Came here one Friday about 3:10pm, after leaving one place that treated me badly and other that had a very long wait. I called and asked how long wait for pedicure was, he said 15-20. I said ok I will be there in 5 min. I got there greeted nicely and was directed to choose my gel polish color and nail color for pedicure. He was finishing up on a girl with beautiful stiletto acrylic nails. I did end up waiting full 20 minutes. But he did good job with my manicure and special careful treatment and advice for my thumb nail thats getting ready to fall off, (closed car door on it 3 months ago). I got pedicure for $34, and worth it! She actually filed my toe nails evenly and filed my nail bed level, which other places skip. She used callous remover, and pumice filer to soften my feet. Massage with hot oil (which has like stimulating camphor in it, smells comforting) and lotion was very nice and smelled relaxing. Then I got a hot towel wrap on both feet! Never had that! It was nice touch to great feet treatment! She did good job cleaning up my toes and pretty polish job. I paid $59 for pedicure and gel manicure for hands. Regular pricing, I think but pedi was extra NICE and FELT like a treat! I cant wait to come back and treat my husband! On my way out, he even said thank you for waiting! Nice to hear when many places forget about customer experience. So Thank you!
Always a great experience here. Nails always last for months when i come here. Professional and polite. Would recommend any day in a heartbeat.
I really like the place which is very comfortable and modern atmosphere. Kim was an excellent nail tech. Warm and friendly. Will be a repeat customer. They know you by name.
My regular nail saloon closed and I was looking for new place to go. I found this one close to work and home. The prices are VERY reasonable and the staff is fun and interact with their clients. I love getting my pedicures here!! They really take care of their clients. I highly suggest trying this place! Kim is my fav.
This is the only place I go for a pedicure. Prices are reasonable - and clearly disclosed up front - and the quality is superior to any of the other shops I have visited. Always willing to go above and beyond, they provide a tremendous value and do a great job. Highly recommended.
I thought the nail salon was very spacious and clean, Phong did my nails and I loved them. Only down fall for not giving 5 stars is, I waited 2 hrs to get my nails done.. and then another 50mins for my nails. So overall, about 3hrs I sat in the salon...
Great price and great work! They are extremely affordable and super friendly. They did a fantastic and clean job and I will definitely be coming back when visiting Phoenix!
This place is the best at pedicures. I waited to post this until I got the feeling that they were consistent and they are. They take the time and do excellent work. Ive been helped by 3 different people and each one has been fantastic. I would recommend this place to anymore. And prices are fantastic as well.
First time coming here! My nail technician was very precise and detailed with what i wanted. I will be coming back again!
Kim did an amazing pedicure for me, very nice and gentle. this place is very comfortable and clean, definitely making here a permanent place.***bring your own polish though*** not to many selections but overall a great place ladies
Ive been a returning customer to this salon for over 2 and a half years but after Saturdays experience I will NEVER EVER go back. Prior to Saturdays experience I never had any complaints but Saturday changed it all. Phong had always been my nail tech and had always did an amazing job but when the color I chose was a bad polish and he tried fixing it by just adding about 6 layers of the clear gel which made them look thick and just worse he told me in two weeks we would pick another color. There was no way I was going to walk out of there with my nails looking the way they did so I asked if we could just change the color. He got so upset he picked up the polish and threw it against the wall and started yelling. I was really shocked and one of the other nail techs had to calm him down. Thank goodness she took over and fixed them. His behavior was erratic and scary. I will NEVER go back there!!!
Had such a great pedicure today. I picked the #2, which was reasonably priced and included callous removal. Candy was gentle on the parts that were tender and tough where she needed to be. She was really detailed in shaping the cuticles, and then gave me beautiful painted toenails that look just like little sparkling gems. Ive been to a lot of nail salons, and this is one of the best. Its very nice and clean, with recent updates. Lots of colors and designs to choose from, so I just might return tomorrow for a manicure...if I lived in Phoenix I would be here regularly!
You guys need someone with a better attitude to pick up the phone. I was just trying to make an appointment and he was so rude!!! The nails might be good and they might have good prices but need better people to greet the costumers.
The best service around..they know u by your nameVery family like
NEVER GOING BACK AGAIN!!! The man there was so rude, had no patience and didn’t get my nail shape right. He would flip my hand as if I was some sort of mannequin. When it came down to the nail filing he would go so fast and put so much force into my hands that it almost bled. I was trying to hold the pain but at some point it hurt so much that i complained. Even he noticed he was hurting my hands he wouldn’t stop nor ask if it was okay. The place looked good and clean tho.
Ive only liked 2 nail shops in AZ & this is one of them. This is my new favorite place, my first time experience here was great. Very nice people run the place, great prices of you ask me & great nails.
They do the best nails and have the best service. They are very welcoming. They take their time with every nail they do and care about their customers. I recomend to everyone.
This is the best nail salon in all of Phoenix. The staff is super friendly and fun!! My nails always look thin and natural and the prices are great.
Kim was amazing!! She has great attention to detail. I got a full set and a pedicure. She put in the extra effort into making my experience perfect. I will definitely be coming to do the VIP pedicure.
Absolutely beautiful job! Clean cut!! I cant wait to show off my nails at my wedding 😍
Love this place! Great price for great service! ( I have only had pedicures here I dont have my nails done..)
Nice staff, a little bit of a wait but worth it.
I had a wonderful time there the lady who did my nails was fun and made me feel comfortable and my nails are beautiful i got several complements honestly im stay at this nail shop
They do a great job all the time they dont rush to do that it and is Perfect all the time and they make me feel good
The tech caused my foot to bleed, no sorry, nothing. Could feel anger in the air. Ill NEVER return there.
I was talked into getting pretty pink tonails by my female companion... But my feet feel wonderful after the scrub and massage.
Friendly and do a great job. The massage with the pedicure was really good. They take pride in their work.
Im a regular here! Ive been going here for 2 1/2 years now, Annie is the best! Shes sweet and kind and she does a remarkable job.
Great service, they take time to do a great job.
Love it here. Come a few times and everyone will welcome you by name afterward.
Nail Salon is always clean and my nail tech does great work, I am always happy with the results and they are reasonably priced
Really deserve 0 stars my nails are horrible and my feet feel like they were never done when I paid 65 just for my pedicure alone never again this place is a waste of money and the wait is super long always... o and btw eyebrow service will leave you looking like your always curious YOUVE BEEN WARNED
Nail polish seems old, need to replenish . Tech are ok, more experience is needed.
Walked in in DESPERATE need of a manicure!! Annie saw me right away and turned my horrible looking nails presentable again. Visiting from out of state but highly recommend her.
Great place. I recommend it because they really take their time on your nails.
Pedi was really good a skinny girl did them but man did my nails very sloppy!!! I payed $91 not worth it for my acrylic nails smeared bling smeared like really the corners where not painted right he put the bling w a toothpick couldnt even pick it up made a mess I had the best pedi ever but bad acryclic nails Ive rather keep looking waiting time is at least two hours so take lunch yeah dont go there I do not recommend this place
Excellent service and great technicians. I wont let anyone else touch my nails now.
The wait time was long & the water was cold, but the tech was great! He took his time & did a very nice job.
I love my nails and my mom loves hers. Im so happy with this place and will recommend it to friends!
Annie did my nails she was the best I recommend this place five stars!
They do awesome nails.. Walk-ins always welcome.. They are no longer in business.
I don’t recommend going here. The staff was very friendly, however my nails aren’t up to my standards. They messed up my thumb nail and had to redo it three times and didn’t offer a discount or anything. After redoing it three times there was a bubble left in my nail which popped and now just looks ridiculous. The design was messed up so they had to redo that nail. The only reason there is two stars is because the staff was all nice but I won’t be going back there ever.
Nice staff. Best pedi Ive had in the longest time. Just moved to this part of the vally and I will be back!
Great place. Very friendly
Great pedicure on my man toes !
Took my 4 year old daughter there for her first mani/pedi. The girls were lovely, very engaging and made her feel at ease. The quality of their work is top notch. Fair pricing and Kim (who I believe is the owner) is a total doll. 10 out of 10 would recomend to anyone!
Did an amazing job thank you
Friendly staff and quick service.
Disgusting place . Rude customer service . DO NOT RECOMMEND THIS PLACE TO EVEN MY WORST ENEMY. The work on my nails were horrible. They did not listen to anything I said that I wanted . They did not care about how I wanted my nails . They rushed me and just wanted my money. Never going back
Always love the service when I come here. Lovely atmosphere.
Kim was really good and it was nice she kept a conversation.
Ive been coming here to get my nails done for about a year and I love it here. Its very clean here, good service, the staff is friendly and nice, and the prices are very reasonable. They are always busy and sometimes there is a wait but I dont mind that. The staff does such a great job. They are willing to fix if youre not happy with the color or result without any complaints.This particular time as Im sitting here a EXTREMELY rude customer is complaining because she asked for the wrong thing. She asked for gel nails and actually wanted acrylic dip powder. Even through a rude customer raising her voice and swearing the technician remained calm, explained the difference and offered to fix it to the customers standards. Instead the client complains that the the technician wasnt listening starts loudly swearing because she was given gel like she asked and not dip powder. I am so proud of the technician (and owner I believe) for remaining calm, this customer was so rude and condescending that I really wanted to say something about how she is actually wrong and swearing and yelling isnt necessary, but my mother raised me with better manners.Im so glad I found this place, I will continue to come here for my nail needs, and Ive reccomended this place to both my family and friends. Sometimes the wait is long but you can always make an appointment, come back later, or wait- even when I have to wait its worth it. I also like that they dont rush through when they are doing your nails if it is busy. Ive been to too many places that rush to get your nails done quicker to get to the next person and the work ends up being subpar. They take their time to ensure the results are perfect and that you as a customer are happy. Obviously they are doing things right if they are always busy.
A little wait but I like the people and Kim does exactly what I want on my nails
First time here...The customer service was okay, my nails looked okay until the next week. I was able to see how sloppy the acrylic was applied. I will never visit this nail shop again.
Very good service 💅
Long wait times to get horrible attitudes and messy nail jobs that are over priced. Appointments are never on time.
As a guy it might sound funny to come to a nail place but when ever my toes gt an ingrown nail its painful i go here and get a pedicure and problem solved.
The woman was aggressively removing my acrylics and broke my real nail in half making my finger bleed a lot. After I told her I no longer wanted new acrylics, she still charged me $5 for the horrible nail removal!
Nice place but bad work and incredibly slow.
I went in today to get a full set I called ahead to see how long the wait was she told me to come right I told her it would be 10-15 minutes she said okay when I arrived she told to pick a color then have a set so I did I ended up waiting 20 minutes when I was told to come in that the was no wait then the guy who was doing my nails was rude gave me dirty looks then a lady come up to him in the middle of doing my nails and tells him something wrong with her nail so he stops doing mine and starts working in her nail which I find very rude my nails are not the same size some are thicker then others and the color has air bubble once he finishes my nails he walked way didn’t tell me anything I will not be coming back I will be calling later to talk to the manger because they need to fix my nails
I Got a gel manicure, the paint job on my nails is horrendous!!
Friendly technicians and GREAT services!
Skilled and dedicated nail technicians!!
It was very well but they did not really like fill on the whole thing but that is just for people that like to fill on their nails but other then that it was well👍
Great place
Been a few times- never too busy typically around a he from start to finish- usually have one or two nails typically a little uneven but other than that all is well
The worst job and customer service, they destroyed my nails by gluing glitter instead of gel, although they admitted their mistake still treated me with much disrespect and wanted me go somewhere else to get it remove because they couldn’t.
Annie is the best!
Reasonable prices
Very clean, professional and friendly staff
Very satisfied
Sucks
Thats my favorite place
I love Phong!
Well