This is how I left the salon. This is my third time giving this salon a chance whether it was this location or Altamonte. The application on my toes were trash and the end result of my nails were trash. I was there from 9 am - 2pm and I left with absolutely nothing. There was no common sense through out the salon as it took them almost 20 minutes into me soaking my nails off that I should probably be getting my pedicure done to reduce time.Because she took so long with applying my nails, I decided not to do the design and asked to get a top coat of the colored acrylic because when you put my nails to the light, you can see there was no acrylic color in the middle because of how low she filed them down. She put the color on and it was treacherous. I asked for her to take the entire set off and because I had other things to do with my day, I was unable to stay to have these set soaked off.Either location is filled with many amateur artists that play with your nails. This is black owned and it is the only reason I gave the salon more than one chance but never again.

I needed a last minute spot due to me going out of town and they took excellent care of me! I got a full set and pedicure from one of the ladies. Their work speaks for its self. The salon is cute and extremely modern. I’m can’t wait to go back. I’ve found my new nail home.

Allison Franco is a thief who will make you pay a deposit, cancel your appointment the same day, never reschedule you and never give your deposit back. Any type of establishment that allows their employees to steel from their clients is one to stay far away from. You’re better off booking somewhere else.

I arrived for my scheduled appointment and the tech had me wait an hour, she stopped mid session to eat, which I understand, we get hungry, we need to eat, but she didn’t even wash her hands when she was finished! When she took me back for my pedicure her gloves broke, didn’t change them and she kept touching her phone with her gloves on, she was very rushed because she had another client come in. My acrylics came out nice but my toes looked terrible. I noticed almost all of the staff not wearing masks or wearing them on their chin, the salon was very dirty and unkept.

This is most likely one of the most unprofessional nail establishments I have ever had the misfortune of doing business with. Impossible to reach over the phone. My nail tech didnt even show up for their own appointments that they charge a deposit for. They wont even extend the courtesy of returning deposits when the tech themselves dont show up for their own appointment. Even looking at some of the responses the owner makes to other negative reviews is disappointing. They dont even apologize. No matter how good the quality of work, the unprofessionalism and the lack of customer service is unacceptable. I highly recommend to stay away from this establishment. They will take your money for services never given and ignore your phone calls/messages.

Most nails salons don’t require a deposit. BEWARE!!!!!!! The first red flag was them asking for a deposit via cash app. I NEVER have paid a deposit for a nail appointment in 10+ years. The place is really dull and dingy, tight, and uncomfortable. I had a scheduled appointment. I arrived on time and was told quite unkindly to wait. After 15 mins I asked for how long and she said another 15 mins and brushed me away. I had a busy day and rushed to make that appointment on time. I had a flight that night so I was unable to wait any longer. They refused to give me back my deposit even though they could not keep my time. I should’ve known. Most salons don’t require a deposit so BEWARE. They are shady. I ended up at luxurii nails on west colonial instead. NO DEPOSIT, ON TIME, FAST, they helped me choose the designs, creative, so friendly, nails came out fire.

I went as a walk in informed I wanted fullest and pedi nails turned out decent. At the end of full set was asked to come back tomorrow for pedi. End result walked out paying $80 bucks for mediocre nails.. Plenty of imperfections clear to eye.

Francodrip cancelled my appointment while driving to the place told me we can reschedule but didn’t and I had to triple text her to just get my deposit since she did not respond. So I called the establishment to get a different person to do my nails and whoever picked up the phone was unprofessional and not helpful after I told her my situation . I wanted to support black business but not if they aren’t professional. Do not go here give your money to people who care about their craft and business. Not just money. UPDATE SHE BLOCKED ME AND DIDNT SEND THE MONEY SHES A THIEF.

Originally found this place on instagram & was excited to book. Waited a whole month for an appt with “@Francodrip”. The day of my appt she never showed up after i almost drove an hour. The tech texted me to say she “confused her days” then i replying after for a date and seeing if she could accommodate due to how far i drove & still 2 weeks later i heard nothing. The same nail tech canceled on one of my girlfriends & then wouldn’t take the deposit off her next appointment so she cancelled & she charged her the other deposit PLUS the whole service after she cancelled and had the proof of the cancellation. “@francodrip” and the owners of legacy nails are unprofessional and inconsiderate of peoples time. I will NEVER recommend this place to anyone.

Was canceled on by the nail tech Allison Franco and never received my deposit back. Two other friends I previously recommended (huge regret) had the same experience. I canceled my next appointment and they charged me FULL PRICE. Disgustingly unprofessional and will literally steal your money. Do not go here.

Got my Nails done by Davina I absolutely love themI showed her a picture and she did them even better!! Will definitely come back to her for my next set

The Henna Studio is now located at Legacy Nail Salon. Ena is a true artist when it comes to doing nails and henna.

This establishment employs thieves and covers for them. Allison Franco will make you pay a deposit, cancel your appointment, and never get back with you or return your deposit. I wish I read the reviews before booking with them.

Cute, quiet atmosphere with a very friendly vibe. My manicure was perfect, and the nail art I had done far exceeded my expectations. I cant stop looking at my hands! This studio is a rare find with its knowledgeable and incredibly artistic beauty experts. Would highly recommend this salon

This place is truly professional! One of the best nail shops I have visited in the entire state of Florida. Clean space, nice employees, and most importantly business is ran exceptionally! My nails are beautiful, I’ve found my new nail shop home!

I’m originally from Nashville and came to Orlando to visit family. I stopped by Legacy and completely fell in love. They did an amazing job on my nails. She and the owners were very polite and made sure that I had everything that I needed. I can’t wait to come back to town to visit Legacy again!

My first of many times coming. EVERYONE is so personable. I brought in a nail idea off of Pinterest and they went above and beyond my expectations. I love how clean the salon was and how clean the staff was. I will definitely be back. I highly recommend everyone to go visit.

When I say these ladies are literally the best in town! I visit Orlando often and every time I need to run into a nail salon, I don’t receive that top quality service that I’m looking for! Legacy Nails does it right (the first time) every time I’m in town! Love them! Thank you ladies! See you next time!

My nail was unprofessional left to take pictures do her nails while I was sitting there . Also did not have a mask on my entire time their. Aside from that my nails were horrible I paid 70 for me to go and get them fixed the next day. Her name is MIA by far the worse nail tech I have gone . I posted pictures .Seems like legacy hires anyone

Great service!

I was visiting from Tennessee and stopped by this shop to get my nails done. It was super cute, the owners were cute and super friendly, they offered wine, and I loved my nails! I would definitely go back when i visit Orlando again!

Why is this place open when all nail salons are completely closed until Monday May 11 by the governor. Smh covid19

The owners and staff are caring and extremely sociable! They understood exactly what I wanted and executed it perfectly! Will most definitely be a repeat customer!

Jordan did my nails and toes! It was a welcoming environment and professional. I came as a walk in and they fortunately had space to fit me in! I love them!

Lovely experience

Very pleasant. Professional. Personable. Reliable and talented!

The shop is very chic and lively. There’s so many styles to choose from and the atmosphere is comfortable.

Ena my girl !!! Love my nails

Awesome!

Ena was great thank you so much

Nice atmosphere and good customer service

Love them!

Very unprofessional. Told they was available from 12pm and 5 pm. And arrived at 4:50pm as a walkin.

Unprofessional nail salon