I rated them a 2 because they were friendly and worked with me with choosing multiple colors for my nails but I came in for a fill and spent over $70 on nails I didnt like. I asked multiple times for them to fix/straighten the shape of my nails and eventually got tired of asking but I hate the way they look and theyre honestly the worst shaped nails Ive ever gotten.I also was confused about a promotional gift card deal they had going on. I didnt realize I couldnt use the gift card towards my current service or even tip with the gift card but even after letting them know I was just visiting and wouldnt be returning, they still tried to sell me the gift cards.Anyway, you can see in my pictures below the inconsistency of my nails, the crooked shapes, the lumps and everything. I was extremely disappointed with my service and will not be returning.
Got powder dip nails here and the color did not match to their swatch at all! They told me that it was due to color under the nail but it was clearly another color. Then my powder nails did not even last a week when they generally last until removal! Horrible experience and don’t know why they have great reviews.
Very nice service and extremely sweet owners.Will surely come back
I love Blacklabel! It’s a fantastic nail salon and the owners/management are beyond lovely. Great neighborhood spot. Highly recommend.
Beautiful relaxing official nail spa care
I liked their customer service. They were very nice. They even used cool liquid wax to seal after the pedicure. However I felt my heels was barely scrubbed. My feet were still too rough after the pedicure.
Nice place, good location, amazing deals and rates, warm people... I feel more than pampered
My nails color only last for 2 days
After switching offices, I needed a clean and quick nail salon in midtown. I started going here after it was mentioned by a coworker, and it was fine for a few weeks. Not sure what happened, but now every time I go, I have to literally take the nail file and even out my nails after the technician butchers them. They filed them so crooked (numerous times with different technicians), I was confused at what she was looking at as she filed. Then they threw on this scrub, but they dont actually scrub my hands. One woman was so rough when it came time to stand up, walk over to the sink, and wash it off, which is such an inconvenience btw. There has to be a better process for that. Im unsure why I kept going back, but Im always hoping it will be different. Over it.
Excellent service. The salon is clean, and filled with sounds of pleasant chit chat instead of the incessant you find at other salons. Easily one the best SNS dip manicures I’ve ever had
Really like this place! Quick service and nice people. Love that they show rom com movies (a la dry bar!), makes the experience more enjoyable. Great attention to detail.
The best spot for my nail and pedi.They give a quick services with sophisticated techniques.I did my gel nail and spa pedi, my gel nail keeps last 3 weeks more. I love this place.
Nothing better in the neighborhood. Its not just another nail salon. They do cater to their customer.
My manicure chipped as soon as I left and looked terrible less than a week later. It looked good for maybe a day... I was very disappointed.
Got a dip powder mani from Rosy--the best! Its thin-not globbed on thick-and well done! The selection of colors isnt anything to brag about but for me the technique is important. I will be coming back!
So far, I have received two great pedicures and Im very happy with the service and price.
Got a pedicure here and the customer service is awesome! They even threw in a shoulder rub while my polish was drying. Awesome!
I was in the area visiting a friend at a hotel and I was reading reviews about where I should get a pedicure and this please its amazing the service was amazing and Im so happy with my pedicure I highly recommend
The atmosphere is lovely, the people working there seem to really get along which made the whole experience relaxing. i had the combo mani and pedi and was very satisfied with the experience. there’s a great range of colours. the pedi was the nicest i’ve ever had. the place is very clean and pays attention to customers in every aspect. would definitely return!
Toe nails were messy and some of the gel finger nails chipped and peeled within 48 hours. Ive no doubt theyd have corrected if Id returned, but visiting New York for just a few days, I couldnt waste the time. Unimpressed. Save your money.
Very professional and willing to help our need in just 10 mins!
I got a gel mani from Vicki and she did a fantastic job; I asked for rounded and natural which she did, and it only took 30 minutes. My new spot for certain.
They dip powder gel nails directly into the jar. Super unsanitary. Also extremely overpriced considering the low standards and that it was $48 for only one solid, basic color.
They do a decent job on mani/pedi. You can be in an out in an hour
Great! Higiénico, dedicated! Betty is the best! Tip her generously ☺
Best nail salon in this area! Good service too!!
This was my second and the last time there. Spa was half empty, plenty of space and time. Natali did my mani-pedi. I came home with the left toe not cut/filed properly so a piece of nail in the middle just felt of after 10 minutes. And it is not because my nails are weak, nope - I have very good, hard nails. The right toe was cut too much and started hurting in its corner immediately after 5 min of walking. When I visited this spa before, Rozy did my mani-pedi and she was so good. A perfect service. Also, last time the owner was there and she herself helped me to put on the shoes and dress up my coat. Those girls today-nothing, despite a very nice tip. I guess there was no owner and then they just do not care. I would not recommend it and would never go back again.
One of the better salons in the area and definitely the cheapest Ive been to near Grand Central
Good service & fair price. Love it!
The worst place - botched my nails. DO NOT go there.
Great service and the owner is very friendly.
I just walked in during my lunch hour and they toke me in. It was pretty full but they are able to accommodate alot of people.
This place is really nice I had a great first experience. Might go again
My daughter went in for an eyebrow wax and received 2nd degree burns. She returned to get her money back and an apology. They all ran away.Stay away from this place!
The place is very nice. I dont come as often as my wife, but the manicure / pedicures are great when I get them.
Wouldnt recommend. Came here for a gel manicure and within 24 hours 3 nails had just peeled off whole, even after I went back to get 1 fixed when it first came off.
Inexpensive manis and pedis
Great place and gentle service.
Good service for nail&pedi
It was OK little expensive
The staff is very friendly.
Great service