Chobars saved the day!!! My daughters car died on country road at 1am and I actually had talked to a different tow company who said they would be there at 530am. I was so worried county cops would have towed first and I have no idea where to even begin to locate car. After no response from 1st company by 9am, I called Chobar and he came and picked up immediately and brought to service shop. Thanks again, will highly recommend!
On one of the coldest nights and in the middle of a snowstorm when all the other towing companies refused to come out, Chobars came out and helped me get my sons car home. The driver was very friendly and the service was not overpriced. I would definitely recommend this company if you need a tow!
I want to start by thanking Jordan the young man that towed my vehicle on 01/03/2020. This young man was great. I was a nervous wreck because my brakes gave out and almost got in a car accident. I was afraid to drive it so I called Chobars towing. I didnt know what to do I had never had my car towed before and didnt know the procedures. He was able to calm me down and explained to me what I needed to do. I was telling him how I had just spent money on getting my brakes done that same day in the morning and now I had to drop more money to get it towed to the mechanic that fixed my brakes. Thats when he told me that some insurance cover tows and will reimburse what I pay for the tow. I called my insurance and sure enough I have road side assistance and they said they will reimburse me the towing fee. If it wasnt for him telling me that, I thought I was out that money. I am so grateful for that information and his customer service. Thank you again Jordan.
These guys have gone completely above and beyond! It’s never a good feeling to be in a scary position but they came through more than they EVER needed to. I will always be so grateful for they’re help. Restored my faith that there are truly good people out there. Thank you again!
Quick service and very professional driver.
Great people! Helped me me when I needed it!
My car suddenly went out of commission yesterday and so I called Chobars: the closest tow to me. They took a while to come but they had already informed me of it because all their trucks were in Elgin at the time, I said it was no problem since I no longer had anywhere I needed to be. A few hours later the driver showed up and he was very rude. Kept his headphones in while speaking to me, didnt even acknowledge me when he first arrived and didnt seem to believe me when I told him what the issue was with my car.I told him it was stuck in park and he said he needed to look on his phone to search a way to put it in neutral or else there was nothing to do. After sitting on his phone for a total of one minute he said he couldnt help and left. Mind you the whole interaction lasted less than five minutes while I had waited hours.
Very courteous driver who arrived sooner than expected. Thx for the great service!!
I’m not sure about everyone else, but I have nothing but good things to say about Chobar’s. I’ve used them 3 times in the last 12 months to tow my low BMW and every time I get nothing but great service. Being here in Plainfield like them, they’ve shown up within less than an hour every time (the most recent time they showed up 50 minutes earlier than estimated) Getting my car towed is my LEAST favorite thing in the world being a couple inches off the ground... Chobar’s is the ONLY company I call/trust! All 3 times the driver has taken EXCELLENT care of my car (he didn’t even wanna put his hands on it to avoid damaging paint!). When towing, my car is literally centimeters from damaging a bumper.. however with extra attention and care, I have had 0 issue with towing. In regards to price, they are fair and honest. I’ve used them for my car and a work car and every time they beat the competitors. Like I said, nothing but good things too say
Great tow and great price you can’t beat it . If you need a tow in the Plainfield area this Is the place to call
We called Chobars Towing this morning for a jump start due to a dead battery and within 30 minutes we were back on the road. Professional and helpful when suggesting the type of battery to purchase and even offered a few recommendations as to where to shop.
The man who helped was very helpful, he quoted me $100-$110 for the ride and was honest about it being not as far as expected so he only charged me $96. Very friendly and quick to react to the situation, only took about 30 minutes to arrive.
After waiting over an hour for a tow the driver was rude and unprofessional. As a single woman the worst feeling in the world is being stranded and the one person you call to help makes the situation worse. I now have damage to my vehicle. DO NOT USE THIS COMPANY.....
They helped me last night when my car’s clutch cluncked out on me. Jordan brought my car home safe and sound. I will be using them again once these horrible weather conditions let up to tow to my mechanic next week. Love that they were open and so responsive. Jordan was so kind and helpful. Today when I talked to Tom the owner he was so honest with me about prices and helpful too. Thank you for your honesty and professionalism. I will always use Chobar’s and tell my friends in this area to use them too. I highly recommend them!!!!! Call them first if you need them. Don’t even search for anyone else.
My son was in a bad accident at 2:30am where his car ended up in a 6 ravine. Tom and his crew came out and was able to get the car out (took 2 hours because of the location of the car). They helped my son and when I called the next day, totally lost as to what to do, Tom walked me through everything and who I needed to contact. I hope I never have to use their service again (in a good way) but if I ever need another tow service they will be the first company I call.
Their response was quick, and helped me with a tire issue I thought might need a tow, but did not. Price was very reasonable! Service was friendly and the take credit cards for any amount of money.
Its advertised as 24 hrs but when I FINALLY got a person, he informed me that they didnt open till 9.In response to the owners statement I would like to clarify a small detail. I needed towing....I was in a ditch!!
Tom helped me immeasurably when I was in a scrape and I would recommend his service to anyone in need. Thanks!
I received tow services from Chobars Towing last week and I was very pleased. They handled my car with great care and were extreamly professional. Not to mention I called almost 10 companys and Chobars was the cheapest by a slind slide. I will only be using them from now on for all my towing needs. Thank again for the great service!!!!
I have used Chobars Towing Services on several occasions now and it has always been a very pleasant and positive experience for me. Chobars is family-owned and operated, and their business has been a mainstay of the Plainfield community for many years. The owner is well-liked and well-respected around town. Clearly their BBB rating is A+ for a reason and I will continue to highly recommend them to family and friends.
We love this company! Theyre also fairly newer owners... So far weve met the owner and his son (son is also very respectable)... Weve been using them to get vehicles towed in to our automotive shop we own. We have been using another company for many years who kept dropping the ball. The straw that broke the camels back was we were test driving a vehicle and the transmission crapped out on us during the test drive, we waited over 6 hours for the other tow company who actually never ended up showing up even though they said they were on their way 4xs... This was our first experience using chobars... They got to us within 20 minutes.... And we never looked back!
After I got in a accident a couple years ago these guys stole my stuff they took my chargers, my phone, my vape pen and other stuff that was still in my car. So maybe a sub totally of $700 or more they stole. They also intentionally close around 3 pm after most people get off work so they can charge more for another day the car is there. They are not to be TRUSTED. They are scammers. Mark my words they will F..k You. Also I’m pretty sure the 5 start reviews are fake accounts made by the scumbag owner.
On July 3rd I called the owner, Tommy because my fiance was stranded in a bad part of Joliet by herself and needed a tow. He told me that this was family day and the kids needed to watch the fireworks so he would not tow anywhere more than a few miles. I asked if he was a towing company like 99.9% of others where it is 24 hours. He said yes. I said ok, fine. How long until you can get to her. He said 15 or 20 mins. He gave me a price. I said fine. Almost an hour later sends me a text saying that his drivers need to make $25 more because it was a holiday. I asked what holiday falls on a July 3rd AND MORE IMPORTANTLY WHY IS THIS COMING AFTER HE ALREADY QUOTED ME AND AN HOUR LATER??? Then out of pure disgust of feeling scammed, but needing my fiance to be ok, I said fine to the extra $25. About 40 mins later he called me telling me that they got an emergency tow just now and I have to find someone else. If you use this company, you risk being a fool and being put in a bad position for you or your loved ones.
Helped my wife out in a tough jam. Cant thank you enough thanks man!
Not even sure I would give a 1 star rating. I simply called to ask when I could speak with someone about what I needed to bring with me Monday to retrieve my vehicle and I got a response along the lines of call tomorrow and you are going to be charged $5 for every time you call to ask a question and the employee handling the phone call, hung the phone up on me.. Mind you I had called TWICE since they were in possession of my vehicle and I just wanted to make sure I had everything they needed before getting there and then being sent home for not having all the proper paper work, etc.. I understand it is the weekend and hours vary but it could have been reciprocated with a lot less attitude and disrespect..I was no where near rude or out of line when I simply asked one question. I have THREE people that have called off work tomorrow to help me get to my vehicle. Fingers crossed hopefully the person I deal with tomorrow isnt as difficult and rude as the person I spoke with earlier. I am doing nothing but attempting to comply with this companys rules and hopefully a speedy process... From the looks of it Im not sure it is going to be easy.
My daughter had a blowout on the way to school and Chobars came out right away with a flatbed truck and took care of us. Driver was very nice and the price was awesome . Thank you!
I called to ask a couple of questions. The gentleman I spoke to was rude and had a attitude. Will definitly not reccomend. Either he did not know or did not want to tell me about pricing or rough estimates when I inquired about them. When looking up this place online it says its open 24 hours. When I called to ask the hours he felt it would be a good idea to tell me with a attitude that the hours are written right on the fence outside. Seemed bothered at the fact that I was calling. After looking at the response to the other review on here Im suprised that they are still in buisness with the lack of communication and customer service skills being offered.
They managed to lose my credit card in the space of seconds😐
Always had great service with them!
Fast and friendly service
Inconsiderate and had shady motives even after officer talked to him.
Awesome Tow Company!
This place is a freaking joke and they are so rude and ignorant and they are not open 24 hrs
Says theyre open 24 hours, but theyre not. If you want to see your vehicle in holding, theyre actually closed on weekends and only open from 9-5 on weekdays.
They take payments in cash only for any service over $100. Unless you carry around a wad of cash, dont call them.
Very hard to find