AMAZING CUSTOMER SERVICE!I had to get a formal dress shortened last minute and everyone here made that happen. When I walked in I was told it would be ready after the day I needed it. When I explained my situation, the woman working called up the seamstress for me to see if it was possible to get it earlier. She agreed she could do it and have it ready for me.The day came to pick up the dress and it slipped my mind. My husband called the after hours number and the owner called him back. He told my husband that things happen and people forget and brought the dress to us!!!Reid’s officially has forever customers in us. They literally saved the day for us and we are so grateful.
Only place I could find that got my boyfriends pants starched and ready the next day, all the cleaners in hutto, tx told me Monday, 8 dropped them off on a Friday and were ready by Saturday they are really fast and convient! Thank yall for the service!
Not really a huge deal but...Went to pick up pants and shirt. When I wanted to pay, clerk said CC machine down. Typically I pay for everything via CC but had tucked away a $100 for emergencies. Too bad, clerk said couldn’t break a $100. What was I to do- go to HEB and get change.(what if raining hard?) In essence, no sincere apologies, just “ where is my money or no clothes”. Needless to say, I’ll be going somewhere else for my laundry/dry cleaning needs! For good service, I’d suggest you do the same.
Brittany and Rosie know their stuff
Always happy with my order. The employees are always friendly. Great hours
Always friendly people and if an issue happens, they take care of it. The dry cleaning is commendable.
I spent extra 10 minutes to make sure that none of the shirt cost more than $3. but finally when i went to get thaose shirt 1 (out of 3) cost $6. i was disappointed with what happened. because i spent enough time to make sure that i am not spening more than $3 per shirt.the lady in the store is very nice. but almost double the expected price????
High quality dry cleaning. I have never been anything but completely satisfied with my dry cleaning. You can get it done somewhere else for cheaper, but not of this quality.
Clothes are cleaned well and the special attention to proper hanging of clothing makes all the difference.
There are three kinds of people in the world.Those that make things happen.Those that watch things happen.And those that go through life wondering,WHAT THE HECK IS GOING ON!!!.Marieya and Jamie at the Red Bud and Gattis School Reids Cleaners make good customer service happen. The fact that Reids makes my clothes look just bought from the tailor sharp, is only made better by the way Marieya and Jamie make customers like me feel important. I guess Ill just have to keep going there to spend my hard earned money. Reids my kind of cleaners.
Didnt have my receipt with me when I picked up my cleaning. When I got home and looked at the receipt, I realized they had overcharged me. Called them about this and they explained it as computer error.
They never take ownership of things they do wrong. Unless its a shirt, no scratch that too. You will eventually end up with damaged clothing. They have an excuse for everything.
AWESOME STAFF FRIENDLY