I feel sorry for Javier and Fernanda for dealing with a BUNCH OF TIRE CHANGER TRYING TO BE MECHANICS, they dont know what theyre doing. In my case it was a simple rack and pinion swap, first it took them 3 DAYS to do the job, when I got my car back found out the alignment was bad and their was missing and broken parts on the car and grease hand prints everywhere and footprints. They got to it a second time and is been 4 DAYS. Yesterday I went to check it out and found they dismantle the lower dashboard completely for no reason, what does the dashboard had to do with anything, they didnt do that the first time, this what I mean by saying they dont know what theyre doing, I could of do it myself if I had a lyft to put my car on it but I dont. Never again will I take my car here. Sorry Javier youre a decent guy but youre working with amateurs at best I mean tire changers.
The staff was very courteous and helpful! They were the only tire shop I could even find that carried the size tires I needed. They went above and beyond to help me, not to mention how great their prices are! If not for them I still would be without my car. I highly recommend this business.
Second time at Rubens, It is my neighborhood place to go. Fast, Respectful and has a homestyle feeling. I am always in and out fast. The Counter ladies are the best and the young man who plugged my tire was great/ Hey dont forget you can always add on a tip for the service tech if you feel like it. They never ever ask but to me it is the right thing to do. Thank you Rubens for all you do.
I had a concrete screw in one of my tires. Ruben was willing to do a patch but recommended I get a new tire. After looking at his inventory, he offered me a one time deal of $130 per tire. I got all four new tires for $520. That’s an amazing deal for a pick up truck. Not only that but his guys worked extremely fast. I’m totally coming back with all my trucks needs.
Great service always. Theyre surprisingly fast, always there to help and not take your money, their recommendations are highly suggested. Theyre welcoming and attend to you in a timely manner.
Went in to get my car diagnosed. They charge me $25 to diagnose which was gonna be added to the main bill but never was, they said it was my struts and springs. They told me to buy new ones and come back. I spend $1,100 in parts and labor and my car is still broken. I even called a day before to book a time to bring my car and they told me they didn’t have enough people to work on my car after RUBEN told me to come. After 12 years of coming here, I will never come back. My car was misdiagnosed, they lost a valve cover for my tire, they broke my dipstick, my car is still broke and I am down over $1,100. Terrible way to do business.
I was in need of a plug for my tire and wasnt in a position to plug it myself. I was driving around for my errands and got a nail in my tire. Actually finding a place that will plug tires isnt easy when you search the companies that are well known. The last place I checked was a Jiffy Lube and the person working there advised me going to Rubens. Service was fast and the work was done well. The shop appears a little raggedy but dont judge a book by its cover. Growing up in Miami I was accustomed shops like Rubens. Although the work done was simple, finding a place to do well (not shoddy) and priced fairly is worth a great review.
Great service. Fast and friendly and affordable... I will definately recommend to my friends. I love the fact that you dont need an appt and they fit you in and get the job done quick. Great job.. thanks for a pleasant experience
Excellent service! Went in for an electrical problem, came out like a champ. The technician was professional and efficient. Fixed the problem and it didn’t cost much. Thank you!
They were extremely nice and did exactly what I wanted very fast.and i will use there services in the future .with out any with out any questions.
I received a screw to my tire while driving on Conway. Tire started to go flat slowly. I was pleasantly surprised with the quickness and friendliness they showed me. They provided me with a great used tire at a reasonable price. My hat goes to the busy staff for their level in service in finding one in need. Thanks again
They had the tire we needed and were able to do the service on a timely manner! Thanks for all your help!
I must say from the outside you cant find it too easy but yup, behind there sign they are. They are professional and very knowledgeable. I will go back for shocks for my Mercedes-Benz.
This place is amazing from the moment I walked in they went beyond to help me fix my car. I would give them 100 ⭐⭐⭐⭐ Thank you for treating us like Family. You guys are the best!!!⭐⭐⭐⭐⭐
Picked up a nail in a tire and they took excellent care of the repair. Thank you.
I love how the team gives you clear details on why and how they are going to repair your vehicle. Excellent service every time!!!
Came here 2 daya ago to figure out what was wrong with my tire making a moise. The guy told me the inspection was $25. That was on the weekend. Now today, the inspection from another guy is $35. I rather go to Tire Kingdom amd spend for more money, as long as they are honest.
Great service, went for a tire repair they did an awesome job for a fair price I highly recommend it
Came as a walk in and they immediately helped me and put 4 new tires on. Super fast service!
Let me start by stating this.AMAZING.. customer service, knowledgeable on parts and how service is going to be. Thats just entering and speaking with the AWESOME Ladies of the front counter. Very warm welcome. Very attentive to my questions and concerns ( more from my curiosity to see if they know and they knew). So Ill eat my words with happiness knowing that they know there stuff. The service mechanics where also on awesome and amazing. Knowledgeable, willing to answer My questions. Explain clearly what the process and procedure was going to be. Estimated time, as long as there where no issues and/or problems. As I was waiting for my service being performed on my vehicle I was updated periodically. I mean I was only there for about... less than an hour. Im not saying everyone will receive what I received, but you never know. I definitely received one of, if not the best service in years. Thank you all at Rubens Tires. Awesome and Amazing customer service.Dino
Awesome, quick service. Went there to get 4 tires installed and they did it quick and efficient, did not have to wait long at all. Thanks Reubens Tire Service
Great place! I highly recommend!
Excellent people knowledgeable and will work with you to get you what you need.
***RIPOFF ALERT***This being said,I drove over one hour to Orlando Fl to meet a guy to buy his Rims. We called Rubens tires#3 i was quoted $80 to mount rims on to tires and transfer the tire pressure sensors. We got there and Now its $100? I explained i was quoted $80 in English and in Spanish? The ownerRuben basically said take it or leave it! He told me my acorn bolts wouldnt fit my rims I brought 3 sets of 20 bolts. He wanted 2 of my sets (new of 20) so I chose to give them to him i really wasnt happy! Wheels were finally installed, I paid with my credit card he told me he wouid save me $10 if I paid cash without a receipt. IM GLAD I PAID WITH MY CARD! Heres the best part,My tire pressure sensor light was on they told me they swapped them out,the original sensors were still on the old wheels. They wanted to charge me $150 Additional, I REFUSED . THEY CLAIMED THEY WERE CLOSED AND I WAS TOLD IF I TIP THE WORKERS $40 THEY WOULD DO WHAT THEY WERE SUPPOSED TO DO? OR DRIVE OVER AN HOUR EACH WAY AND THEY WOULD DO IT?? THIS IS A GHETTO BUSINESS AVOID AT ALL COSTS!!!!****RIP OFF******* I had my New tire pressure sensors done at Discount tire in Rockledge florida. I wish I had my rims done there from the beginning. They were great to deal with. I was in and out in about an hour. The best part is the tire pressure sensors are under warranty for 6 years,Parts and labor! NEXT TIME, I WILL GO TO A REPUTABLE BUSINESS INSTEAD OF A GHETTO BUSINESS LIKE RUBENS TIRES IN ORLANDO FLORIDA!!
Excellent service, great customer service. Would recommend to my friends
Quick service, good prices - yet theres still room for improvement. SPECIFICALLY around the parking lot — it is LONG DUE of a deep cleaning sweep, it has too MUCH trash and debris EVERYWHERE.
They changed my tire yes fair enough but the mechanic that was in my car took my AirPods . The manager did nothing but tell me he looked at the camera and didn’t see anything then turned around and said the video wasn’t clear . I tracked my AirPods to the location and they didn’t even try to help me by matching a address he just kept insisting it wasn’t his people . I went for a tire and left with no AirPods. He didn’t even say let me refund you or anything. Very poor customer service and yes I’m pressing charges
This is the WORST experience I ever had with a mechanic. These people DON’T KNOW what they are doing. I bring my car to this place because I hit a sidewalk with the two right wheels. The problem was not easy, but if you can’t deal with the problem then DO NOT DO IT. I spent $2,200 in my car, wait for the job almost a month and they told me: I ASSURE YOU THE CAR IS GONNA BE LIKE NEW. Guess what? I still having alignment problems with my car after all; i drove the car and at the first time it was “decent”, but 1 hr after I picked the car up from the mechanic the steering wheel is not straight and it doesn’t feel safe. After all the money I paid? Come on... And let’s not talk about the customer service, I mean they don’t even know what that means for sure. They will never call you, you always need to call them to know what’s going on with your car. MAKE YOURSELF A FAVOR AND DO NOT TAKE YOUR CAR HERE!!!!!!! Thank you for NOTHING.
It took three trips to fix my wife car. And picked it up with a flat tire. Last time we come here.
Had an emergency situation where I needed a new car battery and tires on short notice. I was able to get a tow on short notice. I purchased both battery and 2 tires at a reasonable price. Was kept abreast of status. Very friendly environment. Would definitely refer them.
Very pleased with the level of customer service they were able to provide. Had to get a tire patched and even though I had no appointment, they got me in and out quickly.
Fast services BEST price.
So I went to a chrysler dealership and they were charging me 386 for way bar links, $1189 to do the valve cover gaskets, 1054 for engine mounts, but these ppl only charged me way less than these phony dealership that are after your hard earn money. Ruben tire is honest, helpful, great customer service, and very attentive to your need. Its hard to find honest mechanics but I feel we can trust Ruben Tires
Great customers service, very fast paced and great over people. I would continue going there and would recommend anyone in the area to do so.
Great prices and fast service....what more could you ask for?
Very professional, they talk to you about anything they find, to keep you in the know, I appreciate them alot, my go to shop.
These guys are HONEST. I have gone to them three tines so far. Hard-working, professional, and very good people. I had taken my car to get my engine checked elsewhere and was about to get scammed. These guys ran tests on everything--mechanical and electrical--and found nothing wrong.
First time ever I go to this place Ruben Tire and the gentleman that took care of me was really nice he was polite and sweet. really happy customer 👍I recommend this place.and also reasonable prices.
I appreciate the timely service, and price.Suggestion when a customer request you to check if there are any other issue. Please try to review them. This will boost your wealth. I may return for the other services I need to address.
Great Service at a great price.
Love the service friendly staff excelente servicio
Great service and great prices
They were very helpful and used my Groupon to give me a savings.
Love this place and they make miracles work in minutes. Definately go to see them if you are having any car troubles, not just tires
Excellent customer service and affordable prices.
This is an honest and customer caring mechanic. I will recommend their services to everyone I know. Thank you Ruben!
Weve been going to Rubins since 2003. Great people. Great service 100% of the time. Wont take my vehicles anywhere else. 3/12/2021
I love this place. A friend recommended them and now I know why. Theyre always really friendly and service me right away. The prices are great and the quality of work is even better.
Ive been with Rubens tires for more than a decade now Im I only have good things to talk about this folks, for starters fair prices, friendly and knowledgeable staff. Simple put i recommend them to anyone.
I took my daughters car there because the breaks were bad so I thought only to for themTo say it was the break master cylinder they had my car for 4 days and I had to call to find out what is going on . I was given an estimate of $350 and then received a call and was told $530 I then said it was too much but because I did not want my daughter to drive a car with no breaks. After I spoke to my mechanic I was told I’m being charged to much so I called and had them not do the job I was told that the car is almost done . Which they had my car for 4 days and all of a sudden it’s almost done . The call me again to say the part they ordered was not on its way. I I went after work to go pick up my car at this point I was done I was told that they were trying to call me because the part that they ordered was from coming different office so they put all the pieces back. I took the car to Mazda and was told Rubens mechanic broke my break line and stripped my break pipes. Which now is gonna cost me more money. DO NOT TAKE YOUR CAR there .
Anytime I go to this shop they are awesome. They take care of me Everytime with professional excellent work. He will even help u with just changing a tire. Yes they good
Rubens has great prices and always is busy and I always walk in without an appointment and am seen right away and out the door quickly. Recommended.
Best prices in town and usually the costumer service is great but today I guess they had a new guy at the counter that had. No idea what hes doing so made our wait longer than usual but. Aside from that there fast and economical
Awesome thanks, professional and fast
Customer for almost 3 years and they NEVER disappoint. Always friendly, always prompt with service even when they are busy. Ill never go to another tire place. Thank you Rubens Tires.
Horrible customer service, long wait time, and HIGH PRICES. NO SOCIAL DISTANCING IN INSIDE WAITING AREA. THEY ALLOWED CUSTOMERS TO ENTER WITHOUT MASKS!!!
They was fast, friendly, and efficient. I went in for a oil change and alignment. I will return for brakes and inner tie rod. They are a true one stop shop. Thank you!
DO NOT GO HERE. They stole my money and left me with a broken down car. All of the employees don’t care to help you. They just want your money. And the owner is always on vacation spending the money they steal from people. I had my car towed there and the owner told me her would check it out for me and ended up charging 85 dollars just to plug in the machine and get the codes to what was wrong with the car. SOMETHING THEY DO FOR FREE AT AUTOZONE. Then when i told them i was going to pick up my car, i saw them mount my car so that i would not be able to take my car back. You are better off going somewhere else. Their website says 100% customer satisfaction and they are really anything BUT customer service oriented. If you want your work done honestly and correctly, this is NOT THE PLACE FOR YOU. If i could give it 0 stars i would.
Im glad I went to Rubens tire service because I didnt know that they offer Auto Services as well I had to get my car fixed as soon as possible because I was afraid it was going to shut down I am glad Rubens Tire Service fixed my car and now its running better than before, Thank you.
Second time I have used them. Excellent service. Had an issue with a tire, drove all the way from Ocoee over to East Orlando just to make sure it was done right. In and out within 30 minutes.
Great Customer services. Great affordable prices
Way too expensive, even for simple jobs like changing a tire I already own. $25.I can buy and install a used tire for that price. Nothing like Bea said.
Very professional they are good in what they do... thanks guys keep up the good work.
Great place been coming here for years and never had they let me down. Real professional in everything they do. I highly recommend this place to anyone who needs good work done. Thank you Rubens Tires.
Very good service, and affordable prices.
These guys donot know what they are doing. Spent over $800 on labor plus parts. My truck spent over a month at the shop. Milton the shop manager kept giving me different diagnosis making me spend more and more money. I picked up my truck and took to another shop and fixed for under $80 . if you donot know about electric mechanic you should not advertise as you do. Horrible experience
Every time I bring my car here, I always get excellent service and excellent customer services. Highly recommended.
My experience was the worst. I towedMy car there and supposedly they fixed with a tune up after $400 later . The car still does turn on after taking it home . Towed it back and said it was an electrical problem And then said it was fine to take home. Take it home. Exit day doesn’t start . I’m so frustrated . I just hope people read the reviews before going there . They are the worst .
This place is AWESOME. Got just what I ordered and Superior service. Great price too. Thanks Rubens Tire!!
Rubens tires is the best around for everything you need fixed. I have going to him for 5 years now. He is very fair and professional. I had 4 new tires put on with an alignment and the service was very fast. Thank you Rubens and staff.
It was about closing time and I had a flat tire I called them express the urgency and the really came through for me replaced the tire really fast and I was on my way
Excellent Service and Price!! I get my tires and oil changes there always.
I have always been satisfied with their service since very beginning.. They get an A+from me and also convenient financing without credit for unexpected situations😘💪👏
Outstanding service writer and amazing team of technicians that coordinate very well to get the job done! First time in and the service writer was so attentive and communicative with not only me but the customers that came in before and after me. The technicians coordinate the work so well with one another and enjoys having the customer involved with whatever process that is getting done, whether its a routine oil change, wheel/tire replacement, or other drivabilty concerns.
Very good
Good days I would trust and go back to them and let them deal with my car again Their service are reliable affordable and trustworthy
Needed tire repaired and they did it right away and they didnt try to sell me a new tires also great price
I had a flat and they were ablevto help quick and courteous. Not expensive at all
Excellent service. Definitely recommend.
Super mechanics that I have in my area here in Orlando, Florida. This is my go to mechanic when visiting Rubens Tire and Rim. They have long time mechanics with 25+ years experience. Today they Removed and Replaced my 1992 Camrys tired Rack & Pinion. After 532,651 original miles without rebuilt history, the original Rack & Pinion still worked but, it developed a major leak and had observations of strange issues about a week ago. Previously, I had a new Power Steering Pump installed plus inlet supply hose and a new Power Steering reservoir tank. Twice this same PRO SHOP replaced my Power Steering pump under warranty so, instead of ruining another pump on a suspect RACK & PINION, I bit the bullet and had them replace the RACK. Excellent Family Operated!
1st time here for wheel alignment.Upon inspection was recommended some camber bolts for a proper alignment.Very happy with the end results. They even replaced a missing hubcap. RUBEN AND HIS TEAM ARE AWESOME!!!! will be coming back again soon. THANK YOU RUBENS TIRES ENTIRE STAFF.
Rubens Tires is fast, friendly, and economical! They diagnosed my car problem quickly, fixed it, and sent me on my way. I would highly recommend them to anyone needing any kind of car service.
They do pretty good work, but they overcharge and pretend they are giving a “good price.” Do some research on parts before you come. I paid 39 dollars for two air filters that cost 7 bucks total at Walmart and AutoZone. Engine light came on 5 minutes after I left there too.Edit: Thanks for your response, they were the same brand of filter though. I looked at the box he used.
They changed my tire and answered all of my questions.
Really i apreciate the service, personal is high qualificate, polite and profesional.. about price,,,, nothing to say more then very happy, just the right price. Thank you Ruben.
People really friendly. Professional job
This place has changed. They cause problems and then don’t own up to the things they do wrong. It’s time to find somewhere else to take my car.
I love going Rubens Tires in Orlando. My entire family goes there. They have great customer service, awesome people, and very knowledgeable about vehicles. Its a family oriented type place. I recommend anyone to go there. Very understandable about your situation (financially). They love working with you too. Not to mention the quality of service. Its fantastic. They will take good care of you. Trust me. Forget any place else, go to Rubens!!!
Friendly, reasonably priced and fairly fast. You can definitely do much worse when getting your car worked on, but I dont know if you can do a whole lot better. Good people. Give them a chance and I think you will be glad you did.
They were very helpful and friendly..they had answers for all my questions..I didnt know my tires have a lock on them 😂😂 they taught me something new.. they were very quick.. didnt wait long at all..
I just blew a tire. I was at your shop last week. You gave me a great price along with great service. I will be back later today.....
Honest people friendly
Woke up to a flat tire and Rubens was right down the road, figured I would give it a shot. Always like to support local business, walked in and was greeted told them what tire I needed and was told the price and they could do it right away! Super friendly people and for a great price! I will definitely be back, was in and out in less than a hour!!!
Ruben and his team are some of the best out there, I cannot recommend this place enough. Not only is everyone there respectful and helpful, but their prices are fantastic for the quality of work. Youll be hard pressed to find a shop in town that matches Rubens prices, quality, and respect and care towards the customer. Thanks for the tires and great experience, I wouldnt hesitate to call again.
The BEST car service in Orlando. Honest appraisals. Hard to beat prices. Rewards for customer loyalty. They remember you and treat you like friends not just family. I drive a 2000 Honda Accord with over 200K miles on it, thanks to them I think Ill see 250K! I look forward to each time I do business with Ruben.
I was leaving work one day when I noticed I had a flat tire. So I changed it, and went to Rubens to see if they can patch the tire, or if I may need a new one. First, o got there at around 645 PM and they close at 630, but Ruben was nice enough to check the tire out. The tire was completely done so he sold me a used one for a great price, just like new and put it on right then and there. Awesome service and I definitely recommend going there for your tire or car needs. They treat you like family.
I am from out of state. The staff here was proficient and very friendly. The work done on my car was great and the price for what was done was reasonable as well. I would recommend them to anyone.
I thought I had finally found a good place I could count on to take care of my cars... took my car there last week and loved the service provided by one of the guys (I wish I knew his name, he is the reason for the 1 star and I would give HIM 5), he listened to the issues I was having and was able to identify, explain and fix them! I was so happy I decided to take my husband’s car there this week, but my guy was busy and I wasn’t very pleased with the service provided by other staff members. They disconsidered the problem I was saying I was having besides the one they were seeing, I even asked for my guy there to give his opinion and he agreed with me - and we ended up being right and I had to leave the car longer to fix both issues. My husband picked up the car at the end of the day and drove home, which is close by. The next day he noticed something was loose under the car, we looked at it and it was just a cap that might have gone loose when they were fixing it, right? It happens... So I took it back since they were the last ones to touch it and I did not have the tools to do it myself. I got there, saw one of the guys that worked on my car, told him that the cap was loose and he asked me to park and go to the office, so I did it. I’m sure it would have taken him less than 5 minutes to help me, but no biggie, let’s follow the procedure... After waiting for almost 20 minutes (the office was full, 3 people in front of me in line, business is good, great for them...) when it was my turn they told me I would have to pay the minimum fee of $16something to look at it! I explained the car was there for a service and the part was loose when I got it back, why would I have to pay anything? They still tried to argue and say they hadn’t even touched under the car... I thought it was just so weird that something coincidentally got loose under the same side they worked on, but since they were reaching from the hood, nothing could have been pushed down and made that cap loose... anyway, I left and ended up going to another place I HAD NEVER BEEN before and in less than 5 minutes they put it back in place without charging me ANYTHING! Do you see why I got upset? It was not because of the $16, but because of the complete lack of customer service! I spent almost $800 in a week with them and they are not able to put a cap back in place for a customer when that happened immediately after the service they did??? Thanks Ruben 👍🏻
Every time I have an issue with my tires, I have visited this business and they have always been eager to help me. The customer service is fast and you can tell that they really want to provide good service at an affordable price.I would recommend Rubens to anybody in need of prompt service with a smile.. 5 STARS