Jason was amazingly helpful! We got a nail in our tire on vacation and he gave incredible advice and service. He also checked on spare tires for us and checked the leak. Best customer service ever!
Very helpful and affordable service. They were right on time for my appointment and went out of their way to provide me a deal. Very convenient location as well.
Went to some other place nearby that tried ripping my daughter off but luckily I called in and spoke to mike. He told me to come right away. They took their time explaining to my daughter why she needed the service and tires. The oil guy was extremely nice as well!These guys deserve the recognition and praise.Thank you :)
I have been going to this location for 7 years and I will NEVER go back again!!!! I simply went there for an oil change and asked to have my tires rotated because the ones in the back need changing soon and I needed them in the front. They did not even check the tires pressure which were all over the place. The service manager Jason was soooooo rude and disrespectful while no one was around and changed his tune when other customers were present . I will not tolerate anyone talking to me like that. It is so disgusting and unprofessional and he had the nerve to tell me not to come back for no reason what so ever except for the fact that I wanted my tires rotated.I am not the only one that brings my car there in regards to friends and family which I made aware of the situation and will never go there again. I am so very upset and I cannot believe a company as large as they are would tolerate such behavior from management. I have been in management most of my life and believe me when I tell you if that was my employee they would be gone!!!!
I have been a customer at this Tire Kingdom since they opened and have no complaints. I feel super comfortable with the staff and they are always so helpful. They always take the time to explain in detail whenever any type of service is needed on my vehicle and I don’t feel like they are trying to upswell you on any unnecessary maintenance.For this most recent visit I had to get 4 new tires and I must give a shout out to Mike Medina and his team for doing such an awesome job!!
Everyone is very professional. They were very accommodating as my appointment was made to the Tire Kingdom by my house instead of this location. They didn’t have a lot of traffic for a Thursday morning but it can be a hit or a miss with car maintenance anywhere. Andres was very helpful and made sure everything was taken care of! Very upfront about the time it could possibly take. I will continue to use Tire Kingdom for all my car maintenance needs.
Thinking I had a nail in my tire because I recall running over something in my garage, and getting ready to go on a long trip, took my truck to the Tire Kingdom on Dr Phillips Blvd. They were very busy but the rep took the time before writing it up to check all the tires, and said there was nothing but a small plastic piece that is what I ran over stuck in treads, but no puncture. They topped off all 4 tires, and sent me on my way with a big smile and a no charge....have a good trip. This is the way service is supposed to be; honest, friendly, and neighborly. I dont even live close to them and Ill definitely go back if I have future issues! Great management and great staff!
Jason was a delightful help, he was able to help with all of my needs, will definitely come to him with my tire troubles.
This place saved my day! Jason was so so helpful. I could not be thankful enough! 11/10! Walmart had closed early, we barely made it in time and they helped us make sure we got home. Best tire center.
Andres and Mike were very helpful! Came in for a standard oil change and tire rotation and Andres was very communicative and made sure I got the service I wanted but also advised me on what was best.
Listen, Andres is super nice and gave me half off my oil change which saves this review, but I had an appointment at 8:30am for an oil change + new battery and it took them FOUR HOURS. They told me it would take AN HOUR. Every single time I have been here they double/triple the wait time once Ive sat down or try and sell me products I dont need, so I dont know why I keep coming back lmao. Again, Andres is so friendly.
Ive only had great experiences with Michael Medina, Andrew Johnson, and the staff at Tire Kingdom. They work hard to provide fast and reliable service at a fair price. Received straightforward and thorough estimates and advice on repairs. Also one of the few repair shops around that honors their warranties as advertised. Thanks, gents!
Jason and Andres were awesome! They got my flat tire fixed and were so helpful! Great service!
Great service. Waited a little bit, but kept us informed. Had codes come up on Honda SUV and they fixed all of the codes. Price was right
I traveled from California to Florida, it was excellent adventure through a lot states and watching interesting places, but tires of my lovely Hyundai Elantra wished be retired. After deep analysis I selected Tire Kingdom. Why I select this company? First full, they showed all prices, other places tried to trick you, hide all fees or making fake discounts. Here I got excellent polite experience how should be real American the best service, where client is important person. I bought there 4 Korean tires for my Korean car, they replaced old and installed new with balancing and new sensors. Before I had vibration on the steering wheel, manager strongly recommended me to take alignment. Thank you so much for this advice, My issue was solved, because analysis showed that front driver wheel had wrong degree of incline. Now I’m happy, my car looks like a brand new car, so smooth, so quite, and turns are easier then before. I strongly recommend this company for people who wishes get excellent service for reasonable price.
This place is always fair, consistent, with great customer service. Andres went above and beyond to explain the different packages to me. I highly recommend this place for all your car services.
Got a screw in a tire for the 100th time. The screw was too close to the edge to patch. So I had to buy a tire. Michael and Luis took good care of me. I made an appointment so I got right in. Thank you PS. The flag in the showroom is mounted in an unusual manner. It is set as if it were a patch on a soldiers right shoulder. (See the Picture I posted). AR 670-1 Ch 21-18.
Had the best experience you could ask for thanks to one of the CSAs Andres Sandrea. This gentleman was super friendly, honest, straightforward, and informative! Helped me diagnose whatever issue(s) I was having with my car, and assisting me in pinpointing the exact services I was looking for in little to no time at all. All the while without overcharging me or trying to fleece me with any extra and/or unnecessary work. Would highly recommend going in on a day that he is working if possible. 5 stars doesnt even begin to do him justice.
I only come to this location at this point aside from being convenient, the staff is extremely helpful. Andrew and Michael are always up front in explaining what I need and why and theres no pressure to do anything if you just dont have the funds that visit, but theyre genuinely interested in just keeping your car doing well and I really appreciate it. I usually have to wait when I visit and they do their best to try not to keep you there all day. And the customer waiting area always has available outlets and coffee and wifi if you want to get some work done while you wait.
I had a great experience here. Andrew helped me out and was able to fix my car and tell me what needed to be fixed. Thumbs up.
I was very pleased with my service at this Tire Kingdom. Andrew Johnson was extremely helpful and made everything very clear and easy to understand. I am someone who doesn’t know much about cars, so he was perfect for me. If I have any issues going forward I will definitely be coming back.
One of the technicians, Jonathan, was very helpful. He changed my battery and did my oil change. Professional and very efficient. Thanks!
I’ve never had the best experience here but this time it was good. Andrew was very helpful, he was very thorough explaining us and showing us what was wrong with the car. He is very professional and helpful and I recommend you ask for him when you’re there.
Andrew Johnson is a really helpful,cool and chill dude, I went to him this morning to fix my tire that had a nail in it, he was able to get the job done really fast, and i was out if there in less than 10 minutes.
Andrew helped me out when I had some tire issues and gave me some great advice. Jason and Andres were such nice guys and made sure my car was taken care of quickly. They provided great guest service with some quality care.
My friend and I had a flat tire on the way to the beach. We called tire kingdom (desperately) hoping it could be replaced the same day. They were able to get us in within a half hour of closing, and the customer service was amazing. Thank you so much!
Worst tire kingdom I have yet to deal with in 17 years, the guys on the front were too lazy to check their emails from the insurance and it was easier for them to send my 16 year old son away . The guy on the fron didn’t have any clients and was still too arrogant to check on the email and ended up throwing my paperwork to the other guy next to him to process my paperwork. Then they made me sign that I declined alignment even thought I told them it was never offered to me . Horrible Horrible Horrible service
Awesome human touch. Visited for a wheel alignment recommended by the dealer. Only one of the wheels was a little bit off, they ended up fixing the wheel and not charging me at all. Great service A++
This is the Tire Kingdom to go to! The guys are always extremely informative and helpful. They even went out of their way to help me change my headlight lightbulb! If you’re looking for a trustworthy place to take your car, they are your one stop shop!
Great! Love this place! Andreas really helped me and super patient and explained everything so well! Thanks so much!
I needed a oil change at the last minute, and most places I called were busy and didnt have an appointment for a week or more. Tire Kingdom was able to see me the same day I called. And they helped me get a discount as well, which was really nice of them to offer.
I have had only great experiences here. The service is prompt, helpful and honest. My needs were addressed immediately and the work done was reliable and very reasonably priced. Highly recommended!Unfortunately, last week I booked another online appointment for an oil change tomorrow morning. Today, I was called and told that the online bookings were overbooked in error, and they couldn’t fit me in unless I could leave my car overnight. I came in this afternoon to leave my car overnight, and was told it would be 2799. When I got the bill I was told it would be $37. He could not explain why and said “there’s nothing else he could do.” Unfortunately, I left in frustration.
Recently got new tires and I am in LOVE! I’ve needed tires desperately for a while and didn’t know what I was going to do. Being able to see a variety of options at different prices and quality was fantastic. I now have 4 new Nittos and couldn’t be happier! Smooth process and great customer service! Now I just have to come back for my spare!
I had an appointment at 3pm. My car was started at 5:45. This location closes at 6. I offered to reschedule my appointment to another time to be respectful of the workers. I was assured my car would be completed. I had 4 new tires, balance, alignment and battery installed. This location is top notch, excellent service and friendly. I highly recommend them.
Staff is great. Work with you to maintain car in good working condition.
I was in Orlando for the weekend with my family from NC and had a issue with my tires. Andrew Johnson, the service manager was awesome! If youre ever in need of service while in Orlando I highly recommend dealing with this location.
Great and reliable car auto care. Been a customer here for several years and never disappointed
I had a great experience! Andres and Michael, and all Tire Kingdom team worked very well in my car! Thank you guys!!
Michael the service manager was very polite at 7am as I came in early before other appointments to on a busy Saturday having concerns about my tire having a nail in it while needing to get on my way for work to st Pete during a lot of rain! He got me in and out in no time thank you mike and your service staff
I scheduled an oil change for my 2018 Camry online with oil change discount. Mike Medina service Manager handled the check out transaction. There was a mix up on the check out and was over charged. Mike handled everything very professionally and issued me a $40.00 discount on my next full synthetic oil change. Thanks Mike for your professionalism in this matter.
Great experience! Andres taught me everything about oil change before offering the oil options. All servers are super professionals and thoughtful. Totally recommend
Mike was absolutely amazing. All the guys are. Especially Andy I think his name is or Andrew?? A true hunk 🙈🙈🙈🙈
Had to get a tire replaced while on vacation but Tire Kingdom was there to help me out. Left my flat tire and continued my vacation. Came by later on the day and swapped out my spare with the new tire. Thanks for being thoughtful about my time in town and being flexible.
Truly the best. Came in for a tire repair and an oil change and they went above and beyond, found that I had a nail in another tire and helped me handle the situation as quickly and efficiently as possible! Will always come here over anywhere else!
Mike and Larry were extremely professional and welcoming. They also saved me money on my new tire.
Everyone is very professional. They are very accommodatingThey always very helpful and honest. They do an awesome job :)!!!
I called ahead and spoke with Micheal about the availability of specific tires for my car. Mike was courteous and patient as he took my information and elaborated on the options I had previewed on online. Next day shipping and fair pricing was the cherry on top. The shop is clean, safe, and everyone was professional and knowledgeable. This is my second tire repair visit(different vehicle) and I surely would be back if needed.Highly recommended!
We went in for a simple oil change, even had an appointment. It took them THREE HOURS to complete a job that takes thirty minutes. If someone schedules an appointment it should take priority over other appointments scheduled later or walk-ins. Not like people plan out their day in advance, this essentially ruined our entire day, thank you Tire Kingdom. Ive noticed this is a common complaint with Tire Kingdom no matter the location. They also try to upsell you on problems with your vehicle. Its safe to say that we wont be returning and doing our on oil change in the future.
The tires on my Jag were totally Jag-cked(yes, I’ll be here all week!)so I took it to my go-to guys at Tire Kingdom and they had me in and out with a new set quicker than the Jag can hit 60!! I can only give 5 stars but I wish I could submit this review twice and double that to 10. I will never go anywhere else in Orlando for any tire work I need done. One guy is particularly polite and helpful. His name is Joe or Joey or something along those lines. Give that dude a raise!
An employee by the name Andres Sandera offered great customer service, really nice and friendly, he was a huge help when it came down to figuring out what my car needed and which option of service on vehicle was the best for my convenience if you are ever greeted from him upon walking in tire kingdom just know your in great care!
Havent had any issues here,there can be a long wait but thats alot of places you go so cant be mad about that, front counter staff is nice,they know me by face, andres is very helpful and always listens to any questions or concerns and always does his best to help out, jason also helps out alot he seems very knowledgable and seems to always put customers first definitely one of the better tire kingdoms ive been to
Wife has a new car. RR has a slow leak. Needed to get it patched if possible. Wife made a appointment and took car in. Few minutes later she calls and says itll be $XXX dollars as it needs two new tires and an alignment. She said the guy just kept telling her a bunch of numbers about tires and she needed him to explain what he was talking about. I told her that was to high for two tires and the size on her car. She said no to their offer and I heard the guy in the background start coming down in price rapidly. She had already asked if it was the best price. Taking advantage of a woman?? I had a bad experience with Tire Kingdom years ago myself, before I did any tire research. Seems like they havent changed sorry to say. Done with TK.Update: Took car to another tire shop and they actually fixed the tire and found another tire with a nail in it. Fix them both no charge. They wouldnt let me pay..incredible. Guess I know where Im buying tires from now on. That company knows what real customer service looks like.
Super pleased with the customer service. Andrew went above and beyond to make sure I rolled out happy after my car service. Highly recommend.
Andres eased the process for getting my oil change and honored the discount I found online. Also helped me make an account to make the process easier next time.
Today service was excellent, just like the other times I’ve visited. I waited approximately 30 mins; however, the wait was enjoyed with a breakfast sandwich from Wendy’s that’s right across the street. :)
I have a special set of tires on my mustang and the brand name that I get I stand by which are the Coopers. After finding a nail in my tires sidewall, I called roughly 10-15 tire shops in the Orlando area and ended up getting connected with Larry and Jason at the DP Tire Kingdom. Larry and Jason were very informative and they let me know that they had the certain tire that I wanted for my vehicle at a Clermont location. I drove over to Clermont as I did not want to wait the next day for delivery and I called back and they let me know that they would get the new tire put on today. It was 6:30 when I arrived there and they closed at 7.They took immense care of me, and the mechanic willing to stay over their closing hours, Brennan, was an awesome guy and I could not recommend this location enough. These guys have a good team here and treated me like a friend.Brennan, thank you for doing the work. Larry and Jason, thank you for taking care of me and getting everything situated! Awesome team here.
I love coming here. Ever since the first time I worked with Mike Medina, Tire Kingdom is my go to whenever I need service for my car. He always takes the time to explain what is going on with my vehicle so that I can make the best decision what I need instead of someone telling me what I have to do and giving me a huge bill. I have an older car and theres always something to fix on it. When I work with Michael I can trust his judgment to help me spend my money on what I really need done. Especially when he brings up the concern for the safety of my family when Im trying to save a few bucks. It helps that I always get discounts that Tire Kingdom continues to offer.👍
Great guys. Noticed my valve stem was running on my brakes and stayed late to help meTroubleshoot and solve the problem. I’mA customer for life. Highly recommend
This place is a true blessing Michael Medina is an gentlemen very respectful and helpful. As I was there for almost 8 hrs they kept me and my husband updated on everything that that was going on with our car they were knowledgeable and knew how to explain it in a way that we could understand. In closing We are very happy with our service from this location.
Almost always bring my car here! Andrew, Mike, and the crew have helped with two of my cars on everything from an oil change to replacing and intake fan replacement. Always professional, Always done right, and always on time. I trust these guys with anything thats not dealership specific on my VW and now Mini Cooper!
Needed air pressure checked and they were fast about it...awesome experience
Andres was helpful and got my tire fixed really quick. Great service!
Thought I had a nail in my tire but turned out to just be on the outside tread. They took it out, no charge. Will definitely come back here if I have further issues.
Showed up at 8am, car was ready by 9:30. Fast and efficient, and you get your invoice in the mail to review before even leaving to pick up. 10/10 would come again
I brought my car in well in need of an oil change. Andrew also suggested an alignment and my car runs like new! Very happy with the service here!
Customer service is acceptable; prices are higher than competitors.
Great and quick service! Michael and Larry were fantastic and so helpful.
Super great service from Jason on an emergency stop from south Florida! Watched him deliver incredibly friendly service to a ton of clients and handled many emergencies amongst appointments. Highly highly recommend!
Great service and people, I’ve been here several times with multiple issues and maintenance items and I’ve always had a quick and honest experience.
Great service, honest price, clean store, friendly staff. Recommended
Great place, fixed a hole in my tire while I was on vacation and great taste in music
I’ve been coming here for years with my cars. Michael always takes care of me and everyone is so accommodating and helpful! If you’re in the area come to Tire Kingdom you won’t be disappointed.
Little jon,Michael Medina and Andrew P are true lifesavers the knowledge that Andrew P has on your vehicle is absolutely amazing Michael is an absolute wizard when it comes to customer service WOW! is all that comes to mind and last but not least little Jon is so percussive when it comes on to your vehicle its is out this world Every tire shop deserves people like this the fact is they truly care about helping you they will do everything in they power to make sure your vehicle gets back on the road in a timely matter...God bless this team and they leadership because they truly know what they are doing
Andres Sandrea provided me with great customer service and took the time to explain the importance of changing the filter on my CRV-17. Andres went the extra mile to make sure that my car was safe to drive
Fast and helpful service. Thank you Mike and George for your help fixing my camber and toe problem.
Jason was awesome!!! I got a flat tire on the interstate heading out of town for vacation. I called him and explained the situation and he was able to get me in and out within 15-30 minutes and I was heading back on the road!! Thanks, Jason!
Andres was very helpful ! Got me in and out with a couple hours !
Andres was so helpful, courteous and professional! Will definitely come back!
I was there with an appointment 8:30, took them 3 hours to do an oil change. Then they told my tires need it to be replace. I left and got them in Tire Plus for half the price in 45 minutes.
John seda helped me on this 4th of July to address my Flat Tire, i really appreciate Johns help and Tire Kingdom for helping me at this crucial time.I really recommend Tire Kingsom to everyone.
Have great service at tire kingdom never disappoints!
Michael Medina has giving me the best automotive customer service ever. He gets into detail and will shoot you straight. New breaks, tires and a window motor. Also he speeks highly of the techs. Great all around.
Andres and Jason were extremely helpful with assisting me for my car. The staff was super friendly and efficient.
Excellent attention, rapid service and about The staff Andres was amazing excellent communication and good recommendations he has a lot of knowledge.
Thank you to the guy (sorry didn’t catch your name ) at this store. Someone stole my valve cap which made my PSI go down on my rear passenger tire and I just noticed it an hour ago but my car was telling me my tire was low on pressure for a week now. I was looking everywhere to find valve caps and I stumbled upon this place. The guy was nice enough to give me free valve caps at 8:05pm when I didn’t have anywhere else to purchase them. Thank you so much! You are awesome and saved my life!
Horrible Customer service they told me a two hour wait while cars were pulling up getting help and i was getting skip. I would not recommend ‼️
I came here for a oil change & the customer service was outstanding. While waiting for my oil change, Andrew came & explained that my tires were in need for a change. He showed & informed me on things I wasn’t aware of. After making my decision on getting new tires (because HOLY COW- I NEEDED them) Michael at the front desk was attentive to my situation, respectful & offered a discount! 10/10 would recommend to anyone :)
Larry there is the best, communicated well and takes great care of you.
This location always provides 5 star service !! I am always completely satisfied at this Tire Kingdom location !! Amazing staff and top notch service !!
Came in to get my tire patched and received great service from Andres with a short wait time. I always visit this location.
Fixed all the problems on my car and when I went back to have something adjusted they were friendly and helpful. Michael and team are great. Definitely recommend.
Andres Sandrea was really helpful. Prices are great.
I will not buy from this store again. I bought some tires for $ 700 but I did not like them, no problem with the tires is just that I didn’t like how my car looked so I went the next day saying that I did not like the tires, the sales person called I guess the manager and He told me in a super rude way that he was going to do me a favor just because I had bought the tires the day before ... They have a 30 day return policy in case the customer does not like their purchase. The truth was that they made the change in a super unpleasant way. They even made me sign a document that they only make the change once. I ended up paying 1000 $ for the new tires and the customer service was horrible, I will not go to this site again.
Awesome service today for an unexpected flat tire. Jason was extremely helpful...went above and beyond.
Was told to post a good review and I would get a discount. Was mansplained to, was overcharged, and they didnt even install my battery correctly. Manager helped me reimburse the installation which was good
Helped save our vacation when our tire got two nails in it. Great service and very friendly
Ask for Jason! He was wonderful i just moved here acquired a screw in my tire and Jason took great care of me and my car helping me out so close to close ! Super awesome employee to have !! Will recommend to all my gfs .
They are always super thorough and have helped me since I moved here and have never tried to have me spend more than what actually is needed in their super honest with everything that I need
Jason was very professional and provided quality service to me in my time of need. This is a great place of service.
Excellent service. I highly recommend it.