The individual I interacted with on the phone was very patient with me even though I had phone and hearing issues and was careful to explain everything and made the process efficient.The individual who came to pick up the car was also efficient, friendly and made the process a breeze. Also very accommodating when I was acting a little dumb and unprepared.They paid right away, in cash, over twice as much as trade-in offers I was getting.Couldnt have been a nicer, easier experience.

Set up a pickup time 24+ hours in advance for 10 AM (to mesh with my 30 minute break from work); ended up calling at 10:15 after no truck arrived to be told I’d get a call back with a new pickup time. No call by 11, so my wife ended up having to call again to let them know 230 PM would be the next good time, followed by 5. Tow truck ultimately showed up at 530, but it was all over and done with in 15 minutes, so that’s the silver lining. I also had $60 taken off the original quote at the last minute because my catalytic converter had been allegedly replaced, but the 1998 car with 300K+ miles had caused too many problems for me to raise a fuss over that.

EDIT: 3rd time was NOT a charm. At least they canceled and didnt leave us hanging again. Those of you giving 5 stars, whats your secret for getting ABA to actually come out and get the vehicle?No-show for the 2nd consecutive day. No call-back as promised after contacting them.Stuck at the house waiting for them to retrieve a donation vehicle. Now rescheduled for the 3rd time, maybe itll be the proverbial charm.

I had an appointment for 3pm for someone to come pick up a car. I called them at 3:15 to find out if someone was on the way and was told they would call me back. At 3:30 I called again and I was again told that they would call me back, this time in 5 minutes. It has now been 10 minutes since that call and Ill still waiting. All I wanted to know was whether the tow truck was on the way and how far out it was so that I could figure out the rest of my day. I have errands that I need to run before businesses close for the day. Running (now 45 minutes) late is very rude and unprofessional.

The local place here offered $75 for a running driving toyota😑. So happy i was able to get linked up with this company. They gave me a really fair offer and were able to come out and pick up not just my toyota, but also agreed to drive out to wesley chapel to pick up a trailblazer i had also. Wonderful communication and service. Professional, prompt, and friendly. Absolutely will do business with them again and highly recommend their services.

ABA was great. Gave me the amount that was quoted for my Toyota Camry and the Tow Truck driver was on time and very professional and friendly. Highly recommend if you are trying to sell your junk car.

Had 2 vehicles removed from my property today, and they gave me more money for each vehicle than I was quoted by online junk car buyers in my area. Excellent service, and paid me immediately. Both vehicles removed within an hour of calling them.

We have tried several times for them to come pick up car and they confirm and never come. Several times now. Unprofessional. Not even a courtesy cancellation call.

Needed a part for my 97 Honda Accord which is super hard to find and bingo! ABA Used Auto had it! What was good was they told me about cost and availability right over the phone which saved me a trip across town lie other places made me do. Ugh!I really got a good vibe with great customer service which is a rarity nowadays. Low prices and got the part I needed! Ill be going back if I need anything else! Thanks Julie from ABA!

Best Prices and great customer service!

Called all of them and got the best price and service with Cathy from ABA

Theres not too much attention.

Nice

As with many others in the review section. They called me in response to a quote. Set up a pick up time the following morning. No call no showed. Called the office and was told he would check and call me back. No call back after 2 hours. Call them back and get told that they will be there this afternoon. No call no show.