My daughter and my mother went to Lais Royal Tailoring last week to get a dress hemmed for her prom. $40 was put down as a downpayment.My mother picked up the dress on today and paid the remaining $20 balance before noticing the hem was crooked.The owner did not own up to her botching the dress nor offered to correct her mistake but instead proceeded to yell at my mother, berating her about how she doesnt speak the language. For what its worth, the owner also doesnt speak English well AND not only is my mothers English language skills just fine, ITS A SIMPLE HEM job that came out crooked.Absolute trash and purely unprofessional. The owner should not be allowed to own a store and treat paying customers this way. Oh, and I submitted a better bureau business complaint.

I needed a dress done for my wedding reception, just pulled in a little bit as it was quite big. I dropped the dress off I said I didnt have cash so the woman started screaming at me at the top of her lungs and pulled all the pins out that shed put in during the fitting. I had to scream back at her to get her to stop to tell her I was going to go get cash. Asked her if I needed to be re-fit, because she pulled half the pins out of my dress, she refused and said she knew how to do it anyway. When I came back, the dress no longer fit around my bum at all-- they cut it down so much it no longer fit. When I complained and didnt want to pay for them ruining my dress, they screamed at me for a full hour before refunding my money. I love to support my people at Chinatown businesses but this lady is nutso and needs to learn basic courtesy and tailoring skills

Very nice service! Best in town!They helped me fix my overall jeans which was missing a buckle, but they went to find a pair of exactly same buckles and repair them on my jeans! Thank you!!!

I took 3 dresses here over the course of 3 months and was impressed by the quality and turnaround time. Id suggest being very specific with the alterations you request. Can sometimes get crowded on the weekends. Cash only.

There are just a handful ready-made Chinese traditional dresses. The place is small, probably is for custom-made or alternation, not what I am looking for.

Friendly.However the finishing is such a disaster and a mess. Cut and uncut threads, some from their store are all over the places in the cover and they didnt do thread serging and the fabric is fraying.I had to use my pin kin scissors for the edges and get rid of all the tangled up and other threads came with.There is no professionalism and I felt insulted as a customer.I am going to another taylor to overlock the edges and it will cost me extra.

What a gem! Lai is just lovely. Her work is impeccable, and her prices are beyond reasonable.

Always does a good job and best price, great service.

Miss Lai does good work, but can a little disorganized at times. Check in before picking up.

Great work, super fast, and very affordable! Will be back.

Lai is awesome, she took in my wedding dress in just a few days and it was perfection

Amazing service. Linda rocks!

Great tailoring 👍

So nice

Yee Tai did an amazing job on my jumpsuit for my mini-wedding during the pandemic. Couldn’t believe how meticulous she was! it was originally about 3 sizes too big and honestly she pulled off a miracle with it. I had three fittings in two weeks. I think 1 or 2 fittings for a smaller job would be more common but I needed a lot of changes. Another place I got a quote from, in LES, quoted about double the price and was also really stressed about the job, saying it would be too difficult and that I should just buy a different outfit if I had the time. (!)I do think being able to speak Cantonese with her helped, and it is super messy in her little studio, but hey, creativity can’t be hemmed in sometimes (unlike clothing).So happy to have found this gem.