Linda had excellent service in that she understood my complicated need without question. I was thankful at the speed of the transaction as i had limited time to move. Upon moving the next morning, we found that weβd be short of space, and without delay, she provided me with a larger unit and pointed my movers to the unit before they started unloaded. Linda had an amazing attitude, even with my rambunctious 4 yr old throwing his rubber ball around in her officeπ€© I am thankful i chose this self storage company amount the other choices online. Linda is on-the-ballπππͺ
Executive square storage solutions, It is the best storage place Ive ever been to. And that says a lot, because I old!!! Lol !!! Linda is the best, kind and understanding. Always ready to help out if needed! I am very appreciative to them. Thanks
Very friendly staff & definitely a great facility to store your personal belongings. Reasonably priced too!!! π¬ππ»
Great doing business with these people!
The staff was friendly and helped me get set up quickly and easily. They helped me find a unit that met my needs.
The initial contact was amazing. She explained all we need and waited for us to accommodate our work schedule...She walked us to our rented unit, and explained in detail whats expected...
The check in process was quick and easy! The representative explained everything to me and showed me my unit beforehand. She made me feel like my business was wanted and that made me feel good.
The day I signed up and moved in Joe Silva was on duty. Joe was efficient, and thorough. Joe provided insight as to the is and outs associated with storing my property. I believe that Joe is a his combination of friendly and diligent. Im happy to be with Executive Square.
Clean, easy to get to. Love the space. Affordable.
We just moved to the area recently and needed some space to store our things. We talked with Lynda, she helped us pick a unit that best suits us, it was very hot out (we are not used to this heat yet) and she offered us all waters while we discussed best options.Because of the very professional customer service we were offered I will definitely recommend this place. Thank you!
Wonderful storage facility! Weve been renting at the Gilbert & University location for months, and the property is always clean and well maintained. The customer service is outstanding. Gary took the time to find the right unit to fit our needs. I highly recommend this business!
Clean facility, courteous staff, good rate
Linda is so sweet! She helped my husband and I find a good space for us to store some of our furniture while we travel for the summer. Thank you so much!
After looking into several storage companies, I found this place and instantly knew this was the perfect place for us to store our stuff. I spoke with Mike who was super nice and patient. He showed me several units and made sure I found a unit that worked best for our storage needs. Mike answered all my questions and helped make a really stressful time in my life a lot less stressful. I would definitely recommend this place!!!!
Went with my mom to get a unit. When we walked up to the place..the lady came out and asked us if we were making a payment. My mom said no that we were wanting to get a new unit. The lady looked at my mom and said no youre not. The lady was in the middle of closing everything down when she still had 30 minutes before she closed.
Joe was the most educated person to help me. I have never rented a storage unit before. He made this a breeze. This place was very clean and secure. His explanation about the rules was quite helpful. I would not hesitate to use executive Square storage when I am in need.
This place was very accommadating. Nice, big storage spaces. The manager was very helpful and was amazing.
I just recently got a storage unit here, as Id been looking for one for a few months now, and I found this location to be the most affordable. Upon further investigation I found this location to have fantastic customer service as well! I met the manager, I believe his name was Mike, and was met with a pleasant change of pace! Some managers in other companies and locations can be rude or disrespectful but Mike was friendly and a very big help when it came to answering my questions and addressing my concerns! Overall my experience here was very positive and Id recommend this location to anyone if they were to ask where they could find an affordable storage unit with great customer service!
The staff here was great to work with and the assistant manager went above and beyond to make sure everything went smoothly thank you so much for everything
Very amazing and extremely friendly. 10 star customer service. After looking at a bunch of storage companies I called storage solutions and Michael made my whole week! I was in a bind and needed a storage ASAP, I couldnβt afford to pay full price upfront. Michael called me back and made my day by working with me on it. Thank you so much Michael, you have an amazing kind and giving heart! :)
Great Storage Facility - Linda is AWESOME!!
I have rented at this facility 3 times in the past 15 years. I removed all my stuff from there about 6 months ago because the last manager was horrible; she was mean, rude and I felt like she hated her job. I called the storage about 2 weeks ago and I was pleased to see a new manager was there. Michael is amazing and is so helpful! Im really happy with the service he provided me! Great change!!!
I have had an interesting experience with this particular storage space and the treatment that I have experienced renting a unit as of August 2017. I really didnt have a good thing to say about Executive Square Storage Solutions and the personnel who had been there since I started my lease mid 2017. That until about 4 months ago when the old manager left and Michael the new General Manager has taken over the past persons poorly run facility. I have to say that Michael the new General Manager has taken over here in a really radically great way that makes this the Executive Square Awesome Storage Solutions now. I would like to share that I am not only happy to store my stuff here for the long-term future but its truly an amazing transformation from my previous negative thoughts and feelings to a really awesome place to keep my stuff. I will absolutely recommend this facility to anyone who is interested in renting a storage unit and wants the best possible customer service and kind treatment that GM Michael will no doubt provide them. I am looking forward to being a long term customer at Executive Square Storage Solutions as long as Michael is going to be in charge of awesomeness!
Owner was incredibly helpful and worked around me to make sure we got moved in ok. Highly recommended. Also good wife roads for driving a moving truck into compared to other units I have used.
And did I make the right choice. Michael, who is the manager made everything go smooth and fast. No hassles, no problems, no delays. Price was right, asked if I needed any help with anything. Made my day.
Came in to rent a new storage unit and the manager was extremely helpful, professional, and polite. Michael explained he was new to the facility, but took his time to show me everything in a relaxed environment. Highly recommend.
The employees are very nice and helpful. Not only that there pricing is better than competitive. Definitely recommend.
I have had a amazing experience renting here. Been 6 months and they have been wonderful to rent from. I highly recommend it.
So I have to say what a great manager we have now. To the people who have left nasty reviews youre obviously up to no good. She has made me feel so safe. I was robbed by a helper and he knows the things in my unit are worth money. If it wasnt for the great staff I would have been a nervous wreck. She always goes over and above to help me out she needs a raise within 1 week or Ill leave reviews every week. I promise.Such a big help and yes we had a rocky start but as I get to know her more and more I am so thankful for the Amount of security that comes with her. Give her a raise she needs it. And again to the fowl disgusting people that are leaving bad reviews they are obviously up to no good.
Michael, the manager at Storage Solutions, was very pleasant and helpful from the minute I called the facility! Very friendly, answered my questions and let me check out the place before moving my items. Definitely recommend Storage Solutions!
Read the reviews for Michael and knew this was the place for me. Excellent customer service! Very engaging and nice to see he was so helpful on the property.
Stephanie took really good care of me and had me in and out as soon as she could. She was very knowledgable of all my questions and she was very personable.
For a descent size unit its a fair price. $55 bucks. Not outrageous that comes with the other units around the area for the same size unit we have.The lady at the front desk needs a raise. Thanks for her help and keeping our units safe.
Michael was very professional, knowledgeable and extremely helpful as we are new to the area. Very clean, competitive and secure. We are very happy. Will definitely be highly recommending.
This storage facility is one of the best in the east valley for sure with great service and a unbeatable first 30 day rate at 19.95$. They wont charge you any surprise fees and are clear about their prices unlike other places and is a nice clean and secure facility. I am very satisfied.
Just wow! This place is a complete 180 from a year ago when my mom and I last rented here! The disrespectful, rude lady that clearly hates life and everyone in it is no longer there. We originally left because of the terrible treatment towards us. We needed another storage location recently and since we live so close we decided to check out Executive Square again and the new positive reviews with the new manager Michael made it easy to come back. Michael was kind, polite, friendly professional - everything that other bully wasnt. He has restored my faith in people once again!
Was a previous customer last year when the lady ran it & hated it. So rude & terrible customer service, she would almost shame you if you missed a payment. I was really reluctant to come back but the prices & location was just the most convenient. But now someone else runs it and we dealt with Mike who was AMAZING. Excellent customer service, was super friendly over the phone & really helped us with what we needed & ALWAYS called back & followed up. As long as he works here I have no problems coming back or referring people. Idk if anyone else still works here but if you can, ask to deal with Mike! 10/10. Will update as time goes on
Had an issue and spoke to micheal. He didnt hesitate to assist me and come up with solution. Very personable and friendly. Will continue storing here. Thank you π€ππ
Cleanest facility in the east valley. Safe and secure, manager keeps close eye on everything. Thanks Michael!
Would recommend this place to anyone... Micheal help us out when we were in a rush... thanks again
Michael was so kind and helpful! We are glad we came to store with this business! Would recommend to anyone in need of a storage unit.
Very competitive with price and the manager Joe was very accommodating. Highly recommend!!
Clean, reasonable prices and friendly staff! Would recommend to anyone.
Wow what great service and I love the dog hes added security and it makes me feel safe and at home she needs a raise like yesterday i will be having all friends and family use this place. Dont wait
Manager went way out of his way and helped me out when no one else would. Michael the manager is seriously in a class unlike any other!
Just left the office. The woman was extremely rude. Kept yelling from the back room as I was dealing with the young man in the office. He was very polite, however, they have a lot of hidden expenses that they do NOT advertise. I went in with the $19.95 for the first month coupon. The woman yelled from the back room that I couldnt use it because I refused their insurance, which they tried to tell me was required for another $10.00 per month. Renters and homeowners ins. will cover storage units. Dont waste your money.
Excellent customer service.. Clean and secure.. Michael is great to work with! -m
I came to Executive Square Storage Solutions and Michael was a great help. He got me moved in and taken care of promptly with good service.
Mike was awesome and very helpful. I recommend this place to anyone who needs a storage unit
Cleanest facility Ive ever seen. Manager extremely friendly and helped me after hours!
The lady that works there is rude. My husband and I went elsewhere.
Michael the manager was extremely helpful and professional in assisting me to get my storage needs met,.........I have some health issues and I am grateful for the very respectful attitude he exhibited towards me and my situation, he made my day much easier and better, recommend highly
The manager Michael was very professional and helpful! The facility and storage units are in great shape.
I was surprised by how helpful Michael was with my familys needs.. I would recommend this storage facility to everyone!!
Staff is amazing. Michael was so helpful with all we needed.
The woman managing is EXTREMELY rude for no reason. She was angry because she hadnβt gone to lunch, so she told me to come back later. Whatβs more is her dog wouldnβt stop barking so I could barely even hear myself think. Get your dog out of there itβs extremely unprofessional. If she checks her attitude maybe next time theyβll get a customer. But they wont find business from me.
Such a great experience! Thank you Michael for all your help! Ive never had better service.
Excutive square was very nice when doing customer service. Im gald i was able to cone here and get a storage.
Got my unit half off first months.... Great customer service. I got exactly i what I wanted and needed
I have had nothing but positive experiences with this company. The facility manager has been very helpful and does an amazing Job. I highly recommend Storage Solutions.
All these bad reviews must be people who didnt pay their bill or were rude to the staff to begin with. I have had a unit with them for over a year now and not once had a single issue. Granted it is hard to get them on the phone but they only have a few people who work there and im sure their duties include maintenance throughout the facility.
Good place. To storage in an emergency situation lowest prize first month .
Clean and safe! Michael is the best manager in the whole east valley!
Friendliest manager in the East Valley. Very safe and secure!
Excellent, friendly customer service and very clean and well maintained grounds!
Finally found a storage manager that is 100% up front and really knows how to tuna property and treat people right. Highly recommend!
Loved this place! Michael w as so helpful! Thank you!
Excellent customer service and fair pricing.
Mike is a very nice man, and appreciate the help he gave us. Thx
The manager Michael is a friendly guy that cares about the people who rent there. The prices are great and the units are clean and well Maintain.
Went in to rent a unit a few days ago and the service was totally unacceptable. The person I assume was running the facility sat ssomewher in back and yelled at me and when they finally got around to coming up front they treated me like I was an inconvenience rather than a potential customer . The facility is dirty and run down. And I was informed that I needed to return later because they had no clean units to show me. Honestly I I think that they just wanted to go back to whatever they were doing in the back and couldnt be bothered to show me anything . When I asked if I could walk around the facility to check it out I felt as if I had just said I was going to case the place. I have never been treated so rudely in my life. They wouldnt even give me any kind of price quote. These people do not care about your business you would be better served by going to uhaul .
Best rates in my area and very clean & safe facilities
Friendly clerk, easy move-in process, plenty of space
The man looking woman is so extremly rude, they have rules after rules after rules that you are expected to abide by. They do not have to follow any rules. The roof leaks in two different units I had my belonging in. You ask a question about anything and the man/ woman starts screaming at you!!!! It does not matter how polite you are to it. It still has to have the last word. It even tells you if you donβt like what It has to say get out. Something is wrong with the manager It. If your not happy with your job, get another one, donβt take it out on people
Excellent new manager! Went out of his way to help us out!
I love this place(Only because meh grandma SHES NICE PEOPLE YOUR THE ONES WHO BE RUDE FIRST DEAL WITH IT! yw grandma)
Highly recommended, thank you Michael for your great service!!!
Finally a trust worthy manager at this place!
Awesome manager! Very clean environment!
Only there for about 3 months but no issues and a great deal.
Both gentlemen are extremely helpful and knowledgeable.
Ive been storing with this place for a couple months. They are not reliable, the office is never open on time. The people that work there are rude and disrespectful. I will never store with them again. And Im giving them a bad review . Im telling everyone I know not to go through this unit
Worst place to have a storage unit the manager is no good I found out that if your homeless and you rent there he discriminates by putting you on office hours instead the regular hours everyone else has not good
Extra clean and extra safe!
Great place for visiting π
Dirty, poorly managed. I wouldnt recommend this place to my worst enemy
Excellent service and customer service!
Best manager in the East Valley!!
Michael was very helpful in showing all the possibilities in storage during stressful time. Very friendly and patient.
Property looks nice management is nice
Excellent new manager!
Place is a jokeStaff SUCKSNever open when its supposed to beNever answer the phoneC*** in charge needs to learn proper customer service skills, clean herself up--dress appropriately for a business, answer the phone when it rings, clean the filthy office, keep the damn dog from barkingAnd to keep her mouth shut when shes sitting on the couch eating and your trying to pay your bill
How do you make monthly rental payments when nobody is ever in the office?
Worst customer service ever, the lady in the office was so rude.
Affordable
Exceptional service
Great services
Clean, safe
Excellent serviceπ