Amazing rental agency. They usually end their day around 9:00 pm due to Covid and Ricardo stayed behind until 11 pm picking us up and having us out in a timely manner. Cant stress how professional and easy it was to get in and out. Very accommodating. They even have a drop off service when the trip was over.
Family car rental recommends, best market price, new cars, disinfect before and after use of each client I recommend them 100%
Best place ever to rent a car 💯
Great car rental! Nice prices. They do pick up and drop off from the airport
This place is totally a scam! Made the reservation online weeks before arriving at Miami. When I went to pick up the car, I was told that I had to pay for a lot of extra stuff (insurance, pass, etc.), which almost doubled the original total price! I said those extra stuff are listed as “Optional” online and also in the email from them, so I don’t want any. As for insurance, I have always used my credit card’s insurance when renting a car, and never had a problem. The guy said it’s mandatory and it’s a company policy. I was like you can have whatever policy but why your email said these charges are optional. He had no answer to my question, but kept saying irrelevant stuff. I decided to leave, even though the options are very limited because of this last minute change. Saw a few other guys on the way out. They were complaining too, but for various reasons. Will never ever go back.They also go by some other names like Apollo something, so be aware.
Excellent service and vehicles! Gave me a nice cold bottle of water as well! Ive used this place three times and theyve been very kind and helpful. No hidden fees as well!! Thank you Jose and Pedro for your kindness
Excellent Service, All cars are clean, picking up and dropping off at airport with no fees. 100% recommended, it’s a great deal when you are coming to Miami. Since 2012 I’m a loyal client of Victory!!!!!
Always trying to be smart, offering things that you dont need, like free pass on tolls. Better to rent in a trusthul company. Save a bit of money to lose a lot. Dont recomend at all!
They have a terrible service and they like to give a nasty attitude about everything
I’ll never recommend this place again. I hopeAlexis or whatever his name is gets fired. He has very poor customer service.
The best service for rent a car in Florida
Perfect ! Thank you ! :)
Excellent service
The best
Super recomendable!!! Te buscan en el aeropuerto. No hay problemas en el seguro ni gastos ocultos. Atención personalizada muy buena. Excelente por Victory Rent a Car!!!
Impecable servicio personalizado. Nos asesoraron permanentemente y de manera clara antes de viajar, durante y al retornar el carro.Nos tocó un vehículo súper cómodo y último modelo.Muy buena experiencia, los recomendamos mucho!
Excellent service! Practically new car, impeccable, zero problems, very friendly and good prices. Don Pedro gave us a great deal. Recommended.
Excelente experiencia con Victory en mis estadías en Miami. Precio final completo, con todos los seguros, recojo ida y vuelta del aeropuerto y un servicio al cliente fantástico. No hay precios adicionales no hay costos sorpresa. Simplemente un servicio integral completo y seguro a un precio Justo! Bruno - Lima, Peru
Excellent attention and prices! All insurance included so that the client does not run any risk during their stay. I recommend them!
Excelente atención, los autos son muy modernos, te contestan cualquier duda rápidamente.Super recomendado
Servicio de primera línea, empresa súper seria y con excelente atención, lo recomiendo mucho para todos mis amigos y clientes que van a Miami!
Excellent service, they were very friendly and quick in the process, the car was in excellent condition. Thank you
Excelente servicio, atención personalizada, precios muy buenos; súper contento con todo, súper amables, los recomiendo 100%. Los coches súper cómodos, limpios y en excelentes condiciones.
Very good service, excellent truck, pick up on time and the return is very fast 10 points
Excellent service ...Alexis very friendly and attentive ... The car was practically zero km ... Impeccable !!!
I love the advice, like none, it really details what you are renting. The impeccable cars as always !!!!They are very trustworthy ...The Victory rent a car, you have the security that you take a car in excellent condition and above all CLEAN ...Thanks to all the team.
Very good attention, they gave us a Corolla OKm, reasonable prices, I would contact them again on my next trip to Miami. Gonzalo always attentive to help. Thanks 🙏
Personal attention and very good
Excellent attention and very good service and very convenient prices.Thanks, Gonzalo.
Excellent service and attention !! Super recommended new cars a luxury!
Excellent attention!! The. Top..
Excellent personalized attention and service. Their cars all new and impeccable. When we travel to Miami we do not hesitate, we only rent with Victory!
Excelente servicio y calidad puntualidad y buena predisposición
Impecable, sin sorpresas, todo lo que uno busca cuando quiere disfrutar sin renegar.
La verdad que vale la pena. Muy buena atención, los autos impecables y precios súper razonables.
Peronalizado y buen trato!
Excellent service!!
Excellent service!!
Always new vehicles and first class service!
Special attention!!! It does not compare with others !! 🤩
Excellent service and attention.
Excellent service and professionalism
Excellent attention.
Excellent service, recommended
Excellent good service and very affordable prices recommended
I was totally satisfied with the treatment I received from Victory, I recommend renting with them, employee Pedro Alvarez picked us up at the airport door, was an attitude of total attention with me, also made a contact days before my trip.
A fraud, bad attention received, they owe us $ 300 of the guarantee that should have been canceled once the vehicle was delivered and they did not (since 3/17/2020)Manager Alexis Ojeda does not respond to the Debt
Great car rental company.
I did not know this rent a car, but my surprise was very pleasant since the cordiality of its people made a very good choice, they gave us a better car than we had asked without putting extra money. I totally recommend them
The best customer service!!! Highly recommended !!! The times we have asked you to attend us, they have done it 10/10. The treatment is unequaled, which makes us always come back! Very good staff that attends! The best!
Excellent atention
I have used the service on 3 occasions and it has been excellent. They picked me up from the airport.Very good service and excellent condition of the car rent a Van.
EXCELLENT TREATMENT. THE BEST WAY TO RENT THAT I KNOW. INCREDIBLE PRICES. EXCLUSIVE SERVICES BETWEEN MIAMI-ORLANDO. I HAVE OVER 25 YEARS USING RENTING SERVICE. NOTHING BETTER THAN THIS
It is sad to know that a Latino brother cheated another, in a foreign country where we should be more united and supportive, and like Mr. Francisco Ruben Terranova (who left a comment below) was also scammed by Mr. Alexis Ojeda and his employees with the theme of Tolls or tolls, protected by the company @Despegar on March 22, 2019.The employee who gave me the vehicle forced me to buy the sunpass service for 196.20 USD as a requirement to deliver the vehicle, even if I explained that of the 10 days that I rented the vehicle there would only be 2 Miami and the rest in North Florida where the Sunpass is not necessary and I proposed to him to charge me only the consumptions that I did or that I traveled on the roads that do not charge tolls, the employee of Victory Rent a Car refused and told me that it was mandatory and taking advantage that it was early morning and that we had no other alternatives, we had to accept it to leave the delivery site (it is a dark and unpleasant warehouse) as soon as possible. The same day when I already had a sim with data, I made a complaint to @Despegar informing them of my discontent 1. Mandatory collection of this service that was not informed either at the time of booking, or in the purchase voucher and 2. By the value of the Sunpass service sold by Victrory Rent a Car that exceeds by 300% the value of the purchase by own account (Value Sticker 5 USD and initial charge 10 USD). @Despegar contacted Mr. Alexis Ojeda and as a big thing at the time of delivery Alexis acknowledged that his employee had scammed me, that it was not mandatory to acquire any of the 2 Sunpass options that he offered me and that the 3rd option existed to go through secondary roads where they do not charge tolls or tolls. Additionally, he also acknowledged that the employee who gave me the vehicle charged me more than what was stipulated by @Despegar and that the only thing he could return was 54 USD, arguing that he could no longer change the Toll option acquired and I lost around 140 USD .Forced to buy and use the service, I did an experiment to find out how much I could spend in Tolls and spent the 2 days I was in Miami for 16 tolls, which can cost a maximum exaggerating 30 USD and lets say I buy the sticker for a total of 35 USD, clearly evidencing the scam carried out by the Victory Rent a Car staff and the company @Despegar with the Toll service. Of the penalties that Mr. Alexis Ojeda speaks in response to Francisco Ruben Terranovas review for not taking any of the 2 toll options offered, they are partially true, if Mr. Franciscos vehicle had the Sunpass sticker, everything will be charge that sticker and the famous penalty of 25 USD per toll that they are going to charge will be left to the rental company.Finally, and as a conclusion, I made this summary with the corporate purpose of helping people, so that they are not fooled by this company or by any other that rents vehicles in Florida. That they do not contract with the gentlemen of @Despegar thinking that they are a guarantee because they will not return the money in the case of scam by their providers, knowing that through their page they are contracted and it is their responsibility to verify that they are reliable and honest companies.Happy day
Proceed incorrectly. A price is advertised and at the time of taking the car when it is no longer possible to cancel the reservation paid, they add a mandatory total damage insurance that can double the value of the reservation. Do not give up. It is not a transparent procedure
Good attention
Second year that I rent with them, in truth that the service, attention and way of giving you solutions is of first, additional attention that they make you to be able to take you back to the hotel whenever you stay near the airport, see you next year again On vacation, greetings.
Excellent service and attention! Every 3 months for years we have been amazed by the company. Congratulations!!
Excellent service, I have more than 5 years renting with them!100% recommendable !
Excellent atention
The best place to rent in Miami, personalized attention, the best services. Good friends.
Good reception! Except when I was leaving there was only one person for everything! Wait 30 minutes!
I recommend the truth the service is excellent, sorry attentive and quick.
Check with Messenger and still do not answer since 12/26
Excellent attention from all the Victory team are very friendly and cordial people, excellent rental option in Miami, highly recommended !!
Excellent service and attention, Mr. Alexis very kind.Vehicles in excellent condition.
Excellent service, super friendly and very simple process, I recommend 100%
Excellent attention and very responsible, we recommend 100% your services
Excellent service, I always rent cars with them and I recommend them 100%
Hidden rates not so new vehicles, you have to call to be picked up at the airport which is not so pleasant when you are an international traveler
Excellent service!
Good service and trust
Excellent service of Rent a cars I recommend them
He doesnt answer the phone.
Excelente servicio, te recogen en el aeropuerto y vuelven a dejarte en la entrega. El personal es amable y servicial, los carros en muy buen estado y a precios super economicos.