This is my first apartment unit and I must say it has been awesome! My favorite part has been having my own bathroom. I remember my first time here and I fell in love with the bathroom floor design. Another favorite part of the unit is the mantle above the fireplace. I definitely would recommend this property management company. They are professional and the units are beautiful.

Bay property management was a pleasure to work with during my experience of searching for a home. I was having a hard time locate a home, calling several different property management teams every month, but once I got in touch with bay property management the process became simple. Their high level of commitment and dedication to assisting me in finding a home is something I will never forget. Thank you for your passionate assistance and I highly recommend your services to anyone locating a home in the future!

Oh my god, I wish I could go back in time and never signed my lease with this company. We just moved into our brand new unit and it’s been a complete nightmare. We walked into a unit that hasn’t been cleaned or repainted despite Jessica DaSilva promising this unit being cleaned and painted throughly during our initial tour of this place. The entire place was covered in a layer of dust, dirt, bugs, and several items from the previous tenants which were not disposed of properly. To make matters worse, when we moved in (3 days ago) there was a massive leak that ruined our furniture in the top floor of the unit. The holes in walls and doors were fixed with a piss poor spackle job… I’m pretty sure a blind toddler could have done a better job. Our back fence is broken and held together with a STRING which they refuse to fix because another company broke it despite it being a serious safety concern. The closet has no sort of wire shelf or rack, the windows had no blinds, and the blinds they did have were held together by white duct tape. The garbage disposal isn’t working, our roommates sink fell out of the wall and is being held there by a single STICK. Our closet door was broken, the flooring is a mess with nails sticking out, just ready to send you to the hospital. The backyard is disgusting and has broken glass and garbage everywhere, and the bathrooms had poop particles literally EVERYWHERE from the last tenants. The washer and dryer reeks of mildew and we had to hire someone to get the smell out and clean it so we could do laundry. We contacted Christian Connolly several times and he just refuses to answer or respond back to our emails asking him to do his job which is apparently too much to do. He said that since it’s 4th of July weekend all his crew can’t fix the leak in our roof because apparently they deserve a nice long vacation for the hard work they put into these units. We’re in the middle of contacting lawyers to see our options on leaving the lease and making a complaint to the Philadelphia Fair Housing Commission due to the state of this unit before we moved. Complete nightmare. Don’t believe any of the reviews (that their own employees made) that says they’re a reliable and ethical company. They’re not.Hopefully we get some sort of response from SOMEONE about our unit after this review but who knows!Enjoy these photos of the place that we moved into. Hopefully the next tenants who even think about moving here sees this review, sees the photos and stay far, far, FAR away.

We had a great experience with BPM. My property manager, Kristina Mondejar, always gets back to me in a timely manner and she is so nice! We love our little townhouse. the best part is the kitchen :)

Joy Angco is an amazing property manager. She is always available for assistance; even when she is off the clock! Any issues that may arise, she is sure to have them addressed in a timely manner. She has made our experience worth while. Hopefully she continues as our property manager on the future. Thank you Joy for all that you do.

I am a property owner and had Bay Management Group of Philadelphia manage my property for about a year and had a terrible experience. They frequently billed me for unauthorized maintenance resulting in almost 2 months of rent being taken from me, with no kind of notice. Per the contractual agreement, I was to be given some sort of notice if maintenance above a specified amount was required and they did not hold up their end of the deal. Prior to the tenants moving in, I did a walk through with the President of BMG and discussed things that needed to be worked on, which was a paint touch up. During our walk through no other work was discussed, he even agreed the home was in great condition and would only need a cleaning, which is pretty standard. An awful job was done resulting in damage to my newly schlacked and stained hardwood floors. It came as a surprise other work was done without my approval or without notice. I only was made aware when I received my owners statement. In addition, when it came to tax season and the proper forms were to be sent to me, the President of BMG told me I could do them myself and did not forward me over documentation required by law until I mentioned my accountant. The pictures are attached of the work that was done. I would not recommend this company in terms of property management. There is no transparency whatsoever.

I recently purchased a new property and needed help managing it. My friend recommended Bay Management and I can’t say enough about how great their customer service is. They respond to me so quickly and make me their top priority. Any issues I have are able to be addressed within a day or two.

Kristina Mondejar has been in charge of our property and has been great! She communicates quickly and effectively whenever a maintenance issue comes up. Any problems our tenants have run into have been dealt with promptly. Nothing but positive things to say in my experience so far.

Bay management has been very professional since the very beginning of our lease. Any time we needed something fixed, they sent someone out in a timely manner. When we needed to extend our lease for just a few months, they did so without question. They have been helpful but have also given us our privacy.

Ms. Maria is doing amazing work! I couldnt be happier with the care and attention given by her. She answers within minutes, and she has been getting all of our requests solved and our questions answered. She is giving BPMG a good name!

I had to abruptly up and move into Philly for work and needed a place to stay, either short-term while I get lay of the land or for long-term. A colleague referred me toward BPMG. I reached out and told them I need a 1 room place that can accommodate my dog, preferably in a decent location and reasonably priced. The next damn day they were with me touring places. Found a perfect spot and signed a 1 year lease. Cant speak highly enough on how consultative the team is. You can tell they know the area, and had great spots for me based on my interests. Within 1 week of first reaching out to them, I had a lease signed, keys, and was moving in. Doesnt get much more transparent and easy with the housing market as is now. No brainer using these guys.

I have been using Bay Management to handle my rental and it has been an absolute breeze. The staff communicates very quickly and any questions or issue I have is responded to within minutes. I will continue to use them for my current property and any more that I may have in the future!

I gave a 5 star rating to Bay Management because of the professional, informative, friendly assistance of Mr. Chris Cimini. He went above and beyond to make my first interaction with this company a pleasurable experience. He gave 110% to help me through the process. Thank you so much Chris. I appreciate you.

Bay Management Group is indeed amazing and communicative all the way from the beginning of my inquiry up to the complete managing of my property. One thing i look for is responsiveness and attentiveness and they definitely deliver. I highly recommend them for anyone looking to ease the burden and stress of personally managing your investment properties.

Working with Bay was a breath of fresh air! We had been managing our rental property for 8 years and it was a constant source of stress. Once we started using BMG, we were amazed at how much it changed our life. They are extremely efficient, communicative, and professional. Their rates are competitive and their online system was easy to use. I would highly recommend for any property owner looking for quality management.

Justin and his team are simply amazing. You can feel their genuine sincerity the first time you meet them. Communication is good and they guide you every step of the way in how they will manage your rental property. Highly recommended.

Weve been tenants at a property managed by BMG for about 2 years, and its been a nice experience overall! Whenever weve had issues, they have been quick to respond and resolve. Kristina M. (our account manager) is always super helpful, and has even gone to bat for us when there have been issues with the condo association. The contractors and maintenance people they send over have also all been kind and professional.

I switched from another company. Very happy with the experience/ service. Dana and his team are professional and on top of all of the potential issues one could encounter in the rental business. Thanks!

I am a remote owner of the properties in Philly and very satisfied with the service Bay Property Management Group provides. They are very knowledgable about Philly market and provide valuable suggestions in listing and taking care of issues. I also like their clear accounting communication and records which save me a lot of time every year when filing tax returns.

In my quest to locate a suitable property management company, I decided to inquire on the services provided by BMG after reading many positive reviews. From day one, Dana was very professional and answered all of my questions efficiently. I was impressed by the technology aspects of the tenant/landlord process. The operation was laid out in a way which was helpful and did not feel overwhelming. Additionally, the management fees were affordable, given the extensive quality of services provided. I felt comfortable asking questions, knowing someone from the team would respond (day or night). Once the ball started rolling, I was happily involved in every aspect of the procedure to locate a suitable tenant. Just as advertised an appropriate tenant was found in under 30 days, in my case I believe it was within two weeks. I am very particular of those representing my needs and this company has met my exceptions. I have had the pleasure of working with the leasing agent Justin, who is a superb at his job kept me in the loop at all times. Lastly, I love a company where the employees are happy which is demonstrated in the way they conduct business with their clients. I would definitely recommend Bay Property Management Group for any property management services.

Since Bay Property Mgmt Group (Kristina Mondejar, mgr of my building) bought my apartment building last year the attention they have paid to the tenants and repairing things has been pretty incredible. Specifically Carl, a tech, is quiet, respectful, and VERY handy with everything that Ive needed done. Carl is efficient and simply gets the job done completed in a timely manner.Very satisfied tenant,Heidi Ferguson

I have never had such incredibly bad customer service, just absolutely unresponsive.I tried on 3 separate occasions to schedule a showing for 3 of their properties. The first one, I went through the automated scheduler, picked my time & day (with back up days) and never received either a confirmation or rejection. Called and their system states they only do showings through the scheduler, which I cant do anything as the appointment was never responded to. Called again, got a person who breezily said the apartment was already snapped up.Second time, I went through the scheduler, picked my time & dates (and back ups) and they again never respond. I called the day of two of the times I selected and left 3 voicemail messages. Never received a response, never had my request rejected or confirmed.The last time, I had zero hope but the property looked very nice. Went through the automated scheduler, and while I received an automated text about a showing, it was none of the dates/times I selected (I picked 3 as advised). So I had to cancel and go through the scheduler again. And the same thing happened. I canceled the showing and did not reschedule.If this is how they treat prospective tenants, I can only imagine how poorly they treat the folks that have the misfortune to rent from them.

I have lived at Parkway Village for a very long time. The location is perfectfor my lifestyle. From my working days to my now retirement.If I have a problem, which is not often, the response is timely.It is my hope I can continue to live here as long as I am able to take care of myself. Kudos to Robert Schwartz.

BMG has been managing my properties for over 2 years now. I love them and will continue to their services. They are very prompt and professional, especially with tenant turnovers and finding new tenants.. super fast! Shout out to my property manager, Kristina Mondejar! Thank you for always being there for me. Thank you for being so responsive and professional. You guys made it possible for me to become a worry free landlord ;)

I lived in one of Bay Property Management Groups apartments for a year and had a great experience, especially with the property manager Kristina. She was responsive, professional, and friendly. I would definitely rent from them again.

Summary: Move-in was rough, but they made it right in the end.The good:Everyone weve spoken to at BMG has been helpful. They seem to be passionate about giving the renters the best experience possible. Repair staff was very diligent and solved problems in a timely manner. Our property manager responded to our questions and concerns promptly and effectively.The bad:BMG seems to have some systemic issues that make things difficult for tenants every now and then. I want to emphasize that this seems like flaws in a system, and not flaws in individuals.From what I understand, our property manager was ill during move-in and was unable to initiate contact with us as we were told. Instead of having a different property manager temporarily assist us, we were left working with our only point of contact, who was not a property manager. Due to this, we missed out on a lot of key information such as:- trash/recycling days- communal mailbox numberFurthermore, the previous tenants left behind a significant number of belongings. From what I understand, this prevented maintenance staff from addressing many of the issues in the location until after move-in. I suspect this mightve also prevented cleaning staff from adequately cleaning the place. Perhaps disposal/donation/storage of left-behind tenant items might be best?

I can’t say enough good about Bay Property Management, especially my account manager, Joy! She’s been beyond helpful and is super responsive to any questions or concerns I have! I’m so glad I get her to help with anything I need for the property!

Today is 7/11/21. My June rent still in hold for no reason. I keeps email . Text . Call. Not help!Bay llc. Need remind us, when the property needs to lead text .

Overall, BMG is typical management company. What shines though is Kristina, she is amazing. She responds quickly to emails, is always in a good mood, and helps in anyway she can. She even stepped in to help with a vendor not showing up on time and was able to get new carpets installed in my home! Thanks, Kristina!

BMG is second to no one. Simply put - spectacular performance in representing my best interests as a home owner, but also in taking great care of my tenants.RESPONSIVE **** RELIABLE **** DEPENDABLE **** REASONABLY PRICED!!!!!Shout out to Christian Connolly and the whole team for their spectacular service!!FIVE STARS!!!

Great properties, professional, great prices and friendly staff. They really helped us find a great place to call home. Thanks Bay Property Management Group. ☺️👍🏽

Im really happy to have BMG Philadelphia managing my property. Dana came to assess my home and gave his advice in what was needed to get the home ready. Kevin was able to lease the home within a month. Joy is the property manager I work with and she is great! She is responsive in sharing information and feedback from the tenants. She gives updates of any repairs that were done. I really enjoy working with Joy and the rest of the BMG team. I would highly recommend BMG to others.

Bay Management really take care of my property and my questions. Every single time, when I sent my questions to Joy Angco, my property manager, he answered my question really quick and give me all the updates. I strongly recommend Bay management.

They respond right away and are very polite and professional. Would definitely recommend this real estate

So far Ive only been involved with Bay through the leasing process. Been great so far. Responsive, Friendly, and found a great tenant.

They help rent out our brownstone in Philadelphia. I appreciate their transparency and ability to keep me included in matters that are relevant. Extremely dependable!

Kristina Mondejar is a great property manager at BMG any maintenance request I’ve put in was resolved right away no long appointment days to choose from also the turn around time is excellent. Kristina is amazing when we needed new carpet she made sure it was installed, our screen door lock needed to be fixed it was done the next day and most recently the toilet tank had to be fixed put the request in yesterday and they sent maintenance out today to fix the problem. Thanks Kristina!

Move-in process was very easy. Very responsive

I’ll echo what others have said, BMG is pretty great in a world of mediocre-to-terrible management companies. Kristina’s the best! I appreciate how quickly she gets back to requests.

The Bay Property Management Group has been a total lifesaver for our property. They understand the market really well and are super responsive and professional.

Took care of multiple move-in issues promptly. April did a great job communicating updates and took time to hear my concerns. Best property management company I’ve worked with in a while

I highly recommend Bay Property Management Group. They did a great job communicating with me about the status of my projects. Anyone who uses Bay Property Management can expect a great service. Their work was completed quickly and professionally.

Justin and Kristina are very professional. They are very responsive and answers to all my questions and requests promptly. I look forward to doing more business with them in the near future.

Very responsive to all the questions. They do not treat you any less because you dont have 100s of properties. If I get another property in Philly, I dont have to think twice on who will be managing it. Thank you Joy!! Thank you Dana!!

I have been with this property management company for over 2 years and they are easy to work with, have a great landlord portal for all documents.

We’ve been working with Bay Properties for about seven weeks. Beginning with the walk through to pre and post move-in maintenance issues, Justin Nattres and now Joy Anagco our Property Manager have been responsive, dedicated, professional and easy to work with. Their work-order turnaround is outstanding as have their crews handling them

These folks are quick! I needed to get my property rented out because it was a contingent for me before being able to buy my new house. I was practically given two weeks to do so. Justin, Kevin, and Kristian were all very responsive and found a tenant in less than a week. I was out pulling nails and hair because i was worried that i would not be able to rent out my property, thus have the possibly of losing the house i was buying. The whole team made my life a lot easier and had a huge sigh of relief.

I have been with BMG since 2018 and my experiences have been mostly very positive. In this review I want to highlight the exceptional service I recently received from Kristina M. regarding lease renewals. I started communicating with her in April 2021 and wanted BMG to proactively reach out to my tenants, well before lease expiry, to gauge their interest in renewing. Since several units were up for renewal, I wanted to try a few different things to score as many renewals as possible. Kristina understood my point of view and diligently worked with each tenant landing several renewals over a two month period. She communicated with me regularly keeping me in the loop, suggesting strategy changes wherever needed. She worked very hard on the renewals and I truly felt she had my best interests on mind. I am beyond thrilled that I got to work with her.I also want to take this opportunity to personally thank Bob, my property manager, for always being very responsive and accommodative. Kevin is another fantastic guy who delivered for me, time and again, filling my units, at the right price and quick turnaround times. Lastly, a word of thanks and appreciation to Dana for always being insightful.

I like BMG they mange most things well. A big fumble was processing the renewal on my property without reviewing it with me first. In the end I was ok with the terms but not having the chance to review it did not sit well with me. I spoke to the manager and she acknowledged that there was an error on their end of not sending it out before finalizing.

Bay Management has been amazing with helping me find an apartment. They are very attentive and got back to me with multiple options within a day of me reaching out. I have never had an easier experience with searching for an apartment. I will use BMG every time moving forward.

I was referred to Bay Management by a friend who had used their service to find an apartment. After contacting them directly and explaining them my price range and what I was looking for, they found me a ton of different options. Very satisfied experience overall and couldn’t be more happier with my selection!

Very satisfied with the attention paid to my property, My thoughts and questions are answered promptly and professionally I hope we will be together for many years

Excellent property management company. My property manager is very responsive and I appreciate the professionalism of the Bay Management team. Thank you.

Morgan has been so kind and helpful! She made the process of finding a house feel less stressful, and it really made our search easier. She was so helpful too!

Hi! I do not typically leave reviews but have honestly had a terrible experience with BMG and I wish I could contact the owner of the property I rented directly to inform them of my poor experience. It all started day one when showing up to an apartment that was unprepared. It was obvious zero maintenance or cleaning had been done prior to us moving in. When we complained and sent emails with supporting evidence (photos and detailed list of repairs we would like addressed or at the very least not held responsible for when we moved out) we were told we were overreacting and that there was no need for the calls and emails. They had the cleaning crew show up again after we had already cleaned in order to move our stuff in. They had maintenance show up once and maybe fixed 3 things and never came back to resolve the rest of our concerns.Throughout our year with BMG we received very poor response rates and very unprofessional tones of voices when we did receive a response. When it came to renew our lease we opted out and complied with the Move-Out procedure to only be disappointed again. They incorrectly allotted the deposit returns after we clearly provided the appropriate breakdown per person. Then they told us they could not do anything about it and to please pay each other the differences.Lastly, to charge $250 for cleaning and be given the cleaning service we were is concerning. I genuinely recommend looking for a different cleaning service group. Overall it was a very disappointing experience and due to that I will not rent through BMG Philly again nor recommend them to others.

As a tenant, my experiences with Bay Property Management Group have been really good. They have been really responsive to requests for repairs and overall really good to work with.

Bay Property has been really great and supportive in helping me get my property on the market at a tough time, and they have readily available throughout the process to answer all kinds of questions. Kristina Marinello deserves a special mention for being super-helpful, keeping in touch regularly, and even offering to pick up a ton of mail waiting for me at the house!

They have done a great job in keeping me informed of everything which is important to me. They are quick to respond and very courteous. Would recommend they highly

My leasing agent Kevin was absolutely great with all the steps to my new place! Made it easy!

In the beginning it seemed like it would work well. Well, it did not. I had issue with one manager that repeatedly disregarded our agreement and maintenance was done without pre-approval. It wouldnt have been an issue it was an emergency, but it never was and often the costs made so sense. At least once, when I checked directly with the tenant to confirm someone came to deal with an issue, they told me that no one ever came. A new manager was assigned to my property---same issue. Eventually, I could no longer trust them to manage my property well and not rob me with unnecessary and/or inflated maintenance requests. So, I decided not to renew my contract. I still have not received the close-out packet I was told Id have at least a week ago (not sure why they needed a month to pull that together anyway).All that to say, I wouldnt recommend this company to manage your property. And I imagine they will respond to this review with a lame excuse or defense. Dont fall for it.

Had a great experience with this group. Extremely professional and helpful. Definitely recommend.

VERY disappointed with property manager Robert Schwartz. When it was time to receive our security deposit after moving out, we received a notice that we would not be able to receive our full deposit amount due to vague descriptions of unit cleaning and excessive normal wear and tear. Anticipating this might happen, we THOROUGHLY cleaned our unit before we moved out and as far as any wear and tear to the unit, the apartment already had damaged flooring, walls (which we were careful to document in our move-in report), and holes in the ceilings from a water leak. The holes in the ceilings werent even fully repaired while we lived there as management explained that they wanted to leave the holes in the ceiling open to see if the leak would continue but there was no follow up whatsoever. Despite explaining the situation, sharing our disagreement with the charges, and asking for detailed examples or proof that the unit required more significant cleaning and showed excessive wear and tear which we were supposedly responsible for, we could not get a response from Robert Schwartz until we followed up on our own emails several times, texted, and left voicemails. Instead of trying to resolve the situation, Robert Schwartz responded with a cowardly email saying that we are welcome to challenge them in court. Happy to say that we have moved out and no longer have to deal with BMG and give them any more of our money. Never will again. DO NOT RECOMMEND.

I just stated with Bay Management for my rental, and everyone has been great! My Listing Agent, Justin has been awesome getting me started with the process! Thank you Bay Property Management, for making it such a pleasure!

They were able to find our first tenants quickly and new tenants when those tenants broke their lease. Monthly statements and all that goes smoothly. They are quick to respond to communication.My biggest problem is that they have repeatedly done maintenance and other work without first getting authorization from me. There are some things I can and prefer to take care of myself or through companies I know. I have told them this. There is also a question in the agreement about what our dollar threshold is (for repairs before they ask for authorization, excluding emergencies). None of this seems to matter to them because they do the work and then deduct it from the income for the next month. I find things out once I review the statements.

The house needed a lot of work especially landscaping when we moved in but whatever request I put in for maintenance is answered within the hour. Kristina is always fast to respond and take care of whatever I need. I have rented from other management companies and their communication and responsiveness was nowhere near Bay managements. The maintenance workers are really nice and always check with me to make sure everything is okay before they leave and I’m very happy to have rented from bay.

Very responsive management team, prompt turn around time on maintenance requests.

Thanks BMGThis is my first experience with BMG but they are very very professional and responsive.

Bay Management Group has been wonderful experience for me. They are always a quick phone call away and are always very respectful and responsive. They have made my life a lot easier working with them. I highly recommend using Bay Management Group in the future if you already haven’t!

My washer/dryer wasn’t working and when I contacted my BMG contact, they sent someone over to take a look that day. In the past, I would have waited days tor just a return phone call. Amazing service. Thank you Bay Management!

I highly recommend bay management. They’ve been managing our property for over a year now. There’s nothing bad I could say about them. Very professional and responsive. When they first took over management of our property, it came with very bad tenants. Bay management was very punctual with handling the eviction. We didn’t have to do anything, Bay management took care of the whole process. Bay management has good judgement of character. Since the eviction, Bay management has found us new reliable and respectable tenants. I’m very pleased with the service they have provided.

Im not sure I could ever recommend renting under BMG Philly. They are impossible to contact (even during the week), have raised our rent every year, and ding us for huge fines for any issue with payment (even though the seem to take the money out 10 days after the rent is due).Example: They tried to pull money out during Covid and things were tight and I was trying to move money from one of our other accounts. I had the $ to them within hours but they still wanted to fine us $50 even when I got ahold of a human to talk to. Zero empathy.

I recently started using Bay Management Group to handle my rental property. I could not be more happy with my experience. The people at BMG are extremely helpful and organized. They love to take a hands on approach and are constantly keeping me in the loop. I will continue to use BMG for all of my future properties!!

My experience with BMG has been exemplar during my time doing business with them. Their standards have exceeded any other property management group I have come across and would highly recommend to anyone in search within the industry. The representatives treated me like I was family and I couldn’t be any more appreciative. Theres no other company I would work with and would refer anyone to them.

I would definitely recommend BMG to anyone in the Philadelphia area. They are easy to contact and resolve problems very quickly. Thank you BMG

Been with Bay Management for 2 years now for my duplex and excellent service so far. Thank you

Bay Mangement is horrible they ignore you tell you they didn’t received text messages emails or voicemails don’t fix everything in my apartment been broken since I moved in no one ever fixed it I had mice problems nobody never fixed it I do not recommend no one to rent from them.

I am really happy with the service BMG provides. The property managers are very professional and responsive. The rate is reasonable and contract is flexible. They are especially a great help if you need to manage your property from out-of-state.

I have worked with a few property management companies over the last couple years and these guys are the best! Honestly they are the first great experience I’ve ever had with any property management company. They are great with screening the tenants and communicate extremely well with the owner and the tenants. I would very confidently recommend. Thanks!

Bay Management Property Group has been so helpful with managing my property. I just started using their service and I’m telling you they are the best I have ever experienced. Most rental companies I have used in the past had me feeling like I was not a priority whatsoever. The people at Bay Management feel like they actually care about my property.

Bay Management is a reliable and professional group. I rented out a property through them and was very pleased with their helpfulness. They communicated well and were easy to work with. Highly recommend!

Worst Property Mangement in Philly.

DO NOT DO BUSINESS WITH CHRISTIAN OR KRISTINA. They are both unresponsive. One of their tenants is moving and they made the tenant advertise for a new person to move in..I was told by tenant what I needed and sent in the direction of Christian Connolly. Christian was nice the first day, until he needed more info from me. Then he started to act annoyed and unprofessional and wouldnt return my phone calls. Every time I emailed him he was acting as if I was bothering him by simply asking him to do his job. I was told to pay for a co signer which I did. Then I was told I couldnt provide enough income on MY end - Christian and Kristina passed me back and forth all week, wouldnt tell me the information I needed because they took 10+ hours to respond to emails. They should have had me provide what I needed before they made me put out MORE money for co signers. They handled this so sloppy, and they were so lazy about it. I called them several times and they didnt have the decency to return my phone calls. Then, after 5 days of wasted time, Christian had completely stopped responding to me at this point and passed me off to Kristina, they sent me an email saying I didnt provide enough income and they chose someone else to live there. The funny part was, I did provide enough income, I supplied them with everything I needed, wasted my money, and they denied me. They were too lazy to communicate and call me back and they denied me after thinking I already had it. They lied and said they chose another applicant, the tenant told me himself that was false. Dont work with EITHER of these people. Theyre lazy, they rush you but they take hours and days to get back, they WILL NOT return your phone calls, and they could care less about you. Unprofessional. Working from home and still lazy. I honestly wouldnt even use that company, they will steal your money then tell you they picked about her applicant even though the home is still vacant. Also, what kind of management group makes the tenant post and advertise on Zillow and Trulia. LAZY.

They took over our building mid-lease and were incredibly unaccommodating with our pandemic issues. 0 empathy, 0 professionalism. Do not expect anything beyond writing a check to them every month. Edit: the last months rent was the last in a long line of issues.

My landlord had to sell her house because bmg got her into a legal bind with me and my neighbors. The poor women sold her home because she was scared of the outcome and overwhelmed with the problems that come with bmg. Go ahead call me a list the new landlord just left. And I spoke with ms. S...I will be posting my pictures soon just wait to see what I moved into.

Dealing with Bay Management was a breeze for the majority of my time leasing in the city. I was in a place for two years that they assisted me in finding. I was moving in from out of town after landing a job and they were able to find me a place that made sense for my situation in a timely manner. My maintenance requests were also dealt with adequately. I know they have been very accommodating to people through Covid-19 struggles as well. I will be using them again to find a new place when the next chapter presents itself.

Completely unhelpful, predatory, and useless as a management company.

Bay Management Group was really a pleasure to work with. They made our transition into our new home so easy. I would recommend BMG to anyone looking to rent.

This a great company. They handle everything for you and there and you dont have to deal with any headaches. I highly recommend them.

So completely unprofessional. Allows unauthorized access to tenants homes & takes 0 responsibility for any inconveniences caused on multiple occasions. I got notified 3 days prior to my appointment (not a week) & was told that no one would enter the property without permission again (after having the same issue previously) & this was not the case. They also let me go an entire month without hot water.

BMG was extremely helpful during these difficult times. My first week in, the sink was having problems draining. BMG fixed the issues immediately. Their services were quick and responsive. I would recommend to anyone. Great company!

BPM was a pleasure to work with. Their service is second to none. I would highly recommend BPM to anyone looking for a rental or other home related services.

Can’t say one thing bad about my experience using Bay Management Property Group. The staff was extremely helpful in finding me a new apartment after just recently moving to the Philadelphia area. I contacted them through their website and within hours they were ready to send me a list of options within my budget. Five star service!!

Absolutely love these guys! Dana Anderson! Kevin Shishko! Christian Connolly! and the entire team keeps me running with absolutely No problems. All bases covered- Thanks so much!!

I like it because they was very attend and also And when it was time to meet up at the house they was on time and I like that. time is very important

Do not rent from this company. DO NOT. This comes from someone who has lived in one of their properties for more than 2 years... Staff is completely unprofessional, never replies to phone calls on urgent matters such as apartment leaks, and not having hot water (I went more than a week without hot water and MONTHS with plumbing issue leaks). Real estate agents- not the landlord (dont even know who he or she is) yes, agents, who are looking to lease your home to other possible new tenants for the following year just weeks into your OWN lease- will just barge into your place without a 24 hour notice then get angry when you politely ask them to leave... Parents- if your child is a college student in the area, be very involved with what is going on with the management and keep the Fair Housing Commission and tenant rights union phone number in your back pocket. These people will try their best to take advantage of college student who they think dont know any better, and will try to take any extra cent they can charge you over mistakes THEY made in the office. Once caught in a lie, they wont apologize for all the harassing and mistakes they made. Theyll just readjust that attention elsewhere. Horrible. 0/5 stars. :)

I have been so pleased with my experience with Bay Property Management. As a remote property owner I need to work with a company I can trust to take care of my property and Bay has done the job amazingly well. I would highly recommend them to everyone.

My experience with Bay Management Group was great, I am a very meticulous person. I asked a lot questions almost every day for straight 3 weeks. Dana, Kristina and Kevin always being patient answered all my questions and concerned. I have been with BMG for 2 months now and very please with their service. Thank you BMG staff!!!

After dealing with a different property management company in Delaware County PA it has been a relief to work with Bay Management Group. They have exceeded my expectations and have debunked the myth that being a landlord can be stressful. With the right team being a landlord is simple. And Bay Management Group has made being a landlord stress free

I just recently hired BMG 2 months ago and have not needed and property management services just yet. But the BMG team has been very professional during the contract agreement process.

Only been with them a month. So far so good