eyes at me and told me she had to wait. I get it, you’re busy. However, you choose to work in customer service and most of the time getting your nails done is a treat people want to experience. If you want a relaxing atmosphere this ain’t it. They clearly only care about rolling as many customers through the door and getting their money. I tipped the nail tech that worked on my nails (and my moms) $15 because he was clearly being overworked, and watched Amy only give him $10 of it. Sis..Amy, maybe customer service isn’t your specialty.

Went with 2 of my girlfriends and we called before we went in on a Friday afternoon to make sure they had time for us, we were told that they had time and took our name for when we got there.We got there at 7:15pm and waited awhile(totally fine, it happens). But while we were waiting, the lady that takes the appointments was rude not only to us, but every other customer I saw her interact with. She gave attitude and told people they couldnt get certain things down and almost tried to pick out colors for them they didnt ask for.I got a pedicure and the water was lukewarm, the massage left a lot to be desired and my toe nails (that I got done in gel, because apparently its better than regular polish) werent cut pretty and clean like most places do. Its been 5 days and my polish is already coming off when I was told it would last longer, not to mention, I wasnt told it would be $16 more for the gel.When I got my nails done, I had the dip nails on & had split one of my nails the week before and I figured that nail would have to be cut off, but instead they slapped a tip on top of it, not to mention, because it was late, my nail tech was really rushing, because he didnt even finish taking off all of the residue from my old dipped nails. So, when he applied the tips, it left gaps between my natural nail and the tip, which I didnt even realize till later that he was also applying them to point upward instead of flat on top of my nail.He cut me twice, once with cuticle cutters trying to take off my old diamonds and the second time with the drill(again, because he was rushing) I bled both times(At least he apologized) and THEN I noticed when he was filing my nails, he was cutting his own finger with the nail file and he started to bleed as well. Instead of stopping to apply maybe a finger condom or SOMETHING to keep from bleeding on me, he continued to file and work on my nails and sure enough I had HIS blood on at least 4 of my fingers. I had to change my whole idea for my nails since he was rushing so much and at that point I just wanted to be done.My nails did end up coming out pretty(at least from the top view) I still HATE that I have gaps in my nails and that the tips are pointing up instead of laying flat.The lady that was booking the appointments did my friends nails and she was rushing as well(obviously, because at this point we were the LAST ones there and we didnt even get out until 11:30pm) She cut my friends finger as well and didnt say a word about it, just kept going.My last comment about her is that she WAY overbooked her staff and we should have been turned away to avoid all these issues. Not to mention, I feel like my friend and I paid way too much for mediocre service(we were surprised with the gel toe nails being an added $16 from what we were told AND we were told a base price of $45 for long nails with basic color, yet we both paid $65 and my nails are shorter than what my friend usually gets).I dont like leaving bad reviews, but I had to say something. I truly believe that if they werent overbooked and rushing, we would have had a MUCH better service.However, the host was quite a joy to be around and very nice and accommodating. He made the experience much better at the time, even through all the frustration.

Small place with sweet girls and very accommodating. My nail polish for my manicure and pedicure ACTUALLY matched! My favorite part of the salon was the gentleman at the front (I assume the owner) because he was welcoming, helpful, funny, and made the whole experience wonderful! 👏 👏 👏

First time coming here, the service was amazing. I showed Amy how I wanted my nails and she gave me exactly what I wanted. Definitely will be coming back!! Charlie and Amy made this experience lovely :)

I love ❤️ coming to Highland Nails. They are very friendly and professional. I love the energy from all of the employees. I love getting my nails, feet and eyebrows done here. I also love to catch up with everyone.

Very gentile, they cared what you wanted. It was very pretty. I got natural nails. He painted my hands like an artist. Loved it

I havent had my nails done a week and it looks like I need a fill. Definitely not impressed. The stones were too hot and only two people speak English. What a waste. This is why I dont tip much because I always regret when I do. Thats ok Ill spend 30 extra dollars up the street. My nails last at least 3 weeks there. So long dirty shop. I wont be getting staff from you.

Charlie and Amy are wonderful and the staff is so nice and accommodating!

Amazing nail place!! Highly recommend! Been coming here for months and wouldnt go anywhere else. Very professional and every tech does an amazing job!

They are slow. I have been sitting for over an hour. They let some rookie girl start on my toes. It is obvious that she does not know what she is doing. I came here because of the ratings but as someone has already stated in the reviews, I don’t understand how did they manage to get such good ratings. I’m still sitting here as I speak. I’m about to walk out.

They are AMAZING. i love the service and the environment is so fun and comfortable. they did amazing on my nails.10/10 will come back ✨

The place is dirty. Unprofessional. Longer waiting. Over booked customers. The place is crooked they even sales FAKE brand names bags and accessories in the wax room BEHIND THE GLASS ROOM. I am surprised the police have raid the place yet. Customers beware!!

I paid $40 for dip powder nails and they lifted and cracked within 4 days of having them. The nail tech rushed the nails and then still insisted on a tip. If you live in Plano Blue Ocean Nail Spa is the better option.

They are awesome!! I will return !! Try them out ladies

This Is one of the best nail set I’ve ever had done !!! Exactly what I wanted ! Thank you Kin 💋💋💋🥰

Extremely over priced for the work will not go here and wouldnt recommend for a dog

Why they do my nails like this don’t ever go here! The lady had the audacity to say it’s because he had to extend them all my nails are this way I had to walk around with my nails looking broke

Bad customer service, dirty, small place, I waited for 1 hour and for nothing, I got nothing done. It was Unbelievable experience, the receptionist keep welcoming people and was only 6 employees and all of the busy, people still waiting..it was crazy. Bad place.

Really come here to get my lashes done really love getting my lashes done here

I love the way my nails turned out. Very nice!

The foreigners have removed the prices from the shop. Therefore they can charge you whatever they want. This particular nail absolutely NO social distancing. Unsanitary reusing equipment from person to person.

I love it the best in town never would I change my place to get everything done they make you fell like you are right at 🏡

Great workers, they get their job done and right

Love Amy!! Service is always good and environment is always friendly!

Love the service and the people .. they take their time .

Loamy and John did a wonderfully job. Would highly recommend

Love the nail tech. Just wish they moved faster. Just shouldnt be in a mail shop over 4 hours for nails and feet

I love how my nails turned out

Did a great job my nails are so neat.

I love the service, they are so friendly ! feel like home, you can just be yourself there.

Really bad experience the guy cut me and was inexperienced

Tim was so good, hes hand down done a better job than anyone around this area. I really enjoyed getting my nails done here, will come back soon

I love this place

I’m not the type who complains online but I had a very bad experience today. I went there for eyelashes extensions after someone recommended me that place. They said they had great prices... Well, I guess you get what you pay... The lady who did my eyelashes was unprofessional, she hurt my eyes multiple times and seemed not to care at all.It’s been over 2 hrs and my eyes are still red and watery.I should’ve left as soon as I entered because from the beginning she was kind of rude and she got upset because I didn’t want to do my nails or get a pedicure.First and last time I go there. I probably wouldn’t care if I had received a bad pedicure or manicure, but it’s my eyes that got hurt so yes I’m complaining about that!!

Amy has been doing my nails for years!! She is the best around.

Very friendly really recommend this place.

I loved the customer service from the moment I walked in. The owner Amy was very attentive to my needs to make sure I was fully satisfied. And it wasn’t just me she treated everyone this way. She literally worked herself until everything was done, you rarely see that kind of work ethic anymore. Theresa’s another older woman that did my pedicure and she was absolutely amazing. They still do traditional pink and whites white I can rarely find anymore. I love everything about this place, you should check it out.

I love this place.The staff has always been very courteous and professional.I never wait to long because I call before arrival.👍 👍

The worst service there is, they make you make an appointment so that when you arrive they tell you that they do not have time to assist you and poor quality in the service, the nails are badly filed and the eyelashes a total disgust

Come for a pedicure, they did a great job. Thank you!

Let’s start off with the place not being up to par on sanitation:. Then let’s go with time I waited for 2.5 hours to get my nails done to only be told by Amy that she felt it was to late to do my nails!! Now I could have been told this way earlier!! WORST NAIL SALON IN PLANO !! Stay away

Love these!!

I LOVE ❤️❤️❤️ Amy she is the BEST!!!!I’m always satisfied with the way she does my nails!!I recommend this place. I drive all the way from Mesquite,Tx to come to Highland Nails. 💅 she is also an expert in individual eyelashes I love this place totally worth your money!!

I only go for the lashes and even making an appt the slow and talk to each other in the middle of servicing you.The nail tech literally stop to come show the lady that was doing my lashes something on You Tube!

Definitely a great place to get your nails done!! I love the prices also!!

These people did my nails so good I got exactly what I asked for

Been coming here for years and won’t ever go anywhere else!!! Amy, Kayla, & Lauren are the girls I let do my nails, lashes, and pedicures and they always amaze me with the way they do it. They take care of their customers and not many places do, but this is the place to be! Besides where can you go to get your lashes done for $23??? Lasts for 3 weeks and look so real!!! Highly recommend

Great service!

I highly recommend this nail salon because they always meet my standards! I love how they leave my nails and the service there is great! #favorite #nail #salon

Love Amy and the crew! Whatever challenges I bring from online they get it done perfectly.

Love this place. Very efficient staff. Customer focus is great. Quick with the service. Reasonable prices.

All I can say is when l get my nails done here they stay longer no breakage. I drive for 1 hr for them to do my nails. Good job.

I really love this play me and my sister came one day and they greeted us and worked on our nails like right when we stepped foot in there shop I loved my nails they were so pretty I recommend💖💖💖

I love this place! Amy is the best! I get nails, eyelash extensions, pedicure and brows all done at a great prices. My nails and ladies always last longer than average.i recommend Highland Nails to everyone I know!

This is a WORST place I ever been to do NOT come here and this a disgusting flies,rats,and spiders all over here they don’t neven clean the floor Please don’t come here I waited 4 hours and they never called me to sit down and nothing !!!!

Wait over 2 hours for eyelashes rude

Worst place ever!!!!! A kid who clearly is just in training made my nails, all wrong!!! After an hour of asking the lady for help she finally sat to finish his job. 3 days later my nails are all broken! $40 for nothing, this is really a bad service, I DO NOT RECOMMEND THIS PLACE.

My 8 year old daughter’s review. (Gel mani & pedicure)Lady with her dumb self cut me on my finger and I said purple and pink and she put pink and she made me put my bleeding finger under that burning light and made my finger look swollen

Waited 1 hr and 30 min for lashes and never got them done. Appt was for 6pm by 7:30pm I left. During this time the lady worked on 2 nails, waxed 2 eyebrows. So I do not recommend this place.

I love this place! Great variety of colors for regular nail polish, gel or powder. I always get gel manicure and gel pedicure and I pay $30 for each. Two of my girlfriends drive from different parts of town to this place cause they do such a great job. I usually call in for appointment to avoid the wait, but they do walk-ins as well.

I have Been coming to this place for a very long time and I love it! I Recommend it!

Have been coming here for years. Great service and prices. Amy really takes care of her clients.

I have been going to this nail salon for years and this is the only place I’ve been to that does such an amazing job!! The people here are so friendly and I will forever recommend this place to everyone I know. Thank you to everyone at highland nails for always giving me such a wonderful experience!

Really amazing. they dont make it awkward they have conversations with you. the service is quite fast as well. definitely coming again!

My experience is Always Amazing. They are so polite! They always do a great job on my nails. They don’t rush. I highly recommend them.

I have been coming to this place for years and I love it. Everyone is nice and they cater to you like family and if you want a different design then whats displayed and show them they will do it for you. Amy goes out her way for us everytime we come and works with my crazy schedule. Theres no other place I would go ! 🤗😍💅

This is the best place to come to get your nails done they are so nice to you and you get out and everybody is so friendly and nice what I do now

I wish I could give 0 stars. I came in and asked for a fill on my chrome nails. The boy said I don’t have chrome, answered his phone and ignored me then asked me to come back! No thank you. I’ll take my money elsewhere!

Wonderful staff and excellent service. Highly recommended. They treat you like family each time and do a great job.

Very unprofessional they dont greet you when you walk in. I had an appt with John i get there she say o he busy he still have an hour left on the current customer he was done in ten minutes sat there on his phone never helped me someone else ended up doing my nails. I will NEVER spend another PENNY in this place.

They did great with my nails and toes, I’ve never left a place satisfied and the price was awesome! However, a lot of the young staff (which is all but one) is very rude and inconsiderate. One girl greeted me and looked annoyed that I came in. The older lady who did my pedicure was very sweet, but can’t be said of all the staff here. So if you can stand feeling like you’re an inconvenience than I’d say give it a shot!

We came in 10 mins early to a 5 appointment and they ONLY started at 545 because we were about to walk out. Now after 7 were still waiting for them to finish. Only 1 set of nails no wax no other service just nails. No customer service no apologies I would NOT recommend this place to anyone unless you have NOTHING else to do for the entire day!!

I went there at 10:45 am to get a pedicure, full set, eyebrows wax an eyelash. I was treated horrible I sit next to a lady that after I had been there 2 hours was asked if she would like a drink or beverages. I was never once asked not to mention the lady that asked her was the lady that did my pedicure!!! I ask her for a beverage an she acted like she could not understand me!! After being there 4 hours nails still not done I was asked to come back later in 2 hours to get my nails done. I ask could they just fix one nail an I could come back another day an was denied!! I will never go back there horrible service!!! My money will never benefit that horrible service again!!

Don’t trust this place reviews, because my previous was deleted. I had the most horrible experience that I mentioned on my previous review came to find out it was deleted.

Amy is very awesome with my nails. My 3 daughters and I love to visit them and they are all very good . We always leave very satisfied.

I don’t think I should even rate it as 1 Star.The place is breaking apart physically, broken chairs and sofa, rusted equipment and horrible bathroom!The lady was so nice on the phone but very rude in person, told me I would be entertained in 5-10 mins max but when asked her after waiting for 25 mins how long I would be entertained she tells me “I already told her she will come now” and had To wait another 20 mins till the owner had to get my work started.The other staff was very very rude as well! Never been to a nail salon and treated this way.I don’t think it deserves a 4.2 star rating AT ALL!!

Slow service, put WAY too much of whatever they put on after getting your eyebrows waxed, that it made my eyes water for a good seven minutes.

Great service and experience!

I always come here to get my lashes done and she does a phenomenal job. My lashes are affordable and last 3-4 wks! I just started getting my nails done as well and I have no complaints. Very detailed. I call ahead so Ive never had a problem with their hours. I drive all the way from Rowlett.

The service is wonderful.very clean and they always have a cold drink of your choice. Been coming for over 10 years.

Amy is always Amazing! She fits me in, does great work and is WONDERFUL!! Thank you Amy!!

Great job and great price! Very relxaxing! I will he back.

After spending almost $100 for gel nail and pedi they moved my eye glasses and couldnt find them for 30 minutes all the while telling me I had them, then 6 days later the gel on my nail peeled off!! It should last 3weeks! Watch the process they did not do it right. It should not peel off in large sections if at all my last gel was extremly hard to remove. For that kind of money i expect good service and high quality.

I’m not even from Dallas and these people are rude as hell. Not only did I sit there for almost an hour but I also told the lady what I wanted done and she asked me after 10 mins if I wanted a pedi. After I told her what I wanted. I’m furious and they do not deserve any of my money. Even 2 women got in the chairs and serviced before me. Horrible service period

Everyone is super nice here. They are always busy so try to go on week days . Awesome prices and quality work!

Literally the best nail place Ive been too! Ive gone to very fancy, crazy expensive places and they didnt do half even half the best amazing job like this place! You pay for what u ask for. I mean that in the best way. The dude who did my nails was such a perfectionist.. I loved it! I was told its a hole in th wall.. yea well most HOLE IN THE WALL places are the best (like when it comes to food LOL) this is my go to place.. and they are open till 8pm!

Very good experience every visit! Friendly & Professional Staff! Awesome prices with quality service...my favorite nail salon!

Update: I return to this location frequently, and Amy must have been having a rough day when I met her but she is NEVER like that anymore.Shes actually a fanrastic nail technician. Shes friendly, always smiling, remembers details about the last time she saw me, and is overall my favorite nail tech. Still so glad I found this shop 😊Was a little put off at first, as my nail technician didnt seem excited I had SNS dip that needed to be removed, and then when we soaked off my nails it took a bit longer than Im used to. I started feeling like maybe I was annoying her asking questions, but by the end of her doing my nails, they look absolutely amazing. Theyre fairly priced considering how well my nails were done and how much I normally pay for them. I will definitely be back, and Id recommend this shop to anyone looking for the opportunity to try the Dip powder. Love love love this shop. Thank you!

I used to love place the time you sit waiting is unusual and i dont like when they put new people to work on your feet and they do understand that how you like your messages and the man today was not doing it right and he was to hard on my feet.i have tried to stay at one place because i dont like to bounce to nail place to nail place.

Great place to come, love the nails that are done. Always takes time, Very clean place

Ive been coming here for ten years. I have enjoyed coming here to get services at its best. The atmosphere is always peaceful

Ive never been so happy with my nails! They were fast and friendly and did everything exactly how I asked. This is the one place Ive been where they did everything right and didnt accidentally cut or hurt me, and they charged me less than any other salon Ive been too. Im definitely coming back here from now on ^.^