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Jefferson Nails
12551 Jefferson Ave # 255, Newport News, VA 23602, United States
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Jefferson Nails

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Ta
Review №1

Lisa and Elizabeth are both great!!! Im very picky with my nails so I dont just go to anyone. However they both do an amazing job and Im always very pleased with my nails every time. Highly recommend this nail salon and them. ❤

So
Review №2

Friendly service with a smile. Great customer experience. My nail artist took her time with the pedicure and was very thorough. She had great attention to detail and made sure I was comfortable and happy. I will definitely be back.

Vi
Review №3

So amazing incredible! Can’t say enough good things she was so nice so professional. She was incredibly polite on time she had other customers. But still made sure my nails were well done and good looking.

Dr
Review №4

Elizabeth is amazing! Everyone is kind and does good work.

Lo
Review №5

I went in at 4pm today for owner to tell me to come back at 7pm for my pedicure. I said ok. I come in a little before 7pm and shes still working on a customers nails. Around 715 she finishes and starts to run the water for a pedicure. The owner leaves and then a lady is knocking on the door. A few minutes later the owner opens the door for the lady and then tells me this lady has a 730 appointment and to give her a couple mins. My appointment was at 7. I take my feet out of the water and dry them then put my shoes on and walk out the door. That is terrible customer service. Will never come back to this dirty place.

Eu
Review №6

I had to write my first review about the salon! I came in after I had went to another salon who didn’t do a great job despite the great reviews. This was my first time going to this salon and I think that they have got a keeper! I went to this salon base on the other comments and photos on google which were great. I showed them this photo to the left to the receptionist to see if this was something they could do and I was seen right away by Larry. He did an amazing job and that means a lot coming from me because I am very picky. He took his time which I appreciate because the experience I have had is that they just want to get you out the door ASAP which I understand but slow and stead + diligent work = a better tip. He had me check his work each step of the way to make sure I like them. This was my first time getting almond nails and I love them!!! The receptionist was really nice. The salon was very clean. They also had cute little princess pedicure chairs for girls the the back. definitely coming back!

Ci
Review №7

Needed a gel fill manicure during my stay on Maui - read the reviews on google and decided to give this salon a call. From start to finish, a really nice experience! This full service salon is clean & pleasant and the owner couldnt be nicer! Im going back in a couple of weeks for another mani before I go home! Thanks Jefferson Nails!

B.
Review №8

I am a perfectionist and I have never had my nails look this good before. She is so friendly and I felt so welcomed ask for her because she takes her time and is so detailed. This salon def deserves these FIVE stars because they know how to run the business.

El
Review №9

Been looking for a nail shop that would accommodate my hard to please standards. I dont doubt that they are GREAT. Its a calming place and clean. This is DEF my new nail salon of choice.

Ta
Review №10

I have been coming to this salon since it opened many years ago and I still enjoy it.Everyone is always so friendly, I absolutely love Lisa she is very knowledgeable about all the new techniques and products. I love the dip powder for my nails it last longer and looks great and you can’t go with out a spa pedicure.Check them out for yourself!!

Br
Review №11

Took my mom there several of years ago and havent stopped going. They stay really busy all the time, for sure. I know we may wait for a while but its worth it... Good things come for those who wait they say, and its so true... Mom has never been so happy. I will always keep taking her there. I noticed the owner always goes that extra mile for her customers. Shes one of the few that stay late and pushes it to her limits, just to please her customers. Thank you Lisa, for everything you have done for us. I even started getting pedicures for myself. Wonderful way to relieve stress and just sit back and relax. Like I Said its well worth the wait. :)

Ca
Review №12

My nail tech was super nice and I didnt want shellac on my toes, so I did standard. Plus it doesnt smell like chemicals at all and no - axeton. Just for an excuse to go again and I love my service!

Co
Review №13

Ive been a customer for more than a year. Lisa always does an excellent job & Ive never been cut which is very important. I highly recommend this nail shop.

Al
Review №14

One of the best features about this salon is that they do not give a hard sale on up-servicing. They are very sweet & my cuticles didnt peel the next few days like a typical mani:) Thank you ladies so much:)

Jo
Review №15

Professional and fantastic nail artists. Good prices and great service! All around a great experience

Le
Review №16

We have been getting our nails done at Jefferson Nails every other week for over a year. I am always pleased with my experience after each visit.

An
Review №17

Elizabeth and Claudia are awesomely talented

Be
Review №18

If I could give this zero stars, I would. Absolute worst experience. While we sat and waited for over an hour an a half we got to experience employees yelling over the phone on a personal phone call, among other unprofessionalism. Nail techs did not seem to know what they were doing either. Damaged and cut skin multiple times due to impatience. Ended up leaving before getting the rest of our requested services. Will definitely never go back. Do not waste your time with this place.

Ka
Review №19

I liked this place until tonight. Ive been sitting here with my feet in the water for 40 minutes, waiting for a pedicure! I will wait 5 more minutes. Then Ill dry my feet, put on my shoes and get out of here! Not coming back.

Br
Review №20

The chair they put me in leaked water so they had to keep refilling it during my pedicure and the massage part was broken. The girl was sweet to my polish looks good and the shape of my toenails wordperfect but I still had dry patches and rough skin on my heels. First and last time going there.

Sh
Review №21

Excellent service.

Mi
Review №22

Horrible experience! The lady at the salon messed my eyebrows up really bad. She knew they looked horrible, so she charged me $5.... I have to let them grow out😩😩😩 Thats what I get for cheating on my eyebrow lady😩😩 Even my 8 yr. Old is upset😂😂

em
Review №23

When i got my pedicure my feet were in the water for like 20 seconds and when she did my feet it hurt and she didn’t even do the pumice. ugh. and it was $40...i won’t be back.

Jo
Review №24

They did an awesome job on my feet

Am
Review №25

These people are the best, I highly recommend them. They are thorough, very nice, and have nice prices. Im coming back, soon.

Do
Review №26

I think I should have listened to the reviews posted and went elsewhere but I decided to try to give it half a chance especially since this was my first visit. Well this will be my last visit. I inquired about a simple manicure for men and learned it was $15. Because its the holiday weekend I knew most places, even my go-to place, would be very busy and this seemed like a not so busy area at the time. Well for only three customers in the entire shop there were only two people working. And it look like both employees were trying to serve all three at once. Thats why I listen to my intuition and simply walked out because I knew if the ladies were not receiving One on One customer service at the time, then I knew I would be just the same. My suggestion? You might want to skip this place all together.

Ch
Review №27

Really irrated with this place. Didn’t get what I asked for when I went in. Got a gel manicure over some powder dip I didn’t want and my nails chipped and broke in 1 day. Don’t go here. They are overpriced and don’t do a good job

Al
Review №28

I go to Laura, she does amazing job ! :)

Bo
Review №29

On AM visit had nail polish color changed and pedicure done by a very sweet tech. I wanted facial but was told only by owner Lisa herself to make APPOINTMENT for 4:30 PM and she would give me a relaxing facial. I said OK ILL BE BACK AT 4:30PM . I was there at 4:20 P.M. I sign in and a customer signs in behind me and wants her brows done and wants Lisa to do them. Lisa takes her . Ok time now is 4:45. Another brow client comes in and Lisa tells me shes going to take her and I say but I have an appointment but she takes her back anyhow as Im looking at my watch . Come 5 PM my and Im still waiting and my ride comes to pick me up. I approach Lisa in the room with the client and she tells me to wait. Within one week I spent $100.00 at her place of business but Ill never be going back there again as I told her. Thats bad when the owner makes a bad name for herself

Je
Review №30

I went there and got a full set acrylics. I am very disappointed in the service and the quality of my nails. The lady that did my nails was rushing and didnt take the extra time to fix my cuticles and pay attention to little details. I could tell she didnt care about the customer just the money, with the way she kept rushing through each step of putting my nails on and then stopping to text on her phone and even continued to watch videos on her phone. I think that was kind of rude. On top of that I paid a lot of money for quality nails and I havent even had them two weeks yet and they are already becoming loose or coming off altogether. Very disappointed I wasted my time here. I wouldnt recommend this place to anyone nor will I be a returning customer after I was referred there myself.

As
Review №31

I got an acrylic set done last Sunday. A week and one day later and I only have 4 nails left. Then when I went in today to see about getting a new set or at least get these last couple ones removed, I was told that I would need to come back tomorrow or the next day as they were to busy. Extremely disappointed in their work and customer service.

Re
Review №32

Theyre pretty cool and nice but my nails were so uneven 😂😂

Ch
Review №33

Lisa is freaking Awesome been going here for 5+ years.....

Information
7 Photos
33 Comments
3.5 Rating
  • Address:12551 Jefferson Ave # 255, Newport News, VA 23602, United States
  • Site:http://jefferson-nails.edan.io/
  • Phone:+1 757-833-6399
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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