First of all I want to think tire Kingdom and Jesse my service writer for helping me again my windshield wipers changed after I went to three different places on my enterprise rental car they were the only ones that could get it done without me laying out any money out of my pocket thanks again for the extra service this is the place to go if you need wipers orange anything on your enterprise vehicles as long as you have approval from enterprise but Jesse want the extra mile and got the approval doneWhen I get my regular car back I’ll be back the service was excellent
Awesome service. I had a last minute flat and needed to get service asap. Tire place down the street couldnt help but Tire Kingdom saved the day. Jesse and Dylan were fabulous, and took care of me in a crucial moment. Will be coming back !
I just recently arrived here about 2 and a half hours to closing time and was assisted almost instantly. Great customer service and even better vehicle servicing. If you ever decide to get your vehicle serviced here, ask for Eddy. Awesome guy. Nothing but love for this place!
I am taking my cars and my family cars without hesitation. Their service is always guaranteed and their prices very reasonable. They are very reliable and trustworthy. The manager Kevin Hughes and everyone will make sure you are fully satisfied. Great job guys, and thank you very much.
Jack did an amazing job helping me while I was there. I was a first time customer and I was very pleased with my service and I will definitely be back again!
Came in with 3 popped tires. Travis helped me out a lot, called me with his cell with updates. Got everything fixed well and fast for a good price and got my rim fixed with someone he recommended fast, good, and good price. 10/10
I had such a great experience here. My tire popped as I was on my lunch break from work and luckily I was close enough to drive it to the nearest tire shop. Kevin helped me and offered me a selection of tires for good prices. My day could’ve been so much worse but thankfully it wasn’t. Great service!
Jack and Eddie were extremely professional. They got to me quick, addressed customers in an orderly fashion, and made my experience as easy as possible. They went the extra mile looking for any services I needed and being genuinely attentive to what I wanted done for my car. Easily the best experience i’ve had in a tire kingdom what so ever.
Had a laceration on one of my tires and it was leaking air. I couldn’t go to a Nissan dealership at the time so I figured I’d try Tire Kingdom. They found the issue, patched it up and was on my way. For $23 it was practically a steal. Highly recommend for quick tire issues.
Excellent staff and work as well, totally recommend it.. talk to Travis, he will take care of you!
I had a good experience with this place. Eddie and Jack were kind, and professional. Needed my AC checked out. Glad to have taken my car here. I will recommend Tire Kingdom in the future 👍
This Tire Kingdom store is very well managed. The place is always clean and orderly. The staff is always friendly, professional, and helpful. In particular, the service manager, Kevin is superbly courteous and efficient and delivers fast service. Ive been coming here for at least ten years and they deliver quality service every time.
Kevin was a great help came out and helped me great service
Great shop to go too. Did a fantastic job of taking care of me. Very nice and clean waiting room
Wow!!! What enjoyable experience with jack made the experience easy and simple
Very good Service! All employees very nice! Clean shop Highly recommend
Came in for an alignment. Quick and fast service. Customer service was great!
Was able to make an online appointment for the next morning for an oil change and also had a coupon available. Staff was friendly and made some additional recommendations but was not pushy. Service was done in less than an hour.
Fast and friendly. Staff was knowledgeable and answered any questions I had.
Michael helped me a lot today in the store. He was extremely friendly and helpful. Took great care of me and my civic!!!
Great service! Eddie always has great energy!
I had a great experience to change my oil and tire rotation, nice service guys and amazing time, for sure I will be back next time, Joe Wilson
Eddie was so helpful! Such a great experience at this autozone!!
Great Customer Service with Jack and Eddie Experiences. Thank you guys.
Do you ever get your car back wondering if they even did anything? I’ve asked twice to see the leak in my tire and both times, they said they fixed the issue. Unfortunately, it is still leaking. Ever since I started my oil service with them, my car has also been slightly leaking oil. And when brought to their attention, they wanted to charge for the service to fix it. Hmm. Typical shop I guess.
5-22-21After discovering that the noise that Ive been hearing for the last 3 days was a nail. I stopped by my jeep dealership after the nail discovery and was told its almost closing time and the mechanics cant start that type of work now they also did not have the tire to replace it in their inventory. I stopped by GoodYear they also did not have the tire in stock. Today is Saturday and I cannot drive around with a nail in my tireI called Tire Kingdom at 17203 Pines Blvd Pembroke Pines and was greeted by Kevin on the phone he was very helpful and told me to come in they will assist me.Travis and Kevin greeted me and were very professional, informative and helpful. Nick C ( I call him Tall Nick ) changed my tire and he was very nice also.I highly recommend this Tire Kingdom for your automotive needs, they are friendly, professional, informative, and provide fast serviceIm very grateful for the team at Tire Kingdom you saved my weekend.TkuG. Lord
Eddie is awesome helpful and great attitude! Flat repairs free for first responders that made my day!!!!
Always a great experience, quick and accurate work, good prices, explain everything and always upfront
Fast and efficient. Resonable pricing and friendly staff!!
Outstanding. Excellent staff and service. And the waiting area was clean and comfortable. I was treated like a king in the kingdom.
Very poor customer service. this afternoon I came to ask if they could repair my flat tire and the lady who attended me made fun of me laughing and insinuating that I was stupid for wanting to repair that tire. If you have an emergency, never go to this place. Surely I treat myself that way for being Hispanic. 0% recommended
Took car for for tire valve sensor replacement. I had no appointment but Kevin Hughes (Mgr.) accommodated me without hesitation. He also explained to me everything about the sensors and that maybe instead of buying the brand new sensor I could possibly just change the stem which would save me alot of money. He could not guarantee this until they took off the tire and checked. I personally witnessed Kevin oversee and he personally took off the stem and showed me that it could be replaced. Yes!They balanced my tires and valve sensors connected with my car without a hitch. My cost at Mercedes would have been over $300 for two valve stems sensors. I walked out with a $50 cost! He was there to serve the customer and being honest and thinking outside the box is what makes Kevin Hughes a professional. I have been going to this location because of Kevin and his team. Do not relocate him unless you give him a big raise or promote him to a higher position. You to stop by and ask for Kevin as he will listen and solve your car challenges to the best of his ability.Thanks and good job Kevin!Alex
Gotta give credit when it’s due the service manager at this location has the solution for your vehicle pay Ed a visit if you got a flat
Terrible customer service. I came in for a simple questions, told to wait while helping other customer. The phone rings AFTER and yet the attendant decides to help that client while I wait with no acknowledgement for what I was there. Very disrespectful
This Tire Kingdom rescued me from the Tire Kingdom in Davie on State Rd. 84. Never again will I go to the State Rd 84 location. I specifically asked for the full coverage warrant and when my tire blew not more than a month after doing 4 new tires and brake job I found out I was given the wrong one even though I expressed the one I wanted and was told I had it. The location in Pembroke Pines on 172 sold me a new tire and updated the warranty. I also did brakes at the state Rd 84 location and also needed new rotors but was only sold brake pads, now I have to do rotors and warrant the new pads. I will never go back to state Rd 84 location. I will only visit Tire Kingdom in Pines on 172. The staff there is great and explain in detail what my vehicle issues are and what needs to be done. They do not push or try to sell anything.
Great service fast service .
Super slow I know they were busy but over 2 hrs for a patch to my tire. A lot of congregation with the front office and technician in the lobby area while people are waiting for there cars. Talking about food ordering food in front of customers at the desk while working with customers.
The staff was courteous, but I was disappointed in service by mechanic. Bought 4 tires and had rear brake job. Tech broke off TMPS tire sensor. Didnt have replacement at store. I bought sensor and was told to return Wed.at 9:00am. Once there, told to come back at 1:00.l Then told sensor wasnt programming. Told to come back Friday. Went to Lexus where I had to pay $300.00 to buy and install tire sensor. So disappointed in this facility, but must admit agents were professional. Mechanic cost me more $$$$. Never again!
Great customer service!
Great service and customer service reasonable prices
Brought my car in to fix a flat. I didnt have an appointment so they told me two hours, theyll call when its ready, no problem. 4 hours later I call and get put on hold 23 minutes. I call again and get told my car has been ready for a while. They have 1 employee answering phones, looking up prices, checking customers in and out. Service is horrible.
The perfect place to go, professionals and warm people, they will solve the problem quickly in the best possible way and at a very reasonable price.PS: ask for big guy.
Arrived with my son to fix a flat tire. There was a costumer waiting. There was no one working at the front desk and after 25 minutes waiting for someone to show up I left to a different tire shop down Pines Blvd. By the way, it wasn’t only me waiting and leaving, other two people also waited and left with me.
1.5 hrs for an oil change w appt
Good service, clean place and convenient location. No cheap!.
Great service
Great service
Great for oil changes. Very reasonable and includes tire rotation. I think its a lot better that Jiffy Lube. Would give it 5 stars but the wait is rather long. If you can drop off probably better.
They are courteous and helpful all the time. Have been taking my cars there for about 20 years
Made an appointment for tire rotation. All went well. I especially liked thay they offered complimentary tire rotation. Was expecting to pay for it. Will be back.
Quick, amazing customer service. The reflective piece of the passenger-side mirror popped off. The service manger Raul Gonzalez quickly put it back on free of charge. My dealership would’ve taken forever to get this done - I appreciate the service Raul!
I went to Tire Kingdom # 149 yesterday afternoon. Eduardo Galan greeted me and was very professional. His team was able to change my front brake pads in less than an hour. He also explained to me that the brake pads have a lifetime warranty and the next time I need brake pads, I would only pay for labor. This is the first time I use Tire Kingdom, but it will not be the last. Thank you Eduardo and your team at Tire Kingdom #149!
This shop is attentive, helpful and honest. I had all my tires replaced and had to have one repaired. They completed the repair in a timely fashion. I love this shop. I will trust them with all of my repairs.
Wonderful service! I was heading out when I realized the tire pressure in my car was dropping fast. We stopped by another company first that turned us away. When we got to Tire Kingdom, Mr. Eduardo Galan, was extremely friendly and welcoming. He stayed longer than the store was open to change our tire & windshield wipers. Would highly recommend!
At age 50, this is my first ever review.Tonight, I arrived at Tire Kingdom on 172nd and Pines blvd 10 minutes before closing time with a tire low on air worried that they would turn me away. Raul G. greeted me with a smile and told me that I looked stressed out. I ask if they would look at the tire and he simply replied, “don’t worry, we’ll take care of it. We’re here for our customers.” At that moment Kevin H walked in and took over the job. Kevin, not only fixed the tire, but also rotated my tires! Best of all, there was no charge because I had road hazard protection. Guys, you are a great team and I appreciate you not worrying about closing and doing the best for your customers. I will be a loyal customer as long as you both are working at Tire Kingdom!!! Thank you and great job.
I am hard to impress. This shop and their management never disappoints. I manage a fleet of vehicles for a local company. Tire kingdom earned our corporate account because of Good pricing and quality service. Judy is the Woman in charge and i love the quality of care she provides every client. Fixed my moms car and saved us over $900
Amazing customer service by Andre. Highly recommended. Great service and very professional!
They had my car ready in under the time they told me, what felt like 15mins. Very nice and moved with a sense of urgency. I had gotten a flat on my way to school and had a presentation that day. They knew the importance that day and took it into consideration. Appreciated their service.
Excellent service and Great Staff!Have been a customer for 26 years!
I would like to personally thank Mr. Kevin for a job well done and installing a new tire on my wifes 2015 Ford Fusion. Instead of saying sorry, we are closed! Your consideration and service was excellent. Positive appreciation is never ignored in this lifetime. Thank you!!!!
Brought my car in yesterday with a nail in the tire and a dead tail light. I made an appointment over the phone with Kevin but ended up coming in much earlier. Kevin is a real customer service asset to tire kingdom - he remembered me from the phone and greeted me with a smile. When I came back after work my car was ready to go right on time and Kevin said the tail light was would be free! I am very happy with the customer service and the work quality and I will definitely drive out of my way to come to this location in the future.& thanks to Kevin for saving the day!
I went to tire kingdom to have my new tires installed with a wheel alignment. Tires were installed fine but the wheel alignment was never done. My steering wheel still had to be turned towards the left for the car to go straight. This is exactly how I dropped it off. I went back the next day and they rushed my car to address the issue which is good. But when I got the car back the second time my steering wheel is aligned to the right side now. Not worth the $85 dollar poorly done alignment and time wasted.
Judie Ann at the service desk made feel immediately welcome and that I would be well taken care of. I was a little hesitant to bring my car in in the first place, but she was very knowledgeable about what my car needed, so that made feel at ease. Great service at this location!
I have had some of the best customer service from any business that I have ever gone to. Eduardo went above and beyond to help me make the best financial decisions for my car. I pass dozens of other tire kingdoms and drive 40 min just to come to this location. I trust their opinion and im so happy with the work that was done to my car.
Quality work at reasonable prices. The team at this location is a breath of fresh air when it comes to customer service. I recommend this store to those in need of an honest and reliable mechanics to let you know just what you need! 👍😉
Great place service is always a plus Kevin is great thank you
Been going to this place since I got my first car 10 years ago and have always been helped quickly, kindly and professionally. I can pull my car up at any time and they will take a look at a problem for me with no questions asked!
Had to wait a little longer than I would have liked but overall it was a smooth experience. The manager is very empathetic to their customers as well as comforting.Had to get two tires changed on short notice without making an appointment. Would go back again.
I’ll make this short and to the point. If you want your car/truck worked on by professionals that care about your wife and kids riding in the vehicles you drop off with them. DO NOT come to this place. JUST DON’T!They will put items on the work order and NOT DO THE JOB. Unless, of course, you call them out on it.My long time mechanic relocated down to Cutler Bay in Dade County. Only reason I’ve come here is because it’s literally down the street from me.WON’T BE COMING BACK, EVER!
Needed a plug on a tire they told me it was too close to the side of the tire but definitely could sell me a new tire. Went to another tire shop they fixed the flat no problem the nail was not too close to the side it was on the tire the tire contacts the road just off center. I dont know why I keep trying to give this Tire Kingdom my business
Great location and service! They have coffee and a lounge for you to wait in. Ill definitely be back!
Nice service, and They did a good price match with Midas groupon coupon. Raul the service manager was very courteous and helpful.Thank you
Good service, the employees go that extra mile to resolve the problem with your vehicle. Recommend the shop. I will go back without hesitation.
Im a repeat customer. Today I was very pleased. Tire Kingdom fixed the slow leak on my truck tire at no charge! I did buy the tire there last year, and it a was a minor repair, but free service is still a pleasant surprise.
I love the service and Mr. Jackson was attentive, friendly and honest. Thank you
Ive been here for several years on and off. Staff always pleasant and gets the job done at a reasonable price.
I had purchased my tires while visiting relatives in Ocala. SInce then, some lights had popped up on my car and the tire pressure light hadnt gone away. Now that Im home, I went into the closest Tire Kingdom to me where they were awesome! Sylvia and Kevin helped me out the most, but everyone there was great! They checked out the car and fixed what needed to be done. The whole time, they were pleasant and talking to me as if I were a friend or family. I am so glad that I got my tires through them because I feel like I found a shop to handle most of my car problems! (Even though they are part of a chain!)Note: While the inspection of the lights was free, I did have to pay for the fix as they were not related to the initial purchase of the tires. Also, they do have a charge for diagnostics, which is typical in any shop you go to. If you do services with them, they reduce the diagnostic charge. (Again...typical of any auto shop!)
I know this is long but please read.I beg anyone thinking about visiting this location PLEASE DON’T. I took my car to this location because my brakes where going all the way to the floor( besides that issue there was nothing else wrong with the car that needed immediate attention ). Dropped my car of 7am with a quote of 500 to change the master cylinder 5 hours later it was “ready” and now my bill changed to 700. Driving back home it was fine my brake pedal seemed to be function fine. The following day on my way to work my brakes STOPPED WORKING! The scariest thing ever. So I took it back the following day at 9am for them to fix what they were suppose to fix the first time. This time I got no call to say my vehicle was done I went to pick up the vehicle at 6:30. I was met with a bill of 400 to replace 1 brake pad. I refused and said I’m not giving you anything else because if that was the problem why didn’t you guys fix it the first day. The receptionist told me that the car was not drivable. I was so confused I gave it to you drivable so figure it out. Got the car back and drove it home and started to smell a strong burning rubber smell. Thank god I live behind the location because when I got home my tire was HOT. I couldn’t even stand next to it, that’s how hot it was. Check all of the other tires they where warm but not hot like the other one. And from the heat my tire was getting flat really fast. Woke up the next morning and my tire was beyond repair. And I noticed this mysterious oil leak that I didn’t have before. I refused to take it back to them so I called TBC Corporation. The customer service is HORRID. I was just on hold for 45 min waiting on someone to review my complaint, only to have the line go dead. Long story short they ruined my car. Now I have to take it to another auto shop. I will continue to call because this is ridiculous.
Excellent experience. Kevin and the team at this location understand automobiles and they understand people. The service at this Tire Kingdom was exemplary. I wish that were the same at all TK locations.
Wont patch a tire and wont install a lightly used tire on the rim. But happy to sell you over priced tires. This place is a joke.
The team here is always very helpful and knowledgeable. In and Out with no problem. And they even help with coupons so you arent paying overboard.
I call ask them to check if they have very specific 2019 tires for my car, I was told they only have 2019 because they sell way too many. I make the appointment, 2 hours later they tell me that they have the brand I want from 2016.. So If i dont ask they would put 3 years old tires.. they waist my time..
I rate store #149 5/5 stars because of several Things. The customer service at this store is surprisingly amazing, I went in the store the other day to get a quote about 4 new tires that I soon will be needing.I spoke to Yuri Lebreton not knowing he was the manager until later I asked him what his position was and he addressed to me he was the store manager, he was very professional and very informative about my car . I had no idea how bad of shape my car was in until he informed me about it. I would definitely recommend as many people to go to store #149 to get information about there cars or have work down. I will be returning to get the 4 new tires I was recommended!
Kevin is great person, all work done perfectly. All guys are friendly. Great schedule as well
Great service reasonable prices and friendly staff. Thanks Danny
GREAT SERVICE! My battery died at work and I was an hour away from home..after a co-worker jump started my car I left work late and knew no one would take my car to get the battery replaced so late.I called TK and they were so kind, they helped out right away! The battery was available (at a very reasonable price too) and they squeezed me in despite being completely full! I got my car back right at closing and all is well again...thanks for taking a very stressful situation and making it a simple hiccup!
Eddie, Kevin, Shain were amazing. Saved my skin! Pulled in and they were closing. Re-opened to fix a leaking tire. On EASTER Saturday! Big respect!!Will definetly be returning for anything car related.GREAT COFFEE as well!
They long wait the men need to learn how to multitask better and use your time wisely.The one on 27 avenue id negative zero stars I had fey worst experience there this year. They tried to rip me off and corporate the way they handle the situation was indicative of the behaviour and how I was treated very deveptive the people I felt with that day they told me I need a certain job done when it wasnt too much to cover here I do nig have the energy run
Terrible customer service. They broke my lug nuts and told me to go buy new ones and blamed me....The lug nuts were fine. Ive changed my tires plenty of times w/o any issue.If I could rate it 0 start I would.AVOID AT ALL COST.
Just like to say thank you to Raul and his team for trying to figure out whats going on with my car Ive been there multiple times the past couple of weeks. Kevin at the front desk was always nice and professional and has a passion for cars.
I had an amazing experience here at Tire Kingdom on Pines. I went in for a patch up on my spare tire. I was greeted by a man named Raul and he was more than helpful. He followed me out to take a look at my 2002 Camry and let me know that I was actually missing some lug nuts for a couple of my tires and offered to go ahead and replace them if I went ahead and purchased them at local store nearby, if that wasn’t enough I also told him I had purchased a new bulb for my headlight and offered to fix that as well! After pricing up the patch and taking the car back; he informed me it was even more minor then we thought and simply took care of it free of charge. If that isn’t amazing customer service I don’t know what is.Thank you to the entire team.
Really good service, Eduardo & Kevin went out of their way, even staying late, to make sure my car got fixed so I wasnt stranded! Good prices too-
Today was the first time I visited this store, we had our company trucks there for an oil change service and tire rotation, some of our other team members had been here at the request of our corporate maintenance manager. We arrived at 7:50 am thinking that we would be early but to our surprise they had opened earlier than what we had been told, the person behind the counter wasnt very pleasant to deal with, very snapping in a way, she needs a course in how to treat the paying customer.We watched the work being performed in the shop, the employees were very distracted, not focused on their work, maybe they dont understand that time is money not only for them but for their customers as well, we actually watched some other customers that were displeased by the long wait and left .The reason that we came here today is that we are very busy thru the week and this tire company is open on Sundays, I was not happy at all with the service nor the attitude of the sales person and tomorrow will talk to our corporate maintenance manager and advise him that we should seek a different tire company going forward, I personally will not ever use these folks again .The store was not clean, the shop area looked very unorganized and dirty and there was too much horse play between the employees, very unprofessional and to top it off we were there from 7:50am to 10:57 am, far too long for a simple oil change and tire rotation.I generally give honest reviews and most of time they are positive but not here and not today .
They will take care of you. I recommend this place to anyone.
Eddy at the front desk was very helpful with questions about my car, the service manager Kevin was very knowledgeable great place l will be going back...
Called and they had to get our size tire. They had them in 2 hours, went there and had them balanced and installed. Everyone as very nice, helpful and professional.
Had an appointment during my 1 hour lunch time at 1 pm and got to work late because it takes 1 hour to balance two tires... this is obsurd why schedule appointments for a procedure that takes 15 mins and have to wait an hour... never again will i come to this location for any work to be done to my car
Very rude staff, theyre not trying to help you theyre trying to sell you everything they can. Taking my car somewhere else.