Ask them a question and they get in your messenger as active all the times and don’t get out. That’s call harrasement or scam. Even if you have them blocked.
Fernando is definitely my go-to, whether its for a fun trip to Vegas or a dinner/club for a birthday, he always makes sure I am happy and taken care of all throughout the process, from beginning to end. Ive never met someone who is more organized at planning, all while maintaining such an amazing vibe. I wouldnt go to anybody else! And I recommend him to all of my friends. nothing but positive things to say about my experiences with Fernando :)
Excellent
Excellent
I recently traveled to Europe in a tour package I bought from the agency and everything was wonderful. All the amenities and tours where as described by the agent during her sales pitch, very affordable and joyful. I am preparing for my next adventure with them.
Friendly, willing to find the best option accordingly with your needs. Your offers will exceed always your expectations
Never responded to my emails and calls...called me 4 days before my trip to tell me they had found me a car...I had to book elsewhere because they wouldnt return my calls and emails and they still charged me. Big scammers
All super good
Horrible services . One week waiting for the confirmation of the travel . Finished renting a van to take my family to the keys
NUESTRO VIAJE A SAN AGUSTIN CON GALLO TRAVEL RESULTO SER UN EXITO, SUPERO NUESTRAS EXPECTATIVAS, EN : COORDINACION, ORGANIZACION, SEGURIDAD Y AMABILIDAD.Y Alex que fue nuestra guía, es una persona excepcional que trata a todos igual, con tanto respeto y paciencia, la persona ideal con quien viajar. Es una bendición estar en la presencia de el!Yudith que fue la guía del otro grupo no se queda atrás ella siempre con alegría, alegraba a los demás.Alex y Yudith siempre haciéndonos reír con mucha energía para seguir.SIN FALTA VOLVEREMOS.NATY, ISA Y LA ABUELA
Realizamos este viaje a Sant Agustin mi esposo y yo por primera vez, realmente no sabiamos nada acerca de estos viajes por carretera pero para nuestra sorpresa puedo decir q fue maravilloso, conocimos gente y en especial nuestro guia Alex un muchacho q a pesar de du juventud se relaciona muy facil con nosotros las personas de la tercera edad q no a todo el mundo le gusta compartirEs un joven muy decente y siempre dispuesto a ayudarnosLe recomiendo este viaje a otras personas siempre q sea un viaje dirigido por Alex el guia de gallo TravelCreo es muy importante q en los proximos viajes no unan las 2 agenciasLa guia de Marvel Travel no la conozco pero es muy posesiva no creo q sea mala persona pero es muy iperactiva y siempre tratando de opacar a Alex
El trato de la agencia es muy esmerado. Responden mensajes por Whatsapp con agilidad y son muy profesionales. La recomiendo 100% sobre todo para el tema de envío de paquetería a Cuba. Gracias a todo el equipo.
Muy buena y rápida atención al cliente. Llamé el domingo y aunque no estaban abiertos contestaron mi llamada.
I recommend that you do not make reservations at this travel agency, we booked in advance for a family vacation trip and as soon as the trip was approaching the problems began, as we had to pay more than what we had paid, that the planes had problems, among others, a series of excuses that nobody believes, the owner of the business apparently apart from being very badly educated never showed her face, very bad experience if you want to make your trip calmly and seriously, do not go to this place.
The worst Agency in Miami are not at all Professionals, the same over the phone as in person.
Muy buen lugar .el trato es espectacular 👌
Excellent attention
They fulfill what was promised on their excursions. I recommend them.
Gallo travel agency that provides security, reliability and the best treatment to all its clients. For my attention 5 stars, besossss
We contacted Gallo Travel because we wanted to go on vacation but we had no defined destination, Miss Tatiana recommended Cancun, and from then on we leave everything in her hands, the mere fact of not having to worry about any detail of the trip is already a guarantee, and a very good price, with plane tickets, transfer and hotel included. We had a great time.
Excellent service from Gallo Travel, my wife and I, we booked a tour to Cancun at this agency and everything really turned out wonderfully, I was a bit skeptical because everything was planned by the agency, I mean flights, transfer, reservation of hotel and excursions, I did not believe that everything could work out, but definitely yes, everything was made to measure, without any obstacles and we had a great time, from now on gallotravelerosssss
Definitely the best! They organized my trip from Cuba to Miami August 22nd and everything was perfect! Highly recommended! Thank you so much
Thanks to Gallo Travel Agency who managed the return from Cuba to Miami (August 15, 2020); for a family member of ours. Gallo Travel Agency with excellent professionals, answering all messages and a lot of transparency ... Thank you !!
Attentive
The best and most complete to travel to Cuba or anywhere in the world or within the US rooster travel # 1.
The best agency in Miami 😍❤️ I did my citizenship papers with her and everything amazing super fast 😍❤️ I love them both
Last weekend we traveled to San Agustín it was not a good luxury bus experience nor in dreams the air conditioners liquefied as soon as they froze how you cooked REGETON ALL THE TIME ALTICIMO bad smell and spoiled children running all the time we did not watch any DVD EL HOTEL A KILÓMETRO DE SAN AGUSTÍN DIRTY LITTLE BREAKFAST AND THE CHINESE BUFET LOOKS LIKE A PIG CHIQUERO FINALLY A TOTAL CHAOS THE BEST WAS THE GUIDE ARIEL VERY GOOD PERSON VERY ATTENTION ALWAYS otherwise I do not think I will travel again and talk about some people who traveled, unpunctual aggressive poorly educated in the hotel with a shout that seemed to be in a carnival the truth I feel cheated San Agustin is dark surrounded by mountains when you leave the center there is nothing more to see
Positive aspects: The organization was relatively good, the guide was attentive and gave interesting and entertaining information. Breakfast was limited, but of quality. 1 bottle of wine was offered in compensation for the delay. The Greek restaurant was very good.Negative aspects: The trip was more than 1 hour late.The place chosen for the intermediate stop leaves much to be desired, 1 single bathroom, dirty and neglected, few and bad options of cafes or snack. Despite having discussed this with the guide to choose another place to return, he stopped again in the same place.I wonder if there is nothing more interesting to show in Tarpon Spring, because the place we visited is summed up to a very unattractive coastline and a shopping street.The hotel breakfast was pity.
Good customer service
An incredible attention with a lot of professionalism and with a personalized communication when answering all my doubts about the travel packages. I recommended family members and they had the same excellent experience that I had. I will definitely continue doing business with them.
The Best Travel Agency in Miami, helped us to plan a tour package to Punta Cana + All-inclusive hotels with excellent prices. I recommend 100%. They are very professionalThey also included the Airplane Ticket from Miami to Punta Cana with a direct flight that was wonderful.Thank you Tatiana and the Gallo Travel team for your dedication.Greetings.
Pleased with the attentions of this company that gave us, some people very attentive with everything you need from passages to documomemtos q need they have very good attention is something that I recommend to all very good people are excellent 😊
The level of professionalism and customer service of this agency make it by far, among the best in Miami. I personally have done all kinds of procedures and their staff and especially Tatiana, have helped me obtain from visas, renewal of passports, discounts on hotels and planes, residence, citizenship, food shipments to Cuba ... in short, everything What you need to do through a travel agency I recommend you do here.
Excellent travel agency. We always recommend it to our customers.
Very good agency I have traveled to several places with her and the attention is magnificent and the prices are the cheapest. I recommend it to everyone.
Very good excursions. Always a good group. Juan and Tatiana are excellent! Improve some little things only.
We recently made a trip to Dubai, in the United Arab Emirates, whose trip was organized by the Gallo Travel agency, and especially by Tatiana, its owner. We return very happy for the experience and we want to recognize the professionalism, dedicationand concern in planning all the details made by Tatiana, who, as we already mentioned above,Thanks to their professionalism, organizational skills and dedication, we made a wonderful trip. Thanks Tatiana !!! We consider the work done so good that the next trips we will organize, without hesitation, with Gallo Travel and we advise all those who want to travel and be satisfied, do so with Gallo Travel.Recently we did a Vacation trip to Dubai, at the United Arab Emirates. This trip was organized by Gallo Travel Agency, and specially by his owner, Tatiana Domínguez.We did a very godo trip and want to recognize the professional job done done in the planning of this trip done by Tatiana, help a lot to make this trip a very Godinez experience.Thanks Tatiana !!!We qualify the job done so good that our future trips will be done with Gallo Travel (Tatiana) and we advise everybody that wants to Travel and makes complete satisfaction do go with Gallo Travel.
Super good treatment. They know the trade and give confidence.
We recently made a family trip to the Rivera Maya with Gallo Travel. Totally pleased with the service offered. Thanks Tatiana.
They are super attentive and responsible with any paperwork that needs to be done with them. One of the best agencies that Miami has, I have sent packages, I have traveled, I have also carried out passport procedures, and all very quickly. The packages arrive very quickly, they deliver it in the hands of the relative in Cuba and in a very responsible manner. They always have very good offers, with them I have obtained prices that in other agencies when I have called they are super expensive, and with Gallo Travel super economic! I recommend them, you will not regret it!Gallo Travel offers a 100% quality and efficiency service and the best prices.
Wonderful hospitality first, a cozy place
Good service and his employees always try to please the customer.
Excellent agency