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Jiffy Lube
809 N State St, Orem, UT 84057, United States
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Jiffy Lube

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Ja
Review №1

I do a lot of road trips, so I need oil changes more frequently than the average person. I’m not exaggerating when I say that this location gave me the best oil change experience I’ve ever had. They were courteous, quick, professional, and they didn’t treat me like I’ve never seen a car before (I can do a lot of the services myself, I’m just lazy). Overall, great experience!

Ja
Review №2

They literally forgot about me! They sat me in the waiting room, after a long time waiting they completed the order for the two customers ahead of me, then immediately helped the two customers who arrived after me. When I spoke up, Excuse me, I was next. They just shrugged and said, Its busy.I only needed registration and emissions. I did not need to be late for work.In the past Ive had great experiences using their service, but this was awful.

Da
Review №3

I went to this location after having been treated horribly at the 91 location and all the employees here were so kind, apologetic, and patient. Seriously the guys that helped me were the best. I couldn’t even believe how awful I got treated at the last location so if you need a Jiffy Lube this is the place to go. I’m glad I didn’t judge all of Jiffy Lube based on my awful experience at the last place because these guys were great.

Da
Review №4

Super helpful and respectful! I came in right at the end of their work day, and despite that, they were helpful and quick! They changed my oil, and topped off all my other fluids. They read my codes for me, cleaned my windows, and vacuumed out my truck.

Ha
Review №5

I go here for everything. They are always so nice and very understanding people. I feel comfortable going here and will continue going. Definitely #1 in my opinion.

Ma
Review №6

It was a oil change. I was not disappointed or impressed by anything. I am a little annoyed and being pestered to leave a review. So 3 stars as its the middle option.

ia
Review №7

I have been to other jiffy lubes and with the line that I arrived to today I thought it would take easily an hour till my car would be serviced. It took 20 mins. Note there were 3 cars in front of me. I was pleasantly surprised and the crew there was polite.

Mi
Review №8

I was able to stop by quick on my way home from work to get the emissions done on my car. They were quick and friendly.

Se
Review №9

They were quick and did a great job!

Da
Review №10

The thing that I liked the most about this visit, there was a woman besides me in the lobby getting a oil change in her vehicle. A tech came and let her know that her car has synthetic oil, and that it was good for 2000 more miles. They could have totally taken advantage of this and yet they choose not to. Totally Cool. Ill go back.

Ca
Review №11

Fast, efficient, and honest service. Come here every year for my emissions test/registration renewal and usually an oil change. After not driving hardly at all during the 2020 pandemic, my husband’s car had only gone 88 miles and the technician was honest about not needing an oil change. Highly recommend.

Ma
Review №12

Wish I got names because y’all did great! The wait time was long but I’m the one who showed up during busy hours. Thanks!

Wh
Review №13

Very friendly and attentive when I arrived. They got me taken care of immediately and I was able to get my a/c back in tip top shape in no time.

Je
Review №14

They were very fast and polite. I was in and out in under 10 minutes. This is the best jiffy lube location to visit.

Co
Review №15

Great guys, great service, very efficient!

Cp
Review №16

This was my go to place when I lived in Orem. Highly recommended, manager gave me free oil changes when I had a couple of issues. Always fast and professional!

Al
Review №17

Super fast! I didnt even have time to start my book. Had them do emissions testing and was out the door in no time.

Ke
Review №18

Went for emissions/registration, they quoted me 15 minutes of wait time and I was out the door before 10 minutes passed, they were super quick and efficient, love coming to this Jiffy lube, always in and out quick

Ro
Review №19

Today was a very busy Saturday morning. They were already two deep for all 3 bays.

Ki
Review №20

Quick service and more competent than other Jiffy Lube locations that I have tried.

Ku
Review №21

Excellent service, kind and professional,Been coming to this jiffy lube for years, even though I moved to another city!

Ma
Review №22

I caught a rock coming down through Salt Lake, leaving me with a big crack in my windshield. These guys had me fixed up in thirty minutes! Thanks guys!

Bi
Review №23

Awesome group of guys over there !! got me in-and-out with my F350 oil change. I take all my Personal and fleet trucks over there..

St
Review №24

Great employees, made me feel that they really cared about my car and let me know of things that were not working that I wasnt aware of. Gave me the choice of them fixing it right then for a very reasonable price. Which I did. Their whole staff works well as a team, and it shows. Awesome job!

Sh
Review №25

Talk about professional! They are so Welcoming, ready to answer questions, and FAST! Weve been taking our car to Jiffy Lube on State Street and 8th North in Orem from the day they opened! Great Prices, Super Service, the Best all around!

Er
Review №26

Quick and easy, the man who got me situated was kind and efficient. Better experience than expected overall, havent had the best luck with other Jiffy Lubes but this one was surprisingly positive. Will definitely come by again.

So
Review №27

They were very fast since I arrived. It was great.

mi
Review №28

The workers are very well trained and informative. They were very respectful and helpful to additional questions I had about my car.

Mi
Review №29

Good work. Left a few greasy prints on hood but work done well.

Pa
Review №30

Brought my car in for emissions testing and on the spot renewal. Was in and out the door in 10 minutes with no time wasted.

Kr
Review №31

Everyone was very nice and respectful! The employees here were incredibly helpful and got me in for an emissions test quickly. I definitely recommend this place!

Gr
Review №32

Very quick and professional. The guys at this location know their stuff. Steve runs a tight ship. Very impressed.

Be
Review №33

Wait time wasn’t bad, longer than I expected (45 minutes) but not horrible. Any other question I had was referred to a multicare location, which will cause me to go there first instead of this location.They changed the oil but did not reset the computer so I’m still being told by my truck that I need to get the oil changed.Also there were too many customers in the waiting room, not enough seats for distance so i ended up standing for over 1/2 of my 45 minute wait.

Tr
Review №34

Great. No wait today. Had a couple of cars done in less than a half an hour. No issues.

wh
Review №35

Im always impressed by the service I receive. Ive never had a reason to go anywhere else in the 7 years Ive lived in Orem.

Ja
Review №36

They have excellent customer service, open to answering any questions you have. Or they will at least steer you to the right people that can help you answer those questions. I went there for emissions and licensing. They were busy, but they got me done and out the door in no time at all. I also had the wheel bearings going out on my SUV. They recommended I go to a sister Jiffy Lube in Provo. This store was able to do the bearings for half the cost of what Pep Boys quoted me.Thank you Jiffy Lube! Keep this up and Ill be a lifetime customer.

To
Review №37

Staff is very friendly and punctual. Great quality, great price!

Th
Review №38

I take all 3 of my vehicles to this Jiffy Lube and I have no complaints. That is a win for me!

EL
Review №39

My daughter went in for an oil change they never told her up front cost I’ve been here before and I normally pay a fair amount for an oil change but this time they over charged me! Unhappy with the customer service as well they weren’t helpful what so ever.

Ap
Review №40

The customer service was awesome! They helped me with getting my safety inspection and emissions too!

Le
Review №41

The guys were really professional and they explained everything in a way I could understand.

He
Review №42

Awesome customer service, very polite and attentive. I had a coupon for another store so they gave me a discount at theirs.

Er
Review №43

I had a service done for 7/6/21 for an oil change. They asked if I wanted a headlight, that was out, replaced and I said yes. They charged for both services but didn’t actually replace the headlight. Tried to go back in on 7/10/21 to have them provide the headlight but they told me it would be an hour and a half to get that done. Not happy with the service and the care of this location

gu
Review №44

Great place! All very gentle and they advice you and help you with your questions.

Er
Review №45

They broke my tensioner pully when replacing my serpentine belt and said it was like that when I drove in. The car wont drive with a broken tensioner pully. I couldnt believe it

Ni
Review №46

The crew was kind, professional, and despite being busy, very quick! I had a great experience!

Mo
Review №47

They were super fast and kind. Great service.

Ge
Review №48

I went to Jiffy Lube yesterday to get my oil changed. I drive from Lehi to Orem because the service is outstanding. Eric is usually the person to help me get everything I need done. He is kind, knowledgeable, understanding, I would recommend anyone go get services from him at the Orem 8th North Location. Ask for Eric every time, he is amazing!

Ju
Review №49

I’m not usually one to post reviews because only Karens do it, but I have to vent somewhere. I was in and out quick and they did everything I asked for a reasonable price but they shut off my check engine light. I have to get the sticker on my license plate replaced and that’s hard to do with a check engine light that won’t turn on because I have to get an emissions test. I hate cars. I hate them. The whole process of making sure your car is road worthy in the eyes of the law is incredibly dumb and time consuming and I wish there was an easier way of doing this stuff.

St
Review №50

Couteous and helpful. Allowed me to use 3 discount coupon... oil, tires, battery.I was able to get service done right away by driving in, no appt. I had previously called my car dealer but they could not fit me in until late in the day or next day.

Is
Review №51

Friendly, quick and professional staff! Highly recommend this location!

Ri
Review №52

Excellent emissions testing and one stop for registration tag

Sh
Review №53

Super quick and efficient

Er
Review №54

I went to jiffy lube on 800 north and state in Orem and had the best service! Needed my emissions/registration done and they got me in on a very busy day and saw me in a timely manner. I think Eric was the “mechanic” that helped me out. Very professional. Would recommend.

Ro
Review №55

Minimal wait time, great service and saved money using the online coupons.

Ri
Review №56

Fast and didn’t try to push in needed expenses.

El
Review №57

Great service! Kind and friendly. Walked me to my car and opened my door.

Sc
Review №58

They were very nice and polite. Service was quick. They were conscience of keeping my car clean and used a foot paper to keep mats free of debris. Only issue I saw was that on entering car registration for the state, I saw several credit card numbers that were saved on the computer. Saw several names attached to the cards. Like a Google pay or apple pay auto fill. I know you can save or forget those numbers so not sure as to why they were saved????

Co
Review №59

Great service! Very thorough on the check and advise process of the vehicle. Once my truck was in (which was very quick with how busy they were) it only took another 15 min or so to change oil and a break light that was out. Very happy with the service!

Da
Review №60

Love Steve and the crew at this location. Highly recommend!

te
Review №61

Great work and quick. Just had to get emissions and registration done. They were quick and efficient.

Da
Review №62

Fast, professional, and friendly. They did the work and cleaned my car, too. Nice job, guys!

A
Review №63

This location is always great! Went in for an oil change and got great customer service. Greg carefully explained what was needed and probably not needed with each item. He wasnt pushy, he was extremely informative and friendly. Will definitely come here again! Theyve got a great team here.

Jo
Review №64

Have been using Jiffy Lube for a while and have always been impressed with their service. My cats keep running great!

Cl
Review №65

Very fast service and professional technicians. Emissions test took less than 5 minutes, with multiple customers ahead of me.

Ja
Review №66

One of the best experiences at Jiffy Lube, which is always excellent anyway. They were fast polite, professional, and efficient. Super crew! I only us JL for all 3 of our vehicles!

An
Review №67

Quick oil service. They informed me of work they recommended be done but did not pressure me.

Me
Review №68

What a great team! I was rather please with how quick and efficient the service was. I knew exactly what I was paying for. No surprises. Will come again

Mi
Review №69

Great service & value. They went out of their way to go get a air filter they did not have in stock, so I didn’t have to come back later.

Ku
Review №70

Quick and take car insurance to pay for rockchip repair, I didnt have to spend a dime!

Ka
Review №71

Great customer service, each employee I spoke to was very nice and welcoming. (They even opened the door for me which was a bonus.) Quick and efficient. They as employees have great communication to get the job done quickly. Very pleasant experience.

Ca
Review №72

They were friendly and quick!

Mi
Review №73

Let me stay in my car to get my oil changed which was really nice as I had my daughter with me. Giving three stars as the employees were not wearing masks correctly at all when speaking to each other and working on cars.

Ja
Review №74

They were great!!! It was a busy place today. They did the work quickly and efficiently.

HA
Review №75

I had a great experience here---- from the minute I pulled up to the bay I was taken care of with a smile----I had my little granddaughter with me and she was treated with friendliness and a sucker! ;) Greg was entertaining and hospitable to all who waited in the lobby and they were FAST! My car had a myriad of baby maintenance needed and they were efficient and communicated to me what it could use without pressuring me. We were treated with respect and a masked smile! I would definitely reccommend!

Ja
Review №76

We’re headed on a long drive and got fast, honest, and complete service, including noting things that don’t need to be done now but needed next time. Great to have a place like this to rely on.

Jo
Review №77

They were fast and efficient, I was able to get right in and be out of there fast.

Co
Review №78

Greg gave excellent advice and customer service not just to me, but the three other people he helped while I waited. He was great with my little daughter and very friendly overall.Great work from the whole team, but Greg deserves a highlight.

Ke
Review №79

Very happy with them and the way they came and gave us the choice on changing a filter that didnt need to be changed but i had asked to be done thanks

De
Review №80

They are so quick at fixing rock chips. I sat down and filled out my insurance information and they were already finished! They are so kind and professional. Truly gentleman opening the doors. I highly recommend this place!

El
Review №81

Service was alright I mean it was just an oil change, but they broke my glove box.

Ro
Review №82

Eric, the owner, is very helpful to me. He takes good care of me! I am very pleased with his service.Eric has become a good friend of mine! He is so courteous and congenial! He takes very good care of me and my cars and vehicles!I have been with him for many years. I have also sent many of my good friends to him!I won’t go anywhere else!

Ka
Review №83

Always quality work and friendly people. Have used them for years.

Jo
Review №84

Sam and James really took care of me. They made sure everything was good before leaving and did an amazing job!! Was quick! Definitely would come back again!

Mr
Review №85

The employees are friendly but the wait is far too long. They get the job you need done but you pay a premium for not doing it yourself. In general I would recommend you do basic things like changing your oil yourself or youll have to pay double to have them do it.

Ca
Review №86

I was greeted by Greg in the office. He was an exceptional representative for Jiffy Lube! In fact, the whole team was quick, efficient, and skilled. Not only did they change the oil, but in that short time they also fixed a rock chip in the windshield AND polish my very hazy headlights- outstanding!!! Will definitely make this location my new oil change place!

Ta
Review №87

Every time Ive gone theyve been very courteous and put me at ease. I dont know about cars, my husband just asks me to get the oil changed and its nice having somewhere close thats very clean and trustworthy. I also appreciated that they werent very pushy to get more things done on the vehicle since I just wanted an oil change.

Ba
Review №88

The staff members were quick, concise and professional. I was very satisfied with the experience.

An
Review №89

I called and asked if they had a battery and how long it would take. They took an hour longer than estimated and then told me that they did not have a battery and I’d have to come another day. Poor service and incorrect information

cl
Review №90

Emissions testing and on the spot renewal of my registration. Very fast, efficient, and good service! The gentlemen were very friendly, and Greg went out of his way to get me a new month sticker! V impressed, will definitely continue to use their services. 10/10

Ja
Review №91

Some of three best customer service out there and they go above and beyond then just a simple oil change. They make sure your car is in good shape and safe to drive. Would recommend this location to anyone.

Br
Review №92

They were SO kind and helpful. I felt very taken care of.

Br
Review №93

Done quickly and not as pushy on extras as they have been in the past. I elected to have them do the cabin filter as it did need it and was reasonably priced.

Va
Review №94

They did my emissions test and registration. They were efficient and courteous. I will go ther again.

Lu
Review №95

It was good they took the car and I was out fairly quickly. The seats in the waiting room were comfortable.

Di
Review №96

I’ve been to a few Jiffy Lube’s around Utah county and this one on 800 north in Orem was by far my best experience. They were so kind and so professional even though they all seemed to be quite young. I’m sure it’s standard procedure but I really appreciated the vacuum out of my car and washing my windows, it’s such a nice touch! Very kind people in there.

La
Review №97

I have been coming to this location for almost 10 years now and they are amazing ever time whether its an emissions test or a basic oil change. They are always professional and fast.

Ke
Review №98

I was behind one car when I showed up that just showed up before me, they still had my oil and air filters changes withen 25 minutes. Everyone kind and professional 👍

Ra
Review №99

Wow. They got me in at the last minute and gave me attentive, professional service. You cant go wrong with 8th North Jiffy Lube. 5 stars!

Ro
Review №100

They always get me right in. They are very informative, kind, and considerate. My car always comes out cleaner than it went in!

Information
18 Photos
100 Comments
4.6 Rating
  • Address:809 N State St, Orem, UT 84057, United States
  • Site:https://jiffylube.com/locations/ut/orem/1700
  • Phone:+1 801-764-9500
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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