They always do an amazing job. The last two times Ive had the same gentleman and he is so nice and outgoing. Does an amazing job everytime. Me and my daughter did a mother daughter day and they made sure she had a great time and felt pampered ♡ The white nails are the first time and the beige and sparkle pink and my daughters blue with a heart are the second time.

I gave this place 3 tries before posting this review! I never write reviews but I have to due to the poor and rude customer service I received EVERYTIME I went! I live walking distance from this place and I was so excited to just walk over and get my nails done. All three times I was greeted very rudely- even after calling and asking for an appointment. One time the lady just got up without finishing my nails and my sisters nails to go attend another walk-in. We still didn’t say anything- we sat there patiently without complaining and waited for the receptionist to come and finish our nails. She didn’t even let us dry our nails so we both had messed up toes. Then the next day we show up to get our manicures and get our toe fixed. We had made appointments and they claimed we were lying. I showed the gentleman the number I called and he said something is wrong with my phone and started arguing with us saying I have the wrong number. He rudely rushed us out. Then as I walked out I called that number and the lady in the front picked up. He was embarrassed yet he still had the audacity to continue being rude! All he had to say is can you please reschedule. But he argued and gave rude remarks along with rolling his eyes at us. I wouldn’t recommend wasting your time going here until they get their customer service straight. Like I said- I don’t ever review but I had to. Men shouldn’t be so rude to women.

Place was clean semi friendly one major stand out Mary she asked me what did I need very Hands-On enjoy the massage I have very sore feet and very sensitive they hurt she took care of that for me

I love this nail salon. The staff is so kind, friendly and helpful. I always end up with beautiful nails that last several weeks. The location is clean, comfortable and inviting. Id definitely recommend giving LyLys a try if youre looking to treat yourself.

This is a great place to get your nails done. They do excellent work and the prices are in line with all other nails places. Only difference between this and other nail shops are; the staff and owners are excellent nail technicians, their friendly, know what they are doing, efficient, super clean and prices are just right compared to other establishments I have been to. They have so many different products and colors to chose from. I have been patronizing them for 2 years and have NEVER had an issue. One thing people have to remember if youre late to your appointment you are going to make the next person after you late. Consideration, patience and a smile go a long way! I highly recommend LyLy in Oak Creek.

My favorite nail place in the area - clean, do a good job, and consistent. Pricing is maybe a bit higher than others but probably worth it to know you’ll have a good experience.

Had an appointment for acrylics but I had to wait with four other people who also had appointments. I wanted designs on all my nails but my nail tech said he didn’t have enough time, because they were behind on nails. 2 of their employees were walking around but he said they can’t do my type of nails. My nails look good at the end, but if I knew earlier they didnt have time to do my designs I would of went somewhere else that do.

Shop is always clean and people are friendly every time I go. Long does my nails and he is amazing. Prices are extremely reasonable and Ive never had an issue with them running late. Highly recommend!

I’ve been getting my nails done for 6 years and this is by far the best nail salon I have been to! The nail tech did a very nice job and was very detailed with my nails. They turned out perfect. Will definitely be coming back!

Way over priced for the quality of work. My shape is an oval shape, I told her I wanted to keep that shape. She kept filing until I ended up with very skinny, pointy nails. My daughter wanted a french tip with color. Just the tip should have been colored, but it was half her nail. Looked ridiculous and they charged $8 extra for that. I wouldnt go back with those prices.

Staff absolutely rude. Said appointment was needed and was told to leave by short cranky gentleman. As someone who is in town for work visiting this is somewhere i will tell all my coworkers to avoid regardless of how good their services are. If appointments are REQUIRED like this guy says then maybe it should say so some where on the door or on google for their location. Instead it says recommended. Would give 0 stars if possible. This is not how you treat a paying customer who walks into your establishment for the first time. Hope this place doesnt last long...

Excellent service, we got exactly what we wanted. A kid chair for pedi’s would’ve been nice, but it all worked out.

Thry were able to accomodate a same day appointment. Daisy did an excellent job.

100% satisfied! Been here twice- once for acrylics (fill) and once to have my acrylics removed/replaced with dip. The technicians are friendly, professional, and I love how my nails look when finished. I won’t go anywhere else.

I was very pleased with my mani-pedi and will definitely be back!

Love this nail salon. Always clean,very comfortable, staff is very accommodating. My nails last way longer than any other salon I have gone to.

In less than 12 hours having a French manicure six of the nails were peeling off.The nail technician was not friendly did not communicate at all. Very disappointed

Called to takr an appointment for a group. The one who answered the phone was extremely rude.

Walked in hoping to inquire about a pedicure and the staff was VERY rude. The question had barely been asked when we were cut off and rushed out. Very unwelcoming atmosphere, would not recommend.

Very nice nail salon.They do a great job and the staff is very friendly! Cant wait for my next appointment!

Ive gotten my nails done here a couple of times so far! The experience has been great, they accept walk ins, but I also have called and booked in advance too.

My nail tech was fantastic. Ask for Nuu, not sure of spelling. Shes very thorough and sweet.

Their staff is always sweet and welcoming. I’m always happy with the service they provide.

I went there to get the first picture. i showed them that’s what i wanted and this is what i received |i payed $80 for these they didn’t do anything in return for the poor service|

Excellent service, family orientated, friendly and very talented nail techs!

The employees were extremely rude. Although work was decent, customer service and respecting the customer was definitely not a priority. The employees blamed the customers for their mistakes. They also rushed the customer EVEN THOUGH and appointment was made!! How cheap! I will never come back here!!

I love this place! I am very very particular about my nails, but this salon never disappoints. I’ve seen many different techs but Nu is my favorite. The colors on the samples are true to the color on your nails. I’ve never left with a bad dip manicure. Highly recommend!!!

Great service, amazing calm environment and everyone was so nice and so talkative. They accommodate you and it feels great to be pampered from time to time. 🙏🙏 i highly recommend this location to do a manicure and pedicure. 💖💖💖

If I could give them 10 stars I would! I have been going to LyLy for almost 2 years now and I have NEVER left disappointed. Their service is phenomenal and definitely worth the price.

LyLy Nails is very clean and cares about their clients. They bend over backwards to make sure you are happy with the service they provide. I always look forward to going there.♡

Loved my experience here. Im new to the area and this will be my new salon!! My nails look great. They paid close attention to detail. They seemed to care if I was happy and asked several times throughout the process if I was satisfied with the outcome. By the time I left they were using my first name and made me feel comfortably at home. Cant wait to go back and get more manicures and pedicures with my daughter.

Reasonable $ with great staff.

The only place I’ll go to, my nails actually last 3 weeks with them!

This place was recommended by a friend, so this was my 1st time here. Wonderful atmosphere, clean, modern, good music playing. My technician was wonderful, friendly, and did requested preferred care that i asked for. Prices are comparable to anywhere else. Will be going back!

My nails broke off in a week she did a very great job with the shaping how ever they are a little Pricey and she could of added a little more acrylic my nails Were very thin.

If you want to get your nails completely destroyed - it’s your place. They made my nails look awful, while the only thing I asked for was to get rid of old gel. Nobody apologized, but still charged for that “work”. Btw, workers there do not wear gloves.

Love this place!! Decent rates and beautiful but small inside! Very clean equipment and individual packaging!

Long did my nails and is quick and efficient, pleased every time!! Even with my short stubby nails!

Vincent did a great job

Was my firsttime here and a friend and I were able to walk in & get pedicures. Staff was friendly and service was excellent. The shop is so nice and cozy inside as well.

I’ve gone twice and liked it both times. They are precise and the dip nails really last a long time. It’s cute and a great location.

Love going to this beautiful and wonderful Spa. Highly recommended.

They always do a great job on my nails. 💜

First time at LyLy today. Just wanted to try a new nail salon in the area. I love the interior. The decor and salon stations look clean, and modern. I loved the upbeat music they were playing too. A younger gentlemen took care of my gel manicure. He was nice and he did a good job! Love my nails. He even grabbed a hand warmer and Ive never had this done during a service. It was a nice added touch to the service I had today. Didnt have to wait at all. I was a walk in and I was taken care of right away. I chose to go on a weekday morning so I could avoid having to wait a long time. I will be back for sure.

The staff was not friendly at all. It was wayyyy over priced for the service that I received. None of my nails were even and they were VERY bumpy. I will never return to this place ever again!!!

Love this place. The manager/owner is amazing and so nice. They are fast but do an amazing job. My nails last forever with out breaking or chipping. Highly recommend this place!

LyLy Nails is by far the best nail salon I have ever been too. They do excellent work and honestly care about making customers happy. The staff is friendly and the owners are thoughtful, funny and do superior work. They stay on top of new nail trends and they keep the salon spotless and very organized. I have never had anything but a wonderful experience at LyLy.

Long is the best nail tech I’ve ever had. He is so detail oriented. Him and his wife are so sweet. I will always support their business!

I wouldn’t give them one star if I didn’t have too! I had one of the owners cut me.. never apologized ... never offered anything off my service.. which I was a regular customer. Then the mail owner rushed through a nail fill and none of my nails even looked the same and he didn’t do them like I asked and was burning my nails as he filed them. The only good one there st pedicures is alyssa she’s great. But sport I wouldn’t recommend going there!! The male owner is very rude. And makes you feel like your an inconvenience. I have them way too many chances and I’ll never ever go there again!! Horrible place to get your nails done. Horrible customer service!!!!

I have been a regular customer here for a few months now, and I always leave loving my nails. The staff is super nice, and the inside of the salon is beautiful. Its nice to be offered a beverage during your visit, and the place is very clean! Im very picky about my nails but if you ask for Long he will make sure they are perfect before you leave. Him and his wife make a great team, and recommend this place to everyone.

Way over-priced

Beautiful place with professional friendly staff. Lots of nail polish colors to choose from. Really good massage pedicure chairs.I only get my nails done here full set and shellac pedicure.I had a broken large toe nail once and had a vacation coming up. They fixed it no problem by applying an acrylic nail and it made me feel so much better. Looked perfect.

SO amazing!!

The staff was not friendly at all. It was wayyyy over priced for the service that I received. None of my nails were even and they were VERY bumpy. I will never return to this place ever again!!!

Friendly and very clean environment, does a excellent job.

Poor customer service!! they were extremely rude!! Do not go to this plane

This place is amazing. The salon is beautiful and is very clean. The owner was polite and very helpful. Although they were busy they they were on time and I love my nails. Thank you for service.

I wish I could give them a 0 for their lack of customer service and ridiculous wait time. I would have respected being turned away due to being understaffed vs. sitting there unattended and blatantly ignored. Dont tell someone to come back in 30 min. and when I do you have me soak my feet for another 20 minutes. Finally when the lady is ready to attend me, she clearly has a bad attitude. I told her I was leaving and walked away. This is the treatment I get for a service I pay for? I didnt get an apology or a comment just a shrug and a smirk. I am a strong supporter of local businesses in my community, but I will not be back and I will not recommend this place.

I came here for a shellac manicure recently. They did a very thorough job, and took the time to make sure it was right. They didnt do anything without asking me first, which I appreciated.I plan on coming back here regularly. Much better than some other places Ive been to in the area! Plus, they take walk-ins.

If I could rate this nail salon a zero, I would. Please save yourself the time, money and extreme frustration and DO NOT GO HERE!! I have gotten dozens of manicures (regular and shellac) and pedicures over the years and Ive been to several places. This nail salon, BY FAR, is the absolute WORST Ive ever been to. They have terrible customer service. First, I called a week ahead to schedule an appointment for the day and time I wanted to come in. I arrived on time and it wasnt busy when I got there. I still had to wait 20 minutes to even be put in a chair. I was about to leave because I had other appointments I needed to attend after this. I decided to stick it out. Bad idea. My nails ended up all crooked. I had to go home and file them a bit on my own to straighten them out. You should not have to do that when you spend $60! After one week, my shellac manicure wasnt even the color I had picked out - it totally faded! I called and complained and they had me back in and re-did my nails free of charge because even they agreed they looked terrible after only one week. Fast forward to today, two weeks later. I went to get my shellac nails removed. I walked in on a Sunday, a mere 20 minutes after they opened. The manager walked up to the front and he huffed at me after I asked him if they could please remove my nails. He then said we are busy, come back. I was shocked. Did they really try to turn me away? I asked when. He said 45 minutes. I left and I happily went elsewhere with my business. Terrible, horrible customer service practice, to SEND AWAY business because you are busy. Absolutely ridiculous! Ill never return to this nail salon. Ever!!!

Had a wonderful experience here. He took his time and was very friendly. Made me fell very welcome. He did a great job and I will be going back

The people werent too friendly. I had a pedicure and manicure, my gel polish started to lift and peel. I wont go back. Find me another place.

This was my first time here and I am very happy with my nails!! Mimi did a wonderful job and was so friendly. I will be back.

As a licensed nail tech I went in with knowledge of what is good and what is bad. Why would a licensed nail tech go get her nails done you ask?! because everyone loves to be pampered. The pedicure I received was nice. A little quick but nice. My shellac manicure was not! The implements used were dirty. I could see old skin still on nipper! He did no cleaning of the nail bed, which is required so that shellac will adhere and last. I had to ask and tell him myself to please wipe my nails with at least alcohol before polish. The finished product is lumpy and far away from my cuticle. my thumbs are already lifting and it hasnt even been a day. I know that this is due to lack if cleaning nail bed properly before polish!!! So even though it is clean in buliding (because its new!) the implements were not. file and buffer were also extremely worn which is from reuse and no sanitation. I should have not spent the money, hoping for great job from a new location and did myself.

I got dip powder nails done for the first time and they did a really good job.

Not worth any star! 😡($20 upcharge)We made a pedicure appointment a week in advance for 3 people and one of us had to wait because they couldnt put us three together right away. I choose a $35 pedicure and brought my OWN gel polish...they up charged me $20 for using the light!!!The girl never told me that there was an upcharge until she was done!I talked to a guy manager or owner who was VERY RUDE!😡He didnt even care if I wrote a bad review! Horrible customer service...I dont recommend this place at all!!!

Very nice and clean place. They do a great job!

Had an appointment and wasnt started for almost 45 mins past the appointment. The water was cold. The had warm water added to the basin by a kettle, right as the gal drained water to start pedi. Pedicure was rushed, paid for a deluxe and didnt even get a calf massage which is my favorite part. Nails were poorly polished and half the nails on right foot are missing polish on most of the nail. I have been here a handful of times before and never experienced this poor service. Unfortunately this has me not wanting to come back. I feel like it was so bad, my friend and I shouldnt of even had to pay.

Went here for a manicure and the lady that did my nails was super nice and patient with me, being cause it was my first time getting gels and I was a little lost. One of my nails eveb got a little messed up while I was there and she happily fixed it for me :) very friendly people and I will be returning!

Polish lasted for more then it should have! Very happy will be returning back

Obsessed with this place. I can’t imagine going any where else. It’s probably the 5th place in milwaukee I’ve tried and I LOVE their manicures. Hand warmers and cuticle cream instead of water and stones to soak your nails; that should say it all. Don’t go anywhere else. If they’re busy and you try to walk in - it’s because they’re THAT GOOD so make an apt and go back.

If you get the right person this is a great place, however there are a few employees that are not very skilled and do not do a great job. Polishes are a little old and leave air bubbles.

Best manicure ever

Always friendly and quick! Great service!

Went for a manicure and pedicure on Sunday. Had to go back on Monday because the color on tips were all chipped off. Woke up Tuesday and 2 other nails are chipped. I have never had a regular manicure be so cheap coated like this before and they are expensive too. I should have sticked to what I know instead of venturing out. Never again will i go BACK. Dont recommend this place. Save your self money and time.

I am beyond frustrated with the owners.I make an appointment every time I go and I still end up waiting anywhere from 10 to 25 minutes. Again, today was the same thing-then Im just about done with my manicure and the owner leaves me high and dry for a good 5 minutes to take care of her next client with a pedicure, after she has told me several times she no longer does pedicures.....they are always rushing and nicking clients skin, including mine with their tools. Everytime I go they have new employees. Ive never seen a business go through so many employees in just a 3 week time frame. I think Ill try somewhere else. I am a paying client and deserve to be treated with respect.

First time here, getting a pedi as I type this & have to say its good! Massage chair is great, they offer different kinds of pedicures to choose from & reasonable prices. Dont get pedis that often, but thought Id treat myself.

Very clean and good service ! My manicure did not chip at all and lasted 3 Weeks . My nails look so healthy, everyone thought I had acrylic nails on because they looked so perfect and neatly shaped. This is definitely my new spot !!

This is my new favorite place! They take their time and are very friendly. They do an amazing job!

Very nice people who do great work at a great price. Highly recommended!

Rushy. The young guy with the tattoos is VERY RUDE! Didnt say 1 word to me! I will NEVER COME BACK HERE! GO TO Epic Spa!

I made an appointment with the owner to get my nails done today, but he said he couldnt because he had people waiting on him, even tho I made the appointment 3 days ago he still didnt want to take me!!!!! I wasnt a walk-in a had an appointment its not fair because Im busy and it was hard to make time with my job and he didnt take me with the appointment he tried to set me up with someone else even tho I made the appointment with him. I would like to speak with the manager because this is ridiculous they are not organized at all. I sure will never step a foot in that place because this was truly unfair Im a client that pays more than I should and this isnt what i deserved!!!

Nice place but a bit pricy for the styles you get

First of all, if I could give this place NO stars I would. Second, they cut into the sides of my daughters so low they made her bleed. Third, I went in for a pedi and I pretty much just got my nails painted. It was not a relaxing exp at all with the pedi. The man flew quickly through it. Was the quickest one I have EVER had. Then when I went to pay, they did not discount me, take a service off, or nothing. I got charged almost $100 for HORRIBLE services. If I did not want to warn the public, I would NEVER admit to even going here.

Had a pedicure this morning by a lovely young girl named Nu, she was so gentle and thorough, I will go again.

Great place to get your nails done!!! They do awesome pedicures too👍👍

I had a great experience here, the staff was very friendly and my nail technician, Paul, was super nice and did a wonderful job. I will definitely be back in the future!

Great new spot in Oak Creek! Super clean, very friendly staff, and great work - my gel manicure has lasted longer than any other manicure Ive had in a long time!

Very clean place and friendly staff! My shellac has lasted longer here than any other Ive gotten in the past. Very satisfied!

The worst place in the world, Luan Le was rude and told me go away. Never come back here

Love this salon. Great service. Never to long of a wait

They do a very good job and are quite accommodating to the customer...

Yay!!!!! Love love LOVE it here!!! Im a very creative person and any ideas that i think of in my head, ends up on my nails. Im not a simple person so crazy combination of color and patterns is what i get!! The staff are the best!!! Everyone there greets me by name! I consider everyone of them friends. Pedicures by tammy or nikki!!!! Most relaxing massages. This is what Drexel town square needed!!!!

Ive been there twice and didnt like either experience. Their salon is pretty dirty overall and the people there are rude and DONT know how to do nails 👀

A little pricy but my nails & toes were perfect.

Their open time online and on their door says 9:30 on Fridays, however, they didnt even open up until close to 10 without apologizing. Also, the gal who did my nails (pedi and mani) scolded me three times for moving around, which I did not. She also rolled her eyes when I asked for shellac instead of parrafin, and then continued to push the parrafin until I finally said yes.The service was not relaxing. I left with the feeling that I was a nuisance rather than a customer, and I wont be returning.

Clean and great customer service, nail techs are talented and skilled.

My experience today was fantastic. Thank you nikki!😃

Switched to LyLy approximately 2 years ago ....highly recommend!!

Im not a person that gets their nails done regularly, so my expectations arent high. I got a pedicure, which was actually really nice. The chairs were comfortable and the pedicure was relaxing and looks nice.As for the shellac manicure. Typically shellac only stays on 12-14 days for me. I got my manicure on a thursday late afternoon, and by monday morning the polish was pealing off. I also noticed the color I selected, a neutral, mulberry purple was now this nasty green/brown. I did not pick a mood changing polish and remember I picked the OPI, #11 ( I specifically asked them which brand would stay on best and they recommenced OPI)I called and explained the situation. I came back in and got my nails redone. The 2 associates bickered for a bit about the color I chose and even showed them that I picked OPI, #11. They redid my nails and did not require I pay them. I left the associate a tip and was happy with the job she did. Less than 24 hours later the color is the nasty brown, green color again. I am not calling back to complain, but I will no be returning.