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Jiffy Lube
8329 Pines Blvd, Pembroke Pines, FL 33024, United States
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Jiffy Lube

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Tr
Review №1

Good place to get your oil changed. They upsell the hell outta you but it’s a quick and easy solution for a quick tuneup. Check them out! Especially Alex!

Ri
Review №2

They charged us for services we didnt ask for. Be very careful getting service done and CHECK YOUR RECEIPT! The clerk who cashed us out quickly made a new invoice when I asked to check the receipt before paying. The mechanic was professional however.

Cr
Review №3

Miss Ali, a young lady and 4 gentlemen are an awesome staff. Very friendly and knowledgeable about their services. I can assure you they got your vehicle driving like a brand new car you just bought. Love the team. Wouldnt change it for the world. Awesome job young ladies and gentlemen. Keep it up!

Ch
Review №4

Very pleasant experience. All services completed with me sitting in my vehicle. The 3 gentlemen I dealt with face to face (Nicholas M., Frank M. and Khristian S.) were quite professional. The whole experience just felt right and trusting. Its easy for a woman to be taken advantage of in the vehicle mechanics world and I did not feel I was. I highly recommend this Jiffy Lube location.

Wa
Review №5

Very convenient. Just drive in, they put air conditioning in your car while you sit in comfort while they work. Enjoyed it!

ge
Review №6

STAY AWAY !!I went to get an oil change and they lost my engine cover . They send me a picture we’re you cannot see in detail and they refused to let me see the video . The manager don’t care and the will give you the run around telling you they will look in to it . I never received any calls from management or corporate . I don’t recommend this place for their lack of professionalism and honesty. Stay away because they don’t want to admit responsibility for anything.

Le
Review №7

Have had oil changes and tire services previously. Went to get oil change and very nice employee informed me I still had 1000 miles left until needed. Appreciated the honesty and will return.

Jw
Review №8

I come here and other locations to service my work van and my personal vehicle and every time Im not treated as a valued customer. The young guys always seem to work with a demeanor towards me not doing the proper procedures before the service or during the service. On 06/04/2021 I brought my vehicle in to check my fluids and tire pressure because I just came back from Orlando. They didnt register with my tag number in the computer log to see if I was a prior customer also to see what oil my vehicle should take. I came in for a complimentary top-off that I was offered by email, the young man servicing my vehicle didnt communicate with me during the service he put any oil he wanted in my vehicle when my vehicle only takes synthetic blend and has low mileage. I asked him after telling him what oil he is supposed to use, he ignored me while still putting the oil he had in the container in my vehicle than tell me its better when I know the difference between the oils and additives in them. He didnt top off or check any of my other fluids as the email said they would do, he close my hood without doing any inspection of the oil level or quality inspection which they lied on the receipt saying they did. My vehicle showed my oil life was at 59% he only put 0.50 which is an half a quarter of oil when I know my vehicle needed 1.5 or 2 quarts which left my vehicle still not with the right level of oil being I still have another 2000 or more miles to drive before my next oil change. I have worked for this company in the past one of their best workers and have been treated unfairly by the management as well and I still bring them my business and now I receive the same from the employees at several different locations over the years. Jiffy lube really needs new regional managers and hire employees who work with integrity and not with how they feel. Very poor service and leadership at the South Broward locations.

Lo
Review №9

Very quick old change. Was very happy with all the service they provided. I would definitely go there again.

Ri
Review №10

Even though I had to wait, because they were busy, they were continually checking on me and would keep me informed on the time. This is a well trained team.

yu
Review №11

So far ac is blowing cool. Very nice people and clean. They did not try and offer me services I didnt need either. Coupon worked!

Te
Review №12

I absolutely will be back again. I used to wait hours for an oil change, so I decided to give jiffy lube a shot. A little more pricey but worth it. They had me out of there in about 30 minutes while sitting in the comfort of my car. Awesome work.

Ch
Review №13

Nicholas M. Gave me great costumer service

St
Review №14

I wish I can give them 0 zero for lying to me and telling me I needed breaks when I clearly didnt, just to trying and make me do them there. These people only care about your money and not helping you and now theyve resorted to lying. They should be ashamed of themselves. Too many times Ive gone there and they talk over you to try and upsale you, lying is the last straw for me.

Ma
Review №15

Oil light came on and I needed a quick too-off before my next oil change. The service was friendly and quick. They were able to answer all of my questions.

Gr
Review №16

Excellent service. Professional, well groomed, technically proficient staff. They provided a transparent inspection and with quick service. Especially ask for Khris, however, the entire crew showed team players and no weak links.

Os
Review №17

Fast and very nice customer experience.

Ch
Review №18

Professional, excellent service. 👍👍 I recommend this location to any inquiring minds. I was in and out in 40 mins for oil change. Car rides like its brand new again

Je
Review №19

Received excellent service from Zachary, Upon arrival explaining different options of services for my car . I had the signature serviceBlend and had a coffee inside the waiting room.In a matter of 10 minutes, Justin the manager came in and thanked me for my business and escorted me to my car and rolled out the red carpet. Excellent visit .

Br
Review №20

I got an oil change, tires rotated, and some fluids changed. I was charged almost $400 for those basic services, definitely overpriced. They also tried to sell me on services that I did not need. I am thankful I got a second opinion because I would have wasted $900 dollars on something that did not need to be serviced. Please be careful on what they recommend and do not be afraid of saying no and getting a second opinion.

Jo
Review №21

5 star service ladies were great, will b returning and bringing all my vehicles here from now on. I was loyal customer of shell rapid lube. Key word was, they dont have a Appreciation for customers. So took my business here and what a change ladies were professional and friendly, service was with a smile and kind. Thank-you jiffy lube.

Fr
Review №22

Very satisfying. I will return, when car service is needed.

Sa
Review №23

Nick and Frank helped me todayThey are very courteous and professional .They all seem like a great teamI highly reccomend them .🙂

Th
Review №24

Excellent care and services...highly recommend!

Sa
Review №25

They are quick,professional and reasonable price. My go to place for oil changes.

En
Review №26

I went there for an oil change, they did not performed it but just kept telling me about problems of my car that I was well aware of. I explained them that I did not care and I wanted just the oil change, and they did NOT performed it unless I fix the car. I had to do the oil change by myself at my home later in the day. Incredible.

Ma
Review №27

Tearable to expensive for an oil change and a false diagnostic

S
Review №28

Had to bring my car for oil change, the wait was no more than 30 min to get serviced. Conveniently sat in my car while they changed the oil.

So
Review №29

If you want to get scammed go here.

Jo
Review №30

Took my car here this morning for oil change and tire rotation. Fast and friendly service from the entire staff.Theyve taken measures against COVID. For starters, they all wear masks and gloves. They will not drive your car. With their help, youll drive it into the garage and out. I will recommend you get there early. Only two people allowed to wait inside a nicely air conditioned room. So if you dont get there early youll have to wait outside in the heat.I was able to sit in the car as they changed the oil. They put a tube with cold air coming into the rear passenger window. However, I had to wait inside because they had to up the car for the tire rotation.I was in and out in about the hour.

Ra
Review №31

Quick, clearly explained services, clean execution. Reasonable prices.

sh
Review №32

Amazing work, Amazing customer service. Loved it!

Si
Review №33

They are friendly and efficient. They make sure that you leave happy, well taken care of, and with your car working at an optimal level. Definitely coming back here for future maintenance

Ma
Review №34

Very good service, professional and very fast. Jsut what I needed

Th
Review №35

My infinity FX35 is the only woman in my life! So Im always worried about taking her ANYWHERE for Work....... Im thankful to have a crew of women and men that were knowledgeable, respectful, looking to help me save money on my car needs, and held sentiment for my Vehicle ! Helpfull and informative is Jiffy Lubes way ! Their employees were great to me! Great location, friendly staff, quick service!

Ma
Review №36

Wow...service was great...exceptional..I pulled up and drove out in minutes...

Tz
Review №37

My wife was able to stay in the car with our infant while they did the oil change. They even brought the credit card scanner to her, so she didnt ever have to leave the car, what a convenience!

au
Review №38

I had an amazing first experience at this location with a last minute battery change. The manager, Robin is awesome — everyone was super friendly. I couldn’t have asked for a better experience. I’ll be back for my oil change next!

Ro
Review №39

They are really professional and good customer service.

Na
Review №40

I wish I could give this location 10 stars and give frank 100 stars, customer service was perfect, my car was down from Wednesday and Honda could not figure out why but Frank figured it out in minutes. I was provided with the cost up front, an explanation of why my car was not working, I still can’t believe it, big up yourself frank!!, you really took care of my car, and jiffy lube has gained a loyal customer because of you!!!!

Al
Review №41

The price was to high for a oil change.

re
Review №42

Quick and professional. Friendly staff

Ge
Review №43

Did not replace the plug properly which caused a leak and the engine light to appear.

el
Review №44

Very quick and professional service by the staff.

sa
Review №45

Great customer service. I love going here for all my tune ups!! The employees are always friendly.

Ke
Review №46

Courtesy and timely service provided.

Fr
Review №47

Great service. A little wait but its ok for a Sunday afternoon. 5*

Om
Review №48

Excellent customer service. Fast. In and out. I recommend this place

Ju
Review №49

Terrible system. 6 workers took 2 hours to get to my car for a oil change. People got ahead of me with no regards to me waiting a enormous amount of time. Will never come back.

Da
Review №50

Great customer service

Fr
Review №51

I thought the staff at the Jiff Lube @ 8329 Pines Blvd, Pembroke Pines, FL were very professional and knowledgeable. It was my first time there, and I they all had their masks on, offered my portable A/C provided me information about what my car needed, and I was in and out in no time. I do not live in the area, but would come back again.

Em
Review №52

They forgot to give me discount even I showed them my compound. So you gotta keep remind them. The service is not bad, and they keep charging additional fee.

Ro
Review №53

Fast and thorough service.Well informed service technicians.Courteous staff.

No
Review №54

Friendly team members. Fast service.

Iv
Review №55

They took forever. I feel like because I am a girl they wanted to tell me every little thing that was wrong with the car so I can keep adding on service. It wasn’t even my car which I explained lol. I tried to pay ahead of time for my engine flush and oil change because at the end that was all I needed but the front desk didn’t even want to check me out although the total would have stayed the same. I was there for an hour just for an oil change.

Th
Review №56

Excellent, fast and efficient service.Professional and Respectful. 😇

Dw
Review №57

Trust me these guy’s here know what there doing, friendly service, they’ll help you figure out the best options for your pocket, no long waits, they give you updates while vehicle is being done. jiffy lube you have made a custom for life,I have to plug there name here, Aleesha and Lamont are the guys who took care of me and my car and I got to say you should promote there’s guys here, trust me they are true models in customer service and I tip my hat to jiffy lube #804True thanks to you guys,Made me believe again that there are still respectable people in this world,

Jo
Review №58

Extremely professional and comforting especially during these times of COVID-19. Price and service better than dealership. Recommend you see Justin. He was extremely helpful.

ju
Review №59

Very good service, Speak easy to understand car repair language.

Am
Review №60

I was pleasantly surprised at Jiffy Lube today. It was my first time visiting and Jackie (Jacqueline) made my visit amazing. She took the time to explain everything that was going to be done to my car and was kind enough to honor the coupon I had with me. The rest of the staff was also amazing. They got my car taken care of in a super timely manner and even vacuumed the inside! Jackie even rolled out a red carpet when she took me to my car 🤣. I definitely will be visiting them again 😁

Bo
Review №61

The service was excellent! The staff was very professional, courteous & quick. Would definitely recommend & return.

Ma
Review №62

Great service! Came for oil change and it was unbelievable super fast. Workers there are super friendly, helpful and not pushy at all. Explained everything and made some recommendations.Will definitely be using them in a future!

ch
Review №63

Friendly, professional associates. Fast service. Great job.

Br
Review №64

Hello, first I went to the jiffy lube location located on Stirling rd. In Hollywood Fl. Was disappointed because after I sat there for thirty minutes I was told that the part that they needed to change my oil they did not have and that they were going to put my vehicle back together and that I would have to go somewhere else, (I was very upset) . Anyhow I left and came to the Pembroke Pines location told them what had happened they apologized for the other location and did not understand why they would not have right tools, they immediately took care of my car and the customer service at this location was great . I will definitely be returning to this location even tho it’s a bit further away but at least I’ll have a peace of mind knowing that the people here know what they are doing and have the right equipment to service my vehicle .

Vi
Review №65

Quick and friendly.

Jo
Review №66

Excellent teamwork and management.Thanks again Joseph.

De
Review №67

Fast service.

Ra
Review №68

The best customer service and mechanics! Robin is managing the place well.

Be
Review №69

Clean quick great service

Ch
Review №70

Great oil change. The clipboard lady was very annoying . What are Shifty eyes she told you what you may need for your vehicle theyre annoying but great oil change thank you Jiffy Lube

Se
Review №71

Best jiffy lube I’ve been to man. Especially a young man called Liam. One of the best mechanics in Florida man for real. He really took care of me and my car. The man deserve some a promotion to the top man. Thank you everyone at the jiffy lube at pines.

By
Review №72

Great service.

Et
Review №73

Professional, friendly, clean, safe atmosphere. I felt protected against Covid because I remained in my vehicle, they provided air conditioning for me.

Ha
Review №74

The mechanic guy provided helpful information and very useful advice! I like the service!

Ja
Review №75

Excellent service

Sh
Review №76

Service members were thorough, worked quickly and knew that what they were doing. Will definitely return to get my car serviced again.

De
Review №77

The guys were very respectful. I got there at 8:30 and left at 11:05 on a Saturday. Check the below for oil change, filters, and battery price with discounts

Jo
Review №78

Good service

So
Review №79

The experience was a nice one. Service was fast and effective. I went in for an oil and filter change. They were all nice, polite, informative and effective. I love the fact that they are technically inclined and sent me everything handed to me, electronically via email as well. It was truly a great experience. They even rolled out the red carpet (literally)!

Da
Review №80

Customer service is hard to find in this particular area. The employees were smiling, from start to finish. Greeted with a smile by Julius as soon as I pulled up. Then the manager Eric introduced himself making sure everything was going good during my service. Superb customer service! Thank you!

De
Review №81

Very busy so had over an hour wait but they have a cool place to sit and wait. Ella serviced my vehicle and helped me get coupons in my phone to defray the cost. Got all I needed done for a reasonable cost today. Professional and friendly service.

Ja
Review №82

The entire staff there was very professional and super sensitive to the needs/concerns of their customers. Liam was the best in providing impeccable service, I will be going back as he put the cherry on top to my experience. 💯

Ma
Review №83

Great staff and honest. They will give you a good deal

Br
Review №84

Amazing customer service and great value. Zack was super friendly and informative. I received red carpet treatment, they vacuumed my car as well. I will definitely be back

lo
Review №85

Wonderful experience! This location is the best. The staff is very friendly and knowledgeable. I am a repeat customer and will continue to be!

Er
Review №86

The manager, mechanic and supportive staff were all friendly and professional. Everyone was treated with the upmost respect. I would highly recommend this location.

Sh
Review №87

They were quick and efficient. Everyone explained what was going on in detail and I was not pressured to pay for any additional services. I am very pleased.

Mi
Review №88

Very Experienced staff And Efficient...

Ad
Review №89

Every time I visit the Pembroke Pines Jiffy Lube I am always satisfied!! The staff is courteous, professional and efficient. Keep up the great work!!!

Ir
Review №90

Arrived and was greeted with professionalism. Fast service and great advise for my vehicle.

Ma
Review №91

4th year using their services. Always excellent

Je
Review №92

The person who took care of my car did not do it with integrity. According to the paper work that was given to me my car was supposed to be vaccumed and any estimate over $100.00 was supposed to be provided which was not yet the man wrote that I declined to get a copy of the estimate and that my car was vacuumed. I was not able to resolve this issue on hand as I sent someone else to get the service done for me. I thought the prices were good for everything that was to be included but it wasn’t worth the price at the end of the day since he failed to provide two services that was to be included with the price i paid. My suggestion to you is to check the paperwork before you leave because these people won’t hesitate to pull a fast one on ya!

Mo
Review №93

Great experience getting my oil changed.Very friendly, polite and service my vehicle in a timely manner.

Ca
Review №94

I would recommend to everyone to stop by and give jiffy lube a chance you would experience what I experienced professionalism and they were very fast

Ju
Review №95

Good service

St
Review №96

Nick took care of my truck did an excellent job in and out 25 min very happy I had to leave next morning for a fishing trip will definitely go there for now on

Jo
Review №97

The guys were super knowledgeable, curtious, friendly, and excellent attention to the customer.

Wa
Review №98

Amazing customer service! Henry was very courteous and helpful from the moment I pulled up. Service was quick and was made aware of another issue I was unaware of. However, I didnt feel pressured at all into adding any additional services at that time, like many other shops do to increase sales! Would highly recommend to others!

Ga
Review №99

Okay just went to Jiffy lube in pembroke pines on pines blvd close to University, well to my predicament and amazement after waiting for an hour the convenient third rate mechanic they have there said he doesnt fix brake parts Although the Manager expressly told me the mechanic can fix. He changed his.mind somehow because of the time constraint and somehow erased his own manager decision. Guess whose not heading there again. Prefer to go to Nissan of pembroke pines at least the lobby is far more comfortable

la
Review №100

I’ve been going to this location for a while and I stopped. The first incident they rotated my tires and did not put on back my tires properly. I realized the wheels while I was driving the wheels felt like they wanted to fall off. I took it back and they realized the tire wasn’t placed back properly. I went again 2 weeks ago because I figured maybe it was a mistake. Now this time they did not screw back the guard under my car. Took it back and they said they did. This place is the WORSE and never like to take accountability for their lazy work. I will NEVER TAKE MY BUSINESS HERE AGAIN!!!!!!!!!!!!! Instead of them fixing things they cause more problem

Information
33 Photos
100 Comments
4.1 Rating
  • Address:8329 Pines Blvd, Pembroke Pines, FL 33024, United States
  • Site:https://jiffylubespecials.com/locations/florida/8329-pines-blvd-pembroke-pines-33024
  • Phone:+1 954-437-8525
Categories
  • Oil change service
  • Brake shop
  • Tire shop
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:9am–4pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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