As always, Adante had me back on the road safely ( replaced a bent suspension part ), oil was changed and a tire rotation done all while I was at work.Excellent care, didnt empty the wallet and life is good. This is a place you can TRUST to service your MINI . Youre taken care of the way every dealership should conduct business.

I brought my car into the mini service center without an appointment and was helped immediately. This service center has complementary beverages, snacks and WIFI. While I worked remotely in the lobby I was sent real-time videos of my car and status reports by email. My car was serviced and washed within an hour, then I was on my way! Highly recommend.

I was thoroughly pleased with my first experience at the Orlando Mini Service dept. I made a 2pm appointment but my plans changed and I I was able to get there earlier. Called, spoke with Tiffany and she told me to come right in, so I did. Got there, checked in quickly. While I waited Tiffany lent me an iPhone charging cable and soon thereafter I got a text from the technician with a link to a video clip of him inspecting the car - that was cool.Visit lasted about an hour and I got the car back clean.Tiffany’s awesome and Orlando Mini took care my Mini. Great experience - thank you.

Adante is a fantastic serviceman and I love my mini. My only complaint is having to replace tires so often. My car has 32k miles on it and I have replaced all 4 tires twice.

Adante was great to work with. Took longer than I had hoped, but certainly not anyone’s fault, I went in thinking it was breaks & rotors when it was only old tires (they sit in very hot garage for long periods- got dry rot) put new tires on, alignment and I was off to the life I love. Thank you Mini Orlando

I bought my Mini Countryman 5 years ago from Orlando Mini and had my car serviced there since. They take great car and are very up front about what service is due and if it can wait until later. I have been extremely happy with their service center and could not ask for more.

I went to get maintenance done on my car (needed the whole 9 yards!) and Tiffany and another lady she was training at the front were so incredibly kind and helpful during the entire visit! Highly recommend mini orlando- they are very transparent about their pricing and keep you updated through every step of the process.

We made an appointment online to come in and see a car on a Saturday morning. We drove down to Orlando from Port Orange and showed up for our appointment and were greeted by a salesman who was very nice and very polite. He brought the car around and we test drove it and decided to purchase it. At that point we were served by a sales person named Brooke. She was fantastic and really polite. However they were unwilling to finance the entire cost of the car, so we left the dealership and secured financing on our own. When we called them an hour later to say that we had our own financing and would they come down on the price a little bit, they agreed but they only lowered The price by $1000. So we decided to walk away from the purchase. Then the used car sales manager called us two hours later and offered to lower the price to what we had asked for. I said I would talk with my husband and call him back in a few minutes. I returned his call a few minutes later and he was away from his desk. I called back an hour later after receiving no callback and he was still not available. He called me back another hour later and told me that they had sold the car! We are very frustrated that they sold a car they had offered to us when we had told them we wanted to purchased a vehicle and they had not returned our calls. I expressed my frustration and was told by the use car manager that it was my fault because I didn’t call him back. I then called and spoke to another sales manager who I believe was named Jim, and he told me that they don’t hold cars for customers. We did not ask them to hold the car for us, they called us and asked us to buy this car for a certain amount and we agreed and return phone calls. I believed we were in the middle of a transaction to purchase this car, I did not believe that they were selling it without first checking their messages and seeing that we had returned their calls only 10 minutes later. I also felt at the sales manager Jim was being condescending and did not take my word for what I was saying. We have financed two other cars through many in the past and we love the mini brand. But we will never shop at this dealership again, and I don’t recommend that other people shop at this dealership ever! The car was far over priced when we went into purchase it and that’s why we had to secure financing from somewhere else, and why they wanted us to put so much money down in the beginning. I just feel like they have terrible customer service when it comes to the managers and the financing. The two salesman we worked with were fantastic -which is why I gave this review two stars instead of one

Adante was so nice, caring and just above and beyond. I really felt appreciated and he treated me like a value customer. He explain the process and was always very knowledgeable about the car.

Orlando Mini and team are always responsive and thorough when I visit. The service advisor Tiffany B. Is amazing!

I want to send a big thank you to Tiffany in the service department. Ive dealt with her on several occasions and let me tell you. This woman is as professional, knowledgeable, honest, and friendly as a person can be. She has always greeted me and reached out to me with the kindest and straightforward attitude you could ever want. I highly recommend her as your service manager. It may cost you a few dollars more to get repairs from the dealer once your mini goes out of warranty. But you definitely get what you pay for and her service and follow up skills are second to none and I hope over the years she advances in the company. People like her who take pride in what they do, where they work, and how they carry themselves are deserving of recognition and praise. Thank you again for taking the time to work with me to find the best resolution for the issues Ive come in with in regards to my vehicle.

Second time we have been to this location. We asked for Adante again because he was so good to us the last time we were there. We had no problems. Took us right in and was quick. I love the video they send you before the service is over i think it’s so cool. Don’t know if other dealerships do this but we like it. Will always go the Orlando dealer to get our oil changed. Thank you Adante for great service!!!

Adante is a great service advisor. He goes above and beyond to keep our Mini looking and running great. We came in for a routine service and left with brand new wheel arches because the originals were grease stained from the factory.

Always receive excellent service and appreciate the help Adante Cameron provides in answering my questions.

Adante is amazing every time I go in. Hes always great at explaining whats going on, giving straight forward time and cost estimates, and making sure Im in and out as fast as possible. You dont normally encounter that kind of transparency with dealerships -- hes the best.

I recently moved to “The Villages” and needed the 1st service on my 2021 Mini Cooper Countryman. Orlando Mini is only 1 hour away and complete service including tire rotation was less than 2 hours. Tiffany was my service advisor and was knowledgeable, polite and overall excellent. I am very pleased with Tiffany & Orlando Mini courtesy & efficiency and recommend.

Adante is amazing at what he does! Always happy to assist you on all your questions and needs! Always keep great communication with anything getting worked on your car and making sure you are all set!

Adante and his team were exceptional! From the moment I walked I. The door everyone was positive and prompt! When they shuttled me to work, they were so friendly and conversational. I received a call from Adante but was unable to step out of a work meeting, so he texted and we resolved the issue quick and painlessly. I was very impressed with the video inspection that I was sent via email. Much sooner than I expected, my car was done and Adante had his driver waiting for me at my office. 5 stars to this team, hands down!!

Thanks Tiffany, you and your crew were very helpful, and haven’t had any problems. Thanks for taking care of my problems quickly and professionally.

Tiffany is your go to service advisor at Orlando Mini. Be sure to make your appointment with her. You can do this online, no need to wait on hold to speak with someone. She will not let you down! Also, a shout out to Mario Cabrera, my service tech.

(Phil Greenwood) 👨‍💼is a great employee. A parts advisor you can count on. He helped my Husband and I with a large order of parts we couldn’t find anywhere else..Very knowledgeable & honest👍I highly recommend you speak with Phil for your MINI parts.... Thanks again😁😁😁

We’re from New Orleans and don’t have a Mini dealership close by and our daughter is attending college in the Orlando area. They made us an appointment and gave us back the car the same day, I wasn’t expecting that. Adante was our service advisor and we were very pleased working with him.

Tiffany, my service manager, the maintenance-service techs & the customer service personnel were very professional, helpful, and so easy to communicate with. They addressed all my concerns, answered all my questions, finished the maintenance on my Countryman earlier than expected- all while delivering excellent service with a genuine friendly attitude, a happy to help smile. Tiffany and the staff at Orlando Mini are a pleasure to work with.

Customer service was great however I had a nail on one of my tires turned out I had another nail on a rear tire. 1 tire was covered by insurance mind you barely had any tread while 2nd one looked better and was denied to replace it with the tire insurance (did not make sense to me at all) I’ve never had any issues with Mini dealerships except this one. What’s the whole point of having tire insurance when you can’t replace it even when there is a nail in it?

Great service! Easy to schedule, time estimate was spot on, car was washed and spotless. People were friendly, efficient and waiting area was comfortable with free coffee, tea and cocoa. Highly recommend.

Always have great service from Adante and the whole rest of the Orlando MINI team. Always upfront and willing to help in any way they can.

On vacation from NJ my head gasket went bad and needed replacing. While working on the vehicle I came across other things that needed to be addressed. As I called around and couldnt find a thing I decided to contact Orlando Mini parts department. I was immediately connected to Phil Greenwood, now Ive dealt with other dealers before but I will say best service Ive encountered hands down! Very honest, upfront, and professional if you need parts for you Mini then contact Phil Greenwood for all your part needs and wants!

Outstanding service every visit we make to this dealership/service department. Professional, accommodating, knowledgeable and honest. Thank you Adante for always providing us with an exceptional experience!

From my first visit to Orlando Mini, Adante has been an outstanding Service Advisor. He will ensure your all expectations/experiences are met. Thank you!

As always, service was Awesome. Tiffany always does a great job. Very happy with service.

The entire staff at Orlando Mini Cooper are marvelous! Orlando Mini Cooper treat everyone with a geniune care and concern. They are my dealership family! If you want great service from excellent people, stop by and become A Mini family member!

I love going to the mini dealership. Everyone is so nice and excited to help you. Everything is clean and comfortable! And Adante is so sweet and has such swag!

The service department at mini is great. They are always honest and informative on my car needs. I will continue to return to get my vehicles service here.

Adante is always professional and accommodating when I drop off my mini. I feel like I’m in good hands and he goes the extra mile (no pun) to help.

Always great service! Service guy Adante always on time, give great service and answer all of my questions.

Very pleasant experience, they took care of my daughters mini. Sent me a video of what was wrong with car!! Impressed!!

Orlando Mini makes you feel they have your best interest in serving your mini, and making it easy for you regarding time and money. In addition, Tiffany and Adente provide excellent service, including Mario, service team leader. Also the video aspect of letting you know the problem before repairs is excellent!Jim Pinero

My Service staff is great 👍🏽Friendly and hospitality — if you need to work they’ve got connections for your laptop while you wait and refreshments.I get all my service done here on my mini!

Service Dept has been up front and fair. Not inexpensive but no dealer is. Have never tried to sell me unnecessary services. Tiffany has been exceptional and is the reason I keep going back.

First time Orlando Mini customer and I have to say I was impressed. My service rep immediately made me feel comfortable and confident that Ive made the right choice bringing my vehicle to OM. Adante was very detailed and knowledgeable of my situation and the results certainly were exceptional.

Adante’s genuine care & customer service are a tremendous & great value-add to the Orlando Mini Service department.Adante is always informative, realistic, & provides a sense of calmness when dealing with car services which at times could be stressful by nature. Appreciate the calmness & even more so the jokes to lighten the situation.I have had a comfortable experience at Orlando Mini, which is especially favored during these pandemic times. The environment is welcoming & Adante definitely adds to this feeling.

December 24, 2020Car shopping can be an exciting, yet stress-inducing experience. Thinking back through every encounter I’ve ever had; it is without hesitation that I can honestly state that Anthony Ricciardi is the best salesperson I’ve ever dealt with.My wife and I called Orlando Mini, just to see if we “could” do a test drive because of the COVID Crisis. Anthony gave us the information we needed and told us he’d be happy to help us when we arrived. While the goal was to just see if the Mini was even a comfortable car, a few hours later, we were driving home in a previously owned 2017 Mini. Throughout the process, Anthony was happy to share the features and benefits of each model offered by Mini and help us navigate the decision whether to focus on new versus a previously owned vehicle. In the end, we really wanted to stick with a used car. To Anthony’s credit, he never pressured us to steer toward a new model and stayed focused on the vehicle we liked.Throughout the entire process, Anthony was courteous, friendly, and made the process very easy. I hinted that I might be interested in trading in my other vehicle for a Mini Countryman in the very near future. Anthony shared all the vehicles available as well as the timeline if I wanted to design my own. As it happens, life got in the way, and several weeks passed. Anthony would reach out periodically, just to gauge my interest and keep me in the loop regarding the specific vehicle I preferred. While most sales folks would probably walk away, Anthony maintained his upbeat manner and let me know that there was no pressure. Three and a half weeks later, I called to let Anthony know that we wanted to move forward with the Countryman.It is without reservation that I recommend you ask for Anthony if you have any interest in a Mini. I promise you will feel welcomed and will be treated with a high-level of respect! Thank You Anthony for making this car buying experience so enjoyable, twice!!

Stopped by to test drive a mini, without any intentions to buy, two hours later, with absolutely no pressure and good transparency we purchased a Clubman. All thanks to Karina Blekhman, excellent service.Many thanks to the manager and Jackie in Finance.We will be back and we recommend this Mini dealership to anyone looking for a great experience.

Car service was done in a timely manner. Tiffany was informative and patient during visit. Thank you!

Fantastic service! While your mini is being pampered you can pamper yourself in their beautiful waiting lounge. Theirs a variety of fresh Starbucks Coffees to choose from 🤗along with comfy chairs to relax an watch tv.

The team at Orlando Mini are so helpful and fantastic! Elizabeth was very helpful with my car situation and was able to provide me with everything I needed.

Everyone at Orlando Mini are fantastic. Thank you for always taking care of my baby.

Ask for ANDREW! He was amazing from beginning to end. Patient and helpful through the entire process. Brittany the finance manager was also amazing to work with. I cant thank them enough.

I’ve been getting my JCW serviced at Orlando Mini for the past 5 years. Adante takes great care of my Mini Cooper.

Tiffany and the service department is very knowledgeable And is a great person to work with!

For the recall of the power steering first time on April went to the check the recall they was suppose to call me on June never happen....I have to callJuly second time in to tell me no can do the work because after partThey didnt check my car the first time inAnd the letter from mini said nothing about it aftermarket products

Pretty easy to get to even with all the construction in the area. Google maps was Dead On.There is an adequate amount of parking including for Handicap vehicles.Arrived early for my appointment and was met by Adante who checked me in.The Dealership was clean and well staffed.They have a waiting room which has beverages, cakes and a few snacks as well as a TV. They have restrooms which were also clean and in good working order.While I waited I met with one of the Salesman Andrew with whom I spoke about my Lease renewal. Both Adante and Andrew were absolute Gentleman.When my vehicle was ready, also as promised, it was returned to me washed which was appreciated.Great Dealer, Great Group of People.

Overall a great experience! This is the second car I’ve bought and it’s still a scary thing! I’m still learning but Karina made it super easy. She even came in on her day off to finalize everything with me! Brittany was amazing as well. Mini Orlando is all about making it as smooth and quick as possible. I loved how I was able to do pretty much everything via email and text due to covid. I went in for a quick test drive and before I knew it I had a new Mini! Thank you Karina and Brittany!

Mine is a very long story. In the end, no dealer, not only of MINI but of other brands, has ever provided me with a service like this.The service and help went beyond and above any standard.I wish all service centers had a person like ADANTE.

I love Orlando Mini! There entire staff always provides amazing service.

Like always, I was treated like family, was very pleased with the service done to my Clubman Mini, they have everything in there to make my waiting for the car pleasant; Wi-Fi, WiFi station with charger stations, TV, Coffee, Ice Cream, bottle water, etc. Adante is an excellent agent, more than an agent, he is a friend, that you feel comfortable when he shares what needs to be done to your car.One of the many reasons that I bought a Mini was because of Adante’s Customer Care and all the personnel at Mini Orlando.

Always accommodating & thorough service. Have worked with Tiffany in the past & she’s #1!

Great service as always. Adante from the service department is very professional and can give him the highest recommendation .

Tiffany was extremely courteous snd efficient. Easy in and out, great communication, car was ready as promised.

My experience at the dealership has been always pleasant. Any concerns or questions that I’ve had has always been addressed before leaving.My service advisor is Adante and he’s always done a superb job!

Davids response is FALSE! I still have yet to receive parts DOUG and the MAINTANENCE TEAM LOST!!!!!!!!!!!!!!!!!DONT WASTE YOUR MONEY HERE THEY’LL OVER CHARGE AND UNDER WORK!!!!!!!!!!!!!!!!!!!!DO NOT BRING ANY CAR HERE WHATSOEVER!!!!!!!!!!!After my two prior repairs here at mini David says they don’t give out loaner cars off the lot anymore and will force you into paying for a rental from enterprise. Even though when I had a blow gastet and did an engine swap, they were QUICK to make me FEEL WANTED! Yet as soon as CASH WAS IN HAND, they ghosted me. I HEED YOU AVOID THIS LOCATION AT ALL COSTS!Doug will over charge you for work done, and lose part on your car. The staff will refuse to call you back and never reply to any voice mails you leave. Better off spending 3 hours driving up to Jax; due to their INCREDIBLE CUSTOMER SERVICE AND ATTENTION TO DETAIL ON THE WORK BEING DONE WHERE ORLANDO FAILS; to get your car fixed as Orlando should be negatively rated. Doug is beyond useless, wont call you back when he claims he has. Pulling phone records from AT&T PROVED THIS!!! He will tell you one thing then do another. Ive been waiting months for parts on my car that Doug lost while my car we being repaired. I heed you DO NOT GET ANYTHING DONE HERE!!! DOUG TIFFIANY AND DAVID ARE ALL INEPT AT THEIR JOBS!!!!!!!!!!!!!!!

Great service. Everyone is very professional. Highly satisfied with their service

It goes without saying that the people companies employ are the main reason to its success. Orlando Mini Service went above and beyond what is customary to ensure my Mini and I were taken care of. From the initial checkin with Tiffany, thereafter Franks outgoing personality and care in making sure I was OK when picking up my rental, their update on my service needs, to finally Adante, who provided reassurance when returning my rental after hours that everything was going to be ok. THANK YOU ORLANDO MINI for procuring the right staff to get things done that provide ULTIMATE CUSTOMER SERVICE!!! 👏

I enjoyed my visit to Orlando Mini, RHONDA was patient and very knowledgeable. We were able to close on our car after several hours of back and forth communication and I couldn’t be happier. If you visit Orlando Mini, ask for Rhonda!

Excellent service ! Most important honesty .20 of 10 for Adante great customer Svc.

Service shop is incompetent. 3 months ago, we spent over $5,000 (five THOUSAND dollars) to fix a few different issues - one of them being a coolant leak. This morning, the car broke down on the 408. We are being told that there was a coolant leak and it has nothing to do with what they fixed 3 months ago. Now we have to replace the engine at a cost of $3,400 to just get a used engine. PLUS whatever labor cost will be on top of that. So lets just say over $10,000 worth of work in a 3 month span.We are DONE with MINIs. The customer service was extremely unhelpful. No offer to fix what they missed before. AVOID THIS PLACE IF YOU CAN!

Always a good experience here with Adante and Tiffany. Theyre always so nice and helpful😊

Great staff, great service. Friendly and helpful.

Tiffany was great very personal and the repair was done quickly and professionally

I always receive excellent service at this place especially having Adante as my service advisor.Thanks Adante!

Decent work (though my radio was repaired under warranty but it still keeps going out every time I hit a bump), really friendly people, but HORRIBLE to get ahold of. Been trying to schedule an appointment for multiple weeks now and the service guy is so slow to respond, and has to be reminded over and over that we sent him a note. When you call, it rings and rings or they promise a call back and never do.Fwiw, Im sure theyll respond sorry to hear about your challenges, call our service manager at this number - he/she wants to hear more. Thats a non-answer. Its a lazy response and shows no willingness to improve or fix things without more effort than ive already spent.Orlando Mini friends: I want to love your dealership, I really do. But Ive been emailing a service advisor since June to get a repair scheduled (he told us to email him directly) and he ignores most emails, and takes weeks to get back to us. He was so nice and friendly, but that doesnt count for much if he doesnt answer us :(

Always consistent. They never push unneeded or unwanted services and typically get me out of there quite quickly.

Had a excellent experience today at Mini of Orlando. I took my 2011 Mini Cooper hardtop for maintenance. Staff was extremely friendly and helpful especially Tiffany. The sales staff was extremely helpful and informational as well. I was there for nearly 2 hours but the staff made it feel like family and asked if I wanted anything. During this Covid stuff the cleaning staff was on their A game when it came to sanitizing everything. Very safe and it was definitely A+ in my book. Definitely will come back when I need something. I recommend though that you guys do build a store closer to the clermont area. It would definitely help with us long distance people. Very knowledgeable as well. The staff today definitely went past and beyond expectations.

Parts and the guys at the parts counter couldnt be more helpful in fact they emailed me all the details on my mini Cooper which was nice to see that and I didnt even have to ask he offered to send it to me thats good customer service thumbs up to the parts guys

Though I purchased my Mini Cooper from another dealership I chose to bring my car to Orlando Mini. They have always been professional and family-feeling atmospheric. I normally have Tiffany B (she is awesomrific)when I bring my car in but on my last visit I worked with Adante. Adante demonstrated the stellar professionalism and customer care I have come accustomed to since bringing my car. Thanks Adante and repair department for caring for Libby (that’s my car’s name😁)

Adante’s customer service is excellent !A true professional

I want to thank Mr.Anthony for all your help, very professional and eased going not pressure at all. Keep the good work and I hope to do business again.

Purchasing my car here was the best choice I made, drove 2 hours to check it out and didn’t expect to take anything home. Rhonda made the process smooth and she was very patient with me.

The service is friendly and professional! We appreciate you Adante!

I needed help while traveling and I reached out to this store, PHILLIP, in the parts dept went over and above to provide Extremely excellent service. This storeIs great. Look or ask for Phillip, you will not be sorry!

Adante Cameron is one of the most professional and efficient Service Advisors that I have ever worked with! He kept me informed at all times on the progress of the repair of my Mini Cooper Countryman and worked hard to source the parts needed for the repair by reaching out to other Mini Cooper dealerships across the country! THANK YOU Adante for all your help to get my car repaired in record time!!

Excellent! We bought my wife a Mini last year and it has been marvelous fun to drive. I was looking for a SUV type and happened on a Carfax listing for a 2018 Ford Escape Titanium at Orlando Mini. Anthony Ricciardi was our client adviser and is very capable, treated us great! I have the car I wanted.

Tiffany and the service department were wonderful to work with! They went above and beyond!

Took my moms car in today to be services and was very impressed with the business and staff. Dante was so welcoming and made my stressful day alot better! Fast same day service

They service my Mini Cooper and I’ll continue to get it serviced 👍

I would highly recommend Orlando Mini if you are in the market for a new Mini! We made an appointment with Elizabeth for my wife to come check out a Cooper S convertible. Elizabeth greeted us upon arrival, and the car was all cleaned and ready to drive. After a test drive, she was worried it was going to be a little small for us, but she really liked a four door hardtop on the lot. Elizabeth grabbed the keys without question, and we went off on a test drive, and this one was perfect for her!We thought the fun part of car buying process was over, and braced ourselves for the haggling, the finance dance, and the low trade offers. I cant tell you enough how wrong we were! Elizabeth had already had our trade in assessed while we were out on test drives, and had already adjusted the price of the hardtop from the window sticker to match what was on the website, without us even bringing it up. Everything offered and presented was very fair, credit application was super easy and fast, and we were ready for financing just like that!Hailey in Finance was a breeze to work with, and we were in and out there too. During the process we met Jim, the Sales Manager on duty, who was also super nice and helpful.Not once did we feel uncomfortable, rushed, pushed, or pressured. It really feels like a work family there, and it shows through in everyones demeanor. Thank you for a great experience!

Had the bad luck to fall on a day when their diagnostic system was down - got a loaner until my Mini was worked on - pleasant service & effective work - the trip to Orlando totally worth it!

We had a terrific experience. Brooke answered all our questions and walked us through the process. Everyone was so very helpful and we love our new Mini Cooper!

Needed service for my daughter first car and Adante in the service department and team did an amazing job getting all the issues takin care of. The communication and professionalism was above any other service department I have delt with. We went to several before coming here and I couldn’t be happier with the customer service. They really made me feel comfortable making my decision to fix the car with no pressure or urgency to pay. I will be referring anyone I know to do business here. Thank you again.

Excellent Service! Phil was very polite to my family and I. It was very quick and convenient to get what we needed!

Fantastic fast and direct service

I went to Orlando Mini to upgrade from my 2009 Cooper Hatchback. After I filled out financing paperwork online I was contacted by Brooke Rellias. Between the Covid precautions and my inability to decide on one car, Brooke was very patient and helpful throughout the entire process. Overall I had a wonderful experience from everyone at the dealership. If you are looking to buy a new car, contact Brooke. If you are looking for service, contact Tiffany. They are both awesome people! Thanks again for everything!

I trust these guys bought my used mini from another dealership took it here for 2 routine check ups they treat you with respect and very friendly and courteous. Dante is the best.

These guys are at the top of their game. I’m new to Mini and I had my car serviced here. They were fast, friendly, efficient, and very thorough. Tiffany deserves a raise 😊. I’m hooked all my cars will be from here from now on. You can’t go wrong.

I was car shopping with my husband and we decided to test drive a countryman mini. We stoped at the mini of Orlando dealership everyone was super friendly. Our sales man is Tom Mikl. We had a great experience and he was very attentive to our needs and helpful in answering all our questions. Highly recommend them. Thank you for making a tedious process fun.

Just had to drop a review and say the experience was great, overall. The rep that helped me (Tiffany) was very helpful and communicated everything to me.I brought my car in for a Rotation, Balance, and Alignment as well as Brake Pads, only to find out my pads were fine and the sensor malfunctioned. The sensor was replaced free of charge due to warranty (that I had not known about), and also my on-going problem with Cosmoline dripping from the hood onto my fenders was address and even the fenders were replaced for free, even though I didnt even think to mention it to the dealership.Thank you so much Orlando Mini!

If I could give ten + stars I would! Anthony was fantastic, I drove up from Palm Beach to purchase a new mini ~ he was fabulous the entire process! Well worth the drive ~ do yourself a favor and go to Anthony if you are in the market for a mini! Plus a fun sporty car ~Thank you so much, Anthony 😊

Very nice people that work here and make it clear that they are eager for your business. The only complaint I may have is that they would not give me the gigantic lightsaber that I saw one of them floyds walking around with for the little mini cooper power wheels car. Of course I am joking about that last part. They didnt have those things but I do not expect them to give them to me.

My wife and I were looking to purchase a used vehicle. We search around and realized that the vehicle we wanted to in high demand and a bit overpriced.We looked and looked and looked until we stumbled across Orlando MINI! They had the exact vehicle we were looking for. We arrived and was greeted by Karina (a very nice and easy going individual). Karina gave our 3 year old some crayons and a coloring book to use while we waited! :)We test drove the vehicle and noticed a couple (MINOR) things that needed to be addressed.I spoke with the sales manager (Sam Allegra) and he was VERY accommodating and was VERY open and willing to correct the minor issues with the vehicle !If you are in the market for a great car and a great experience, Orlando MINI is the WAY TO GO! Thank you again Karina, Sam and all the other employees that treated us so well!

Orlando MINI is always a fun informative place to visit. Today was even more fun with the MINI event early registration for mtts2018.