My son and husband went for a 1pm appointment only to be told it would be a 30 minute wait. Not a big deal but over 2 hours later their checkups and cleanings have still not been complete. Obviously a complete lack of regard for patients time and over scheduling of appointments. The office was dirty, hair on the floor, huge clumps of dirt and dust under the chairs, garbage on the floor next to every garbage can I saw, dirty ceiling tiles where the roof looked to have leaked and last but not least… not an air purifier in sight, only little fans. Last I knew we were still in a pandemic and this is a medical office. We have never seen the same dentist twice, seems to be a revolving door of staff. I’ll give them that the dentists do seem knowledgeable and kind… but you will never be able to build a relationship with anyone. Look elsewhere for a dental provider, lots of better ones to choose from.
Dr. Joy takes time to explain and is very calming. I would recommend this practice to anyone who may not like dental visits. They greet you immediately and you dont wait long! By far my BEST dental experience!
My husband and kids walked in looking for a same day appointment and their front desk Dee was very helpful and kind enough to take them in same day. Their dentist and assistant were very knowledgeable and fast that they were able to get us in and out quickly. I will definitively recommend them to the rest of my family.
Great dentist! very friendly staff from the front desk to the assistants, the doctor was great and knew what he was doing.I have no insurance but their fees are reasonable specially if you sing up for their Smiles Card program, definitely coming back and referring more family members.
Thank you Shining Smiles for such a great service. Dr Joy and Dr Patel are great dentist very knowledgeable. The office is clean and they follow all precautions with Covid, I love that they text and email the registration forms before coming in, it makes me feel safer because once you get there its pretty easy to be seen. All staff is fully Vaccinated and that was great to know thank you Shining Smiles Plainfield.
Such a pleasant experience with the entire staff! Jane specifically was so patient and caring throughout the entire visit which is necessary when you have a 6 yr old whose scared of the dentist! 10/10 recommend! Thank you Jane! ❤️
Truly Shining Smiles makes you feel like your part of their Family.The ladies at the front desk are so professional and sweet. The assistants are so informative and know what they are doing but Dr.Patel goes above and beyond I will definitely recommend this dentist to my whole family and friends behind a great office theres always a great Management and you can see that in this office. Thank you for making my children feel comfortable, you are greatly appreciated. Go Shining Smiles Team.
Place was super clean and professional, great atmosphere. I always feel welcomed whenever I come to my appointment
A family friendly place, excellent care and service from the reception to the doctor! Highly recommend this place. Everyone is so kind,caring and professional especiallyGabriela Roman. Our family could not be happier to have found such an amazing dentist.🦷
Had a great experience. Office staff was friendly, helpful, and cheerful, the space immaculate would recommend.
I went for a cleaning, front desk Dee was very friendly as well as the assistants. The Dr was very nice too and informative, totally recommend this place very clean office as well.
Very friendly staff. My appointment was quick and to the point. I’m very impressed with the customer service and the quality of my dentist appointment. I recommend to friends and will definitely continue to come back.
Referred here by a good friend. So glad she did! Amazing staff & excellent service! Thanks Gaby for the referral.
I really like Dr. Nah. She is very considerate. Always asks if Im comfortable. Shining Smiles makes treatment plans tailored to your budget. Will keep coming back.Dr. G. cleaned my teeth. She was very precise. Answered all of my questions and was extra kind. Will be coming back soon.
My mom has been experiencing pain in her lower tooth for the past few weeks. Shes had several bad experiences with dental offices, especially as she has Medicare. I had called Shining Smiles and connected my Mom to Jennifer. Jennifer was able to talk to her in a calm, caring and professional manner. They were able to take her in the next day, treat her tooth and everyone was so pleasant to work with.
First time I’ve ever been excited to go to the dentist. This office has helped my family with all their dental needs. Dr. Patel explained everything perfectly and made sure my visit was quick and painless. The office is extremely clean and the staff is very friendly. Will be recommending my friends and family!
Awesome dentist! Dr.Gee is the best and the hygienists are awesome!! Dee is wonderful too! Overall everything is outstanding!!
My husband needed an appointment. And I was able to get him in right away. From the moment we walked in Ema and Damaris at the front desk treated us very nice and the assistants were very knowledgeable and great us. I will definitely be back. And will definitely recommend it. And not to mention great fees.
They have a very friendly staff, and they took me right away. I couldn’t make it to my previously scheduled appointment, and it was really easy to reschedule. They got everything done in good amount of time.
My family has been coming here for years and from the front of the office to the back staff they were always very welcoming and sweet to my family. We have been through a handful of doctors here but the staff really is why we kept coming back. At our last appointment the manager looked mad and was getting attitude while we were in the waiting room I have never in the 4 years that I have been coming here seen someone talk their co workers in such frustrating way. Not only does the staff look uncomfortable but we felt uncomfortable . I was at my appointment long enough to see what was going on and it just does not seem like the same office I have been going to for years. Its time for my family to go to another office.
Very quick and friendly! Dentist office was very clean and the doctor and assistants were efficient. Definitely would recommend to others!
The entire office is very polite and professional. Dr. Patel was kind and took his time explaining everything to me throughout the process. Looking forward to future visits! Thank you for all your help!
I have going here for years and have had excellent service each time..My dentist is Dr Nga and she is the best..The staff is courteous and very professional...The assistants are also very good at their job...and they do a very good job with COVID healthy guidelines
LOVE THIS OFFICE!!I have always hated going to the dentist, but this has been one of the best experiences Ive had! The office and waiting area is beautiful and the procedure showed high tech equipment and amazing, caring attention! The highlight was the staff, always so nice and helpful! They walk me throughout each step and explaining, giving tips throughout my visit. I have found the perfect Dentist!
Great dental office! Nice waiting area, modern equipment, and impeccable service. TVs in for each dental chair is a plus. Dr. Nga is knowledgeable and patient. Selena is kind and puts you at ease. The team there including the front desk work efficiently together. I’ve never had a bad procedure.
I had amazing experience 1st time with Dr NGA and her assistant Katrina.. they both took care of my son and explained in detail every procedure that is needed. Wonderful office and staff, will be returning! Highly recommend them.
Great service. Dr Nga is very thorough. Friendly staff. Clean environment. We had five appointments in one day ( one adult 4 kids) it took a little while but we are very pleased with the time, attention and service.
Dr. Nga and her assistants were all extremely sweet and attentive to the issues I am having with my teeth. Sensitive to my anxiety over getting a tooth pulled while still being firm about what else I need to have taken care of for my health. I highly recommend to anyone looking for a good dentist
Everyone at the Plainfield office is very nice and helpful! The doctor showed me everything she was seeing and explained everything for me to easily understand. Very quick services and they have good promotions!
I take my step son David to this dentist he is 10years old he loves this place! They are amazing with kids and have a great way of educating kids and explaining the importance of dentistry. 10 out of 10 reccomend also little wait times which is always a plus very flexible! Thank you shining smiles:)
Excellent customer service. Very professional and clean office.
Staff is very friendly and polite. The office is clean, modern and kid-friendly. My kids enjoy coming because they get to pick a toy from the treasure chest after their visit. I highly recommend this office.
My husband and I have been coming here for three years. The waiting room is comfortable and the front desk staff is pleasant. The appointment is always efficient and painless. I would definitely recommend coming here.
I took my son to Shining Smiles-Plainfield for the first time today and I was overly impressed with the staff there. They are very kind and welcoming. They made my son feel comfortable while he was there. The dentist he saw was GREAT, he took his time to talk with with my son and get to know him, he explained everything he was going to do before proceeding, making sure my son was 100% at ease. Outstanding experience. Thank you so much Shining Smiles-Plainfield. I would definitely recommend this office to my friends and family.
Have been bringing the kids here a couple years and they staff has been great with them.
Dr. Nga and her team have been seeing me for a few months now, and there isnt one day since then I havent felt I am in the care of those who truly realize the importance of a million dollar smile! From their commitment, dedication, and all around positive attitudes they have helped hundreds over the years including myself achieve a smile I can be both proud of and cherish for the rest of my life. Thank you Dr. Nga and to her amazing team at Shining Smiles!
I was looking for a friendly dentist with a warm approach for my daughter, and I found it here! The staff is friendly and helpful. The service is excellent! I couldn’t be happier and my daughter loves her new dentist! Thanks, Shining Smiles of Plainfield! Your awesome!
I had a wonderfull experience at shining smiles today. I usually DO NOT like going to the dentist but Shining Smiles will make you feel absolutely comfortable. The staff are very kind and fabulous. The doctor is amazing and he could even make me laugh which is a plus. This is by far my favorite dentist ever!!!
I must admit, first time wasn’t great but i gave a second shot and its all worth it. Second visit was great specially if you are being taking well with Selena who is very friendly, and of course shout to Dr. Adham who is very informative on how you should take care of your oral health. Kudos to everyone who works here!
This is a nice office with friendly staff. They always make my children feel comfortable in the dentist chair. The great prices are what brought us here. The smiles card is good for families without dental insurance.
My daughters and I have been going to Shining Smile for all of our dental needs. Both of my daughters (7 and 9) love going to the dentist... thanks to their attention, patience, gentleness and caring. Everyone is very friendly and professional. Their dental assistant, Diane, is superb. I highly recommend Shining Smiles of Plainfield... best in the area with kids and adults!
Shining Smiles is the most respectful place to go get your dental work at. The staff has the most respectful ladies and friendly. Dr Adham is a wonderful doctor. I have nothing bad to say about Shining Smiles and I would recommend people to go there. Thanks Selena for helping me ♥
We love Shining Smiles! Both of my girls, ages 8 and 12 appreciate how comfortable they make them feel. They are not nervous when they arrive. The pricing is fair and if you dont have insurance, they have a plan you can use directly through them.Also, they TEXT to remind you of your appointments.
I have been with shining smiles for about 5 years and have been extremely pleased with my care. Although I have had several dentist, each one provides the same high level quality service. the staff is always courteous and my appointments have been timely, usually 5 or 10 minutes after arrival. thanks for great care today Dr Petal and Ema.
This place has very friendly staff. Setting up appointment was real easy. Barely any waiting during the visit. My 7 year old liked the experience. Doctor was caring and made him feel comfortable. Overall, our experience was fantastic.
A place with great environment and helpful staff members who always portray positive attitude. The staff is always willing to help answer any questions/concern. Always leaving the place with shining smiles.
My experience at shining smiles has been incredible! Dr. Nga is very nice and make sure that you are doing okay as well as Selena taking the x-rays and Naomi while she is polishing my teeth. I really like that that they explain in detail if anything is wrong and what I need to do to better my teeth. I really do recommend other families coming to shining smiles!!
Dr Nga is the best- I have very sensitive teeth and she is always so gentle to reduce pain and discomfort during my cleanings. Very friendly staff and great service!
Ill start by saying that this office is very modern.The newer technology they have is cool.The x-rays were quick and not painful like other offices ive been to.The staff was great.The receptionist and assistant were very friendly. Dr. Adham was very thorough when it came to showing me my x-rays.He was very open to answering all of the questions I had.He made me feel very comfortable while doing my cleaning.Dr. Adham is great cause Ive never had a dentist go over proper flossing and brushing, or how cavities start. I can honestly say I will make this my permanent dentist.Thank you Shining Smiles for taking good care of my teeth and for the cool cup😎
I have been with Shining Smiles for a year now. I am very happy with each visit and my children are receiving great dental care. The staff is wonderful and the doctors are professional. Thank you for all you do.
I have been coming to Shining Smiles since their office opened in Plainfield and I have always been super pleased with them. All of the doctors I have had there are extremely personable, kind and really care about their patients. You wont see a dentist that just takes a quick seat and looks over your teeth for a few minutes. They want to learn about you and your needs and when they are doing work they make sure you are 100% comfortable the entire time. I would never go to another dentist!
I love this place, my daughter has been traumatized by another dentist and they are very good at telling her everything they are doing and keeping her comfortable. I love the patience they have with her, she is not an easy patient. Thank you!
The staff and dentists are very personable and my boys, 5 and 7, feel right at home. They use words which I think are fit for kids... terms like sugar bugs which my boys can totally relate to. Great service so I don’t mind driving there even though there is another dentist 5 minutes from where we live.
This office is always pleasant and patient with my teen and his healthy mouth journey. Very customer focused team
Shining smiles is great dentistry. Very friendly and they make it convient for large family visits. Very affordable, never been so pleased. Check them out. You will not regret it!
The staff is amazing ! Super friendly! It was my daughters first time and they definitely made her feel safe and she trusted them in every step of the way.
The dentist was very thorough! He explained everything that he was doing and what I needed to do to have healthy teeth and gums. The assistant Naomi was very kind and knew her job. I will be back! I highly recommend Dr. Adham for those looking for a great dentist.
Shining Smiles in Plainfield is a caring and knowledgeable office. The doctor is thorough and explains everything clearly. The office staff is experienced with dual insurances and makes the claims process easy.
We moved from the Chicago to Plainfield and were looking for a dental provider close by. Shining Smiles Plainfield was a right choice. Friendly staff and great customer service. Our new dentist is Dr.Patel and my son feels comfortable with him.
Today my experience was amazing Dr. Adham was amazing and made sure he kept me educated on everything he was doing. My experience today left me feeling good and Im going to continue to be a patient here. My kids love it and so do I. The staff here is extremely friendly as well.
I love Shining Smiles! Im so impressed by their use of modern technology, especially the x-ray system. The office is always clean and staff are very welcoming.
Great office, Valeria was such a great assistant. She was very friendly and informative. Will be coming here again!
Every time I come here I’m greeted by a wonderful staff always making sure I’m smiling and my whole family goes here. Highly recommend
I love this place and Dr. Nyn she was straight forward about what needed to be done but set up a workable plan. Very knowledgeable and above all the cost was average. I am glad l found this .
Dr. Nga is the most kind, gentle and caring dentist I’ve ever met. I’ve had to have some exstensive dental work done and she’s made the process as positive as possible. She’s also a perfectionist! The staff is also very professional and friendly. I recommend this place to anyone looking for a great skilled dentist! -Brittany Madden
Love this place, they are patient, kind and thorough. I have been bringing my kids here for almost 3 years. I have recently started going as well. I highly recommend this place!
I had a wonder experience at Shining smiles. Dr. Nourahmadi and staff are very professional and caring for their patients. I highly recommend shining smiles for the whole family
My two boys had never been to the dentist before and were very nervous, but Shining Smiles made it so easy and not scary at all :) The second we walked through the doors, PBS Kids was on the TV in the waiting room, and the boys immediately relaxed a little. Then, they saw Dr. Jacoby and he was great with them. He explained everything before he did it and really put them at ease. It was a great visit!!
They are very friendly. They make you feel very comfortable & explain everything out so you understand. Very open to work with a crazy schedule too .
Shining Smiles always has welcoming and professional staff from check in to check out. The dentists provide patients with full education and are always happy to answer questions. Aside from that, appointment reminder systems are on point. Definitely recommend
Awesome staff. My two girls have come here for the past years and they never complain. Great promotions and discounts since we dont currently have dental insurance
The staff here is awesome! They really welcomed me and took care of me. The receptionist was so friendly and greeted me and the dentist was fast and made me feel comfortable. Definitely going no where else!
Very nice and clean dental office. Great staff! Dr Adam was very nice! The dental assistants and front desk were very helpful
This is a really nice office. Staff is warm and friendly plus the facility is state of the art. Im not a big fan of dental offices but this is one of the nicest ones Ive been to. Dr. Nourahmadi and his staff treated me well and with respect. They took their time to answer my questions and made sure I understood my treatment. I highly recommend this office!
I have been to a few dentist offices before but never felt the level of understanding that the folks at Plainfield shining smiles. From the minute I walked in they were about asking me questions and understanding my needs. The examiner my teeth and gave me a breakdown of what I needed to do with recommendations based on priority. They also did not pressaure me into making a decision without giving me time to thinks about. Dr. Nourahmedi was very professional and was courteous to my needs and very helpful.
I came for an emergency tooth extraction for my son. The dentist was really nice and informative and made sure my son was at ease. For our follow up cleaning, we had the same warm and pleasant experience.
Everyone there was very nice and accommodating. I highly recommend going there, I know I will continue to do so.
I’ve been coming to Shining Smiles for about 7 months now and Have the best experience each time. Dr. Nga is so kind and helpful, she explains everything as she goes so theres no room for confusion and gives the best tips on keeping your teeth healthy! The assistants and staff are exceptional and so friendly!
Great experience overall, my son is 5 and is very comfortable getting his teeth cleaned. Perfect environment for children and/ or anyone! Great attitude dentist as well! Glad I chose this place for my family!
Fantastic dentist...great service, very friendly staff. I always have a very pleasant experience here when I go in. I highly recommend them!
The clinic is extremely clean and professional. Everyone was polite and catered to my needs especially because my teeth are sensitive. Will be back for sure. The front office and the doctors are caring and nice; especially Dr. Badwan.
Great dental office! Staff is very nice and informative. Would highly recommend!
Love this place! Been going here for years. The staffs are great and efficient. Definitely will be recommending friends and family here.
Had the pleasure of coming in for some fillings today and was very satisfied with my experience. Dr. Nga and Ema were fantastic. I was impressed by their patience in explaining their oral hygiene practices and recommendations . Would highly recommend Shining Smiles-Plainfield to all ages!
Shining Smiles in Plainfield is a great place. Very nice and knowledgeable staff. I highly recommend them.
Selena and Dr. Nga are really nice and very caring. They made my experience at Shining Smiles great.
Visited shining smiles in Plainfield today for kids check ups, they were brought back for X-rays promptly, staff was very friendly and doctor explained everything in detail. Love the service.
Amazing dentists and assistants! Very professional and super nice! Would highly recommend shining smiles!!
I have loved coming to shinning smiles ever since my first visit 3 to 4 years ago. The staff is very friendly, helpful, and they give the best care for youre teeth! The staff is very informational as well! They took the time to explain the things getting done as they were doing it, why, and the benefits of what was being done! They also have text messaging to remind you of upcoming appointements which is conveniant! The overall rating is MUCH higher than 5 stars in my opinion! I would definitely recommend shining smiles to anybody and everybody!
Really professional, patient and kind.Highly recommend Dr. Patel and his assistant Ema! Cant thank the staff enough.
The office is great with my family and I. My 8, 6 and 4 year old, love the staff and dentists. Actually enjoy going to the dentist. Very friendly staff and very affordable with quality work!
The people and doctor are amazing and so sweet. Ema at the desk is so nice and always has a smile on her place it’s always a great environment.
Shining Smiles has polite and friendly staff! The equipment is also top-notch and well maintained! I would highly recommend. :)
Great experience! They are very nice and gentle with my girls. I would highly recommend!
Doctor Nga and her dental assistant Selena were very friendly! The building was very clean and welcoming. I would recommend this to anyone, best dentists office Ive been to
I like it .the place Is Nice and clean and they do a perfect job. Thanks Shining smiles.
Made a last minute appointment due to pain and Jasmine and Dr Nga were able to address the issue during the same appointment. Great team, very knowledgeable and outstanding bedside manner. Highly recommend.
Very professional and friendly, liked the cleanliness of the place - my son had an extraction and Doc explained every step of the process and made him feel more comfortable.
I always have a great experience at Shining Smiles. Dr Nga is fantastic. I’ve been coming here for about 2 years and would recommend her highly.
I love bringing my kids to this dental office. They are very friendly and caring with my children. The office staff is very friendly.