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Vivi Nails
825 Broad St, Newark, NJ 07102, United States
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Vivi Nails

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Ki
Review №1

Ask for Tony he does GREAT WORK. HOWEVER if your paying for service rendered DO NOT use a Credit or Debit card as they have a 4% add on fee to your original price. So my advice is to go there with CASH and their prices are a bit expensive BUT you get what you pay for.

Fa
Review №2

I loveeeee this place, everyone there was soo sweet. I got my nails done from Vivian and i couldnt be any happier, will definitely come back

An
Review №3

Great service, in and out with no problem....

An
Review №4

Im from south jersey and happened to come across this salon and Im glad I did Tony took great care of me I will be back !!! Great service

Mr
Review №5

They Automatically get 5 stars. I looooove Rosa! She does my pedicure and has been for at least 10 yrs. She is a pleasure to work with. I can honestly say I have not been serviced by anyone else but there are a few that have regular clients that sing their praise as well. So try it out for yourself self and see if it works for you.

cl
Review №6

Now this place in Newark I love it because all the other places that I went to a lot of them was ratchet a lot of them was even not appropriate with their mouth just I enjoy this place this place was a very good place to go get my nails and feet done

DE
Review №7

I LOVED MY NAILS WILL BE BACK AMEN

Sh
Review №8

I got a pedicure done and liked the way it looked. Will definitely be back.

Ch
Review №9

Bad bad bad! i told the lady multiple times and explained it to her that i wanted my nails to have fade and she decides to only give me all white nails with two butterflies on them.. 80 bucks just to get some thing to look plain on me? yeah no thanks. i’ll rate this 0 stars if i could..

Er
Review №10

This place is a mess, I mean everyone experienced maybe different depending on who is attending to them but today I did my nails and I had to go to another nail salon to fix it. The customer service is terrible!!!!!!

La
Review №11

Anne is the best if you want your eyes done!!

Ti
Review №12

Wendy is the best 👌🏽hands down 💅🏿

Am
Review №13

The woman was nice but she didn’t know what to do.They charge too much and the nails were chalky.Furthermore,the used hair glue for my individuals and now I don’t have any lashes.

An
Review №14

My first time getting my nails done in years. I will be returning there

Na
Review №15

Love love Sandy for my nails, she only go by appointment & Will or Rosa for feet!!

Sh
Review №16

Great service. Experienced.

Ma
Review №17

My girll Luz did her thing and saved my toenails...pandemic time had me do desperate things and I paid for it at the end. But, Luz helped my situation!!! Thanks Vivi for hiring a very caring person. Luz #1

Ta
Review №18

Just make sure you get the right technician! To me, Bella is the best! Very thorough!

Lu
Review №19

🤬👎 the worst pedicure of my life // one China did it and it was extremely horrible the worst thing that happened in it. my life

lu
Review №20

Its okay but Jackie she does great nails pedicure

sh
Review №21

It was very nice very clean and the staff was very friendly I would tell my friend about Vivi Nails

40
Review №22

Please note: this salon does not cater to regular non-gel manicures. I gave 1 star because 0 wasnt an option. I used to use their manicure services consistently a fear years ago, I stopped because they had unprofessional practices- although the technician was very sweet. I tried them again recently and was QUICKLY reminded why I stopped going over 4 years ago. Please note: I had a refill done with non-gel nail polish. After the polish was applied I was told they have no fans (due to COVID) to dry the polish and was advised to be careful while leaving with wet nails - UTTERLY RIDICULOUS. Much like years ago - they consistently try to tell you what service to get, the pricey menu items, instead of the service you stated you came for. I could go on about the terrible full set service they did 2 weeks before the re-fill (one of the short tips broke off within 2 hours of them doing the full set!) It was so bad, the tech doing the refill asked who did my full set - I reminded her it was done by one of her peers. Trust me, save yourself the trouble and aggravation and avoid this place.

Ny
Review №23

Destroyed my nails. They dont soak your nails off. They crack them off and continue to file ur nail bed down. No matter how much I paid my cuticles werent cut and my nails almost consistently broke 2 to 3 days later. I think the powder is cut. My new salon says I have to wait for my nails to grow back. No soaking them off nothing. I work in a business professional environment. I have to hide my nails from all the damage they inflicted on them. They also think no one else speaks Vietnamese. I have learned a few words & I have heard them say horrible things about the women(African-American) that come in there.

Da
Review №24

Cool staff and amazing art work

Ka
Review №25

They do the best nails there. I love Kathy. Shes the best ❤

Ga
Review №26

Not that great! It was a rushed job and one of my nas was worst after I left!

Sh
Review №27

Up to date with all the newest nail trends always satisfied when I come here.

Ja
Review №28

I love the way how Will does my feet cant wait to get my nails done

Br
Review №29

Love them .. best place to go and get your nails done

Ja
Review №30

They messed my eye brows up!!! After I grew them out for 5 months I came to finally get them cleaned and the lady literally took my who eye brow off! I do not recommend you go here for a first timer and want your eye brows done!!!

st
Review №31

DO NOT LET SONIA DO YOUR NAILS SHE RUSHES AND WOND STAY OFF THE PHONE. SHE DOES NOT PAINT YOUR NAILS WELL AT ALL AND SHE DOES NOT FILE OR SHAPE WELL. CATHY THE OWNER IS GREAT BUT SHE NEEDS TO INSPECT THE WORK IF HER TECHS FROM TIME TO TIME.

Z
Review №32

They’re so rude the owner hung up mine twice. The secretary is so poorly trained. All my friends go there but they won’t after I tell them what happened. Keep being rude to people who want to come to your salon you’ll go out of business! She’s already about lose a bunch of customers over this. Don’t be mad bc you didn’t train your staff properly. I don’t work there that’s not my job. NO wonder you have a 1 Star yelp rating!

Sh
Review №33

The 2 women that did my nails Luz and Sonya were great. But the Asian ppl were rude to them because I wanted Sonya to do my nails. I give 5 stars for them not the shop.

Pr
Review №34

Even though the area isnt ideal for me but the look of this nail salon is spacious, clean and organized. They get a lot of business so your best bet is to make an appointment like I did. When I came in there were people sitting waiting for the next available technician. Because I had an appointment obviously I was seated with who I was scheduled with. The technician who did my nails was so gentle and did not hurt me. That is a pet peeve of mine. Not once was I hurt and if I asked him for something he did it instead of protesting that I should because it was too much work. Every time I wanted something he let me know the pricing instead of doing it and then surprising me at the end. I also had a lady the next time I went and she was just as pleasant. They will talk to you as if you are their friend from back in the day.I personally havent had a pedicure there but I will soon. My friend did and they were clean, she also was not hurt and they didnt do a rush job. Before she sat down the technician cleaned everything before and after. Her toes came out great and she also got a gel manicure to match.I would recommend this salon to anyone but the only downside to me is where they are located. The people that go there arent the brightest. It can actually be irritating if the really obnoxious people come but at the same time you get that everywhere. I go out of my way just to come here because they give great service.

Ju
Review №35

Never again very nasty and unprofessional

la
Review №36

Its Very Spacious and Cozzzyyy thanks William😍

Ga
Review №37

Great place great environment,Sandy does my nails before her it was her mother.Ive been going there for five years now.Rosa does my feet and eyebrows very gentle.I have never had any issues with sanitation or monetary.They are reasonably priced and are pretty good if you aren’t happy fixing the problem. Black nails are from having my nails done for a month and a half. Not bad at all

Lu
Review №38

Kim is my girl. I go to no one, but her. She does my nails and eyebrows. I leave happy

No
Review №39

I came in to get acrylic tips. The girl that started doing my nails seem like she was not experienced. She glued the tips on too close to the edge, one literally popped off when she was filing the shape and had to glue it back on. Then the way she glued it, one nail kind of stuck upwards and another nail was crooked. I got up and asked someone else to finish my nails. The end result was NOT the quality of work that is shown on their Instagram page, and NOT worth the $45 i paid( the girl that finished my nails did a rush job), Im never going back to this salon.

am
Review №40

I had my nails done here, they looked great. Except for the fact that 4days later they all started popping off. I have never had this problem with nails. Eitherlthe acrylic she used wasnt good or she didnt use enough im not sure. But they were all off within a week

ib
Review №41

1st time and i will definitely be back

Sh
Review №42

Pretty friendly okay customer service clean didnt really have much to complain about

ku
Review №43

Always love my nails!

St
Review №44

Nail tech have NASTY ATTITUDES..

Ta
Review №45

Great place and atmosphere. Love the customer service Will, Sandy, and Rosa love their service

Ca
Review №46

Good no problems

Je
Review №47

This place is terrible and extremely pricing!!!

Ca
Review №48

I love this place they have great customer service, they dont harass you about how long your nail should be like other places, not only that but the people are friendly and the environment is nice and quiet

Ro
Review №49

My friend got her nails done here today and the lady who was doing her nails was supposed to be taking dead skin off but was taking most of her skin around her nails making her bleed and when she told the lady that she is clearly hurt she ignored her and stared spraying multiple sprays of alcohol on the wounds purposely!

Ko
Review №50

John does nails the best. The men are better than the women here

Ra
Review №51

Only Sandy... 😍🙂💅

Ch
Review №52

This was my first time at Vivi Nails. There was a 15 - 20 minute wait. The nail technician did a good job explaining to me what she planned to do to my nails. I did not get any knicks or cuts. Polish looks great! Thank you Vivi Nails.

Mr
Review №53

I love this place! Mostly everyone here does great nails. The pedicures could be better. I have to say the last time I went Rosa scraped the back of my ankle bad, and she doesnt paint toes good either, but she does great eyebrows.

sh
Review №54

13 yrs of business with Rosa!! Shes excellent.

Jo
Review №55

Never again this was my first time there and my nails are horrible 🙅🏽‍♀️ And I will not be going there no more

Ha
Review №56

Only place to get my pedi and manicure

Am
Review №57

Not even worth a star. Terrible service after being a customer for years at the salon. Came in for a soak off & regular manicure. I was moved over 3 times just to soak. Three different nail techs were being forceful and rough on my nails just to get the tips off. Then one of the nail techs was on her phone for hours while i was soaking & when I asked how much longer will it take for the soaking to be done she put her hands in my face telling me to wait in such a rude manner so she can go on and continue her phone conversation. I ended up having to leave the salon after being in there for 3 hours and did not get my nails done neither were my nails soaked. I spoke to an individual by the entrance seems like they were in charge but did not care to help me at all. Very disappointed in the services. Also the place has gotten very dirty over the years I remember it used to be spotless.

Do
Review №58

I only deal with one person(WILL) and he is EXCELLENT...thanks for always doing a great job especially on my feet!!!!

Ya
Review №59

I loved it sooooo much I liked the wait. And they did a very good job

Ta
Review №60

Great Nail Salon. They do both appointment and walkins

ta
Review №61

I have been going there for years however some of the staff can be rude at times. Kathy,her brother Tony are the best but you need to make an appointment. Rosa is the best person for pedicures but she no longer does them...so my choice is William the only male that does it. So for the rudeness I give it a 4

si
Review №62

I live in Newark and have been going to Union for my manicures. I will be going back to Union for my manicures. The gel nail polish is TERRIBLE. The next day the CRYSTAL GEL chipped and peeled. I have never seen anything like this before. I rather stay in Newark for the convenience but if I want my hands to look like something, I have to go back to Union. Oh yeah...the OWNER plays her Ipad to watch her movies the whole time shes doing your nails. Very professional. But I didnt expect much....were in Newark. Please Do Not waste your time and go there. You will be disappointed.

Le
Review №63

Not only is this place extremely overpriced (40$ for a full set) but they are a scam. They do a very rush job, use as little acrylic as possible which caused multiple nails to break within one week and all the nail techs have an attitude. Their Instagram page is a lie. The work posted on it is only from one nail tech that is always booked with clients that she seems to know personally. They just want to take your money and get you in and out. DO NOT GO HERE.

Ty
Review №64

This place is horrible and over priced. Took my daughter there for a full set and pedicure. They use cheap products and the nail tech Rosa was horrible. We showed a picture of what we wanted and I asked if she knew how to do it. She replied yes but kept asking my daughter if she wanted something else and had a attitude. The job was rushed and messy . It looked nothing like the photo. Went to the the “boss” Kathy and she act like she didn’t notice the flaws . I had to take her somewhere else to get them done over. DONT WASTE YOUR MONEY HERE!

An
Review №65

Was excited to possibly go there to get my nails done but when I called to attempt to make an appointment they were so rude & SARCASTIC and a guy in the back started laughing just because I said Ill make the appointment with whoever does nails the best.....poor customer service skills so I will definitely take my business elsewhere! These Chinese people get rich off of doing black people nails and always talking BAD about us in Chinese or Mandarin or whatever that is, they DO NOT respect us, its time to stop supporting them!!!!!!

Na
Review №66

This is my go to nail shop. Always busy, but unfortunately they dont take appointments so theres always a wait.Their work is very good and stays on trend so its worth the wait

La
Review №67

Love this place. Friendly nail techs, fast service and reasonable pricing.

Di
Review №68

The way lady did my nails, they too weak and came off easy in week. I pay $50 for it smh

Ro
Review №69

So the lady that did my nails was very nice, the place is clean and the people actually werent rude at all. Even when I called they were pleasant. However, 1 star gets taken away because I knew they closed at 4pm on Sundays and got here at 2:50. Had to wait almost an hour to get service which was around 3:45 & when she started my feet she said we cant do your nails (meaning my fill-in) because were closing. 😒 Im like REALLY! Yal had me wait all this time!

DR
Review №70

I go to Tony and he is all about his work when he is doing your nails. Its very hard when the customers walk in and see a lot of people waiting, they keep asking how long do I have to wait....duh look around. Its annoying if he has to stop and answer every second. When Tony has finished my nails I walk away very happy. I think they need a receptionist.

Ch
Review №71

I used to love coming to vivi nails. I would only let tony do my nails anytime I went. However it’s very sad to say that I will not be going back there. I went in to get a full set with hologram polish which cost me $65 for nails that are barely half an inch long, and a week later I have a nail that’s broken in half because it was ENTIRELY too thin. I called and texted tony several times about it and each time he ignored me. So I still decided to give him one more shot and call the shop, and he’s telling me that there’s nothing he can do about the nail (I also spoke to Kathy, the owner, and she said the same thing). At this point, i don’t care about paying $5 to get the nail fixed, I care about their poor customer service that’s being exhibited after I spent about $70 bucks of my hard earned money. So instead of doing the right thing here and fixing the nail as a courtesy so that I can return and spend yet again another $70 after two weeks, I won’t be returning at all. Sad case. And to anyone looking to go there, make sure you’re aware that they only warranty your nails for three days! What a joke! This is a business that clearly doesn’t care about their clientele and only about their profits.

Na
Review №72

Made an appointment a week a so ago, came in for an appointment, lady wasnt here. No call to let ne know that she wasnt gonna be there to reschedule it. Be mindful i drive over an hour way to get them done. Never again.

Re
Review №73

This nail salon was recommended buy a customer who has beautiful nails. She showed me the nail salon Instagram and I was enticed by it everything was beautiful and perfect. When I did get to the nail salon it was the opposite. First let me say I have been to this nail salon two times already only because I wanted to give it a solid review and my thoughts on it. The first time I went to the nail salon was to get a Fill in and nail a replace, which cost me $50 I was shocked by the prize but I let it slide. My second time at this nail salon was to get a fill in. The nail tech that did my nails the first time tells me its going to cost me $45 I was immediately shocked by the price. I asked her how is it $45 if shes the one that did my nails the last time I was here and it cost me $50 to get it done. I ask to speak to the the manager and she was brushing it off but I walked over to speak with the manager and she said is going to cost me $35. This nail salon is a absolutely rip off the pictures that you see on Instagram it is not what youre going to get. The nail polish that they use are super cheap because it chips off within less then a week. They do not use credit cards CASH ONLY.

Sh
Review №74

I have been to this establishment multiple times but never again. During my last visit I showed the nail tech a photo of a design I wanted. I paid the price that I was given. When completed I was dissatisfied with the result. My nails looked nothing like what I asked for. I showed the manager and instead of taking responsibility they blamed my nail being too small, the lighting being different and them not having the same colors. I asked them to remove the design and just make it a simple set. They refused to return the money I paid for the design because of their labor. If I asked for a design that they could not do why would they attempt and charge me. So I accepted the loss and the nail tech painted over the nail leaving it thick and poorly shaped. I left a tip (I may not be pleased but Im always polite) and they gave it back to my friend (who was with me) I believe that was rude and unprofessional. The problem was NOT the price. It was the principle. Less than a week later one of my nails broke in half as well as two of my friends nails.Very poor customer service. They dont make you feel welcomed. Dont try listen to what you want. They are the fast food of nail businesses and charge as if they were a 5 star restaurant. I will never step foot there again.

Mo
Review №75

Love the techs. Always on point always creative been going to them for years.

Nu
Review №76

Good solid place to get your nails done. Good people family ran business .

Mi
Review №77

The owner is really rude and place is not clean. Some of the workers are nice and some are really rude. Im really disappointed with this salon, not to mention they are a bit too pricey and they dont really do a good job! Wont be returning there no more

Ca
Review №78

Very very poor customer service

Fa
Review №79

Love Kathy Vivi Rosa & Kim. Been going to them since my prom

pi
Review №80

No complaints at all... Im always happy here!!!

Na
Review №81

While Kim was very sweet and funny, she also ripped layers of my real nail off and made my nail bed bleed, she didnt even give me the option to soak them off.It will take months for my nails to recover after this. Places like this forget that you are human and although you want to look nice. You dont want brittle infected nails.Also Kathy used to be such a nice lady, I dont know if the money or business has gone to her head but she is so rude. I will never go back to vivi nails. That place isnt how it used to be and has sadly damaged my nails.

Ni
Review №82

Terribly bad service and sloppy fill in. I had called a few days in advance for an appointment with Tony, one of the owners from what I have read in their reviews. My regular tech doesnt offer chrome nails so I researched this salon and felt comfortable with seeing one of the OWNERS. I called and asked how much a fill in with chrome was and I was quoted by a man $42.I live in Bayonne so I traveled over half an hour with trying to find a spot--and this is after tolls and paid parking. I was there on time and he took me about 10min after my appt time, no big deal. I showed him my coffin shaped nails and explained I would like the exact same shape, but filed down a bit with chrome. He just okayed me to death until he began pushing for me to get a brand new set--this was extremely uncomfortable. Before I shell out over $70 for my nails in your establishment I need to know your service is decent and youre capable of doing my nails the way I like to get them done.The fill in itself was extremely sloppy, his filing was not done with force and the shaping was horrible. I gave up trying to tell him I need coffin not square because I didnt want to end up with nails that looked like they went through a pencil sharpener. I wasnt aware of how chrome nails were done so after 5 minutes of me trying to get answer from him he snapped at me I DONT KNOW, I DONT GET! Okay..but you own a nail salon and are a professional nail tech and you cant offer your client any suggestions? I was asking him for some suggestions for a base color.At the end of it all, I am extremely unhappy on top of being misquoted. They charge extra for filing and shaping--crucial parts of a fill in, this is so ridiculous, its a joke. Service was $50.I am in the beauty industry, as well--I do hair. Clients are our livelihood which means TIPS are paying a majority of our bills. To have a tech not know anything about what theyre doing and then admit it to me? On top of being nasty and unprofessional? Thats a big fat HELL NO.He proceeded to put 4-5 coats of gel color on my nails..which has resulted in major chipping less than a week after my appointment. So I spent $60 with tip (for his time, that is the only reason I tipped at all) and walked out with uneven and misshapen nails, a square shape when I asked for a coffin shape and horrible customer service from an owner.

sh
Review №83

Great job here. Fast, professional, and the work lasts

V
Review №84

Literally NO PARKING. Drove around for 30 mins looking for a spot and couldn’t find one. Don’t waste your time.

Ya
Review №85

If I could give them 1 star less, I WILL! After years of being a loyal customer to this place, even when Helen left they literally treated me like garbage just a week ago! Everyone knows me there, including Kat. So when I walk in there, I expect nothing but appreciation as its because of well paying customers like me is the ONLY reason Kat has a shop today! One Thursday afternoon I walked in there with my cousin being her first time, she has been dying to go with me, as she heard so many good things. There were about 5-6 ladies waiting when we got there, all waiting for specific people. I told Kat me & my cousin will sit with any1 who works in the first 3 rows, she said fine & that it was gonna be about a hour wait. As I work 2 jobs & this is truly my onlt day I have to myself, we agreed to wait. 2 hours past & we still werent taken care off...all of a sudden each tech started to put their coats on as Tony began to count the draw. After I asked if I was going to be seen, they replied we tired baby, every1 go home, come back tomorrow I literally waiting almost 3 hours to be kicked out with NO service. I am beyond disgusted with theitheir poor customer service to a loyal customer! When I called Kat the next day to try to resolve the matter, she ignored the fact & said it wasnt her problem. Such a decent way to handle the situation with a loyal customer. I WILL NEVER SET FOOT IN THAT PLACE AGAIN & DONT RECOMMEND IT TO ANY1! THEY ARE ALL ABOUT THE PROFIT & FAIL TO ACKNOWLEDGE THEIR LONG TERM CUSTOMERS! Such a waste of money & time with them!

Sh
Review №86

Horrible!! First off let me say this soon as you walk in...they just stare no hello or anything!! Apparently you have to make an appointment on Instagram the owner Kat states she only take appointments and it has to be 2 weeks before...there whole attitude is nasty...they need to go back to basics of customer service..will not be going there again

Ve
Review №87

The best people work here. Especially Tony and Kathy, they do the best nails.

Gr
Review №88

THIS PLACE IS TERRIBLE AND HAS THE WORST CUSTOMER SERVICE I HAVE EVER WITNESSED IN MY LIFE. The Spanish people talk about you especially if you are black and demand good service. Paid $75 for ombré nails just 3 of them started to fall apart after a week and half SONYA WAS THE ONE WHO INITIAL DID she has very nasty attitude. The manager is even worst these are literally the worst experience I’ve ever had in a nail salon. Will be call the BBB on them because I’m sure the Spanish ones don’t have a license. They are TERRIBLE NOT EVEN WORTH ONE STAR. I’m writing this as I’m sitting in the shop !!!!

Mo
Review №89

I love my experience everyone my nail tech and pedi tech are awesome

Ka
Review №90

They have the worst attitude in there... Some of them are nice the rest are the worst they can be unprofessional...

Ce
Review №91

I give Sandy five stars

Sh
Review №92

Always the best here...been going for 12 years...

Ki
Review №93

Two days ago i had broken a nail on my middle finger so i went to this nail salon to actually remove all my acrylic nails and get a Gel manicure instead. The nail tech proceeded to remove the arylic nails with a nail filer i told her “no can i soak them in acetone instead?” (Ive gotten acrylic removed before never with a nail filer). She told me it will be $5 extra on top of the $30. No problem! But still she proceeded to remove them with the nail filer while the other hand was soaked in acetone. I told her it hurt but by then i was too late i was already bleeding. I couldn’t get anything done because i didnt want to risk getting an infection. This lady charged $15, i didnt dispute it because i didnt not want to seem like i was making a scene. I will not return and i do not recommend it.

Su
Review №94

Average gel manicure. Nice manicurist. But another lady working there was blasting her Asian television program on her phone. Annoying.

Mo
Review №95

Today i go for my eyebrows and it was a bad day for me

Ma
Review №96

Rosa love her

Am
Review №97

This place is such a bad place. the workers in the back always have attitudes and this one lady ( i think she sits at #8) does nails really bad. She cuts me a lot and when i hit my nail she said what the hell . ofc i said something rude back. But kim and they lady with blond hair do nails really good . also the two ladies that sit to the right when you first walk in. al so the owner and the male who does toes and #2

Ma
Review №98

Needs better workers they lost me as costumer they made me cry

Yu
Review №99

If I could give this place 0 stars I would ! Very unorganized! It took me a second time to realize I shouldnt spend my money in this place its always something with them !

Ly
Review №100

Clean, employees very professional. I Love Mary Loca!!

Information
76 Photos
100 Comments
3.7 Rating
  • Address:825 Broad St, Newark, NJ 07102, United States
  • Site:http://instagram.com/vivinails
  • Phone:+1 973-621-8333
Categories
  • Nail salon
Working hours
  • Monday:9:30am–4pm
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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