If youre looking for top notch paint protection for your car, Brad at Authentic Details is the man to see. He was very responsive to email inquiries and his pricing was fair. Brad and his team will spend time with you to review your options and determine what will work best for your car and you get updates via text message as the installation progresses. But best of all is the quality of the work. The installation of the film was first rate and looks amazing. I highly recommend Authentic Details!
I had a full complete interior protection on my BMW X7M50i. I was very impressed from their service with their utmost professionalism and sincerity. To be more specific; the efficient and thorough feedback throughout the entire process, the transparency in the invoicing, and a thorough inspection of the car with detailed pictures before they performed any treatment.
I needed paint correction and protection for my R8 so I scoured the web looking for the best place. I came across Authentic Details and initially, thought the positive reviews were too good to be true so I went over to meet the team and have them look over the car. I was wrong - they are every bit as good as the reviews indicate.The shop is spotless, the lobby is as clean as the cars being serviced and the people are friendly and knowledgeable. We agreed to the services needed and I left my car with them (after confirming that all cars are kept indoors).Fast forward to today when I picked up my car. Please bear in mind, Im amongst the pickiest ever when it comes to my car and I know every inch of her. Well, the R8 turned out PERFECTLY. She shines like new and you cant even see the lines from the PPF. Authentic Details did everything I asked for and nothing I didnt and completely exceeded my expectations.If youre picky, love your ride and want the best, theres only one place in Central Texas for you and this is it.
It’s a rarity these days to come across a business that is so professional and customer focused that you can tell they are truly passionate about what they do and who they are doing it for. The team at Authentic Details is that business unicorn. From first contact to picking up my vehicle, the experience was fantastic. The owners, Brad and Abby, take personal ownership of your vehicle and your needs all the way through the process. Not once did I feel like I was being upsold. I had paint protective film and window tint installed and I could not be more pleased with the end result. I highly recommend you trust the team at Authentic Details with anything you might need, they truly deliver perfection and you will not be disappointed.
Authentic Details is truly a one of a kind shop. These guys are so enthusiastic and respectful. Not to mention they pay extreme attention to detail - just look at their portfolio and see for yourself. That alone is almost priceless when you are considering handing over the keys to your pride and joy. We brought our new Mach 1 here for PPF, paint correction, window tint, and ceramic coating. From the beginning, they worked with us to find the perfect suite of protection for our needs and their prices are right on par with anyone else. What other facility is as immaculately clean and modern as this one AND is owned by trustworthy/accommodating individuals? You really can’t go wrong with a decision to do business here. I wouldn’t trust my vehicles with anyone else from now on. These guys set the bar.
I am a car enthusiast who holds onto his cars and as such my primary focus is to ensure they are only touched by the best, and that they are protected. The gentleman who used to detail and Clearbra my other cars left for Arizona a year ago and I was back at square one trying to figure out who I could trust to do a full custom Clearbra on the dream car I had just acquired.The car circles in Austin are rather small, so I started there asking friends. A couple of different shops came up, but Authentic Detail was mentioned by almost all of them. So I decided to stop in. When I came in I met Brad and Jeff and immediately knew from speaking with them and the condition of the shop that this was the place for my Scud. Jeff is a maniacal perfectionist, but also a realist. He walked me through the process, 8 mil vs 10 mil, and how challenging it would be to do my custom clear bra in 10 mil with one piece extending from the front of the a pillar, over the roof, down the rear quarter, over to the bumper and wheel. I pulsed the Ferrari forums and while several cars had full Clearbra’s, none had it without seams on the body like Jeff wanted to attempt. It’s almost like Jeff enjoys making it difficult on himself just to see what he can do. That is the kind of person you want working on your car!Over the process I got to know the owner as well. It’s clear to me that integrity is everything with him and his business and that he treats every single car that comes in the door as if it was his own. He’s just as passionate about the cars as we are.Throughout the progress I received status updates and pictures. How cool! I will be saving them and putting them in the folder with the rest of the information on my car.Yesterday I picked up my car after they finished wrapping the entire thing and I could not be more pleased. My other cars will be coming here in the future.
I don’t normally post about my activities, yet feel compelled to let everyone know how great the team was at Authentic. Brad McRae runs an excellent crew that all do top notch work. I was impressed with Brad before I even made it to Authentic. My brand new Tesla Model Y had some paint defects at delivery from Tesla and it was taken to a local paint and body shop for repainting. I planned to get paint protection film (PPF) applied by Authentic after my purchase. I contacted Brad to let him know of the Tesla delivery issues and he offered to talk with Tesla and even go down to the body shop to assess the situation and inspect the paint re-work. He helped identify additional issues, made sure I understood what was happening and moved his schedule around to accommodate me.When my car made it to his shop, I felt like I understood all of my options. I selected the self healing PPF and let them go to work. It was ready on schedule and looked great. I interacted with a number of team members throughout the process and peppered them with questions. All of them handled my questions and helped me - whether it was figuring out what cleaning products to use, what to do with rock chips, and everything else I could think of. I truly felt like Brad and the authentic team were there to support me. I HIGHLY recommend.
I got the ceramic coating done on my car and I am pleased with the service I received! If I had to get another service done in the future I would go back to them.
I recently took my 2014 Lexus ISF which Ive had for 6 years to Authentic Details to get it restored and protected. It was long overdue as the years of normal wear has its toll. It suffered from many issues from swirls, hazing or oxidation in some areas, and the original clear half-bra on the front was discolored and in bad condition. I also needed a few other areas addressed such as wheels and a small door ding. Plus its a black car so even more challenging.This car is very special to me, so I wanted a shop with professionals who take pride in what they do, who will take care of me through the whole process. This is exactly what happened. From the initial meeting to inspect my car, review my expectations and options, and getting scheduled I knew I was at the right place. They laid out the options and pros and cons of each so I can make the decision that is right for me. During the process, I was provided with timely updates and sometimes photos/videos as appropriate for some sneak peeks. They handled the areas such as wheel or dent repair with other vendors and timed everything so the schedule stayed on track.Jeff did a miraculous job of removing the old film and wrapping the front of this car. The curves on this front-end is deceivingly challenging and he made it seamless! He is called the PPF Jedi for a reason! The transformation on my car is nothing short of amazing. It looks like new again, or actually better than new with the ceramic coating treatment which gives that black the perfect mirror shine its supposed to have! The challenging areas which initially worried me was restored to its original glory. I cant say enough about the professional crew at Authentic Details. They took care of me from beginning to end. I dont know of many places that go to that level of customer service. These guys know and understand your car is your baby, and they treat it like they would if it was their own. That reassurance is well worth it. I highly recommend Authentic Details for all of your car care needs, you will be happy for it!
Great place and great staff. Lacey was excellent and very helpful with any questions or concerns I had with my Porsche. Highly recommended!
Brad and his team are so incredibly talented. They have a OCD eye for detail and quality and will do right by the client. I have had 4 vehicles wrapped and Brad was able to achieve a level of quality that none other even approached. This was after correcting the paint on a car that has 45 miles. Now I can drive worry free and enjoy the new car look and feel for years.
I cannot rave enough about the experience I had with Authentic Details. Brad and the team found a way to schedule me in earlier than expected, and Jeff was very knowledgeable and detailed in explaining the various products available. My BMW looks astonishing and I’m still amazed at how different it looks from when I purchased it. The experience from start to finish was incredible, and I will definitely come back in the future! Thanks guys!
Gave the best quote out of all the places around. There were highly professional and their services were top notch. Even ended up getting a scratch repaired for free. Will be coming back in future.
Excellent communication. The whole interaction was totally professional. The job was well done and and in the time promised.Thanks for taking good care of my car.
Amazing! Just Amazing Car Peeps!Excellent Customer Service! I recently had PPF Full Front Package and Ceramic Coating, along with Window Tinting on my beloved 2018 Macan S. We experienced a couple of hiccups, no fault of Authentic -- the support, experience and knowledge they provided me went above and beyond. As a newbie Porsche owner, having that support to resolve the hiccup with Houston Porsche dealer -- priceless!Speaking of pricing --- very reasonable. Truly trusted and enjoyed working with Brad and the team ~ we will only trust our cars with Authentic.Check out the before and after photos....
A bit overdue, but I recently had my car in for a large amount of paint protection film work at Authentic Details. My car was bought new with marred paint and imperfections all over despite having 30 miles on the car. I worked with Authentic Details and had the car shipped directly to their shop to get the imperfections resolved and paint protection film installed.The level of detailing services I purchased is likely outside what a normal individual would purchase, but the attention to detail that Brad and his team portray is next level. Everything was completed meticulously and with care, which is all anyone would want with a brand new vehicle. I cant say this about many places, but I 100% trust Authentic Details with my vehicle and will be go-to detailer for life.For those shopping around for paint protection film, I encourage you to do as much homework as you can. Its a large investment, but an absolutely amazing product when its installed correctly. Jeff at Authentic Details does miracle work and will give you the most seamless install around. For those that have experienced bad installs without tucked seams, cuts around badges, dust/dirt stuck under the film, etc, I encourage you to give Jeff a visit to see what a professional install looks like. Like most detailing services, a lower cost doesnt equate to the same level of service. You pay for the experience, not for the product.Youve tried the rest, go for the best.
After purchasing my 2018 Honda Civic Type R, I was wanting some protection from rock chips on my hood which were a problem on my last car. I read about paint protection film but never saw what it looked like in person. I went online and started reading reviews and found Authentic Details. After reading all of the great reviews, I contacted Brad who listened to what I wanted and gave me a list of options that would work for me. After dropping off my car, Brad gave me daily progress on what was going on with my car and gave me prompt answers to all of my questions. Communication was outstanding. According to Brad my car was one of his most challenging. The way that it looks, you would not have been able to tell. The car looks fantastic. The Clear bra is almost invisible and the ceramic coating gives the car a mirror like shine.After picking up my car, Brad gave a list of things that I needed to keep my car looking new. A week later I went by Brads shop and he took the time out to show me how to use everything. I dont normally write reviews, but I cannot recommend Authentic Details highly enough!
Im totally impressed and thrilled with the work and expertise that Authentics gave my new C8 2020 Corvette. They did a fabulous job on the Protection Film and the Ceramic coatings. This is the second car that they have worked on for me and my wife.I will go back to them again whenever we get another new car.The staff including Jeff took care of my car like it was theirs. I deeply appreciate their work.
I contacted Authentic Details to get pricing on PPF and window tint for my new MB E450 wagon. I reached Brad, the owner who was super friendly and helpful. I let him know what I was looking for and Brad made some recommendations, some of which I went with and some I did not.Brad was super flexible and once we arrived at the services I wanted we discussed pricing. Their prices are not the cheapest nor the most expensive but as Id come to find out, worth every penny. I asked Brad about a specific date to get the work done and I was easily scheduled.I dropped the car off on the agreed upon day and Brad confirmed my requested services and I left. It took two days to get the work done and when I went to pick up my car it looked awesome. The tint went well with my white car. I also checked out the PPF work and it was excellent, not a wrong mark anywhere.I was very curious to see if they had cleaned up the interior of the car after the window tinting, past experience with another company in MA, they left my windows and doors filthy. My car interior looked spotless and everything was returned to me just like it was when I dropped my car off.I highly recommend Authentic Detail, and Brad as they truly take pride in their work, the quality is excellent and they do provide honest guidance to their customers. No doubt Ill be back when my wife get her new car in the fall of this year.
Very professional and honestly one of the best detailers I have ever met. My vehicle came from Hawaii and was covered in hard water spots. Authentic Details was able to remove all the spots and did a amazing job on the rest of the vehicle as well as you can see by the pictures! I was very impressed with how quickly they were done as well! I would definitely recommend them and use them again in the future. They also tinted my front windows as well.
PPE on the front and ceramic coating was easy to negotiate. The work was finished in a timely manner, and the result is gorgeous. It looks so good that I’m almost afraid to take the car out on the road.
If you are ever looking to beautify and protect your vehicle, please consider taking your car to Authentic Details. These guys are amazing and will treat you and your vehicle with excellent care.I don’t typically write reviews for businesses, but Brad and his team went above and beyond in service and expectations, even with my vehicle that isn’t a supercar.I personally purchased the ceramic coating and tint services. My Jeep looks recently waxed at all times and is cool during hot summer days.Even though the services were performed a few months ago, Brad is always willing to answer questions and take care of my needs. Im very picky about getting high quality service. These guys dont disappoint.
Every so often a consumer will experience service that is so far and above the normal one feels compelled to speak up and tell anyone that is in the market for a similar service of their great experience. Authentic Details in Pflugerville, TX just outside of Austin takes customer satisfaction and attention to details to a whole new level. Brad McRae and his team go the extra mile to ensure customer satisfaction. The facility is spotless and every employee takes pride in their workmanship and the service provided to me has been unmatched in my 61 years of experience. This facility is approximately 3-3.5 hour drive from Houston and I will always go back there for my vehicle detail and paint protection services. Brad has created a disruptive service to the auto detailing business and I am so fortunate to have discovered this business. Understanding the “Why” behind Authentic Details explains their commitment to customer satisfaction and the drive for perfection that Brad instills in his team. I recommend any potential customer to visit the Authentic Details youtube channel to become educated on what sets this company apart from the others. Best experience I have ever had bar none!
Brad and his team of experts did a fantastic job on my Ferrari 458. They made me feel like I was their only customer and their attention to detail was wonderful. It’s was such a great experience to receive customer service that is more than you ever expected. It takes extra time to make a customer feel special in these hurried times we all live and work in and I appreciate all the time they took on my job. Whatever I needed, they did it, and it looked great. And they did several little items that I didn’t notice that I needed because they take the pride in their work and wanted to make sure my car left looking as good as it could possibly look. Thank you to all at Authentic Details!
These guys (and gals) rock! They recently took care of my Jeep by adding ceramic paint coating, PPF, and tinting the windows. The quality and workmanship of all products was top notch and the Jeep’s paint looks absolutely fantastic. Water literally just rolls off the paint. No regrets with the investment in my vehicle’s protection, and would definitely recommend their services. Thanks Brad!
After purchasing my ’19 GMC Sierra AT4, I was interested in applying some type of paint protection to it to prevent rocks and other road debris from damaging the front-end of my truck. While searching online, I discovered the website for Authentic Details. Since I was not sure what product would be best to protect my truck, I sent an inquiry through their website. Within a matter of minutes, the owner of Authentic Details, Brad McRae, contacted me to answer my questions and discuss the paint protection options for my truck. During our discussion, it became clear to me that Brad is very knowledgeable in the various products available and he takes pride in his work/business. A week later, I dropped off my truck to have the front covered with Xpel Ultimate Plus paint protection. Brad and his team at Authentic Details did an excellent job with the install. My truck looks great, and the quality of their work and their attention to detail was quite impressive. I am extremely satisfied with the outcome. The whole process, from initial inquiry to picking up my truck, could not have gone any easier. I’m very particular about my vehicles and don’t let just anybody work on them. However, I have absolutely no hesitation about taking my truck back to Authentic Details for future paint protection or detailing needs. Thank you Brad, and your team, for taking care of my truck!
Brad goes above and beyond. I decided to bring my Model 3 to him after reading the reviews here. We emailed about what I wanted done and my car delivery date, and he worked with my budget. Once I picked up my Model 3, I drove it directly to him from Tesla.My package was to wrap the whole front, side rockers, and back bumper with Suntek Ultra PPF, then coat the whole car in Feynlab Ceramic Plus coating. He also coated my windows and rims too with the leftover ceramic.Install took about 4 days. Brad texted me pics every day with the progress. Upon pickup, he showed me how to care for it, and handed me a bottle of Feynlab cleaner and a really soft chamois to keep in my car for those unfortunate bird poop days!I was super impressed and the color after he paint corrected it really made it pop!I was so happy that I brought him my old 2012 Ford Focus for him to make-ready detail it for sale. The result was jaw dropping. Ive never seen my old car that clean before. He even detailed under the hood. My buyer was blown away when he saw it - It looks like a brand new car.Brad is super easy to work with and you can tell he loves what he does. You wont be disappointed.
I wish all places ran their company as well as this one. Great communication, great attention to detail and very friendly. Brought my Audi RSQ8 in and got windows and lights tinted and a full XPEL conversion. I could not be happier with quality of they do. Thank you guys!
The did an amazing job correcting the paint and adding PPF to my car. It looks showroom grade now! I couldnt be happier with the work.
I Hooked up with Authentic Details through some local Car Guy’s in Austin. I’m really glad I did because they corrected my red 458 and it looks like new the owner is a real professional guy and he does outstanding work. Brad is super easy to talk to I think before you have your car detailed you should run by and chat with him.
I had Brad and his crew work on my vehicle for a ceramic coating. As a pretty nit picky car enthusiast myself, I had a bunch of questions about options available for my car and about what goes into these options. We communicated over email and text and Brad was always responsive with clear detail about what was available, products used, how the treatments go, and what to expect. After having an idea on what I wanted on the budget I chose, I went ahead and dropped of the car at his brand new facility which was impressively squeaky clean. I was a bit worried about timing as the only day I had available to drop of the car was on a holiday, however Brad was more than willing to open his doors for me to drop off the car. We discussed some options after checking out the car and agreed that the best approach was to do paint correction and then apply a 3 year ceramic coat. Brad kept up communication through the process, updating me if anything needed some extra touches etc. and providing pictures on the progress. My jaw dropped after I saw the car for the first time after the treatment. My car is 8 years old, however with Brads touches, the car literally looked like it came off the factory floor. Scratches, wash marring, and other imperfections were gone. The shine was amazing and the paint looked dripping wet. After seeing it, Brad was more than happy to detail more information about how to take care of the car and what not. It is quite obvious that Brad has a passion for this work and truly cares about the satisfaction of his customers. I can confidently say that I recommend Brads services to anyone looking for a car detail, tint, or anything else to make your car looking fresh.
These guys are some of the very best at what they do, which is make cars look incredible and well protected from the elements to keep them looking great. I cant recommend them enough as they place such attention on detail, and a solid customer experience, going above and beyond. A true pleasure to work with.
I contacted Brad as I had started to install Xpel on my 2020 4Runner myself and realized I was in over my head! From my first conversation with Brad I was relived as he was open to figuring out how to help me out on a very tight timeline. His team got the job done, and fixed the 1 part I attempted to do myself in record time. Well ahead of my deadline. I cannot thank him and his team enough. The results are prefect. Brad and Team THANK YOU! Tom P.
Authentic Details did the install of XPEL 10 MIL PPF & XPEL Ceramic Coating on my Porsche Taycan and did an amazing job. They provided great customer service, answered all my questions as I was trying to decide what would work best for me - and made sure that everything about the install was as close to perfect as possible. Even with the thicker 10 mil XPEL PPF they did an exceptional job wrapping corners and tucking the film around edges. I also appreciated and strongly agreed with their perspective on dis-assembly. There are parts of the car they know come off and go back on easily and they remove those to wrap edges - but they recommend not removing parts that prove challenging (e.g. door handles in a Taycan) - and instead put a lot of focus on the PPF install around those parts so in many cases it looks as good as if the part had been removed (e.g. even though they did not remove the door handles on my Taycan I cant tell - all edges tucked in so you could not see). Overall they did an amazing job on the install and I could not be happier - I would strongly recommend them for anyone looking for a PPF install - five stars across the board!
Extremely thorough, professional, and take great care, and treat your car like youre an absolute vip, even if you come dressed like a bum (as i did).Pricing would be my only complaint, but, Im happier to pay for assured quality than to get the best deal on potentially sketchy labor. (Also, the ceramic coating process is more labor intensive than i had anticipated, happy i didnt elect to do this alone by hand).Trust the reviews, I thought they might be paid for or fake at first, as theyre generally just too glowing, they arent. They really are obsessive perfectionists running a very solid operation.If youve got the cash to splash, this is the place.
Some top notch people at Authentic Details. They’re clearly experts with their trade. Brad and his team gather an understanding of your expected outcome and present several options without trying to up sell their most expensive services. Very personable and professional team! They operate out of an extremely clean shop giving you comfort your vehicle is in great hands. 10/10!
Great service! Brought in our 2017 Porsche Macan GTS for paint protection film, paint polishing, ceramic coating for painted areas, wheels, & calipers, and window tint. When we picked up the car, it looked like it was brand new off the showroom floor...BEAUTIFUL!Authentic Details are great to work with, extremely professional and very responsive! They take great pride in their work and it shows! We are bringing our next new car to Authentic Details soon! Highly recommend them!!
Im glad we decided to go with Authentic Details in Pflugerville. Their Family atmosphere, from the Owners to the Employees, shows in how they treat their Customers and their ability to do quality work. They step up to the challenge where others wont and are able to learn from their mistakes in order to continue building on providing a 1st Class Experience. I completely recommend their services and I look forward to keeping our future business with them.
They did an amazing job on my car. Everything was done meticulously and in the time frame specified. I had paint protection, ceramic coating and window tint. I couldn’t be happier I highly recommend going here and I will only be going here in the future.
I want to give a huge shoutout to Authentic Details in Pville.I decided to have Authentic Details put ceramic wrap, paint protection film, and tinted windows on my Tesla. They are the best in town and its absolutely worth it. Before they do anything they fully inspect the outside of your car. During that they found some small paint inconsistencies on my front bumper. AD recommended that I get it fixed before they put everything on it.It was a great catch. Tesla would have to fix it.Since I didnt have a car I would have to Lyft up to Pville and drive it to Tesla, wait for 2 hours for the replacement, drive it back to AD, and then Lyft home. Only to Lyft back the next day to pick it up.AD offered to drive it to Tesla and then pick it up when it was ready. That saved me SO much time and hassle! They did it and Tesla did an amazing job of replacing the front bumper.Authentic Details didnt have to drive my car to Tesla. Tesla service center didnt have to move up the date. They both didnt hesitate to offer the extra service to make my experience better.Thank you so much to you both for everything! AD did an amazing job and I highly recommend you taking your vehicles to AD if you are looking for high quality work.
After extensive research and speaking with the owners of several other detailing shops around Austin, I chose Brad McRae and Authentic Details to do a full body PPF and ceramic coat on my Tesla Model Y Performance. I could not be more pleased with the results. To say I am a person who pays attention and cares about the details is an understatement. Brad shares that passion for doing things right and pays attention to the details on custom jobs.
These guys are awesome! Brad was very professional and communicated every step of the process and when you spend the money that polishing and ceramic coating cost that’s important to me! I know they’re maybe not accustom to doing all that to a big crew can dually but they treated it just like the Lamborghini that was beside it in that shop. The truck turned out awesome and I’m pleased in every way with these guys. Highly recommend!
I have literally fallen in love with my car all over again. Car washes used to take me a couple of hours to do by hand, regardless of my methods: Thorough hand washes, power washing, etc. Also, no matter how much I wiped it down, I always felt stuck dirt/residue on my paint that I could not fully remove—not to mention horrible micro swirl marks that were a real eyesore in the sun.Since AD ceramic coated my car with their amazing Feynlab ceramic coating, I have not felt my car’s paint more smooth! I can’t stop looking at and touching it. Feels like silk! The decrease in bugs, dirt, road residue sticking to my car has been astonishing. The best part is—no more micro scratches! My paint has never looked better...I am beyond words, so incredibly happy with the professional work that has been done to help preserve my 86’s beautiful appearance. Thank you so much to the team at Authentic Details! I highly recommend. Well worth the investment!!
Bought a new Tesla Model 3 and had heard about PPF online. Brad was able to break down the various options and what the pros/cons were and I never felt like I was being sold to. He ended up adding the PPF and tint along with a ceramic coat and the car looks amazing. Can’t recommend highly enough. Also wrapped my center console as it comes in a glossy finish that leaves a ton of fingerprints.
The team at Authentic Details went above & beyond. My car had PPF installed by the dealer that looked terrible! A.D. not only fixed the botched job, but paint corrected & sealed the new PPF with no visible lines. I did the “track pack” and added the doors for extra piece of mind. Not only were they the most professional of the 3 shops I interviewed, their price was so much better than the others I actually drove in from Dallas to have it done right by Authentic Details. 5 stars from me, a very satisfied & picky customer
These guys are the best! I wouldn’t take my car to any other place when it comes to ceramic coating and trim details! My car looked like brand new when Jeff was done with it.Highly recommend and they don’t try and up sell you stuff you don’t need.Good honest shop I will be going back when it is time to re apply my ceramic coating
We worked with Authentic Details for ceramic tint on my car - It came out perfect. I loved this team so much shortly after meeting them that I had appointments for ceramic coating and paint protection film placed on my husbands motorcycle. That turned out so well that I made an appointment for paint correction and ceramic coating on his Camaro. It is shinier than the day we bought it. I would absolutely refer to Brad/Abby and their team of knowledgeable employees.
Our Lotus had driven through some white paint overspray that got on the paint, windows, wheels, black trim ... everything. Authentic Details has a super clean and professional facility, highly organized booking and billing, and most importantly did a spot on (or in this case spots off!) perfect job. Abby, Brad, Josh, and the whole team were fantastic, and I wouldnt hesitate to bring any vehicle to them for future service. Cheers to the Authentic Details team!
Im not a car person but when I went looking for a greener car, I fell in love with my Tesla Model 3. And when you love something, you treat it right. That meant I went looking to protect my paint for the first time ever. I talked to several other shops in town and they shotgunned multiple options and prices at me. But when I talked to Brad at Authentic Details, he listened to how I think about and use my car and made a straight forward recommendation for what I needed and why at a fair price point. I also love that this is a local, family run business. The shop followed it up with a quality installation of PPF for my front bumper, ceramic coating, and tint that wasnt too dark for me. I highly recommend this shop and their service!
Authentic Details is the best! I took my truck into get a clear coat paint protection and ceramic tint. I was a little intimidated because of the quality of cars they had in the shop...Lamborghinis, Ferraris and new Corvettes. However, they treated me like my car was just as high quality as the other cars. Their work is impeccable and they get it right the first time.Jeff and Brad will treat you right...go see them.
Authentic Details had the challenging job of removing existing Xpel PPF from the front of my 911 and replace with new. The old PPF took a beating from hundreds of rock chips on the multiple hill country rides over the past couple of years so needed to be replaced badly. Needless to say Authentic Details did an amazing job and my car looks brand new again! No evidence of the previous PPF and the new PPF is wrapped perfectly around the edges and cant be seen. They even took off my headlights and front Porsche emblem to help perfect the install. I was very happy upon taking delivery of my vehicle. Authentic Details was professional to deal with and the quality of their workmanship cant be beat. Do no hesitate to take your beloved ride here - you will be taken care of!
Brad at Authentic Details is awesome all around. He hires the best team, he has the best facilities and on top of it all, he cares about his customers. I brought my brand new Performance Model 3 Tesla to Brad for PPF after shopping around for about a month. What I noticed right away about Authentic Details vs the others is that Brad was responding to my emails with context to my questions that showed he really cared that I achieved what I wanted for my brand new dream car. His empathy is something you simply cant buy at other detailers regardless of price.For example, when I went over to discuss a few different badge color / PPF options with Brad, he had already done research on the topic and showed me a few alternatives!Also, picked up the car today, he insisted that they setup a follow-up 2 week appointment to have me come in and provide any feedback or things I wanted fixed, so they could make any fixes & ensure I was 100% happy -- wowWhere other shops dissuade customers from returning with feedback, Brad @ Authentic details actually encourages it.Brad must have spent hours responding to my questions on email, and even more time planning out different approaches to the PPF I wanted to get --- in the end I am a very happy customer.If you want your car done right, bring it to Brad at Authentic Details.
Brad and his team did a great job applying ceramic coating to my vehicle. They exceeded expectations in all categories and I wont hesitate to recommend them to anyone in need of the services they offer. 10/10 quality, professionalism, customer service and passion.
This was my first transaction with Authentic Details to have paint protection film installed on the front and partial hood of my 2020 Subaru Ascent Touring. I am very impressed with the quality of the work and their attention to detail. The work was completed promptly and looked like it had just been detailed all over even though they were just working on the front end. I recommend them without hesitation.
Had Brad and his crew do a full body Xpel Ultimate PPF and a ceramic coating on top on my new to me used 2017 Mercedes SLC 43 AMG. Other than some minor imperfections in the PPF (not their fault, lots of road rash on rocker panels and some chips in paint), they did an amazing job at hiding seems and wrapping edges. Car looks amazing and I will bring all future vehicles to them. No one in San Antonio does work this good. If you live in Austin, SA, New Braunfels, San Marcos, or Boerne, take the drive to Pflugerville for your PPF and/or ceramic coating needs. Its worth it!
I came in from out of town and was in need of a detailing. The guys at Authentic Details Accommodated me on extremely short notice and did a beautiful job. Definitely will be stopping back by next time I am in town.
Brad and his team show tremendous pride in their work on each car. They offer great advise on which services they recommend and provide options for for you to consider. I looked at several shops on the Austin area and Authentic Details was the best choice when you consider the whole package you get.
Just got my car back from them after ceramic coating. It looks amazing and they did a fantastic job! I will update post in a couple months as to how well it works, but so far the service and quality of work was top notch!
Thrilled with the great work putting Xpel on my Porsche. The finish is indistinguishable from showroom new. You would never know it has PPF on it. All smooth and shiny with no edges in sight. The personal service by Abby and Brad, updates and overall experience was excellent.
Did an amazing job on wrapping my Tesla model s. And tinted my Ford Focus rs. Looks like the real paint and you can’t see the edge of the wrap. 100% recommend to anyone looking to tint/wrap their car.Great quality too.
Dropped off my near new 2019 GT3RS for a track pack PPF wrap and was wildly impressed with the results. Brad sincerely cares about his customers and goes above and beyond to ensure the work is done right. He has a very talented team that you can trust with any car. Looking forward to returning with them in the next few months for ceramic coating work. Cheers to the Authentic Details team.
Single mom on a budget. I’ve been making calls all week to fix the paint on my car. Not only was I spoken to in a very condescending way but the prices I was quoted were astronomical. I finally called Brad and he was the nicest, most courteous technician I’ve EVER spoken to. Took my car in and he quoted me a very affordable price!! It meant so much to me to not have to worry about the cost any more. Really great guy! His business will continue to be very successful cause they do honest affordable work.
Authentic Details is without a doubt the best in the business. I brought in a custom wide body RS7, and while many shops would try to charge an arm an a leg for the custom work and film, Authentic Details was honest with the extra labor and worked with me to reach an agreement. Their personalized touch and understanding for customer outcome is what sold me. It is very easy to find a shop that can apply PPF to a factory vehicle. It is very difficult to find one that perfects the application, especially on a custom body that doesn’t have precut stencils. I would trust Authentic Details with any car looking for the best PPF and/or ceramic coating, while not breaking the bank. These guys are the real deal!
They just did a helluva job on my jeep - even threw in some little extras here and there that really made my gratitude level skyrocket. Super good, solid, dependable, trustworthy folks. Worth every last penny and then some.
A+! I took my 2018 gt350R to Brad after purchasing the car. Despite being a brand new car, the dealer had already scratched and swirled the car in their car wash. I asked Brad to correct the paint and ceramic coat the car for long-lasting protection. The results did not disappoint. The back car looked excellent! Thanks to Brad for his attention to detail, hard work and going over and beyond for me. Would definitely recommend.
I’ve used Authentic Details on 2 cars now and they both turned out great. My most recent was a new Supra, but the black paint being so sensitive to swirling already had swirling from the dealers detailers. The team at Authentic Details got the paint to perfect again, PPF’d the front including completing the huge hood with one piece of film so there are no seams, and then ceramic coated everything. The car now looks amazing and cleans up easily without worry of swirling or scratching!
I was extremely impressed with the work performed on my car. They exceeded my expectations by a mile. Should have expected that since Brad and his team were very professional from the start. Walking me thru what a regular job looks like and what they create. You can see this was not just a regular cut and paste job. When you look closely the protection film looks poured on. It was due to them measuring several body panels to make sure of proper coverage. Enough coverage to wrap around body panels. Work was accomplished well before quoted but I could not pick my baby up. So they went ahead and did some extra work that I was not charged for. I greatly appreciate the attention to detail and extra work and effort for me since my car is not an expensive exotic, nor did I pay for service like that. Thnx Eddie.
The reviews you see on Authentic Detail and Brad are spot on. Brad and his team installed Clear Bra on my car. Simply could not ask for or find a better installation. Looks perfect. And, as others have commented, his shop is science lab clean and secure. Most of all Brad and his team are craftsman who care about their work and the results -- down to the smallest details. They went above and beyond, even detailing areas beyond the installation. Throughout the process the communications were great, as were his suggestions and knowledge. Prices were very competitive and fair. I will be back for other detail and paint work on my other vehicles. I hate it when reviews are overblown - but that is simply not the case here. One look at my car and you would agree. Thanks Brad!
Authentic Details are great to work with, extremely professional and very responsive! The work was meticulously done. Super highly recommend them for tint/ppf installations.
2015 STI - Im new to clear film and ceramic coating so Brad was able to answer my questions. LOL I had so many (Sorry Brad for all the questions). I had interior, exterior & engine clean and finally clear film on the entire front. Great job on the film and the cleaning. They did their best based on the condition I have given my car to Brad. I had lots of paint chips do to road debris. Got lots of advice as well how to properly TLC my car. Thanks for all the help and will return for the ceramic coating in the future.
Phenomenal work. Brad and his team are very meticulous and stand by their work. They make sure to take care of your vehicle as if it were their own. He also takes care of our military! Highly recommended. I couldnt trust anyone other than Brad with my vehicle. While I was there, they were working on a Lamborghini Urus. They also work on other exotic vehicles since they come highly recommended.
Brought my Model 3 to Brad and his team. Easily the best experience I’ve ever had when it comes to car stuff. The tint work on my car is next level. Cannot recommend Brad and his team enough!
I can tell you, Ive been around the block in Austin engaging with everything from custom car shops, car audio, window tinting, film protection, detailing, etc. Brad from Authentic Details showed a level of professionalism that was refreshing. Felt like he cared about our vehicle as much as us and when things werent good enough to his liking, he wanted to do it again until he felt it was right. Thats just awesome, he didnt settle, even when I thought it was good. He educated me through the entire process that I feel like I can open a shop and start a detail business (just kidding, hes too good). Take your vehicle to Authentic Details and you wont regret it.What was done: Full Suntek frontal protection, paint correction, Feynlab ceramic coating on black Armada Platinum Reserve
E63 S AMG Sedan full wrap + tint. Great attention to detail. Good communication. Went extra and protected the front entry runners because they could. Just get the quote.
Brad did an excellent job and really cares about his customers. Its a relief to get auto work done and not worry about the person youre trusting with your vehicle.
Very detailed and thorough from start to finish.
Brad was professional and passionate about his work - and it shows in the results. I did tinting and paint correct. My car looks better than new.
Legit. Period.It’s difficult to understand a person’s great opinion of a product/service because it’s all relative (economic /educational background, etc). To give perspective and facilitate the reader’s evaluation of Authentic Details we grew up in the very affluent McLean, Virginia. We know what nice cars, houses, etc. look like. We are both college educated and own multiple businesses. We strive for and enjoy the best, and we love to Win! Now, enough about all that...let’s talk about Brad and his Professional team!They are passionate, conscientious, honest, and thorough! When people Love what they do and whom they work for, you as the client receive the Best of their talent, ability, and attitude!Because Authentic Details (Brad & Co.) uses the best products - the work, the analysis, the risk mitigation (least invasive methods with max protection) has already been done for you. Your asset Will Be Protected and be made to look & be the Best.When you take delivery of your next Honda Accord, Mercedes Sprinter (or G), Cadillac Escalade, or Monza SP2 send it straight to Authentic Details. Brad and his crew will make sure it’s prim and proper from the start (or alert you if it’s Not!)...You won’t regret it. Trust me.
I had Authentic Details work on my 160k mile suburban and it came back better than the day I bought it. Truly an amazing job!! Thank you!!
Great place for window tint. Brad tinted my Yukon XL with SunTek Ceramic. The privacy glass from the factory had no heat rejection in the rear area, my kids were burning up.The tint makes a big difference. Brad did a great job installing the tint, no issues.Highly recommended.
Brad and his team did a GREAT JOB! Amazing attention to detail! They had my 1964 Impala looking like it was fresh off the showroom floor from back in 1964! Get your vehicle detailed here, you will not be disappointed!
Brad and the team were really easy to work with and did a great job on the clear bra and window tinting on my Tesla Model S. Would recommend to anyone for any car.
I went to the South location off of Burnet Rd. Jonathan was professional and was ready at my scheduled appt time. The quality of the tint and the install was amazing. I went there after a word of mouth recommendation and it lived up to the hype! I have gotten compliments on my 2018 Nissan Altima tint!!!!
The team at Authentic Details are fantastic and are total pros. I have taken many of my cars to Authentic Details for PPF, chrome delete vinyl wraps, auto detailing and window tint. Whether it is my Ferrari 458 or my Kia Telluride, these guys take incredible care in their work and it shows! By far the best shop in Austin!
Super friendly. Very knowledgeable and straight forward. They did a very good job and would recommend.
What a top notch place! Brent and his team are super cool! they dont try to over sell you and will answer questions all day. My first visit with them was to get a couple windows tinted and a strip across the top of my windshield on my F250. I was blown away that Johnathan the PRO Tinter lets you come back to the work area, lets you watch their CNC machine cut out the tints to your exactspecs per your vehicle. He lets you watch up close how he does the install and with my strip across the top of my windshield, he had me sit in the truck and decide where I wanted it. Again, I was blown away with the focus . the custome!I will definately do all my future business with these guys and will reccomend them for anyone doing a window tint to wrapping a Lamborghini!Fair price and over the top customer service!!
Absolute attention to detail makes this the best experience you will ever have. Brad is extremely knowledgeable about all aspects of car care. He listens to what your expectations are and then follows through, going above and beyond. We have used other detail services in the past and I can say his work outclasses everyone else. Do not waste your time and money going anywhere else, I’m confident that once you try his services you will agree, he is the best at what he does!
I have owned my Infiniti FX-35 for over 6 years and it was in desperate need of a good detail. I was getting the itch to look at new cars, but my car is paid off and is in great shape so I decided to get it detailed instead. I hired Brad with Authentic Details and I am thoroughly impressed with the outcome. My car looks brand new and its as if I just drove it off the lot at the dealership. The paint is shiny and smooth to the touch, the interior is spotless (he even detailed under the hood), and my vehicle smells amazing! My dog travels with me often and Brad miraculously removed every speckle of dirt, dust and dog hair from every little crevice. I am thoroughly impressed with the way my car looks, feels and smells. Its better than buying a new car because it looks and feels brand new, but I dont have a car payment... win/win!! Not only is Brad extremely professional, friendly and responsive, but he also does a fantastic job. If your vehicle is in need of a detail, I highly recommend Brad with Authentic Details. Thank you, Brad!
Professinal and reliable PPF service performed by Brad. Thanks a lot.
Highly recommend any detail, tint, and other services.The detail work that they performed for me far exceeded my expectations and it was ready sooner than I expected. Great communication and responsiveness. I have also known the owner for 10 years and he is passionate about this business and he is a person of high integrity. You will not be disappointed!
Our headlights were a mess, and they did an awesome job restoring them. Not to mention the fact that the detail looked as good as the day we drove the car off the lot. Excellent service and really nice staff!
Brad at Authentic Detail knows his stuff. I brought in a severely scuffed up fender from brushing up against my garage.... low and behold he somehow made it look like it never happened. I truly thought this was a waste of time. I thought I had to go to a body shop to fix something this bad. If he can work magic like this I’m definitely coming back for detail work and some tint. Thanks Brad