My son bought a 2015 dodge dart off the economy lot. The very next day the check engine light came on so he made a appointment and that they would fix it. By the time it was in there the light had gone off. I knew the code but they said it had to be on to get the proper code which is a lie you can get any code I didnt erase it anyways they couldnt fix what wasnt on accordi to service dept (Honda). Upon there inspection apparently the tires and rims were missing the spacers so they did order and put those on free. Good thing cause how this passed inspection is beyond me any of the 4 tires could have fallen off anytime. Three days later the check engine light is back on. This time they diagnose exactly the code I told them and they say this isnt covered beachae the car has now gone over 1000 miles. Look this was a problem the day after you milked it till it wasnt covered. We certainly will never purchase another car thru you next review will be on bbb. Very poor dealership in my opinion
Crystal was very nice to help me to get the truck I would not see any other dealer she was awesome! Thanks
Great place hands down, I took my daughter in there last month too get car, and she had only been on her job a couple months parttime waikem worked like hell too find her a lender and get her into a nice car so she can get more hours on the job and get to and from work now, our Sales guy was Eric he was terrific! Go to Waikem they work hard for you! Our family has been using them for years
First time buying from a dealership and Joshua Alison made it a breeze! I let him know my must haves in a vehicle and he showed me 4-5 vehicles that fit my exact needs! He was very knowledgeable about all of the vehicles features as well! He took the time make sure I was going home in a vehicle I absolutely love. I highly recommend him to friends and family members. A few have even went to see him and left satisfied in a new vehicle!
Crystal was very knowledgeable and helpful. She found a great car for me that is very reliable. She also was able to keep the payments in my price range. I would definitely recommend Crystal and Waikem. Thank you
Big thank you to John Knox for finding us a car for our son. He is very trustworthy and worked hard to get it our price range. I highly recommend you visit John if youre in need of a used car. We will come see you again the next time we looking for a car. Thanks again John!
Excellent customer service. Very nice selection of vehicles. Would utilize Waikem Economy Lot again and would recommend them to friends and family! Joshua Allison made the car buying process for my dad, Richard and I very smooth. He was very helpful and friendly. And he is very knowledgeable of his craft.
Went in not really sure if I would get approved for financing but, Vic was so optimistic, positive, and very friendly. He made my first ever financing worth the visit to the Waikem Economy worth the trip. Thank you Waikem Family for your great service.
Absolutely impressed by how nice everyone at Waikem Mitsubishi was and how easy the process was for my trade in. Crystal was very patient working with me and helped me find the perfect vehicle for my family and I. Thank you so much Crystal! Definitely recommend.
I was very pleased with Waikem Economy Lot. My salesman, Josh, did an outstanding job of facilitating a timely sale. He made me feel appreciated. He made sure to keep the efficiency and accuracy of the paperwork in the right balance. Shout out to Justin for very organized paperwork. If youre needing a car, ask for Josh.
I had a wonderful experience at Waikem. My salesperson, John Knox, was very kind and easygoing, and I never felt pressured at all. He let me take the car to my mechanic all the way in Hartville and had no problems fixing the one minor issue that was found with the car. The price was great and I am enjoying my Camry so far, it is a beautiful car. The only complaint I have is that they only filled the tank up halfway at purchase, which just seemed a little cheap to me after I just spent 10,000 dollars there. Otherwise it was a great experience and I wouldnt hesitate to recommend Waikem.
I have purchased numerous vehicles and even motorcycles from the Waikem Economy Lot, having great experiences each and every time. John Knox has always been my salesman as I know him well. He’s like family to me. He will always listen to what you are trying to accomplish and then guide you to what fits your needs and budget. He will take great care of you before, during, and after the purchase, thoroughly making it an enjoyable buying experience. You can’t go wrong with John.
For 3 months I was struggling to find a nice and safe vehicle for myself. It was beyond stressful! In till I stopped by Waken Economy Lot to met with Joshua Allison. He took the stress right of my shoulders, he did everything he could do for me and he also wanted to make sure I was happy. I was beyond happy with his helping and caring work. I thank Joshua and his wonderful friends so very much with all the help! I would Recommend to go here and met Joshua Allison!
My husband and I recently purchased 2 cars from Waikem. Our salesperson was John Knox. His previous reviews stated he was very helpful and great to work with, and they were right! We got cars for our family that we’re just what we were looking for, and he made the experience so easy! We weren’t rushed or pressured, and he worked around our schedule.
Seamless experience with Tyler and Jorge at Waikem!! They made the whole car-buying experience exciting, stress free, and easy. Thanks again for the excellent customer service and for checking on me to make sure I am satisfied. Highly recommend doing business with them.
This was my first time buying at the Waikem economy lot. Needed a car for my son. It was an awesome experience and John Knox is one of the best salesman I’ve ever dealt with.Everything was handled very smoothly with no high-pressure. We love the car and will definitely go back to buy another someday.
Jacob was the most accommodating, helpful, plain speaking, and non-pushy used car salesman I have ever met. My wife and I thoroughly enjoyed working with him through the initial inquiry to drive-off-the-lot Sales Cycle. Also, Rick the Sales Manager was supportive and friendly. And, the value Waikem offers (which included a warranty!) was the best weve seen! We only buy used and will now consider Waikems Value Lot our go to place going forward.
My wife and I had never purchased a vehicle from a dealership before, but with recent car problems we needed a new car. We stopped by the Waikem Economy Lot and we were greeted by John Knox. He was fantastic throughout the whole process. We told him what we were looking for and he was able to find a car my wife fell in love with. He was very on top of calling us throughout the process and keeping us updated, and made the whole process A breeze. We couldn’t be happier!
Great place great staff. Good cars at a great price. Ask for my son Travis he can help you every step of the way.
Vick did an amazing job on helping me buy my car, very kind, and patient with me. I would definitely buy another car as long as he was selling it to me!!
I had a great experience! I highly recommend if you are looking for a vehicle, to see what they have. My salesman was Josh, and he did a great job keeping me informed throughout the whole process.
My son Travis is an outstanding car salesman and waikem is a great company. I would highly recommend them for your next purchase my experience was great when I was there.
We worked with Luke Richardson. He was very friendly, helpful, and efficient. He never tried to rush us or acted pushy in anyway. It was a pleasure. Fantastic service. Definitely recommend. And next time we are in need of a car Waikem will be our first stop. Thanks Luke!
This is the second used car I have bought from them. Hope it is as good as the first. John Knox has been very helpful. If you are in the market for well kept used cars, check out this lot. John can help you find what your looking for regarding the type of vehicle and your price range.
Stopped in and Chuck Miller was very helpful. Definitely going back and telling everyone to go see Chuck
After buying a car from Vic Rashid last year for my wife, I had another great experience yet again. Simple, easy, honest and straight forward. Highly Recommend!
I worked with Vic Rashid to buy a car. He was friendly and helpful. Overall great experience. I would definitely do business with them again.
I called asking if I could be approved. I told them my credit score, how much I make, etc. They told me they approve door dashers. I show up and guess what. DENIED. Wasted so much time coming here. Had a down payment for half the cars value too. I was misled into believing I would be driving a car home today. Also I was supposed to be working with Brandon but other people tried to help me when I arrived in person and now Im still carless.
Thank you so much to Travis Esper for getting me a great deal on a perfect car ! Very professional, pleasant and knowledgeable !! Recommend Waikem to all ! Will definitely be back !
I bought a car at the Waikem economy lot and it was a pleasant experience. Vic Rashid was very helpful. It is a great dealership.
Worked with Rick W at the economy lot. The process was excellent and I love the car we got. I will do business with him again, he was great.
Was not happy at first with car I purchased. But John Knox (salesman) and Rick (manager) took care of all my concerns. Thanks again to the WAIKEM family, I appreciate all you have done
Very good experience. My wife and I were very pleased. Our salesman John Knox was very helpful
Nice guy (josh Allison) at the economy lot in Massillon. I love the car I got from them. I’ve only had it for 2 days. It took awhile for the process but well worth the wait. They washed the car and fixed a recall part as well. Waikem Subaru they have Subarus.
I bought a vehicle off of John Knox. Had a great experience. Would highly recommend.
Bought my last two cars from. Chuck Miller Honda Pilot and Civic Hatchback love the smooth and easy process that I recieved. Will always make Waikem my place to go friendly people and always respects my needs
Waikem is the place to go if your looking to get a great car for reasonable price ask for Travis Esper he will get you through the process like a pro
Josh A. Is an excellent customer relator. Make me feel welcome to be there not pressured to buy anything. Was the BEST car buying experience ive had buying a car. Keep up the great job !
Nice place, had the exact car I wanted and Josh the rep really helped me out best he could. Overall a great experience
Rather uneasy car buying experience. Found a car we liked, paid a deposit to hold the car, and then when we decided to pass on the car (due to outside circumstances, the car itself was quite lovely), we were told that there were problems giving us our $500 deposit back. I later found that the check was cashed and would need to wait longer to receive my refund. While I did receive my money back eventually, I was frustrated because nothing was said up front about cashing our hold check. I absolutely understand that they needed a check to hold the car, I simply wish it was explained that the check would actually be cashed and take a long while to receive my refund. Exercise caution when working with the dealers and holding cars here.
Travis Esper is the man I cant wait to trade this Chevy Silverado in Im definitely going to waikem and Im definitely hitting up travis best auto place in ohio.
Waikem has been the best go see Travis for a great deal
Great place. Nice cars. Good people, and I worked with Josh Allison.
Worked with Josh, he was friendly and knowledgeable about their cars. Would recommend to others if your looking for good cars at reasonable prices
Love Waikem, my family has bought several vehicles from them. My purchase last week was perfect Tyler Malloy was very helpful in my purchase I highly recommend him. The Finance man Jason Sponseller went over many options and got me a great rate. Thanks to both of them I am loving my CRV!
Got a great car from john Knox at waikem economy lot thanks to them I have a way to go to and from work again they really work with you they are the people to go to
Friendly, knowledgeable salespeople. No high pressure tactics. Prices are more than fair. We found not one, but two cars for the family. Thank you Waikem!
Go see Travis esper for a great price and great selection
Great place good service fast delivery..great salesman Sam Carnahan he is best!!
Great place to find good used cars at fair prices! Also the staff was very helpful and had very positive attitudes which made it an overall fantastic experience!
I had a great experience with Rick Page at the economy lot. He was very pleasant to do business with.
I have to say that my daughter and I were treated very well when shopping here for her first car. Wouldn’t come down on the price so she was turned down due to ltv.
Great place for a vehicle at a good price ask for Travis
We were searching for a vehicle and stopped into the lot. We test drove a vehicle but it wasnt quite what we were looking for. We told John Knox what we were looking for. He checked his inventory and found a possible vehicle but it wasnt ready yet. He would call when it was. A couple days later John called about another vehicle that they just got in and he thought we would like. By chance my husband saw that same vehicle on the website that morning and we stopped into see it before we even got Johns message. Needless to say it was a great fit and John went out of his way to make the deal as smooth as possible.
I went to waikem economy lot and test drove two cars looking to possibly finance, The salesperson I spoke to, rick was very kind and friendly, however lied to me & 2 other family members I brought with me. He quoted me a price on the car, and it was in my price range so I had agreed, but after putting 500.00 down and putting a credit application in, he raised the price 1500 dollars from what he had originally quoted and over the max amount of Kelly bluebook, when asked by all 3 of us what had happened to the original price, he repeatedly denied ever quoting that price and said he was talking about another car on the lot... however if he was talking about another car on the lot he never told me or my family the price of the car I put a down payment on. So that never made sense. And rick also just so happened not to write the price on the Bill of sale paper, and put my application in under a price I didn’t agree to. Very bad taste in my mouth, they have decent cars but expect to be lied to, clearly their best interest is in the commission not the customer and I won’t recommend this place or be back. Bait and Switch at its finest.
Worked with Josh Allison had a great experience the staff is nice too
I had a great day at the Waikem Ford place on the 26 of Tuesday.Christina Barbato was very nice to me and Helped me find a nice vehicle with a very good deal. I got a very sweet looking 2018 Ford Escape.Thank You...Christina Barbato.
Go see travis at waikem he will get you in the car you want
Was with my son while he found and bought a car from John Knox. He was awesome and helpful! It was an enjoyable experience.
Great cars good sales men and very friendly.
I bought a car at the discount lot, my sales guy jacob was the best. Jacob and brandon(i think it was) made sure i got a good reliable and very nice car with in my budget.
This is the best place to find a quality low-priced car in the Canton-Massillon area. I like buying cars from them because all the service work is taken care of before it goes for sale, and the cars are all clean and looking good.
Wonderful buying experience at Waikem Economy Lot! Rick Page and Bill Ewing made the process smooth and easy.
Some good deals on cars, but say you have a warranty,they wont honor it. Bad buiness guys..
Service was great. All questions were answered about their cars.
Honest. Called after buying car to make sure everything was fine.
These guys are awesome, only place to buy a car
Good bargains on cars, fast response online.
Friendly staff, Great selection of cars.
Found the used car of my dreams!! Great service.
Loan officer very inadequate and scatterbrained. Good deal on vehicles but expect issues.
Staff was friendly and knowledgeable.
Rick page is good car sales man
They sell trash on this lot and do not look over their vehicles at all buyer beware
Not a very big choice of cars and lot is in need of repair
Terrible experience overbook price on most vehicles and pushy couldn’t get me approved for the car I wanted because it was priced higher than book and tried to sell me a more expensive car that I didn’t want and I can say I’ll never be back on their lot again.
Bad service