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Oakland Glens
41875 Carousel St, Novi, MI 48377, United States
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Oakland Glens

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La
Review №1

I moved in 1 1/2 months ago and so far I love it. Shelbie was so help with finding me a unit and is always very prompt when I send her emails about anything. My daughter loves her new school and we all love our new space. thumbs up!!

Sa
Review №2

Had a great experience visiting this park. Office girls are so sweet. Amanda the manager is very knowledgeable and her and her team take pride in their community. It is nice to see!

Do
Review №3

I moved in to Oakland Glens thanks to Shelbie Holder! She was absolutely awesome and worked so hard to find my family and I the perfect home! I would definitely recommend this community it’s quiet, diverse, clean and convenient (close to literally everything).

Ad
Review №4

Shelbie H. helped in such a big way and the process was not easy but with her help, She made it seems easy. The place is recommend it was such a beautiful place and I’m glad she was there to help me out. Thank you so much for your time. And the help you gave me.

Ni
Review №5

Shelbie was excellent explaining the whole buying process and made it very easy! I highly recommend

Ca
Review №6

Recommend by a friend nice place, great community, and a well trained staffed thank you Ciara did an amazing job showing us this place thank you again

Mo
Review №7

Such a pleasure to live here. The staff is very friendly and always willing to answer any questions. The community manager, Amanda, is very accommodating and willing to speak with the residents which is a huge relief since that hasnt been the case at other places Ive lived before! If you are looking to live in a community with understanding management this is the place to go.

Ja
Review №8

I stopped by Oakland Glens neighborhood just the other day to take a look at the homes. Shelby, was great to work with! Professional, knowledgeable, and friendly! I will strongly consider Oakland Glens

Yo
Review №9

Really friendly staff, great place to go. Clean and orderly. Highly recommend this to anyone!Mama loved it

St
Review №10

Excellent service and a well maintained park thank you shelbie for showing me the right way

Ca
Review №11

I called and spoke with Shelbie about options with living at the park and she was amazing and so helpful! She was so polite and had so much patience as I asked a million questions every where needs more people like her!

Al
Review №12

Hate the office staff very rude every time you call about anything! They never want to put your work orders in as if they are the ones who have to come do the work! All maintenance is VERY rude ! And drive around the park speeding in there big pick up trucks and will not move over when they see you coming down the road they will literally side swipe your car and not care at all! Only thing good about this place is the area it’s in and the people that live here

Ma
Review №13

Literally the worst experience I’ve had living somewhere the office does not care about the residents and has left us without A/C for the entirety of summer so far. We’ve talked to corporate to no avail the office has poor communication and a disgusting lack of urgency. Truly looking forward to leaving this plan when our lease is up because I’ve never actually wanted to take something to court as much as I do with this place. You can see another review below that states the same issue over a month ago and they just don’t care.

Ma
Review №14

Called to get some information about a home and was surprised to have gotten so much information so quickly, and with a friendly attitude! Shelbie was great! Thank you!

Ni
Review №15

The staff was very Cooperative with me. One specific person that helped me and stood out was Shelbie, she answered all my questions with a positive attitude and made me feel welcome.

Ol
Review №16

Got a chance to look at beautiful homes and the neighborhood is very clean and well maintained. The staff was great and friendly, looks like a great place to be.

Sa
Review №17

I called about some questions I had regarding this park and seeing what kind of place it is. I got the pleasure of talking to Shelbie, and she was beyond helpful and truly amazing. Her customer service is 10/10! She answered all my questions and was the high light of my day. I recommend requesting Shelbie when you call!!

Mi
Review №18

The staff were friendly and very helpful when I went looking for a prospective home, and the properties themselves were top notch.

Jo
Review №19

Honestly has a great start until you sign the lease. They quite literally do not care about the issues in the trailers. We’ve been without AC for 2 months. I’ve called the front office so many times. I even called corporate but here I am in an 85 degree house. The front office is bad at communication. The work orders either take forever to get fixed or they just don’t. READ the one star reviews on this property because all the issues with the properties have not changed.Edit 8/13/21There has been no change and the number they give is pretty much then saying whatever tour complaints are aren’t in the lease so they aren’t liable for it

Ra
Review №20

I absolutely love the manager and office staff and the maintenance guys are very dedicated to making this community a place to call home.

JK
Review №21

Amazing staff and fixed every issue I had while I lived here.

Am
Review №22

Team of people who really care about you, beautiful place to live!

It
Review №23

Lived here for a long time, every nice and workers are very friendly

Ju
Review №24

Very friendly and helpful staff! Very clean and a great place to live!

Mi
Review №25

Very respectful & well helped from Shelbie, she was always very kind and helpful no matter what. I’d recommend dealing with Shelbie she’s awesome :)

Li
Review №26

Very professional and friendly staff…Shelbie Holder went over and beyond to make sure all my questions were answered. She was very pleasant to speak with.

Je
Review №27

Manager and staff are super friendly and the community is beautiful!

Am
Review №28

Great Location! So close to all the stores!

Ca
Review №29

It’s a very beautiful place and the staff is very helpful.

Ra
Review №30

Shelbie was extremely helpful and answered all of my questions.

Mr
Review №31

Very clean and an even more friendly staff!

Ga
Review №32

Very friendly staff, accommodating to our questions.

Ti
Review №33

Amanda there new Manager got promoted from Cranberry Lake LLC lucky them. I really hope we get a new awesome manager?

Ca
Review №34

Oakland glens is a heartless community. This is an awful place to live. They show no compassion for families in crisis. They gave 1 citation for a vehicle an then towed the families vehicle to Detroit from novi and tow company is Americas towing and they are charging 480$ a day storage and refused my daughter in law the right to even get the children carseats. Dont move there they are terrible to deal with. Especially if they want you to purchase a trailer and you refuse because your payment goes up too much. They start picking on you. Also my grandson 11 years old just had his second liver transplant and they just had a baby and park still did this to them while they are down. I think they are absolutely terrible people.

Pa
Review №35

Beautiful place to live!! Quiet and clean

da
Review №36

Affordable housing, clean, great location, nice neighbors.

De
Review №37

Super sweet and harding working staff. Very helpful

Na
Review №38

Nice area 🙂 friendly staffing !

Ni
Review №39

Dont even know where to start with these people....Bought a brand new double wide in early September 2017. Have regretting moving here almost since we moved in...- There is a drain at the end of our driveway that has had standing water in it since the day we moved in - Ive informed the office multiple times since moving in. One month later and they say they jetted it, however, I inform them that there is still standing water in it - clearly there is something wrong with it. They say thats the best and all they can do. After a period of 24-36hrs of rain in mid-November, the drain backed up to form a 40-50ft diameter small lake, completely covering my driveway, with the edge of the water about 3 FEET FROM MY HOUSE. I went in to the front office to complain immediately, but the office manager (who is on vacation for a week), nor anyone, will be able to address this until after shes back. I go in and talk with her once shes back from vacation and she gives me this story of how shes worked here 10 years and theyve tried countless (basically half-___ed) fixes over the years all to no avail. She even gave me the COURTESY of informing me it ONLY happens a few times every year, AND shes even seen it WORSE, YES WORSE!, than this last time. Keep in mind, my brand new house has been on this lot for less than 4 months - WHY WASNT THIS FIXED BEFOREHAND!!??!! especially if its been know about for years! It makes absolutely no sense!- We also have very low water pressure here and we are on Novi City water. But guess what... (oh it gets better)..., the park is responsible for the pipes and infrastructure here, not the city! So in order to get something fixed, I have to get the park to fix it! So Ive been complaining about this too since we moved in. They said they can hire someone to dig it up, but if theres nothing wrong with it (and its doubtful theyll even be honest about it with how shady theyve been so far), that theyll stick me with the $1000 bill - HOW NICE. The normal water pressure with no other sources running is laughable at best - my kitchen sink always sputters when its on. A simple flush of the toilet and try to wash your hands... the water pressure drops by at least 50%. Want to take shower while youre running one load of laundry... nope, good LUCK... the water is barely a trickle.If I had a second chance, I would stay very, VERY far away from any of these communities owned by Meritus.**OCTOBER 2018 UPDATE:- front office seems to give no cares about our drain problem. Regional manager also seems to care very little. Lake Pierre keeps thriving with every hard rainstorm we get here - it happens frequently enough that the neighborhood kids now know to come here for a quick dip during a rainstorm!!! Wonderful!All-around wonderful, competent people at the front office......**JANUARY 2019 UPDATE**- Regional Vice President at Meritus is giving me the run-around. The drain has not been fixed and is only getting worse. Every time it rains, the drain now backs up to the base of my home and takes at least 4-5 days to drain. This is exacerbated by the freezing winter temps as well (the 100 x 50 pond now turns into a literal skating rink). When cars drive by, the water splashes up against the base of my home. Calls to regional manager and complaints to front office are ignored, there is always an excuse as to why it cant be fixed. How long is it going to take until someone slips and gets hurt and/or possibly drowns?!?!? These people do not have a care in the world for you. I have small children and there are many others in the surrounding homes. Meritus and Oakland Glens seem to not care at all about the well-being of their residents. Currently in the process of contacting local news stations and a lawyer for help. Beyond angry right now with the incompetence and lack of compassion.

Je
Review №40

Kelsi was very nice. Promptly answered email and questions. Made the whole process easy.

Fr
Review №41

We have been living in this community now for 7 months and we are loving it, We love the cleanliness, quietness and respectful neighbors. We are excited to continue to live in this awesome community.

La
Review №42

Very incompetent about getting the rent payment bills out on time. They make excuse after excuse how is not their fault its yours.All other companies seem to get you bills on time but this management company cant.When you do seemingly get your bill on time, Check the date, its last months bill. Their way of sticking you with a late payment charge.Other than that seems to be very quiet.All the neighbours seem to be quite kind.

ca
Review №43

Used to live there still have meny friends and family that still are there

El
Review №44

I’m happy to be part of such a nice community where the staff is so kind and helpful whenever needed. I really enjoy the new monthly newsletters!

Ma
Review №45

Im very happy I moved here! Staff is professional and courteous. I love my home, this is the first time Ive lived 8n a manufactured home and I love it. The homes look exactly like the pictures and prices are great.

Er
Review №46

We just moved into our new home. The management and office staff have responded very quickly to help make our move smooth and comfortable. The neighborhood is quiet and we have friendly neighbors. I am quite satisfied with this community.

To
Review №47

Really clean environment

Em
Review №48

Great and clean place

Ba
Review №49

They keep the place up pretty well.

Mi
Review №50

I have lived here a year, currently renewing my lease. My neighbors and the people I have met through the community page are all great!! I had never lived in a mobil home community before and have found out its like a giant family. People always willing to help each other out. The office has been very helpful for me during some rough times especially during this pandemic!! Karen in the office has been very open and kind!! Moved in last October, then the pandemic. I work in health care and going to work and being stressed out, the last thing I want to do is come home to more stress. My neighbor and I have helped each other out with mowing our lawns. When Ive had any kind of issue on my end, Karen in the office has been very helpful and understanding of the crazy hours I work and trying to get my new lease signed. Glad Im staying at least another year!!

An
Review №51

Great Team Oakland Glens has

Do
Review №52

Its a nice place, with a great community of neighbors who look out for one another.

we
Review №53

I have just moved into oak land glean, and the experience has been absolutely amazing! and i love my Mobil home so much!!! this would be the first time of actually moving into a Mobil home everybody in the neighborhood is so friendly the people in the office are so helpful to me and i really appreciate them!!! and so nice to me and worked with me they are very friendly and nice and i don.t have any regrets moving into Oakland glen .

Sa
Review №54

Its a trailer park, rent is high and always getting higher unless you own your trailer, but then you can end up owing them thousands.

Ch
Review №55

Currently living here. This place has a pool and playgrounds for the little ones . Its a great place to raise a family.

an
Review №56

Called to inquire about lot renting requirements as im looking to purchase a trailer thats in the park but already paid off.. was informed that id need to pay a 60 dollar application fee and go through a credit and background check and more specifically they would look into the specifics of my credit report and study my DTIR to determine my approval, also lot rent alone also requires a security deposit?? thats one and a half times a monthly lot rent payment? which is over 500$? so basically i would pay double their entire annual land tax amount JUST TO RENT A LOT? these people are absolutely INSANE!!! no thanks, DEFINITELY PASSING on oakland glens! yikes!

Bo
Review №57

They are amazing, Karen is a wonderful woman and works with everyone that needs help and ask for it... they are an amazing park to live in and I would recommend it to everyone!!!!Update for 2021: Neighbors are great, office is good, as any neighborhood you have ups and downs, but My kids have enjoyed living here. Elizabeth has been easy to communicate with when needed and very sweet and understanding!

Da
Review №58

Was a good place then they got new owners my step daughter lives there always payed her rent. She ended up getting covid19 and losing her job but still payed with her unemployment then unemployment got messed up and she had problems paying instead of helping her or understanding thry filed eviction on her and did not try to help in anyway. I understand thry need there money but thry could have helped her instead of kicking her out. And may i add she never caused problems and always keeps her yard and house up

Ga
Review №59

After taken 50 dollars from Me &My Girl Friend Each ... We Told Them We Had Low Credit Score, They Said We Are Not Sure, If You Will Be Approved Or DeniedWe Were Both Denied .. Can You Say Scammers, I Can .. When Our Credit Improves & It Will, This Is One Place I Will Never Live ..Im A Retired Navy Veteran& This Is How Say Thank You.

Vi
Review №60

Karen, thank you so much for all that you do for us residents. It takes so much involvement to keep this community as beautiful as you do, it doesn’t happen by itself. You are always so quick to call back, I am so comfortable and happy here. Thank you!

Ma
Review №61

Very rude park people that run The place and strict rules cant park there only here cant own or operate a mini bike go cart or anything else that is fun cant do work on your vehicles rent goes up every year place is like living in a communist country wouldnt suggest moving here

Mi
Review №62

Really enjoy the living in this community. Its been an amazing experience, living here. Its helped me get my life back on track since my divorce. Karen in the office has always been there for me whenever Ive had any issues that I need resolved. Much appreciation to Karen and the rest of the team here at Oakland Glens!

N0
Review №63

Now that the owners and rules changed its pretty bad wouldnt reccomend living here but thats just my opinion.

An
Review №64

Its not a bad neighborhood in terms of the people who live there (For the most part) but it was ran poorly and the swamp within the trailer park attracted all kinds of pests. Geese would walk along the streets and defecate everywhere.

Ri
Review №65

Nice looking!

Jo
Review №66

I would like to think two special women rhat help me in a time of need.Man I cant thank these two ladys enough Kim and Karen they go far above caring for the people in Oakland Glen. I have watch them when people come in and leave out they are so happy. I could sit here all day and say so many good thing I have seen then do for people but if u really want nice place to live and meet to of the nicest woman I have seen in a long time come to Oakland Glen and meet them u will leave with a smile for sure and a new home

Ra
Review №67

Moved in in november 2019 and i have to say its a nice mobile home park .... love the atmosphere have great neighbors and its a nice safe area and pretty well maintained . Very peaceful in my area !

LR
Review №68

I live here. If I could, I would move. The current owners and management of the community care only about one thing - money... it feels like they are spying on everyone. Only way its bearable is there are some awesome neighbors.

De
Review №69

I live in the mobile home park

ga
Review №70

I live here!

Ma
Review №71

I’m currently living at Oakland Glens and the community is well kept and peaceful. I recommend sales and leasing agent Shelbie Holder who’s very informative and friendly!

Me
Review №72

Nice Area

Sh
Review №73

Too many trailers. Way to close together. Streets are narrow & residents dont have much driveway area, so they have to park on the narrow streets.

An
Review №74

Youre better off living on the streets than here. Save yourself and your children. The 600 other trailers are their priority Even when you have no heat in half your house in -20° weather. The women in the office are BEYOND sexist and rude. My 5 year old has more respect in her pinky than all of them combined. Theres always trash all over the streets. Drug dealers every other trailer. People speed through the neighborhood regardless of the times children are present. You can have video proof they never touched your grass but will slap you with a $35 fee. Theyre only nice to get you moved in then its problem after problem. Parts of the trailer park flood due to lack of drains or drain maintenance. They wont ever try to talk to you in person. They will either leave notes, STALK YOUR HOUSE or force you to go to them. The mailman NEVER gets the mail right. They hired inadequate workers for the driveways and refused to clean up any mess that was left behind. Destroyed all my grass in the process (yet I still had to cut it?) There are cops in and out of here all hours of the night. Teens will break into your car, steal your gas etc. Select few tenants are good. For the most part this park hits the stereotype of Trailer Trash right on the nail.

Ke
Review №75

Lived here about 4 years now, nice place to live, kids go to school right across the street, convienant location. The staff is very pleasant and understanding and will work with you. Kim and Chelsea have always been nice to me, Karen the secretary is so sweet and the maintenance men are helpful. I dont get all the negative reviews, lots of people live here for a reason, its affordable living in a nice area!

Ja
Review №76

As of this posting update this park has been sold to another corporate entity. My rating may increase.

K3
Review №77

Im looking around for a new place for my family and I if anyone has any recommendations, my only issue is that my credit is definitely still shot (not good at all, like around a score of 500 maybe) so I have cash only and a great job that I have been at for about 4 almost 5 years and I do make pretty decent money there I would like to say. I need something with 3-4 bedroom and I would really like to rent to buy if at all possible.

No
Review №78

These are nice Apartments. I cannot say that theres anything that stands out Above the Rest but they are not bad either. I do not currently rent from them myself but have a friend that lives there. Apartments seem nice and quiet.

Be
Review №79

I don’t have many complaints living here as I have been here the last 6 years but for my rent to go up 10$ every year for the first 4 years, then 18$ last year, to a whooping 75$ increase this year is insane. Maybe if it was something more like 30$ or 50$ that would have been a better pill for me to chew. I am a single mother and I loved the fact that I was able to live in a nice neighborhood such as Novi and send my kids to a nice school but, if they keep going up at this rate me and my kids will have to pack up and go.... They are trying to force the renters of the older homes to purchase the home and that’s just not in my plans to do. In no shape or form do I want to own a home just yet in my current situation and even if I did purchase the home I would still have to pay a whopping 600$ monthly to keep it here in their park. Karen at the front desk comes off a bit rude at times and even told the man (home owner)in front of me that he should be grateful that he isn’t a renter because they got hit really hard with increases, you should be blessed your rent didn’t go up........ as if that’s suppose to make people feel good about the constant increases here, and she always have an attitude explaining things to you that you might not understand. And for rent to be increasing soo much, the streets don’t look all that good, though they are a little better from last year, when they do make improvements to your home they put the cheapest parts in your house, and as a renter they try to force you to take care of things that they normally should. A dude living over here has even asked me if I had any weed to sell him as if it looks like I smoke weed, and the playground ..... I wouldn’t let me kids play there for nothing. It’s always bad words spray-painted on the play sets and the trees, young people smoking, kissing, and doing other things that I do not care to mention.Hopefully with the high increases they improve the park even more and most important......Hopefully next year the increase to renew your lease won’t be as high. I have my fingers crossed.

De
Review №80

These people are crooks steady trying to through extra money on your rent and over charge when they know obviously your struggling g or you wouldnt be living in the dump with there toxic swamps

Ra
Review №81

Diverse population close to everything

lI
Review №82

All around bad experience... the other reviews are FAKE (look at the most thumbs up comment... They said they would rather be homeless.) I would never tell anyone close to me to move in...

Li
Review №83

Ive been here about 8 years. Ive seen a lot as far as management and ownership. Elizabeth has by far been the best manager weve had and responds quickly and has fixed any issues we have had. I was sad to see all the trailers come in as we chose this place because the lack of homes piled atop one another. With all the new homes means more residents and whatever guests they have. So its pretty packed. However thats not the offices fault. As much as everyone tries to blame the office. We arent all scummy gun toting drug addicts that live in here. The vast majority are hardworking individuals. The school district is great. Smack dab in the middle of a ton of recreational areas. Cities. Malls, Whatever floats your boat. People complain about the wildlife in here but our wetlands and ponds are protected so 😝 move to a concrete jungle if the wildlife bothers you so bad. The fox den across our pond is the funnest thing to watch in the winter. Deer come and go. Sandhill cranes head to waters at dawn and head back to roost and dusk. Snakes. Frogs. Beautiful birds. Lots of trees. We do love it here.

B.
Review №84

Now they have the police going around harassing people about their license tabs. You dont even have to be operating your vehicle illegally. It can be parked, clean, out of the way and completely inconspicuous and theyll go nitpicking and giving you tickets while you try to rest in your own home. Or impound your car while you mind your own business and not consider the fact that anyone who had hundreds of dollars to waste on getting their car out of an UNNECESSARY impound, probably wouldnt be living in their community. I guess they really think cracking down on peoples sitting vehicles is going to somehow help their trailer park look more appealing.

Ma
Review №85

In December it will be one year we been living herePeople are friendly office staff very friendly quiete park even in summertime when Children out of schoolDavid & I love this place

De
Review №86

Pot holes that bottom out your car. Trash all over. They don’t salt, barely shovel. Trash goes weeks without being picked up. Very poorly maintained. They charge top dollar and I wonder where it goes. Certainly not putting any of that money back into the community.

Je
Review №87

Parking Nazis, they hate that their customers have cars. I had a flat on a car in my drive. They wasted no time having my car removed, couldnt even get my next pay check to get it fixed. Now with my driveway that can barely hold 2 cars I have a work truck that I park by the ALWAYS COMPLETELY EMPTY mail box parking lot a good walk away from my house that I was told upon moving was extra parking and today I woke up to a 1 day move it notice.....

La
Review №88

Kelsi and jasmine are so helpful in helping us get approved to purchase our home. Novi is a pretty pricey area to live and we got sick of the costs for 17 layers of paint in all of the apartments around town. Thank you ladies for being flexible with us and giving us our first home 🙏

Li
Review №89

As long as you do as they ask, which isnt outrageous, they leave you alone. We havent had any problems with management. They do raise the rent every year which I dont see necessary. It is quite where we live which is close to the front. We have just signed our third lease and I dont see us moving anytime soon.

Da
Review №90

Kim at the front office is a very nasty lady, she will be very nice so she can get people to sign then she will make it very miserable to live in Oakland Glens. The maintenance guys are also terrible. The homes are very close together leaving no privacy and no spot to park your vehicle. I do not recommend business with this management team at all.

Th
Review №91

This used to be a great place when Hometown owned it, now all they care about is putting as many trailers in as possible. They fine you even if you are trying to improve your lot.

In
Review №92

It use to be safe here but a girl was murdered here this year and her newborn baby was beaten to death. Last year a lady was mudered here and another person. Then you have bad kids not being monitored destroying your property. It has went down bad NOW!

Ja
Review №93

The trailers are pretty nice and seems family friendly however the cops are called here what seems like everyday and theres too many heroins around.

Ty
Review №94

To put it bluntly, this community is absolutely disgusting. The community does not enforce the rules requiring people to put their trash into cans, so it just sits around in bags outside peoples homes. Just drive through the community on a Tuesday late at night and see how many bags are just laying at the curb. Furthermore, trash everywhere means there are oversized rats all over the place. Wednesday morning always results in shredded trash bags everywhere with trash blowing in the wind.This is now the second year Ive dealt with rats shredding the insulation under my house for their nests. I live near one of the ponds and my neighbors dont use trash cans, so Im unfortunately in a hotspot for rats. I complained about this to the office, who told me its probably just raccoons living under my floors (how is this any better?) And gave me a number for some guy that they dont even know the name of the company for pest control at my own expense. Its nearly $600 per month for rent and overpriced water, and I was basically told its my responsibility to treat the community of its rat infestation. Their lease agreement states that they are responsible for health hazards in the community, but obviously they dont consider their rat infestation to be harmful to anyones health.

Le
Review №95

As the office manager said, Its not our problem.Once they get you in, thats all there is to it, this becomes your problem. Your car will be broken into. Your car will be towed. You will be charged for them mowing your lawn, when they didnt mow it. I regret everyday since i moved in. Counting down till i move out!

Pe
Review №96

Nice place i have Friends that live here and they like it

Ch
Review №97

Bbbbbb

Le
Review №98

I dont live there.. I just visited.. it seem very quiet and nice

Le
Review №99

Nowhere to park without threats of being towed, unless you park in the streets.

Ch
Review №100

Nice neighborhood. Cute houses!

Information
94 Photos
100 Comments
3.4 Rating
  • Address:41875 Carousel St, Novi, MI 48377, United States
  • Site:https://yescommunities.com/community/Oakland-Glens
  • Phone:+1 248-624-4200
Categories
  • Mobile home park
  • Apartment rental agency
  • Mobile home dealer
  • Mobile home rental agency
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