From my own actual experience, this place is not where to go. Buy it from somewhere else, just read the return policy on there website they don’t care for the community and are in it for the money, I called them no return, emailed and luckily they responded but anyway, I got my parts by a miracle this company has dug itself in a hole too deep GO TO A DIFFERENT WEB STORE LIKE DELCO

So, I created an account after I ordered my parts. Sent em an email to get my tracking info, got a response in under 20 mins. Free shipping showed up when it was supposed to. Everything is clean, new, and exactly what I ordered! The rod bearings came seperate from the kit but it showed up 2 days earlier then the delivery date. Not mad about it! 10/10 will be using them again!

Ordered pistons, got my email from them. Np soon as I check my email the next day I have a email saying my money is returned?? No reason for return and my money isn’t even in my account you guys still have it and it’s been days…. PEOPLE DONT GET SCAMMED, REPORT THIS TO YOUR BANK TO THE POLICE TO EVERYONE. Also submit your rating here so others can see

I could not get a tracking number from this company for my parts until the day of delivery. And then when I got the tracking number, the Dave delivery changed and any time that Ive tried to call them, the phone goes straight to voicemail and the voicemail is always full. This company has no customer service skills or options at all! I paid extra to get my parts quicker and I still do not have them. It has been over a week. I paid for them to be delivered within two days. Delivery date is still pending!

What I ordered that I received perfect

I ordered 4 items for a head rebuild on my kia only 2 of the 4 items sowed up and where shipped from a different company. And the parts shipped from a different company where far cheaper quality then what I was lead to believe I was ordering. Im reporting this company for fraud and going to have my bank take my money back! Dont do business with this company.

Cam bearings are super soft and mushroomed on install. Did not ship my main bearings. 2 of the pistons arrived broken. Rings dont fit on pisons. Now I cant trust these parts in my customers vehicle.

I have a 2006 Mustang 4.0L that the casing around both timing chains shattered. I had heard really great things about your company and told my mechanic to order the rebuild kit from you. By mistake she ordered a kit for a 4.6 L not the 4.0L that my car needs. She did not realize this until she was getting ready to put my car back together. We ordered the kit on March 8, 2019 and I received it approximately March 14, 2019. I called the phone number listed on my packing slip and was rudely told to go to the Engine Parts Only web site to receive a return label. I then received an email stating the my request was denied do to the fact it had been over 60 days since I had made the purchase. I then called the same number back to ask a few questions about doing an exchange and again was rudely told to go to our website for any information about exchanges. I realize that I have had the kit for 60 days but nothing has been used and I do understand that if I had returned the kit with in the 30 days I would not be issued a credit until Engine Parts Only had received the kit to inspect that nothing had been used and everything was being returned as it was received. What I dont understand is that if I still wanted to do business with your company and do an exchange for the correct parts why cant this be done? Again your company was recommend to me and yes there are a few places I could have ordered from that the parts I needed would have been cheaper but I did choose to use Engine Parts Only. In order to post a comment you have to at least click on one star. I will give the one star because I did get my order very quickly.

Horrible customer service I can’t even get in touch with them anymore and I’ll add there phone number has been either changed or disconnected I won’t be using them again

Bought parts from them and paid the 9.99 BS shipping fee and its been a few weeks and still not here. No answer on the phone, tried to track package but their sign in process is fake. Theyre not a real company as far as Im concerned. Digital theft is what this place is

Waste or time and your HARD EARN MONEY, THESE PEOPLE ARE SCAMMER! Karma will catch up to these people.

Am concerned about this place. Address turns out to be for a reputable, local tarp shop. Phone number goes to voicemail. Whwn asking about local pickup, Im told the address is for their call center... Numerous reveiws suggest poor service at best, or a complete scam site at worst . Im wary, and will probably shop through other more reputable places...

Worst company ever. Ordered set of lifters from the other site (Professional Engine Rebuilders) and never received them. luckily i ordered them through Pay pal and Pay Pal refunded my money. The refund came back from Engine Parts Only (EPO) . This company should be tracked and shut down for good.

Ordered complete colorado engine rebuild kit Sunday evening arrived as described Wednesday fast free delivery. You Cant get a hold of anyone on the phone so I would advise creating an account so you can track order. But otherwise excellent fast fedex delivery and convenient

I originally called looking for new connecting rods for my 1999 Jeep Cherokee. Instead of just selling me what I asked for, they asked questions, dug to the bottom of what I needed, and explained how and where to get my connecting rods reconditioned so I could save money and install a better set of rods by having them balanced. This was my first attempt at rebuilding an engine and with the help from engine parts only and the my local machinist Ernie, my 4.0 is running like new.

I ordered parts through there sister company pro engine builders and no package yet. So since I live a few hours away and i have some free time and money. Im thinking of stopping by and making a visit to see where my money or parts are.

I call to double check what i was ordering was correct and received quick help on Monday, 2 days latter they were at my door!!! that prices are super! and packaging was great!! thank you again, you are my go to place now!!!

Ordered intake msnifold gasket set for my 6.8 v10 and all I got was an order confirmation no gaskets. This place sucks....dont order from them.

I ordered one day shipping, didn’t get it, when asking for a refund on my shipping I had my order cancelled and was harassed by an employee. Would never recommend this place to anyone for anything, terrible customer service, terrible prices, terrible business.

Great prices, knowledgeable staff. Super fast shipping! *happy customer*

I was able to find oversizes for my engine rebuild and got everything the day after I placed my order. Everything is working good and it was a easy install.

Beware that this site misrepresents the things sold and images displayed. Very cheap parts, mostly Chinese knock-offs. Return policy proves they are only out to rip people off.

I cannot track my order!I cant contact anyone!Ive tried for five days!!!no parts no nothing,Think I got ripped off!!!

I was impressed with the customer service because I had my questions answered and got help making my order. My part got to me fast, too.

I paid $30 extra and i have not gotten my part yet. There is no tracking system until u sign up with them, then when i signed up it said i had not purchased anything. My bank statement says different, i want my $30 dollars back, its been 3 days today.

The can go to hell