I got a walk-in gel manicure this evening from Cady and I couldn’t be more pleased with how it turned out. She worked quickly and was meticulous about the details to make sure it looked perfect. It also was very reasonably priced. I will definitely be coming back!
They do AMAZING job with the nails! Every time I went there I was very happy. Very good quality, specially from the guy Leo. But the waxing… I had the most terrible experience in my life. The waxing heater wasn’t working so she was trying to wax my legs with the cold wax. It was very painful, my legs are in bruises! It was for the whole hour and she kept doing it, after seeing that she is hurting me. After the whole hour I asked her to stop. After all she charged me the whole price for it and it was half done plus it was a torture. After me not leaving the appropriate tip, she didn’t even say thank you and commented something on her language to her coworkers. I dont know should I go back there and I will really miss those amazing nailsTerrible experience:(
Great nail salon. The staff is friendly, the prices are good and the service is excellent!
Good deals, nice people, very cautious/accommodating in the covid era!
Came here with a friend on a whim and so glad we found it. Such pleasant experience and very wide selection of colors to choose from whether it’s gel or regular. The price was very reasonable for a gel manicure considering how good it came out. Really pleased by the quickness but did not once feel rushed at all. Will definitely be returning!
Clean and Friendly, and they also have some of the best massage chairs I have ever used.However the pictures below are immediately after I left, after having 4 cycles of drying.They focus a little more on the pampering than the look, maintenance, and cleaning of your feet. If you enjoy the pamper then it may be for you. If you prefer the scrubs and actual care, filing, and cuticle cutting of your nails and feet then it is not.My nail tech Cady worked a little too quickly to actually care for my hands and feet. She left before I was even finish drying to check my nails.As I was getting my pedicure, I was noticing next to me that customer (my coworker), was getting more attention to her feet than I was (as we were receiving the same service; Mani Pedi combo, I added the $12 massage extra) There were certain things my nail tech did not do that I was noticing being done to my coworker next to me by her nail tech.As an owner of bar back home for 15 years, of course in the industry for 20, and now a systems tech engineer, I understand the standard 20% as a minimum for me. I start all tech and services at a $10 minimum tip; right there I had already decided I was only tipping her $5 because I wasn’t really enjoying the service. Her attitude was great and polite, but skills wise I did not think it was worth $50 and didn’t leave satisfied with my results. Especially seeing that My nails had shipped after going to grab for my bag. Gel is always an alternative around this however she insisted that the polish would dry fine and quicklyNot only did she rush to finish, when I went to pay before starting my nails I asked if I could tip on my cc, she told me “No” they only accept cash tips. I only had $2 in cash and they did not have an ATM. While I was drying she asked if she could have her tip now because she was leaving. I was a little startled by this since I had just got under the dryer. So I handed her the $2, which of course she didn’t appreciate or understand. But i told her it was the only cash I had on me and reminded her she told me I couldn’t leave a tip on a credit card. She insisted on processing my card again just for the tip but it would be an extra processing fee which could of been avoided if she would of just allowed me to tip on the card the first time.Moral of the story, if you receive a bad tip, ask yourself how well was your service first and what are some things you did or didn’t do to receive oneAnd also be careful because you never know when your business is being “Secret Shopped”
Got the dip powder manicure from Lisa. She was meticulous and I was thrilled with how they turned out. Affordable, very clean/Covid safe, and cozy. Will definitely be returning.
Great spot!
Beautiful and relaxing atmosphere, very clean and professional. I had an amazing experience here. We are visiting from Phillie and I have been to many places before. This place is cozy and we received great service.🌹
Love this nail salon. I only ever come here! Bright, clean, happy environment. Out of the 20+ times I have come here, I have only ever had a problem once. When I came back in about it, the owner who is very kind and professional fixed it right away. Their service and customer service is what keeps me coming back :) Thank you Orchid Garden
I really like this place. I feel comfortable knowing they are hygienic with their tools. Good selection of polishes. They are a very clean and nice looking salon too. This was my go-to nail spot when I lived in the east village. I was ALWAYS happy with the service. And the prices are GREAT. I now live in prospect heights and after being unhappy with the affordable nail salons, I make the 45 min commute to come to a reliable place I know I can trust.
Great place in the East Village. Ive been going here for over 2 years and have had consistently good experiences. I also started to bring my daughter once she was a little older and they are super friendly to her and gentle. The ladies who work here are warm and welcoming, the place is always spotless, and if Im on a tight schedule I simply call ahead to make an appt, so I dont have to wait. I recommend this place for its great service, good value, and quality manicures and pedicures.
I went here for a 60 minute massage. The man was very firm/aggressive and about 15 minutes into my massage, he had one hand very firmly massaging my neck, and the other hand down his pants. As soon as I noticed, I got straight out of there. I wasnt sure if I should write this review or not, but I only hope it stops anyone else getting into this situation in the future.
Ive been going to this nail salon for about a year and a half now and have had no problems! The ladies are always friendly and accommodating. I also love that they are very clean and use sanitized tools.
Ellen is amazing, highly recommended. Very clean spa and awesome service every time
Great neighborhood spot. Been coming here for a couple years as I live in the area. Service is reliably friendly and services are good. Very reasonably priced. Free wifi and iPhone chargers at every station. Good massage chairs for pedicures.
I was pleased with the place. Very nice set up, but the lady working on me felt the need to talk about me. Thats fine and dandy it just effected her $10.00 tip and earned her $3.00. Ive been to smaller places with nicer people. Therefore I will not be coming back here again. Plus she didnt do such a great job either.
The staff was very friendly and I didnt feel rushed to make a choice about colours. Cady did an amazing job
I LOVE THIS PLACE. its very calm and relaxing. its a really clean and a lovely nail spa. the staff a really friendly and they alway fit me in even if i am really close to their closing time. They clearly take a lot of pride in the decoration and up keep and its be far superior to many of the other spas in the east village but the same prices. i have moved to Williamsburg now and i still come here over any other spa in the city!
Gel manicure started changing colors the day after I got them. Very upset with my manicure.
Best nail salon for best price in all of NYC
TERRIBLE PLACE. AVOID AT ALL COSTS. Ive been here before and the mani/pedis are really below average, but it is a convenient location and my usual place was really busy, so I decided to go here. BIG MISTAKE. I walked in for a mani/pedi and it was pretty busy and I asked how long it would be until I would be seen. All of the employees just looked at each other and no one answered me. I asked again, only to hear more chatter amongst the employees and still no answer regarding how long the wait would be. Then a man escorted me into an empty pedicure chair and walked away. I made the incorrect assumption that this would mean I would be seen soon. While I was walking over the the chair, two other women walked in, one asking for a gel manicure and one asking for tips. They asked how long too, but they didnt get an answer either. After 15 minutes of sitting in the pedicure chair unattended, I asked again, HOW LONG? The woman next to me doing a pedicure yelled something down to her string of coworkers, and then just went back to her pedicure. Again, I was completely ignored. So then I asked her again, and she did the same thing, but this time she told me 10 minutes. After 35 minutes of sitting in the pedicure chair, I asked AGAIN and another person working there told me, probably 10 more minutes! The fact that I couldnt get an honest, upfront answer regarding how long I would have to wait for my services is the most rude, unprofessional, and disrespectful behavior I have ever experienced in a nail salon. JUST BE HONEST, and how about you answer your customers when they speak to you? I walked out of the salon and told the man who sat me in the chair that I was very disappointed with the treatment I received and the blatant disrespect. To add insult to injury, one of the women who came in after me to get tips done was being seen by the man who walked me over to the pedicure chair. Unbelievable! Id rather pay double somewhere else than experience such horrible service. NEVER AGAIN. STAY AWAY.
My experience at this nail salon was one of the worst. First of all my friend was verbally abused by her nail tech. She told her she was fat, pimply and sweatey. We had just come from a soccer practice, whitch promted her to body shame my friend as well. This was not the least of it. My nail tech only did two light coats. My nails wear see through at the end .She also forgot a base coat on one finger. I also had a chip on one nail that she refused to fix. Overall this experience was horrendous. Please don’t go here.
Great service, quality and cleanliness, professional and friendly, I loved the place !!!
I find the people impolite . I got the feeling they treat the races differently.
Very good here !!
My favorite in the neighborhood
Amazing service
Ok