I have to say I love Waikem Honda on Lincoln street. I had amazing customer service with Brian Russ. My friend had recommended me to go to him and I’m glad I did. He listened to me, hear exactly what I wanted and within not even a minute after I told him he showed the the red Honda 2020 and and I fell in love. After about a year I had been seeing the new sonic gray color cars around. I went to Brian once again and he got me exactly what I wanted again. I will not go to any other deals than Honda and I have to say you want someone who will listen and get you what you want Brain Russ is the guy to go too!
I’ve definitely gone through some cars at this dealership lol (3 within 2020-2021). The team is fantastic. Sales team is fantastic and welcoming and facility is super clean. Bob McHue is never bothered when I walk in ready to trade in my car for another one ;) complete respect when I take forever deciding what I need. Everyone makes life a little easier when trying to sign for a 3rd lease. Have been buying from waikem for awhile and might be getting another here soon. great facility and always get my car(s)from there.
My wife and I purchased a new 2022 Honda Passport in June of 2021 from Brian Russ. This was the 2nd car that was purchased from him and the Waikem Family. I would recommend their dealerships, they are very friendly and helpful. They work to get you the best deal and are very generous with trade in values. I will be heading back in a few months to get my next new car when my lease ends.
As a first time car buyer with very little knowledge of cars and finances, I was very worried that I would be taken advantage of financially. The staff was very patient and honest and more than willing to answer all of my questions. They were very understanding and went out of their way to help me. My dad recommended that I purchase my car after he had a good experience with them, I am glad that I did!
Absolutely great customer service! NaShawn Pryor took care of all questions I had and made my first car experience very easy and stress free. Thank you!
I just picked up a Honda CR-V Hybrid from Waikem this week. This is the third vehicle our family has purchased from Waikem this year. It is a fantastic vehicle - still learning all its features. We worked with Rodney and Katrina, two dynamic sales reps who were wonderful! Thank you Waikem!
I was dreading having to shop for a car but I must say Mo Hussein gave us the best car buying experience I could ask for. He was so helpful in explaining the features of the different vehicles, as well as other necessary and important details on leasing / buying. He was helpful yet not pushy whatsoever. Just gave us the information needed to make this important decision. Thank you to Mo and the rest of the team!!
I recently purchased a 2021 Ridgeline from Waikem Honda and the experience was much better than I expected. My salesperson was NaShawn Pryor, he went above and beyond any other salesperson I have ever dealt with. I was informed about every step along the way from initial build to delivery. I HIGHLY recommend NaShawn if you are looking to Purchase a new or used vehicle, you wont be disappointed!
I had the best experience car shopping with Katrina Braun at Waikem Honda. She helped me trade In my Honda cr-v and drive a brand new car off the show floor. She is so so easy to work with and she cares about her customers. If you are nervous about buying/leasing a car, or intimidated by the process in general, request to work with Katrina. The special financing department went Beyond my expectations. I have bad credit & they treated me like any other customer. This was my first time car shopping where I felt like my credit didnt define my options. I am very pleased with my choice to shop at Waikem.
I found my new vehicle on Waikem Hondas website. When I arrived at the dealership I was introduced to Tim Powell. The price of the vehicle had no hidden fees as was what I expected form their website. This is one of the first dealerships I have been to that didnt pressure me and dealt with my purchase in a professional manner. Tim was great to work with and I highly recommend him and Waikem Honda.
Had a wonderful experience with Joe C. My salesperson and Logan his manager. These guys were friendly, fun, and made my tough decision of getting a new to me car pleasant. I feel like I got the best deal and they took very good care of me! Cannot say thanks enough!
My husband and I drew the lucky straw ... Honda Sales Associate, Katrina Braun is awesome! I was nearing the end of my lease and was uncertain about how I wanted to proceed. Katrina and Mr. Waikem carefully explained my options so that I was better prepared to make the right decision. Katrina never missed a beat in seeing us through the process and remained calm during an extremely busy time for the dealership. Thanks Katrina for your expert assistance. Mr. Waikem, she is a gem!
Great experience! I worked with Katrina, Bob and Kent. They are amazing people and Dave is very personable and they truly care about their customers. I will send anyone and everyone to them! Thank you guys so much!!
This dealership is amazing- If youre looking to get a new or used vehicle Waikem is the place to go. My girlfriend and I have both purchased vehicles from them. Curt is an awesome salesman, he wasnt pushy or anything, I told him exactly what I wanted and he did everything he could to get me just that. Everyone here is very nice and willing to work with you, I will be bringing friends & family here in the future.
Tyler here is great. Come in and ask for him. We went around town to dozens of dealerships, Tyler was the only one who came back with a reasonable offer. In and out, to the point, good deal.
Brian Russ was amazingly helpful in the leasing of our new 2022 Honda Civic. Brian knows his product and has a great attitude when dealing with the customer!!! Love doing business with Waikem because of its great customer service!!! 10 Stars on a 5 Star scale!!
We were helped by Tim Powell, he was a great help to my parents and I on getting a brand new car! He made everything super easy to understand and was really to work with!
My husband and I just purchased a 2022 Honda Civic LX through our Associate Katrina Braun. This car drives like a dream! Katrina was a pleasure, and very helpful to work with. She made our journey fun! Also, a shout out to Ryan, the finance guy, for adding an extra flare to our shopping experience. We will definitely recommend Waikem to anyone.
This will be my 3rd vehicle I’ve purchased through waikem. I could not recommend them more! My favorite part about this dealership is that they will actually work with you. Every time I’ve gone here, I had a stressful situation I’m trying to figure out and they’ve only provided the best solutions. Tyler was amazing at helping me make a decision when my lease ended, he laid out my options without being a pushy salesperson. Super easy to talk to and work with, also very knowledgeable! By far the best dealership I’ve been to
Would give less than one star if possible. Trying to get your car serviced here is a pain. Every time you try to get quick service theres always a line or you get turned away and when you ask for an appointment they still take walk-ins and you could have to wait anyways.
I purchased my first new vehicle from Waikem this past week and was pleasantly surprised with the ease of the process. Tyler Maloy was recommended to me and did an excellent job of finding me a vehicle that fit my needs. He didn’t pressure me at all and was very friendly and informative throughout the process. All of the staff members I interacted with were friendly and showed great care and attention to make sure I was comfortable with my purchase and understood everything. They also valued my time and worked to get me into the financing office quickly but didn’t make me feel rushed in any way. I’m glad I chose Waikem!
Brian Russ made my car buying experience quick and easy! I told him everything I liked about the car I was driving (which I also had the pleasure of buying from Brian), and he found me the perfect car on his first try, I only had to test drive 1 car! Jared was also a huge help, he found me the best financing with the best rates. I would highly recommend visiting Waikem Honda! They have the best people selling the best cars!
I just made my first purchase from Waikem and would like to compliment and commend this dealership. My salesperson, Tyler, was excellent in assisting my criteria search and getting me into the vehicle I wanted. The financial end was handled with grace and expediency by Bob, and my overall purchasing journey was top shelf, could not ask for a more helpful or friendly transaction experience.
My husband and I recently purchased a used car at this location. We couldn’t be happier with the car itself but what really shined was the customer service. We worked with Moe H. and he went above and beyond to meet every request we had. We had a strict budget to stick to and he and the other awesome people at Waikem made it happen. The process was actually pretty quick and Moe made the waiting time between enjoyable. Half way through I had to pick my little one up from pre school and brought her back. I was worried she would be too much but Moe got her some snacks from his personal stash and was kind and caring. Her outgoing and mischievous personality didn’t bother Moe or anyone else there one bit. By the time we left we were over the moon with the purchase and the treatment and even my 5 year old was giving Moe hugs. Thank you Moe and all the other hard working folks! We really appreciate everything!
I love this place!! Tyler helped me find the car I always wanted, with all the features I asked for. And he was suuper helpful with any questions I had, and is definitely someone I can trust! I got 2 cars from them and have not once been disappointed! I can definitely see myself going to them forever! 😂
I purchased a 2021 Honda Pilot today from Katrina Braun at Waikem Honda.I was very impressed with her. She did a great job!
Had another great experience getting a car the other day. Tyler Maloy went out of his way to make sure I knew about the deals going on and got me in to a newer, nicer car with no penalty to my current lease for around the same payment. He also made the process quick and painless, plus did a great job explaining the features of the new car. I couldn’t be happier!
Leased a new Honda Accord sport yesterday!!Mo Hussein was our salesman. He was great!! Very professional and understanding about what we wanted and he came through for us. This is are 3rd Honda we’ve leased.Waikem has always treated us great
All I can say is wow! As a young female I somewhat was dreading having to go shop for a new car because I had the mentality that I was going to be taken advantage of. When I first inquired on some information Caitlyn was quick to respond and get me the information I was looking for. The day I went to the dealership I was greeted on the lot by Mo who was very considerate in listening to the mess of a situation I was in. He answered my questions to the best of his ability. He was not pushy at all and one of, if not the most respectful salesmen Ive ever worked with. While the deal took longer than I wouldve wished the sales manager, Bob, was great at keeping me updated and let me know multiple times they were doing everything they could with the banks to help me. The finance manager, Jason, was very quick to get my paperwork printed and explained anything I had questions on. Mo has also been fantastic with following up and checking in to see how Ive been enjoying my new Civic! The staff I worked with was an absolutely pleasure and I am very thankful they were able to help me!
I just leased a new 2021 Honda CRV and upgraded from what I had. Tyler was my salesman when I leased my last Honda and when I upgraded. He made it possible for me to upgrade to exactly what I wanted with no money down and my payment only a few $ more. And, I didnt have to spend hours @ the dealership (that is one reason I hate looking for a new vehicle) Great job Tyler! Im so much happier with this vehicle. I love the sun roof, heated leather seats (which are wonderful in the wintertime), and just everything about this vehicle. Its a keeper!
My experience with waikem Honda was a pleasant one with the assistance of Katrina Braun she got me into a 2019 civic that was more my style quick and easy
This dealership has fantastic service, knowledgeable salesman and great cars. However, I continue to have a terrible experience with BOB MCHUE. This guy is very disrespectful, acts as if he is too bothered to do his job. I work closely with this delearship and Bob continues to speak to people like they are incompetent children. Very upsetting that Bob Mchue can remove the great quality service this dealership strives to achieve.
My experience with Tim Powell was outstanding. My son, daughter, and myself have leasedVehicles through Tim Powell. I will not be going anywhere else .
We recently leased a Honda Civic from Waikem Honda for our daughter. Katrina Braun was an incredibly helpful, friendly associate. Over the course of a week she took phone calls and text messages from both me and my wife, answering a variety of questions. The car is awesome and my daughter loves it.
Went into the dealership this afternoon and leased a 2021 Honda Accord Sport. My salesperson was Katrina Braun and she was easy to work with and provided excellent service. Top notch, thank you very much.
Katrina Braun!!! Thank you so much for making our car/SUV buying experience fun and less stressful. You answered our questions and went all out to make it happen. Also thank you for going with us on the test ride to explain all the features. We are very happy with our new CR-V!Thank you,Pamela and Jaymes
Waikem Honda is the best because they have Paul W working in the service department, he takes good care of my precious Honda Accord, thank you, Paul, Joyce Creamer
Curt was a great sales rep and made the process of entering into a new lease as smooth as possible. Gave me multiple options that were within reason and was helpful with everything from the big picture to the finer details including associated costs like gas milage and insurance, even helped me move my stuff from old lease to new (would have forgot my garage door opener without him). Thanks again to he and the team at Waikem. I highly recommend
I have had nothing but exceptional service and assistance with every one of my experiences at Waikem. Tyler is an exceptional salesman, and I appreciate how attentive he has been! If you decide to buy or lease from Waikem, ask for Tyler, he will take great care of you!
Wasnt sure if a new car would be possible for me but Tyler got me a great deal on a brand new HR-V! He was very pleasant to work with and made sure I didnt leave with any unanswered questions. Im very thankful for his help!
Everyone was very helpful and knowledgeable. Was a very smooth experience.
Tyler Maloy was the best . No pressure . He is a great salesman. I never once felt pressured into anything He listens to you and will get you the best deal. Highly recommend!! I’m in my 2021 Kia🎉🎉🎉
Brian Russ was amazing and so helpful getting me into a new car. His finance teammate Jason was just as amazing and helpful. Definitely will be going back and would recommend to anyone.
This is my second experience purchasing/leasing at Waikem Honda and would gladly do it a third time! I inquired about a car over the internet and had immediate contact from NaShawn Pryor and he stuck with me for the entire process. He answered all of my questions promptly and when it was time to pick up my new car, he had everything ready to go. And shout out to Jason Sponseller in the finance department....efficient and thorough.....thanks!!!!
Great customer service experience provided by Tyler Maloy! We have never had a better and smoother time buying a car. Thanks a lot. Will buy from here as long as Tyler is there
Tim Powell made my first time car experience a pleasant one. I willRecommend Tim to my friends and family when looking to purchase a car.
We had Katrina Braun and she was very nice. Got us in and out asap and was happy to have her sell us a car. We were given a good deal on a new car and we recommend her and this dealership to anyone needing a vehicle.
We want to thank everyone at Waikem Honda, the over all experience was more than we expected. Christina Long-Guidone and Katrina Braun went above and beyond to help us! Thank you for making the experience effortless! We will definitely purchase from them again...
Excellent experience with my purchase with Brian Russ. I love my car.
I am a return customer here and have even had my family buy cars here because of my customer first and experience. I highly recommend buying from Katrina Braun the sales rep. She is highly knowledgeable, courteous and honest. Many dealerships are dishonest but Waikem Honda simply isn’t.
Brian Russ has been the best to work with. Have purchased 1 new vehicle, and leased a new vehicle in the past 4 months. Best service, and will be doing more business in the future as my family grows,
Today was a little rough, nothing to do with Waikem, just my situation in general. Dustin Fout was extremely helpful in guiding me in the right direction for a new car and Paul in the service department was also very helpful with my old car. Overall my experience was really great and fairly easy! The whole Waikem Honda team makes you feel welcome. Also, thank you to Jason S in the finance office for making the paperwork as easy as he possibly could! Overall, great experience and would buy from them again.
I was Very satisfied with the extremely professional service that was Provided to me by the two sales Experts I dealt with. Mo and Duane. I highly recommend Waikem Honda, and I will be doing business with them for a long time.
I had a great experience with Mo from Waikem Honda. Was very helpful getting me into a 2021 Honda Civic Hatchback Sport. I love the car...Thanks Waikem
Tyler Maloy was amazing! We never had such wonderful service and didnt have to lift a finger got a new car within a hour! Was the best experience I ever had!
WARNING WARNING!!!!!!! Our experience was right down horrible I dont want to give any stars but you have to in order for this to post, we bought a jeep liberty from these people our sales person was Joe Capuano he had been there employee for maybe 2 1/2 months at the most I should have known something was wrong and went with my gut feeling not to buy from him or his company he didnt know what he was doing or anything about the jeep. We looked at a jeep liberty 2012 for our family business, we really wanted a truck but they claimed they didnt have any ready to go so we looked at this jeep and he couldnt tell us anything about it. We had it less than a week and started having problems with it so we called the dealership and told them what was doing on they said to bring it in and theyll take a look at it so we did. The first week it was there they lost it they couldnt find it in there computer there lot there service department no where and evertime I called no answer or I had to leave a voice mail and they never called back. So we went in there and spoke with our sales associate and George waikem we told him what was going on and he bald face lied to us he said they was going to fix the brakes that was very bad and the trailer hitch and they never did (whens we got the jeep back extremely reluctantly we had no choice they made us) the dash broad lights started coming on I talked to my husband before I left the dealership and he said I dont trust these people. They had the jeep for a while and Im talking for almost a month and for the first week or 2 they couldnt figure anything out because they dont work on or sell jeeps according to them. They also told us that the people who answer the phones are telemarketers and dont know what there doing even with the semantics they couldnt figure it out . If you dont work on a certain vehicle dont take it for a trade in DUHHH PUTTING IT PLAN AND SIMPLE DONT BUY ANY VEHICLE FROM THESE PEOPLE THERE NOTHING BUT A SCAM !!!!! Even have to fight with them to get a refund on our extended warranty
Brian Russ was an amazing salesman he helped us sell becauseWe kept having car trouble’s and he put us in a brand new HRV and even though my wife didn’t have any credit he made it work and made it affordable for us and was able for my wife to start building her credit I appreciate this dealership and Brian for all the help that they gave us with this situation would highly recommend anyone that is having credit issues or car troubles go to Waikem Honda and ask for Brian
Short story: My Pontiac was inactive due to a part being discontinued and I was about to be carless for a week without a way to get to work. A close friend recommended Waikem. Had an appointment but decided to walk in early and thats when I met NaShawn Pryor. He is a fantastic sales associate. He was really patient with me, very respectful and friendly, answered all of my questions, and importantly made my first experience at Waikem Honda stress free throughout the whole process. When I came back today, NaShawn found a reliable car that was right for me and I left the dealership as a happier person! Will recommend both Waikem Honda and NaShawn to my friends that may be looking for a new or used car in the future! If you find yourself in similar situation like how I was, do not hesitate to see what they have to offer for you. The staff is extremely helpful and NaShawn youre the best! Thank you!
My dad and I went to Waikem to purchase a Type R we were greeted with a friendly salesman Mo Hussein while walking on the car lot Mo came to us and we told him what we were there for he took us to the car shared all the information about the car and we started the paper work Mo was kind easy to talk to and made it easy to purchase the car I am very happy with my purchase Mo called me a couple days after the sale to make sure all was good thank you Mo for the great customer service I encourage anyone buying a car at Wakiem to grab Mo
Excellent all around. Brian Russ went out of his way to get me the exact car I wanted within my price – and fast too! They were all very professional, courteous and helpful. Great dealership, I love my new Honda!
Mo helped my pick the best car for me and made trading in my old one a breez, pretty hassle free. Would recommend
This is the second time Duane has assisted us in obtaining a Honda at Waikem Honda. In 2018 the purchase of a Civic and just recently a lease on a HRV. Love both the cars! Great products, great quality!
I had an awesome experience at Waikem when I got my Honda and Duane was extremely helpful. He made the deal work for me and has followed up several times since then to be sure I’m happy. Highly recommend!!
Many thanks to NaShawn Pryor for his help in leasing a new Civic. Very courteous & knowledgeable.
Great Experience! NaShawn was very helpful, as well as, knowledgeable. My overall experience was great. NaShawn was a great sales person not pushy, he listened to what I was looking for and helped get me what I wanted.I like my CR-V I bought from Waikem, I will be back!
When I woke up this morning the plan was anything but leasing a new car but when I contacted Dustin about getting an appointment he was able to get me in right away. He anticipated my preferences based on a few questions and was able to show me a brand newCR-V that I fell in love with. Dustin went above and beyond to help me figure out my title and insurance (which could have been VERY stressful without his help). I will definitely be returning to Waikem for future vehicles.
Wonderful experience as always. This is my second Honda CR-V from waikem. Curt Hill was able to get me the best deal and get what we needed out our trade. Would highly recommend.
Good knowledgeable service from Mo Hussein. I would use him again. I’m very satisfied with my new crv
Drove over an hour to get to Waikem Honda, passing many other dealerships. Why? Because from the very first phone call they were attentive, informative, considerate, and responsive. So, we made the drive fully wondering if this was too good to be true! We stepped in the door and were greeted so kindly. The entire staff was so kind and professional. We never felt pressured. We completely felt they were honest and forthright with all the numbers. This was quite honestly the most pleasant car buying experience and dealership experience of our lives! And that is saying a lot because we lease every 3 years. All I can say is well worth the drive out to Waikem no matter where you are located. Family owned business and you can tell by how wonderful everyone is. Thank you Waikem! See you in 36 months! :)
Does not honor Honda’s warranty. Demands you still pay for covered repairs to double dip and get paid twice.
Worked with Daune to buy our 2017 Honda CR-V. He was friendly and upfront with everything with the car. I would recommend seeing him if you are interested in buying a new or used car 😊
Easy smooth transition to my new lease. Highly recommend
I bought a new 2021 accord sport 2.0 from Tyler Malory, was greeted right away taken care of all through the process, very nice courteous and professional, great service and love the the car . Thanks again Tyler !!
Amanda S. at the Economy Lot was a great help in getting my daughter a car. She was very pleasant to work with.
Recently, I had one of the most enjoyable car buying experiences Ive ever had. I had been considering trading in a leased vehicle for a new hybrid SUV. I had investigated the different brands and decided to seriously look at the new Honda CR-V hybrid. I knew the trim level I wanted, however I really wanted to hold off a year longer from buying. In my internet searches, I had come across the exact vehicle I was looking for, so I made an inquiry about the SUV. I was shocked at the deal offered me on the phone, but this dealership was somewhat far away. So, accordingly with my busy schedule and limited time, I decided not to pursue it. I was home that day and took my car into Waikem for regular service. Being in that area and while waiting at the service center, I chanced the opportunity to visit their Honda Dealership just up the road...You know the story(not always my story)..upon entering I was greeted by a most remarkable Sales person. His name is Mo Hussein. Several things made him remarkable to me. First, he was genuinely friendly and didnt change his attitude after I told him I was buying nothing and was only there for 5 minutes to look at one of their CV-Rs. In fact, he insisted that I asked him any questions I had. That was a pleasant experience because he actually took interest in our meeting and didnt just walk away. Also, he was just genuinely friendly and we ended up chatting about many other things. I had the distinct impression that Mo would be someone who I could deal with in the future..I let him know that. Well, I did take a CV- R for a ride and was impressed more. At that time, I told Mo about the offer I had received, even showed him the written page and told him I couldnt believe it was made. What surprised me more was when he said he wanted to take that same offer to his Sales Manager and get me the same deal. I smiled, because in searching for this vehicle, I had never found an offer as good before, especially in the northeast Ohio area. I told Mo I wanted the exact vehicle for which the offer was made, gave the trade in I wanted on my vehicle and a few other particulars. He took it to his Sales Manager, we took a CR-V out for a test drive, returned and I was promptly told my offer was accepted and asked if I wanted to finish the sale, because they were sending someone at that very time, for the vehicle I wanted! I almost couldnt believe it. Best of all, Mo was right beside giving me some counsel about the financing aspect and other pointers. He even asked the Finance Manager to come out and speak with me..which he did! I have never had such a smooth, seamless and fast transaction with any dealership as I had with Waikem Honda in Massillon,Ohio. All in all, this dealership exceeded any and all off my expectations!!! Thank you Mo and thanks to your dealership for the great experience! I highly recommend Mo Hussein and Waikem Honda.
This my 4th car I have purchased with Waikem Honda. I have bought 3 vehicles with Duane Carnathan. I keep coming back to Duane, for his knowledge of cars, he goes above and beyond to help you find car for you. Then goes out of his way to make sure you understand the car before you drive off the lot. Duane, you salesman for your new or used car.Thanks again for a nothing great experience Duane Carnathan.
I was just there today, 3/20/21, with my sister, Brenda Staats, we bought a 2018 Honda CRV EX L with all the bells and whistles. When we first arrived we were very leery of pushy car salesmen from past experiences. The salesman that came out to help us changed all of that for us almost immediately. He was very kind, personable, knowledgeable and helpful. Never pushy, always there to answer any question no matter how many and how picky, he was always very kind and very professional. We are in our 60s and have bought many cars in our day, never have either of us had a sales person this likeable. I can definitely guarantee that your salesman - Mo Hussein - is the reason why we bought this vehicle and as quickly as we did, we felt very sure and well informed. I can assure you we will be referring many friends and relatives to your business because of him. Everyone we worked with was also very pleasant and helpful . Thank you very much for a wonderful experience. Sincerely, Karen Jones and Brenda Staats
I want to thank Waikem Kia and especially Brian Russ for taking the time to get me into the car that I wanted the new 2021 Honda Civic hatchback that they got me in is awesome Brian was very professional and so was the finance department I’ll give them two thumbs up if anybody needs to get into a nice vehicle or is tired of their old rundown vehicle go in and see Brian he will get you fixed up!!!!!!💯
We had a good experience with Tyler Maloy@Waikem Honda. He was extremely knowledgeable and wasn’t pushy. If I said no thank you to different option I didn’t get an argument he trusted I was aware of the benefits and was ok with not opting in to them. He made texting and calling all really easy. Also in all my dealership experiences, this was the first time I left without a migraine. If you want a migraine free car buying experience go see Tyler 😻
I had a couple months of my lease left and was looking for a new car that had a little more room in the back for my daughter. I also wanted to save some money and get a cheaper payment. Chuck was my salesman who helped me find a 2020 Honda Insight that allowed me to save on gas and my monthly payment. The process went smoothly and he answered any questions I had! Thank you for helping me buy my first car!!! If you go to Waikem Honda ask for Chuck!!! He will definitely be able to help you!!!
Just bought my first car, a 2018 Honda Civic, at the end of August and they were wonderful! Tyler Maloy and the Waikem Honda group really make you feel like youre appreciated and taken care of! Would not only recommend a Honda Civic to anyone I know (its an awesome car!) but Id absolutely recommend Waikem too.
I leased a 2020 Honda Civic and Duane was my salesman. He is a definite asset to your company. Always polite, very businesslike and knew the vehicle. He addressed all of the options on the vehicle and proceeded to show me how to use them. I would recommend him to all my friends and family in regard to purchasing a vehicle.
Thank you to Tyler Maloy Salesman and Mo the Finance Manager for the smooth transaction of my brand new car! Tyler was such a gentleman that showed great compassion and kindness the minute I walked in. Mo went above and beyond in sealing the deal. Thank you Waikem Honda!
I went in to get a lease inspection and I walked out instead with a new 2021 vehicle. Tyler Maloy was friendly and professional. He went over every detail about the trade in process and he even contacted my insurance for me. These little things sets Waikem Honda apart from other dealerships. If I need another car, I am going to back to Tyler! Thank you!
Six months ago I leased my 2nd Honda Civic and couldn’t be happier. Patrick DiGiacomo is my sales rep and did a great job both time. Professional, knowledgeable, accommodating to my needs....all the BEST!!!I recommend Patrick DiGiacomo and Waikem Honda for sales, service and all things Honda!
After going to my old car dealership that I had been with for years and always paying on time they knew my situation and only cared about money not customer Appreciation I decided to try waikem Honda because I like Hondas I met with a guy named Tyler he is an awesome guy I told him my situation and what kind of car and the year I was looking for He treated me with respect, made me feel like a valued customer and was always straight up with me answered my calls, my questions he did an awesome job I Love my new 2011 Kia Soul thank you so much I think from now on I will Stay with waikem Honda Because everyone there is Awesome. The finance Person was great to thanks again for helping me with a great car. I highly Recommend Waikem Honda to anyone looking for a new or used car stop in and see them you will be glad you did stop in and see Tyler Maloy hes a great guy and will be glad to help you
No Hussein great salesperson great service highly recommend stopping in to look at there cars
A very welcoming experience with waikem Honda. Brian Russ made my visit enjoyable and was very helpful. Because of him I drove away in a new truck.
Just picked up our new truck. NaShawn Pryor, our sales associate, was very knowledgeable and helpful! He did an excellent job guiding us through the process and explaining all the new technology in the vehicle. He deserves a 10/10!
Helpful, no pressure and a great price when we decided to buy. Overall a very pleasant car shopping and buying experience. Also, during the Covid era, very good attention to maintaining customer safety.
Joe Capuano was very friendly and helpful.. thank you
Back on early of August, 2020 I have problem with my ignition key, and went to Honda of Illinois, in Springfield-Illinois very disappointed because after spenders more than $400, my 2008 Honda Odyssey EX-L, got problem with turn my keys...couple of days after they done with fixed my ignition key, they refused to check it again, and stubborn will charging me$99 for diagnosing....this is not like they promised with warranty 12 months..After I got the job here in Canton-Ohio, and I went to Waikem of Honda,, the guy name Paul Windemuth, he is a service advisor, and I explained to him about my experience above, he is help me out, and help me fixing a problem, I am grateful and appreciated, right now my car absolutely no problem
I came in twice it was yesterday to have the lights on my dashboard checked out, i found out they were booked but advised me that the lights being in would not have an effect on my cars performance the guy i talked to was very rude to me. I’m pretty sure his name was Cole..The guy i talked to offered me no help after telling me the performance of my car wouldnt change. And the 2nd one this morning..I came in n try to explain it to him about what happen..I told him what if something happen to me while Im using this car and I was told simply not to use my car. I am very disappointed in the service i was given. I was told not to be concerned with the lights coming on and then less than a full day later i am having trouble accelerating and i got no apology or further help and im left to wait on an appointment.how can u even hire somebody like that..
Loved working with Mo Hussein, very nice salesmen. Would work with him again.
Tyler M. is an outstanding young gentleman! He is inviting, intelligent, knowledgeable, insightful, sweet and a funny! Tyler and Waikem Honda were outstanding working with us!Tyler is a pleasure to work with...no nonsense, truthful, passionate about cars and ready to answer any question. Wonderful! I LOVE MY HONDA CIVIC LX!!!
My representative was Katrina Braun. I wont get into specifics, but my situation was a complex one, not due to Waikem at all. But they worked with me, stayed conscientious throughout the whole process. Extremely professional. I know everyone fears the salesman that kinda pushes his way with you to make a purchase, but these people do not value a sale more than your personal needs/preferences. And they certainly do not push anyone into making a decision. Their financing professional, Jared, is too kind as well as Katrina. I feel as if they went above and beyond for me. Thank you as well Kent for directing me to the wonderful Katrina, shes one of a kind and actually cares. I will be a repeat customer, as I am already. Thanks again!!
When I decided to look into getting another lease, I never imagined it would be so quick and easy. Sales manager Kent and sales associate Tyler were friendly and knowledgeable. They listened to what I was looking for and showed me multiple options while explaining the differences between the options. This process was the easiest I’ve ever experienced. I will recommend Kent, Tyler, and Waikem Honda to everyone I know. I’ll be returning for all my car needs!