The staff is pleasant and courteous. My techican made me feel comfortable within a not so comfortable situation. Short wait time.

I was very pleased with how everything was conducted.From the minute I stepped in, I knew this was a safe place just by the way it was organized. The staff was amazing. From the receptionist down to the Technician himself. He was Amazing and had so much patience with me. I am very claustrophobic, so the minute I went in i let him know. He was very attentive and pleasant. The type of character you would expect from anyone administering medical services.(We all know thats not common). I would most definitely and without hesitation, recommend and utilize Lenox Hill Radiology for anyone and myself in need of their rendering services.Terrific job guys @ 523 Park Ave!!All the Best,Mario Santana

Horrible, my appt was at 1:30, i came 15 minutes earlier, left at 3:35! For a mammogram and sonogram! I had to wait in a pink gown while waiting for the sonogram and it was freezing, i waited for so long!!!! . I will NEVER EVER come back! Will tell my OBGYN about my experience and will go somewhere else.

I have been with Park Avenue Radiology, now Lenox Hill Radiology for years and years. The new office is much improved, organized and professional. The equipment is new and state of the art. Excellent service!!

Very modern, new facilities. Waiting room well divided and spaced for social distancing. Pleasant staff up front. MRI tech Chuck was excellent. Extremely knowledgeable and professional.

The staff is friendly and efficient. I arrived early and they took me, no waiting. The atmosphere is pleasant and very clean. They practice social distance. Ihighly recommend Lenox Hill Radiology at525 Park Ave, New York 10065 .

My 3rd. or 4th. time here. Front office staff & tech guys are consistently excellent. Well run operation. The technicians have a kind of hippie vibe but w/ brainpower & competency. Can’t wait for my next ailment since I can go back.

Everything was 100% professional, clean, great staff, well informed, considerate.

I went to get an ultrasound. Though I did not bring my referral paperwork the ladies at the front desk called the doctor and received it from their office. They even tried to help me receive extra care and attempted to add more services to the referral through two separate phone calls. After the ultrasound, the radiologist assistant was not able to reach the doctor so she went out of her way to get another doctor to review my ultrasound and was able to lessen my wait time for the results and I was informed of those results within 15 mins since the ultrasound. The office was clean, the service was professional, friendly and caring. I went there feeling scared and emotional and left feeling assured and cared for.

Highly recommended. Very professional, quick, and atmosphere was very nice.

From the scheduling phone call with staff member Michelle to the kind staff at the Park Ave branch & the WONDERFUL person who interviewed me and executed my MRIs, Lenox Hill Radiation was a dream. Everyone went out of their way to make me comfortable, the facility was physical accessible for patients iwith disabilities, and everyone LISTENED to why I was there and what I really needed. They were professional and compassionate. I’m glad I went there. Thanks to Dr Lennart Belok who referred me to them. I do recommend this facility, HOWEVER the one drawback is trying to get hold of reports of tests. I was told I would have them 2-3 days later. Its now a week later and the portal tells me they wont be available till next week (2 weeks after the tests). And Im not sure that will happen either. I had tests for a reason, and I am very concerned that I cannot access the reports.So, while my experience at the facility was great, the followup isnt so great.

Everything was so well run.and professional. The staff treated me with kindness. Smooth from start to finish

I must say that I found the staff accommodating and friendly,I had a special situation and needed a new chest CT and copies of previous scan data, discs and reports.And I needed it in a tight time frame.Everyone was helpful and got it done.Thank You to all .Dr. Franzetti

Registration was very professional, but technician could of been a more friendly!

Very Professional Not at all a long wait!!! The staff here was very courteous and informative!!

Very polite and professional staff. They make you feel welcomed and at ease.

I’ve been going to the facility for years and it has been renovated recently. I found the place very clean & modern, and the staffs are always friendly and professional.

Friendly, clean, professional and on time. Highly recommend!

My experience couldn’t have been better — friendly & courteous, incredibly efficient, professional and kindly personnel. Thank you!!

I was happy to see a bright and super clean new office!! Great job!The staff members and radiologist were as amazing as always!Thank you.Claudia Penido!

Excellent service, everyone super helpful, accommodating and friendly. Took no time to get my x-rays done! Thank you for being so great!!

I was met with warm and friendly people. Everyone made an effort to show compassion and kindness!

I am never.disappointed with the care and attention one gets as a patient. I also like the physical upgrade in the facility.

...well...made it home ok, even with public transportation...ice bath and elevation and cephalexin seem to be kicking in...tyvm for your query...have a nice weekend...

It was a very pleasant visit, everybody was helpful and very amicable. The person who run the text was very professional and friendly. So GLAD I chose this place! Thank you

Facility was clean and followed COVID-19 guidelines. The staff was also friendly and helpful. Would definitely use them again!

I had a great experience. I went in right away and the facility is clean and beautiful. Will return for other radiology needs.

The space was immaculate, and reception was efficient and friendly. The gentleman who performed my two MRIs was awesome and played Zeppelin for both—and even skipped the commercials. I was dreading it, but it was a breeze.

I had an awesome experience at the Lenox Hill Radiology on Park Avenue. ALL the ladies (Staff) were professional and pleasant. There was a very little to no waiting period to be seen, at first, by the the Host that enthusiastically greeted me upon entering the facility. And, finally, by the Technician, Sophia. Sophia is professional, as well. Also, she is gentle, caring, competent, and thorough. She made me feel comfortable and at ease. I highly recommend this location for any woman that needs her mammogram results.

Friendly staff, practically no waiting time, so 5 stars deserved!

Courtesy at reception and from the technician and prompt service. It could not have been better.

Great location with easy access. Employees and technicians were amazing, they were all very nice and helpful. Great time management.

Have been here before. Had five tests to do today, and the staff here is nothing but professional, compassionate and efficient. Keep up the great work! See you next year!🥰

Chuck was great and very helpful, made getting an MRI very easy

Very efficient I filled out all the forms online before arrival no waiting time in and out in 10 minutes

Very fast and friendly service from start till end. Neat and clear environment. Staffs are quite well mannered and professional.

Love u guys Clean, efficient and professional!!! Beautiful people... especially marina

They are very professional, the attendance is fast... but I didn’t see nobody cleaning the lockers and the change room with alcohol wipes between one patient and other... and I spent 2 hours in there! (Park ave and 60th st unit)For me, it was the only “fail”, everything else was good!

Quick and no waiting at Park and 61 st. Courteous ultrasound technician too .Thank you!lois Bender

Very pleasant experience. Was in and out quickly. Staff is super friendly!

I always say first impression last and from I enter the door I was greeting very respectfully professionally, and everybody was very professional the place was very clean and nicely put together and I like it I would recommend it to my friends

Very bad service....!!!!!,..They gave me an appointment 8:30 a.m. in the morning I arrived for my appointment 8:40 ten minutes later due to traffic because I live in New Jersey which I explained when I arrived Lenox Hill 523 park ave ny.told me to sign some papers which also sign and then they tell me to sit down and wait for them to call me, after having two hours waiting I ask why they do not call me and they only tell me that I have to wait until 11:30 to be treated in this place they do not respect the patient time. If they cannot attend you either because you arrived a few minutes later for your appointment, the duty of the people who work there is to tell you that they can wait or change your appointment for another day. not putting a patient to wait 3 hours to see them is disrespectful. very bad care for me and they dont respect someone elses time

The staff at the front office were very helpful but because of some confusion in request, I had a long wait and only one procedure could be done at the location.

Everyone was kind, quick, and informative. I got an MRI which can be a very uncomfortable experience but the tech did a great job of making me feel comfortable and letting me know what to expect.

Fabulous experience. The office is clean and pristine. The staff were super friendly and I have an awesome Radiologist. I highly recommend this office.

Prompt and professional. MRI staff were very kind and courteous.

Very friendly, professional.and we were in and out quickly. Great experience!

The place had observe all the covid precautions. Only annoying there was road construction outside, hardly hear the receptionist. The staff were all great!

I didn’t have to wait more than 5 minutes & everyone was very pleasant & helpful. I was just surprised that not all the technicians have been vaccinated.

Wonderful experience. Not crowded, staff very organized and professional. My MRI technician helped me feel very comfortable during the procedure!

Always a good, professional and caring experience. I literally go out of my way to use them!

Great customer service,extremely clean place, everyone is professional and helpful,is always a good experience. Congratulations!!!

Prompt, polite and attentive staff. Very thorough examination.

Quick and courteous staff. In and out within 30- 45 mins for 2 exams. Amelia was awesome!

My experience at Lenox Hill Radiology was a pleasant one. The service provided was fast, cortious and professional.

Very nice and welcoming staff throughout. A typical 30-40 minute MRI ended up being only 12 mins for me because they seem to have some advanced machines so that was the cherry on top couldn’t have imagined a better experience to say the least. If I ever have another injury I know exactly where to go.

Great staff! Patient! Caring! Smooth process.

Excellent experience...quick and efficient...wonderful staff....

There was technical issues in the office administrative system receiving my mammogram script from my OBGYN doctors office via fax and email. The office was very clean and spacious for patients in the waiting room, happy to see they didn’t schedule appointments too close together to be proactive in social distancing. The technician during the ultrasound didn’t indicate anything during the process which made me feel uneasy because I wasn’t sure what she was seeing if anything. It let me know the process of what happens next since she didn’t say anything.. no next steps on when a radiologist will review and contact me back from either technician or the front office persons. They all very very nice and process if I like to be more informed in my healthcare offices. Details and information to a patient is very helpful, key importance

Only leaving out a star because when I initially came in, they tried to say I owed $300 for the day’s visit when on the phone previously it was said that I had $0 due. Thankfully I questioned it and after a call with insurance, I was correct and I didn’t owe anything after all. Definitely double check.I went in for my first ever MRI and was very nervous. I have vertigo and am pretty claustrophobic, so I didn’t know how it would go. My technician couldn’t have been more comforting and kind. He explained what would happen, reassured me that I could get out at any time, offered me a blanket, and even had me put whatever I wanted on YouTube to relax. I was able to wear their headphones while in the machine and it definitely made it much easier than I thought it would be.

The man won performed my procedure was incredibly kind.

Very pleasant, efficient and professional staff at the Park Ave. location. Has been my go-to location for any radiology for a number of years.

They are not professional, either willing to assist with a ride even upon promised, especially with someone with health issues whos unable to ride with public transportation. I wont recommend this company to anyone. Poor customers services/ management. Needs retraining and understanding of a patient with disability.

I was greeted at the door with a smile and a hello. Temper checked! Instructions was given to me as to what I should expect while waiting for my appointments to begin. Each person I encountered was professional and kind. They made me feel comfortable.

This is a wonderful facility to get any test done..the very best of staff . .top notch

Easy to reach warm professional service up to date equipment clean

Clean, efficient and quick. First time my visit was so quick and seamless. All the necessary precautions were taken to ensure safety

Super efficient, thorough and fast! So lucky I was in and out in minutes!

It had a professional, speedy, courteous and comfortable experience at LENOX HILL RADIOLOGY I PARK AVENUE. I would recommend them to anyone!

Friendly and helpful staff

Very friendly and Efficient staff . I wish every medical appointment was as nice

Friendly, knowledgeable, and comforting staff.

When I arrived at my appointment the staff is very pleasant very respectful I am in the office was very clean I didn’t have to wait at all they took me in right away I enjoyed my visit Willie I did I found it to be very pleasant

Very professional and well trained. Marina the technician, very patient and reassuring. The Hispanic receptionist was very efficient in responding to my concerns. Last but not least. Zorina the sight manager, listened to my concerns regarding timely results of my Ultrasound. She gave me her direct line and said call her from my Dr. office if results were not on hand. Thats unheard of. Complemented me for asking the right questions. All 3 should be commended.

Very courteous, polite, fast and professional. I went during my lunch break and got back early. Great place

The staffs here are very friendly and professional. Thank you!

Very pleasant staff.

During my appointment, the tech was on the phone the entire time yelling that there were no radiologists available and that she had patients whose scans needed to be read. I should have known that my scan would then be read really late. Sure enough, by Tuesday, my drs office had to call and beg someone to read the scan.NOW, I have to wait another WEEK to be have MORE TESTS because no one BOTHERED TO READ THEM AT THE TIME like a competent radiology clinic. So, now I get to wait ANOTHER WEEK to find out if I have cancer. This place doesnt care one bit about the patient - its all about the convenience of the doctors. Unbelievable. In the last 40 years of having mammograms, Ive NEVER had somewhere make you wait 4 days, and then be told you have to come back because there might be a problem and make you wait ANOTHER WEEK!

Its clean, convenience, and snappy service

Mri scan Appointment supposed to be 11.30. After waiting and not hearing anything, i was told at 12.45 sorry for the delay, due to a broken scanner. 1pm called in for mri, and was told it was due to my insurance (even though I was already told I had approval and had paid my copay). Placed on the first scanner. After attempting to get an mri scan, was taken off machine as it was giving error messages (i had been placed on the broken scanner).Placed on next scanner. After the scan the technician must have said something to me, but i still had the ear plugs in and couldnt hear him. He threw his hands up in the air and said, well our conversations over, I will show you to your locker, as he walked out the room, which is extremely unprofessional. He then realized how upset and in pain I was and I was now in tears and was empathic and telling me to feel better, but at this point I just wanted out of the whole experience.

The staff was friendly, courteous and helpful both over the phone when scheduling mammogram appointments for my mom and I and when we arrived. The desk receptionist was helpful in explaining what we needed to do to complete the paperwork when we arrived.The woman who did the procedure seemed quite experienced and knowledgeable when assisting us in achieving the best positioning to get the most accurate test results. She also was understanding with my mom who has shoulder issues so was not able to be positioned in the most ideal way.

Very clean the localVery gentle and professionals the team

Fast, courteous, & efficient! Couldn’t be better; great job!

The experience was excellent and well organized from beginning to end. The receptionist was clear, kind, and patient. The nurse, who escorted me to the radiology area, was lovely. The gentleman, who was the technician, was caring and clear. He made the entire experience of the MRI free from anxiety by telling me what to expect and alerted me when we were half-way finished. He also checked in on me to make sure I was calm and comfortable. I commend the staff on their excellent care.

Professional staff, took my MRI in a timely manner and Radiologist gave me a pro tip

The whole experience was great with the exception of the woman at the front desk who did not acknowledge me while I was standing there waiting to be checked in. When another woman came in she assisted her first. I ended up being checked in by another woman who eventually came in. She was very polite and helpful. I thought given that poor introduction to the place that the experience was not going to be good. I was pleasantly surprised. Marina, the ultra sound tech, was very gentle and empathetic. Overall I had a good experience.

My first mammogram and the experience could not have gone smoother. Very nice staff and clean facility. Was in and out in 30 minutes, including paperwork.

The best experience! Great staff with best bedside manner.

Carlos was super nice and couldn’t have been more helpful. Definitely did everything he could and then some to make sure I was comfortable! Quick and easy.

Went in for an MRI. Wait time was okay (not the fastest but not going to throw you back too far). Both the reception and the guy who gave my MRI (Carlos) were fantastic and are the type of people that make you have a more pleasant day! MRI was quick and easy. Billing and insurance clear. Awesome experience

Swift prompt service.

Love coming to this place. The staff and technicians are fabulous and helpful. They take good care of you from once you step in. I always select this place for my MRI. I feel more relaxed and it’s quiet from other places I have gone to.

Great experience. Woman who checked me in was nice, professional, fast and organized. The tech who did the MRI was excellent. He was also very professional and kept in contact with me during the test. My only suggestion is to put up a sign telling other patients not to make phone calls unless its critical to their medical care. One rude woman was making a hair appointment for 15 minutes while we were waiting!

What I like best about this place is that they always charge a reasonable price and the bill is upfront so no surprises. Ive been ripped off by other Radiology centers for years. I came to this place once for an MRI referred by my orthopedic and I recalled they charged me 20% less than what Main Street Radiology been charging me. 10 years later, after being ripped off by Main Street and others, I needed imaging done again. I shopped on Castlight to compare prices and Lenox shows a significantly lower price than my regular places. I had all my doctors who order imaging write referrals to Lenox. They usually dont work with Lenox but I dont care about their convenience, I care about the 20% coinsurance that Im responsible for. So my 3rd imaging visit at Lenox and all 3 times very satisfied of the price and billing system. Lenox will be my regular from now on. Many convenient locations, fast and professional service and they even have an online patient portal for me to access all my imaging history reports. So far, Ive not had a bad experience.

Very professional courteous and very prompt

Beautiful Caring Professional 👍🏽👍🏽👍🏽

Patient receiving could be better. The check in staff seemed disinterested. I waited to be called. A customer came in and stepped in front of me. The receptionist started to take her first 🤷🏻‍♂️ . I interviewed. She asked me to fill out all of the insurance work but I pointed out to her that I had been there before and probably didn’t need to do all that again. She agreed. I shared that I had emailed her co-worker my authorization. Then silence.After a few moments of silence I asked should I wait for the other receptionist? Then she said oh, no I’ll take care of it 🤦🏻‍♂️ . Never a smile from either one.In contrast the receptionist down stairs and Radiologist were great, really funny, really personable, they get 5 stars

Great experience. Fast and efficient.

Everything was well organized, on time without any hassel or stress.

The staff was efficient, helpful and friendly. It could not have gone smoother. They took me for my MRI before my scheduled appointment time, too. Overall very good experience.