AmeriGlide of Marietta supplied and installed a RaveII stairlift.Every now and then a purchasing experience is completely satisfying when the sale, installation, training are just excellent.We just had that excellent experience!!Highly recommend AmeriGlide!!!
I had a wonderful experience with this company. My sales rep was Haley and she’s was very warm and welcoming on our initial call. She took down everything about my father who was coming to live with us. She made her recommendation and less than 2 weeks later they installed the stairlift into our home. I definitely recommend it them!
I cannot say enough good things about my experience with Ameriglide. Lisa was great, attention to detail, answered all my question, and even helped me get in touch with the correct resource at the MS Society. Tyler who installed my new ride was professional, on time, patient, and a just amazing. Thank you both so much for ensuring I can get upstairs safely which allows me to stay in my home! I would recommend them to anyone that needs a new ride!
Excellent product and service. Installation was also superb and it is so nice that now I can have my mom come and visit anytime! Highly recommend.
I would like to give this company my highest recommendation. The price was reasonable and the service was outstanding. I have kidney disease and this stairclimber will put less stress on my legs and help me live longer. I would highly recommend them and I wouldnt hesitate to use them again.Thanks, Jim Huston.
We were very pleased with AmeriGlide. Good service, competitive price and the chair lift is a true game changer for people to stay interactive in a typical home with family.
This company called my father due to a referral from the VA. The person insisted on calling my father a vet, retired police officer disrespectfully by his first name opposed to Mr. Manning as he requested numerous times. He was transferred to the owner who continued to disrespect him and further demeaned him by saying I guess you dont want the stair lift. Its unfortunate that people who have served the city and country have to be mistreated by those that should be helping to make their lives me comfortable. My father has prostate, pancreatic and bone cancer. Whats the harm in respecting someones culture and generation. Is this because he is African American? You think its okay to treat anyone that way? Summer people conduct business why formal etiquette, when asked to be called by a certain name what harm does it cause. The owner went on to low and say she was trying to Veitch his make. The lie was illogical. Hed been verified prior to the first person transferring the call to the owner. Sad! I would greatly recommend cultural sensitivity training. I see the majority of your clients are white, must be rate you deal with African Americans. We demand the same respect and quality of service you seem to have provided to others. How dare you try to get his lift installation cancelled thats very unprofessional!
After extensive research (I am an academic, I cant help myself) all roads led to Ameriglide for price, quality, warranty and so forth. The Atlanta distributor Lisa Terry had a detailed working knowledge of what our requirements were and tailored the installation to those needs. The device was installed by Ruben, a courteous and meticulous elevator technician who worked with us to the last detail to make sure our units were just right. He cleaned up after installation and made sure we were good operators of his proud installation. We have named our chair lift The Scream Machine only because that was the most absurd name we could come up with, apologies to 6 Flags. It is very easy to recommend Ameriglide of Marietta. Seamless from beginning to finished product.
Lisa with AmeriGlide of Marietta is AMAZING! I had an issue with my Platform Lift which is not in Lisas sales region, she took time to make phone calls on my behalf. As I move toward a resolve, I can truly say, Her customer service is IMPECCABLE.! Most salesman would say thats not my sale and offer no assistance. However Lisa did the opposite she took a moment, which speaks volumes of level of service she provides. I encourage you should you have any mobility concerns in the Georgia area AmeriGlide of Marietta, your first stop for GREAT Customer Service.PS. This location is brick and mortar, not a calling center. Dont be afraid to ask, It make a big difference. You speak with a person whose knowledge is limited in the calling centers. In the store you get first hand knowledge of the products and you can actually see a model of what youre purchasing. Best Wishes
We knew the time had come that we needed a stair chair to enable my husband to be able to get to our downstairs basement den. I asked around, AmeriGlides name kept coming up, so I called on Monday, went in to see the showroom, placed my order, and it was installed 2 days later. Lisa showed me how everything worked, and the showroom helped so much to be able to see exactly how the stair chair worked, so I felt very comfortable placing my order. Tyler was the person that did the install. He was so professional, explained everything, made sure my husband felt safe and secure, and was gone in approximately 2 hours. He really knew the product. This is not an inexpensive product, but were finding its so worthwhile. AmerGlide was wonderful, were so glad we made the decision and used the right company.
If you are looking for a stair lift, AmeriGlide of Marietta is the place for you! I did a lot of research and found one of the best companies here in Marietta. Lisa and Ray (the owners) were absolutely great. Lisa came to our home and measured our stairs. She recommended the RAVE lift and it has fixed our issues getting up the stairs. My wife and I both have a hard time navigating stairs and AmeriGlide solved our problems and saved the day! Ray and one of their installers Tyler arrived to install the lift and within 2 1/2 hours were completely finished. We could not be happier. They were able to get everything done so fast. I have a surgery coming up soon and this stair lift will make my recovery so much easier! Good people, a really great product-we sure do recommend them 100%! Thanks for everything AmeriGlide Marietta.-David & Julie Peach
I want to compliment Ameriglide of Marietta on a job well done. My family and I have been super pleased with your customer service, care, and installation process. We were treated like we were their only customer from day one even thought they serve many people every day.All of the staff were very professional. Rebecca was also patient with all of my questions each time I talked with her by phone. Lisa Terry did the home assessment, explained our options, and was informative about the process. And, the installer was phenomenal. He arrived on time, completed the job in the allotted time frame, and took extra time to explain all of the features to me. Ameriglide of Marietta provided the ultimate customer service.Their prices are also very competitive and the installation is done by a licensed commercial and residential elevator mechanic. This relieved by mind greatly and made me feel even better about the competency of the group.My family and I are so excited about the new stair lift in our home. It increased the accessibility of our home and will allow my Mom to have her own dedicated space when she moves in with us.
My sister and I had been looking in several stores for months for a recliner/ chair lift for our mom that would fit her petite size and many requirements . We came across this website and decided to pop in.( With out knowing they were showing only by appointment ). Lisa was so nice and willing to help she let us in. Due to Covid and manufacturing delays, it has been difficult for us to find what we needed . Lisa listened,understood and could relate to our concerns .She was knowledgeable and did a great job in helping us to pick out the perfect fit for our mom needs. As my mom need for more assistance grow, we will definitely be back to buy more .
Chemotherapy has left me tired, weak and fatigued. Getting around the house is challenging enough, but stairs were a killer. After doing some research into stairlift companies it was obvious that AmeriGlide of Marietta was the right choice. Hayley and Lisa (the owner) were absolutely wonderful to work with and totally understanding of my situation. Reuben, (the installer) was great. He did a wonderful job and cleaned up completely, not a scrap was left. If youre in need of mobility equipment call AmeriGlide.
Lisa is a super star. Ive had a problem with my stairlift for over 2 months and havent been able to get the problem taken care of by my local Ameriglide repair person. I was refered to Lisa who is 2 states away. I called her at 9:36 in the morning and by 2:00 the same day there was a repair man at my house who corrected the problem within 20 minutes. Thank you Lisa
Today the AmeriGlide installer arrived at exactly the promised time, started working and finished the job in less time than he led me to expect. Everything went so smoothly, he was finished early with no complications, delays or concerns. The installer made sure I understood how to safely use the device and had me demonstrate my knowledge. Works perfectly. Im so glad I made the decision and this company was a great choice.
What a Great experience. They were prompt, professional, courteous, and helpful. They cleaned up totally after themselves, and left us with a product they showed us how to use in detail. Great couple of men.
I needed a stair lift for my father, I called many companies from a google search. Many of them were brokers who took my info and called back few days later and offered quotes after inspection weeks out. I really didn’t have time to wait that long nor wanted so many people coming over due to COVID-19.I spoke to Lisa from Ameriglide who followed up with me the next day, I took measurements of the stairs which I shared with her by phone and she found me a very affordable unit that fit our needs. It was installed days after with no lengthy wait or complications. I would recommend this company to anyone in need of any Mobility devices. Polite and friendly staff.
GREAT EXPERIENCE FROM BEGINNING TO END! I ENJOYED DEALING WITH LISA TERRY(OWNER) AND REUBEN(THE INSTALLER). NO COMPLICATIONS!!!! IT WORKS GREAT!!PATRICK TOLLESON
I needed a stairlift very quickly for my husband and decided to call Ameriglide because they were local and had a showroom. I called and spoke to Hayley. She is amazing! My husband was able to try out the stairlift before we made the purchase. Ameriglide and their staff are wonderful and I would highly recommend them if you need a stairlift.
Ameriglide has done an outstanding job over the past 4 months on the installation of a home 2-story lift, in a new 2-story home extension. They coordinated with our general contractor during all phases of the build to ensure the shaft was constructed to specification for the lift we had selected. Will definitely recommend your company to friends and neighbors. Very thankful for all the professional work in our home.
These folks were so great. Highly recommended!
The folks at AmeriGlide Marietta were friendly and informative during our process of selecting a mobility solution for our home. We purchased two stair chair lift sections for our basement steps and had AmeriGlide do the installation and permitting. The entire process from selection to installation was painless and efficient. The installation went in without a hitch in less than 3 hours, and has operated without issue ever since. We would highly recommend AmeriGlide to anyone who is considering a similar mobility solution for their home.One notable difference with AmeriGlide was that they are local and had demonstration units to look at and try, and their pricing was very competitive with the competition.Installed, permitted and warranted for less than the others, and local service is available if necessary; was the deciding factor for us to buy from AmeriGlide.
We were in search of a lift chair for my 83 year old Mother. Rebecca was the best. She asked all of the right questions to make sure the chair fit my mother which is very important. She is extremely knowledgeable about all of their products they sell. Thank you for your help and the follow up call to make sure Mom liked the chair. BTW she loves the chair.
Talked with a very helpful and pleasant person, Rebecca. She took the time to answer all my questions about a chairlift for my mother-in-law. Called back with even more questions. Rebecca was cheerful and knowledgable. On third call, ordered over the phone, the Rave chair. The installer was out a week later, on time, and did a great install job. Chair strikes me as a quality product and works great. Could not be more pleased with the service, followup, or chairlift.
We had a perfect customer experience with AmeriGlide of Marietta! From start to finish, Lisa was knowledgeable, patient and caring, working with my aunt and uncle to decide on the right stair lift for their home, and helping with options to get it within their budget. They needed a custom rail made since their stairs have a landing with a 90 degree turn, but it arrived a couple weeks faster than promised. Ruben showed up on install day and worked diligently to get everything perfect, and my uncle was able to ride upstairs and sleep in his own bed that night for the first time in 2 months. Couldnt be happier!
I am so impressed with the courteousness, follow through and caring attitude I experienced with Jill when looking for an affordable stair lift chair for my Mom who is on a limited income. Jill kept me apprised of availability, pricing and installation. She worked with me and our time frame. Ruben did the installation and showed my Mom, who has dementia) how to operate the chair. i was not home at time of install. Ruben did an amazing job of teaching her how to operate the chair that she retained how to use it! Thanks so very much to great people and a great company! Definitely 5+ Stars!
We needed a curved stair lift for our home to allow our mother/mother-in-law the ability access the two main floors of our home. We did on-line data collection and called a few vendors for information. A major drawback we found was that most vendors did not even have a showroom for their product line; not so with AmeriGlide of Marietta!We visited their showroom and they had several stair lifts that we were able to physically test out. This made us feel much more comfortable about us eventually buying our stair lift.We liked the husband and wife team of Lisa and Ray. They are both very pleasant and a pleasure to work with. We bought from them and now have our curved stair lift up and running. We are extremely happy with the finished results. We highly recommend AmeriGlide of Marietta.
The stair lift chair has been great for my mom. Am very pleased with it and kudos to Rebecca, she was very knowledgeable and a great help during the entire process.
Thank you AmeriGlide! We couldnt be more pleased with the customer service and the product. The installation was a breeze and Lisa helped us make the best decision for our needs with no high pressure sales! I highly recommend them!!
The staff at AmeriGlide of Marietta are professional, considerate and very quick to respond. They handled both an installation and a removal of a stair lift for my family, and the comments made above were true both times. Kudos to Lisa, Jill and Ruben for the quality of their work.
I worked with Rebecca who was very knowledgeable and purchased a lift chair for my father. She was able to advise what would be best for my father. I would recommend using them again.
Lisa,Ray,Jill and Reuben are a great team. They have gone the extra mile to see that we were taken care of in a timely manner. It meant so much to us. They are professional and will work hard on your behalf. I recommend them to anyone who needs stair lifts. We needed outside and inside the house. So if you want quality work with a knowledgeable group they are your answer. Ameriglide a great company.Brenda and Jack
Excellent customer service. Rebecca was phenomenal. What a great asset to the company.
AmeriGlide of Marietta excels not only in great pricing, but amazing service. On more than one occassion they have serviced my mothers lift chair. Each time they were responsive and amazing friendly and helpful to my mother who lives in Assisted Living. Many elderly people depend on these lift chairs and its important to purchase from someone who can service them and stands behinds the products they sell.
Lisa at AmeriGlide was very helpful in assisting us in selecting the best chair for our needs. Ameriglide had the best selection of Lift Chairs of any place we found in the Metro Atlanta area. The shipping was super fast. It was ordered on Monday and arrived at my moms in Florida on Friday.
Jill and Lisa were very accommodating in helping me to choose an electric lift recliner for my grandmother. I was able to purchase it and have it loaded in my car in a very timely manner. I would recommend them for any electric lift needs that anyone has.
I am very pleased with the two lifts and chair I purchased from AmeriGlide of Marietta Georgia. Ms Hughes was very knowledgeable throughout the demo and sales process. The installation technician was professional, knowledgeable and did not waste time. I recommend them.
About a week ago, Rebecca by using Face Time, talked me through fixing our chair lift. I learned a lot about the lift and without having to schedule a service call was able get the lift functioning. Being able to see what she was verbally describing was a tremendous help. In less than a hour she was able to diagnose the problem and give me instructions on what to do.Thank you Rebecca, you were a tremendous help.
I was very pleased with the excellence and professionalism that Lisa and her staffs provided to me. When I first called requesting information, Lisa was very knowledgeable of the product that best fit my concerns. When I finally met her, she wasnt pushing me to buy her product like others did. We had a face to face adult conversation and went to the potential site wher e I wish to install the lift, then took pictures and measurements. I had a budget and she also worked with me with that as well. After a few weeks the lift came, the installers carried piece by piece down my sloped terrain and put it together.Lisa and her crew gave me the opportunity use my backyard and play with my children. Great person and her staff is excellent.Thank you again.
I was in desperate need of a chair lift due to falling down 10 steps and breaking my shoulder. Ray came out promptly upon my call and was great at explaining the Ameriglide WAVE lift and even knew all the technical stuff since he installs them too. This impressed my engineer type husband and we were sold! They even have a showroom you can visit and ride the chair lift which I did. I was impressed at the speed of the lift and ease of use. We purchased 2 lifts for 2 sets of steps. Ray promptly came out on a Sunday afternoon and installed both lifts! We just love them and now my fear of steps are gone forever! Both Ray and Lisa are very attentive to your needs and very personable. I will recommend them to all my friends who have mobility issues. They also sell other assistive equipment for people with disabilities to use in the shower and in bed, etc. All their equipment is great to have and makes your life much easier.Thanks again Lisa and Ray for the great service and being so attentive to my needs!
I have nothing but positive feedback. Its good to see that there are some companies that still perform in customer service by their actions. AmeriGlide communicated effectively and did what they said they were going to do. There was a small hiccup which was no fault of their own but they went out of their way to help make it right. Impressive to say the least.
I needed a stairlift chair for a downstairs apartment and I found AmeriGlide through their existing reviews as the first company to speak with.I found that their website provided me with enough information to then conduct my research to then appreciate the equipment and services that they had available. I also appreciated that their website provided pricing information. I found that many websites would not provide any pricing information until you provided significant personal information.I was then able to conduct most of my business with Rebecca at AmeriGlide by email which suited me since I was at work and could not engage in numerous phone conversations. Rebecca was able to understand what I needed and provided the measurement guides to ensure that I could order the best equipment I needed.Once I had all the measurements, I was able to visit the physical store, where Rebecca was able to show me the product I was going to buy in operation. AmeriGlide has a showroom with many products deployed on small stairwells and other situations so you can see the exact operation of each product. Rebecca was also able to manage my expectations by indicating the small additional items that I would need to match my exact installation needs.I made my payment, and even though it was the Christmas/New Years holiday time, Ruben was scheduled to come out and make the installation. Ruben arrived on time and completed the work in one straight through effort. I found that he was well versed with all the intricacies of the installation and appeared to make numerous checks to ensure that everything worked smoothly.I am very happy with the product and installation, and especially that I feel that I received very good value for the money that I had to spend.I would strongly recommend that you contact AmeriGlide to discuss your situation, even if to just see what you may need, even if you then decide to purchase elsewhere, you will not be disappointed with what AmeriGlide, Rebecca, and Ruben, can provide for you directly.
AmeriGlide did everything they could to provide exemplary service from taking the order through delivery. I would recommend them highly for any product they can provide and know it and the service would meet your highest expectations!Rick Miller
AmeriGlide is a GREAT resource for people in need of medical equipment. Jill Hughes was extremely knowledgeable and informative on their products and services. She made a challenging process smooth and easy. Thanks Jill Hughes and AmeriGlide. 🛵
Lisa and the entire crew at Ameriglide were very helpful and knowledgeable. My chairlift was installed just before I got home from rehab at Shepherds. They later came and extended the track absolutely free per our request! I would recommend them without any reservation...
I thought they did a very nice job. thank you, Lisa Terry and Rebecca and Rubin!
WOW!!!Ameriglide of Marietta made every part of our stair-lift purchase experience five - star! Selection and price, and most importantly CUSTOMER SERVICE (before and after the sale!!) were all top notch.Our installation had doorways at the top and bottom of the stairway...without space for landings. Rebecca spent a lot of time helping my wife figure out a way to make everything fit...And work!During MY installation process, I felt like the entire team at Ameriglide had my back! Whenever I had questions, their help was just a phone call away. They were never impatient...but always courteous, gracious, and helpful.And with that help, our new stair lift is smoothly running up and down the stairs.Thanks to each of the Ameriglide team members for your assistance!
Purchased ameriglide stair lift. Lift would not charge. We tried to trouble shoot ourselves with our instruction booklet. No luck. We called ameriglide a technician walked us through some things to look for. Found out it was a fuse. Went to local store replaced fuse and chair works fine now. The personnel were very helpful and even called us back to see if everything was resolved a Ms Hughes called. Great customer service. Happy customer.
Very happy with the information, installation and follow-up of our Rave stair climber. We are very happy AmeriGlide Marietta customers, and we highly recommend this product and this company to anyone needing assistance climbing stairs!
Have 18 year old stair lift that stopped working... called AmeriGlide of Marietta, and they said they would take a look with no guarantees because of the age (parts being available)...took several visits and a couple new parts, it works!!! Had back surgery and needed the lift to get up stairs, so, thanks souch.
AmeriGlide team made the entire process super easy. Jill and the team demonstrated their product knowledge, really listened to our needs and helped make the righ choice for the chair lift in our home. Installation was quick and very professional. Highl recommend.
We have bought two chair lifts from Ameriglide. We have been so pleased from purchase, to installation, to ongoing customer service. The staff is friendly, very knowledgeable and so quick to return phone calls, emails or texts! I highly recommend Ameriglide of Marietta for your chair lift needs!
I called Americlide of Marietta for a quote on a platform lift. Because of the unique application--there were some questions that couldnt be answered over the phone. Ray and Lisa came down to Gray Ga. on a Sunday afternoon to look at the site where the lift would be. Ray was very meticulous in looking at the site and making me understand the prep work I would have to do before the lift could be installed. When the prep work was done, Ray came right down and installed the lift. The installation was very professional and the product is excellent. When the state inspection was due, Ray came down the day before to make sure everything was still in order. The inspection went without a hitch--as I knew it would. I have been SO impressed and pleased with the entire process and I would HIGHLY RECOMMEND Ameriglide of Marietta. We have a 14 foot lift that is exactly what Ray said it would be. Its nice to be able to have an installation go so smoothly and a product work so great. Ray, Lisa and Rebecca are the BEST!!
I have had my scooter for about a month and I love it.Lisa and the team at Ameriglide were terrific. They answered all our questions and were very patient with us. They did not try to sell us anything we did not need and I really appreciated that. Compared to other sources Ameriglide is very affordable.I would recommend Ameriglide to anyone looking for any handicap items.Thanks guys.Carol
Lisa from Ameriglide contacted me and apologized for the trouble and confusion. She was very sincere and made me feel 100% better. We’ve made arrangements to rectify the situation and I’m very pleased. I didn’t think to call her office directly. Had I done that I probably wouldn’t have had a problem. As I said in my first review the stairlift worked great and I had absolutely no problems with it. Again I really appreciate Lisa calling me and straightening things out.I’m only giving it two stars because the stair lift dud actually work. I had it a little under a year and no problems with it. My mom had another stroke and I was moving so we no longer needed the lift. I saw the buyback warranty and sent them a email. They offered me only $800 even though it was $8,000 when it was installed. He gave me instructions on how to remove the chair because that’s all they wanted to buy back. My mom got sicker and just passed a few days ago. Trying to wrap things up I emailed the guy and asked him for instructions on how to remove the railing the seat was on. The guy that was removing it was having trouble. The guy from Ameri glide responded to the email and said they have suspended the buy back program. I said ok can you still send instructions on how to remove the rail. He never responded to me. How f-ckn rude and heartless was that? To just ignore me when I needed help. Now I’m stuck with this big thing in my 1 bedroom. It cost me money just to get someone to remove it without damaging it. $8,000 and he couldn’t simply give me instructions or offer any assistance in removing the railing ? This lift has caused me so much unnecessary stress. I don’t think I was asking for too much.
From the selection of the appropriate product and through to its installation, I was very impressed by their level of attention and commitment to the customer that I received. I would unquestionably use AmeriGlide of Matietta again.
Selection, pricing and service were all great. It is all there in one place.
Screwed us good, sent dead unit, wont respond
Excellent service, quick install in our time of need. Thank you!