I was looking at a bunch of places and spending so much time sorting through all of them and Michael Gordon just called me because I guess I looked at one of their places and he was so incredibly helpful and nice. He put in so much work into emailing me new places each day, and even gave me an accessible portal to view all the places on a map with the details of each! It was so insanely helpful. He was also just so nice when he called me on the phone to help me work through what I want in an apartment. Thank you, Michael!

Cristy was very nice and helpful. She showed me an apartment I was interested in, talked about the neighborhood, and wore a mask (because it was during the COVID-19 pandemic). She was very responsive, flexible, and easy to schedule a viewing with quickly.

Great apartment selections, great agents, great follow through and great communication. It was a holiday weekend at 6pm and Michael Gordon called me to give me the good news that my application was accepted. I will use them again and again.

So far so good. Maintenance requests are handled promptly and efficiently, and the management (Dawn) has been pleasant to deal with! Thanks guys.

Our listing agent, Michael Gordon, was a great person to work with. He was extremely flexible with our work schedule and always went out of his way to make sure we could schedule showings after work hours and on weekends. He was also very attentive to our housing budget and needs, and never pressured us into signing a lease we didn’t feel fit our needs. I am fairly new to the city and Michael provided insightful feedback on different properties and neighborhoods.I highly recommend reaching out to Michael and look forward to working with him in the future.

I had the pleasure of working with Mike G. From the jump I told a co worker I was going to live in the place in which I was looking at online. I said that because of Mike’s professionalism from the first email correspondence he sent me. I knew it all felt right. Philadelphia is good for rentals and I knew this was not that from the start. He answered every question I had honestly and didn’t send me on a wild goose hunt for somewhere to live. His professionalism is what sold me. You can really tell everything about a renting company by the leasing agent and he iS FANTASTIC!!!! Thanks MIKE your very good at what you do !!!

My leasing agent from PhillyLiving, Michael Gordon, was SO helpful throughout the entire process. While I was searching for an apartment, he sent me rental options that fit my all my criteria. Once I found the place that I was really interested in, Michael went to the property and did a virtual tour (I live hours away so this was very helpful). Later on, he met me at the apartment so I could tour it in person as well.He also always responsive and friendly. I thought apartment searching was going to be kind of a drag, but Michael made it a super easy and enjoyable experience. I am so excited to move into my new place this fall, it is beautiful and was just what I wanted. Thanks Michael!

I worked with Mike Gordon and he was beyond helpful in my search for the right apartment to move into. Both his professionalism and responsiveness were top tier and he was able to get an answer for us in less than 24 hours. In short, if you’re looking for an efficient realtor who can get the job done, he’s your guy.

We chose to move to Philadelphia from out of state. Our agent, Michael, recognized and adjusted to reflect our unique situation from the jump. Through virtual tours and remote communication, he helped us prepare for our visit and execute tours in a place very unfamiliar to us.When we started narrowing our choices down, he made sure to move quickly and help us make it happen. Honestly, we expected our visit and choosing a home to be enduring, while Michael ended up making it very quick and painless.Lastly, he represented us not just as an agent, but as someone who looked out for us as we had no connections coming here --giving those he worked with an idea of who we were and why we would be good candidates.This is a team that clearly does things right. Highly recommend.

Ive been renting in Philly for about 10 years so Ive been through basically all of the property management/real estate companies here and Ive got to say that Philly Living has been one of my better experiences in terms of apartment searching.I was contacted promptly by one of the agents, Mike Gordon, after inquiring about a unit. Mike is definitely an interesting character... but when you have to go through the monotony of touring one underwhelming apartment after the other, you really appreciate working with someone enthusiastic with a sense of humor. Mike let me know right away that the apartment I was searching for was unavailable but gave me at least 30 other options within my search criteria. When touring apartments, he was professional and informative and always guided me towards what he thought fit my preferences (I appreciate that he wasnt just pushing open units on me just for the purpose of getting them filled asap). After touring another apartment, he brought me to a unit that was in good shape and spacious, in a great location, and fairly underpriced for what it shouldve been. Best of all, it wasnt listed on any sites otherwise Im sure it wouldve been taken right away. The lease was prepared and signed less than 24 hours after I put in my application.I definitely recommend PhilyLiving Management and Mike, specifically for your apartment searching needs.

Ben was amazing. He was such a pleasure to work with and he found exactly what we were looking for. Thank you Ben!!! Highly recommend

I will highly recommend Philly Living to any and everyone. I relocated from New Orleans & I met so many dishonest people within the moving process. I lost a few hundred dollars applying for places that certain companies knew werent available or they did not show interest in renting their property to me. The moment I found Philly Living, was like Christy was sent to me. She was kind, HONEST & professional from the moment I sent her an email. She was consistent until I found my home! Wish I can rate 10 stars!

We had a great experience working with Mike! He was responsive, flexible and straightforward. He helped us get a place we love in a great location and was a really helpful liaison between us and the homeowner as we figured out duration of lease and cost. Thank you, Mike!

I worked with Cristy Morris. She understood my needs regarding cost location and community and was able to fulfill all my requirements! I’d strongly recommend her.

I lived in a property of this company for two years and had nothing but positive experiences! Very few maintenance issues to begin with, and prompt response from maintenance whenever issues did arise. The women in the office (Dawn, and I wish I could remember the other womans name!) were lovely and very helpful during my moving-out process, even when I would show up at the last minute!

I would definitely recommend working with Cristy Michaels as a leasing agent, as she extremely helpful and accommodating. I also really appreciated her honesty and willingness to work with my schedule and budget.

I love PhillyLiving so far! Even though I was nervous, I ended up in the perfect apartment: exactly where I needed it to be located for only $945/month plus electricity and internet. Cristy Michaels was awesome and helped me with the tour, application, and lease. I was with PMC Property Group for a long time before this and it doesnt even begin to compare - PhillyLiving is where its at!

Michael was an absolute gem to work with! Not only did he find the perfect place for me (and the rest of my family) he made the whole process fun!

Stay far away! I would not recommend Philly Living to my worst enemy. That is, unless you enjoy finding your apartment filthy upon moving in (including a washing machine filled with actual dirt); receiving bills that were supposed to be paid by the last tenant for your entire tenancy; waiting months for repairs (landlords, beware, theyll take months to repair your roof, and by then the water will have damaged the paint on all of your walls); and tons of surprise bills upon moving out. I tried every method of contacting them - phone, email, Facebook - and received no response. What a nightmare this management company is - for both the tenants and the landlords. Stay away!I repeat: I tried every method of contacting them - phone, email, Facebook - and received no response. So please dont respond to this comment and say I should email you. YOU DONT RESPOND.

Working with Cristy was a great and stress-free experience. Would recommend!

Real good people to work with on my first go-around renting a place.

I have been a tenant with PMG for almost 2 years and have always received kind and professional responses. Maintenance requests get filled quickly and communication with management on any issues is always within a timely manner.

I am giving them a 5 star because of their utmost professionalism. Thank you. 🧡

Weve been renting from PMG for about 4 years and lived at 2 of their properties. Overall, its been the best experience that weve had with any Philadelphia rental company. Maintenance requests have always been super fast and reliable.

PLMG was one of the best groups Ive ever rented an apartment from. The unit was in a great location and in approvable condition overall. I never had any maintenance issues but my neighbors always noted how quickly our maintenance team was to respond to issues needing to be fixed asap. My rent was never altered which was much appreciated in a city where landlords can be notorious for hiking rent prices after a year or two of renting. I also feel like Robert, who is responsible for showing the units of PLMG, deserves alot of praise as well. Hes super knowledgable about the city and very personable as well. If an apartment isnt exactly what youre looking for, chances are he can think of a different one thats available which is more up your alley. All in all renting from PLMG was a very positive experience and I wouldnt hesitant to rent from them again in the future, thank you!

Ive lived in a property that PMG manage for 1 years. The building has rodents -not in my unit but I can hear them in my walls, ceiling and floor. There are so many and they are so loud I can hear it over my TV. They have done NOTHING but send a exterminator once to tell me they dont know how they are getting in the building. They are not in my unit (thank goodness), so PMG should be responsible. I own my unit and pay HOA but they have done NOTHING. If I didnt own my unit I would move. They are unresponsive and unprofessional. Do not rent, Or buy a property that you have to pay a HOA to them.

Apartment quality was mis-represented by rep when I was not able to view the unit in person. They gave the unit a facelift to appear decent, but there were significant structural issues and major problems. Maintenance is slow to address concerns. I have yet to ever be able to speak to the actual landlord, only the head of maintenance. Refuse to address any cosmetic issues with the unit. I have rented from 8 different landlords over the years between Philadelphia and Washington DC, and Philly PMG is unquestionably the worst I have ever dealt with. Do not recommend and I personally refuse to ever rent from them again after this lease ends. Additionally, things do not seem to have changed with the change of name to PhillyLiving. Stay away.

Been living in one of their apartments for the last few months. There were some issues when I moved in but I have to say both maintenance and their staff has been really quick to help get things fixed and sorted. Especially during COVID, I’m impressed and happy with their response.

Does good work

They are truly so bad that words fail me. Im looking into firing them. They recently changed management and name (formerly PMG) but dont be fooled. Hire them at your own risk.Update: as you can all see from PMGs response to my initial review, they lead with You are totally off base. They never address the overall problem (communication) and instead choose to deflect and place blame on others instead of taking responsibility as a true professional should. Sound familiar? I say we VOTE. THEM. OUT. at the next upcoming board meeting.

The group that handles legal documents is surprisingly extremely friendly, pleasant, calm and funny. I went into the office concerned about a document I received in the mail and I wasn’t sure what to expect. Honestly, I left the office giggling with a huge smile. They were really nice and answered my concerns professionally and respectfully. I would definitely recommend this group!

Been with the outfit for 11 years and never been any issues,most respected people in the business, I work for the company and I see how we run things, we jump for our tenants and condo owners. Justin the electrician.

Good use of a website for payments, service requests and tracking requests. Overall have been pretty responsive about issues. Also, they keep you up to date on changes like recycling and garbage collection. I have heard of people dealing with landlords directly and having a pretty miserable experience. So far, I like PMG managing my apartment.

Would use this company 1,000 times over. They repaired my windows so well my energy bill went down haha

I’m reviewing 311 S 13th St & management.Honestly a great place to live. The most perfect location, and the building has management staff right downstairs. There’s double locked doors to get in for security, mailboxes inside these doors, and an elevator. Most of the people living here (I’ve been here for over 3 years now) are single, quiet, people. I have not seen a child even visiting this building, or a dog. Cats are allowed I think with a pet deposit. The only negative is the communal washer/dryer - there’s 3 of each in the basement ($1.50 load, only in quarters) and frankly they’re outdated and don’t work well.As far as management, they are on top of everything! If you request maintenance, it’s done within 24 hours tops. On weekends, I once got stuck in the elevator (lol) and the lock on my door broke (SOS) and the on-call maintenance staff still got back to me at a reasonable time and helped me resolve the problems. Also, as an added bonus, rent only has gone up $25/year. This building is a gem.

As a property manager the react quickly and responsibly to owner and tenant needs. They are proactive and reliable. This is unlike other companies I have dealt with in Philadelphia property management

Completely unprofessional, failed to manage the rental property that I lived in. Mold visible in the building, and absolutely no general maintenance. The absolute worst rental Ive experienced.

I have lived at The Morris since 1992, and I have been very happy and satisfied there. I am now in my 3rd unit (each unit was an upgrade to a larger apt.) PMG s offices are located on the first floor of the building and they have always been respectful, friendly and responsive in a timely fashion. I have over the years have recommend friends to seek out an apt. through PMG.

I was a tenant at a PMG property for two years and had a wonderful experience. Alan and his team were always responsive to any inquiries with quick turnarounds for any maintenance issues. I would certainly rent a PMG property again and would recommend them to anybody in the Philly area.

Our HOA transitioned to PMG in Nov. Matt was outstanding in arranging for the old management company to release records and bank funds over to PMGs management which was no easy task. Within the first few weeks Matt and his team helped our HOA get several needed repairs done and administrative items under control. I appreciate PMGs attentiveness in our transition. Thank you Matt!

Very all over the place. Shady practices. Make sure you physically see your rental before signing the lease.

I cant say enough good things about PMG. Matt is Superb. They are by far the best Property Management Company around. I own a building in Philly and they do an excellent job managing my property. They are always keeping me informed and up to date on the maintenance. The technology and financial reports are exceptional. Keep up the great work!

Previously I would go months without hearing from my property agent...but after working with Charlie to resolve an issue, I’m changing my review.Thanks for your professionalism.

PMG was nice to work with when viewing the apartment and signing my lease. Ive been in my unit for almost 2 years now. Easy to use portal for autopay and maintenance reports. Quick to repair and fix problems. For example, I had a problem with my fridge and they replaced with a brand new one with a week. The only thing I wish they did better was provide recycling and garbage bins, so trash wouldnt become a mess on the sidewalk and street each week. Overall, I would recommend renting with PMG.

They do not respond to emails.

The management and staff of the PMG Realty exemplify the way in which the management of real estate should be provided. Their expertise, professionalism, communication and attention to detail set them apart and allow property owners to rely on their advice and support without hesitation.

PMG really never ceases to amaze me. They’re just the most unhelpful, inconsiderate, rude, and useless batch of people you can get. I’ve had countless bad interactions with both Liza and Zani and I’m just so happy to not be under their management anymore.It started with their rude attitude, the code violations with the city, then came out building getting kicked out of our apartments with 60 days notice during the midst of a pandemic, and it just keeps going.I had to quarantine because of a sick family member and wasn’t able to return my keys in person like I normally would. I had to mail them back and because of all the issues USPS is dealing with they’re running way behind schedule. I let Liza and Zani know about my situation and of course they gave me no options, told me they can’t help me or make an exception, and I would be charged for each day the keys aren’t there. This company honestly blows my mind, I have no idea who would recommend them.For anyone dealing with issues with PMG, go through the city. That’s the only way they’ll do anything.That being said there are some helpful workers you can ask for, such as Scott Goldstein!In response to PMG: myself and the other tenants have no problem with being patient while you fix it. Our problem is with people like Zani who respond with an attitude when we ask for an update.. for example telling us it’s none of our concern and it doesn’t directly affect us.

Overall experience was great. My apartment was clean and ready to be moved in when my lease started. Any issues I had, were taken care of immediately.

Moved in fall, 2017 and I havent had one bad experience. When I submitted a maintenance request, Kathy and Helen came that same day and were great. My only request is gor PMG to PLEASE fix the laundry machines downstairs. So far, so good. Thanks

I have lived in a PMG managed apartment for over the past five years. They have always been quick to resolve issues and answer any questions. Would highly recommend renting a property managed by them.

We lived at our property for nearly 10 years. The staff was friendly and helpful.

Very happy to recommend PMG they are prompt and professional.

Been renting from them for a few years now. At first I was a bit annoyed with them but I must admit they have really been great and promptly handle my requests. I am satisfied overall.-Great Job PMG people!

Matt was extremely helpful and professional. He always responded promptly to our concerns.

As a renter, theyve been very responsive to any concerns I have. Repairs get checked out right away.

Absolutely terrible, ghost-likeThey charge an insane amount of fees up front for rental applications and make you pay for your first and last months utilities in advance. I know of no other management group that is as bloodsucking as them. Not to mention if they do decide to approve you, you can expect a ghost-like presence if you ever need any repairs or have any concerns about your apartment. They only seem to show up when they want to increase your rent at the end of a lease or try to charge you inspection fees for not letting them view your apartment or not crating your dog when they come to view it. DO NOT RENT FROM THEM!!

Overall good experience. The maintenance staff was really helpful with fixing a few things when I moved in. Great price for the location.

They slap a fresh coat of white paint on every surface, painting over whatever is on it, I can usually find small hairs and pieces of dirt entrapped underneath layers of paint in the bathroom. There is paint spilled on the tile flooring im assuming from when they half assingly slapped the 500th layer of white paint on the wall.Seeing how they respond defensively to others critical Google reviews and accuse them of lying instead of being receptive to feedback I am very interested in seeing what you will say to me. You get what you put into it, and if what you put into it is literally the most half assed job ever, you arent going to attract the most positive feedback.

Left a hole in my GFs kitchen ceiling to “Fix” a leak. Never fixed the leak or patched the hole, it’s been like this for a month.

PMG is somewhere between a slumlord and a poorly run company with no concern for its clients, the renters.Look at the mission statement on their web site. They are only concerned with increasing the bottom line for the property owners they represent.They should realize that this is a renters home and is an important part of her life. To them you are just a piece of meat paying rent. But this is your home, you have a right to be comfortable to your standard for the significant rent you are paying. The place needs to be maintained in a timely fashion.Once you sign your lease expect to treated like a dog. Your maintenance calls wont be answered. If they do respond they will try to counter your issue saying it is not valid so they dont have to fix it. They will enter your apartment without notice.Liza Melendez, the maintenance supervisor, is incompetent and rude. Maybe she is instructed to be that way by her superiors, but since she wont forward you to her supervisor, it is on her.If you submit a maintenance request you wont hear back from them at all. Then out of the blue they may send an unscheduled incompetent contractor to look at your issue and tell you it is your fault. They have an online portal that looks very snazzy but it is not kept up to date with the status of maintenance requests or rent you have paid.They are woefully understaffed, with one rude person answering the maintenance requests for the large number of properties they represent. Your call goes to voicemail most of the time and they close the office without any notice. The upper management of the company is just as unresponsive.Buyer beware. Before submitting your deposit, check all of the faucets, windows, heating, cooling, stove, etc. to make sure that everything works.Edit 9/17/18: Dont be fooled by the fake five star reviews on here. PMG has obviously paid people who have never rented from them to leave positive reviews. It is a common fraudulent tactic in the realty business. E.g. Evelyn Morgan with multiple generic five star reviews of realty companies all over the country.Edit 1/10/21: Yeah, I came back over two years later to update my review because the horrendous experience I had with PMG/PLMG stuck with me this long. Look at the companys response to this review. It is probably written by Matt, one of the owners. The message is an indication of how unprofessional they are. Instead of offering some sort of customer service or taking responsibility they blame the victim and quickly turn litigious. Like another reviewer said, the only thing that will get them to do anything is legal pressure. I had a life threatening heat issue that they would not fix until I filed a report with License and Inspections. My complaint was upheld by the city. When my lease was up, they sent me a letter saying that I could not live there anymore. They gave me enough notice, so it was technically legal, but I feel it was them trying to get revenge.

As an independent vendor they are a great company to work with.

Terrible terrible experience. They take rent + water bills pretty much on time and charge for any delays [which is justifiable] BUT when it comes to responding to lack of water/water heater/room heater issues they are MIA.

Scott was very helpful in resolving my issue

Most unprofessional and incompetent organization that i have unfortunately had the unpleasant experience of dealing with..... i could go on and on about how poorly run this company is and how incompetent they have proven to be time and time again, however, its not even worth my time to write seeing that my list of grievances goes on and on and on.... just terrible - spare yourself the multiple headaches and avoid at all costs.

Good experience every one from PMG friendly and professional

Terrible experience.. disrespectful towards women.

Extremely rude unprofessional people.

Always a pleasure to deal with!!!!

Very professional!

Cristy was a great representative. She was organized, knowledgeable and responsive. I was able to find a quality apartment very quickly.