Honestly I should have called the owner instead of posting here but never got around to it and Google prompted me... Worst experience!! But 4 years ago for a different service it was totally amazing!! So thats why I went back expecting amazingness!! I was so disappointed!! My nails looked like TRASH and service was awful... My heart goes out to the poor guy... He took forever for nothing. Had to get them redone at a different salon.

8/8/19 update:I have been a customer at this place for over 3 years now. Hoaung and her mother have transferred their ownership for well over a year now. They have since changed management again since then. Madison has grown a lot since I moved here and many of the past owners have tried to keep the business in the family with just one or two workers. I have NEVER had a bad experience here. The new owners are extremely polite and customer oriented. I will continue to be a customer and I hope many of you will give the new owners a better chance than the last.

The PROFESSIONALISM. This place is truly a hidden gem. No crowds and one on one care. I am so pleased with my manicure and pedicure with gel polish. I highly recommend the Happy Hands Manicure/Pedicure.

Customer service is awesome. Color choices are never-ending. Cleanliness is number one. Staff is super personable. In all, you cant find a better place to have your personal needs met, be it a manicure, pedicure, eyebrows waxed, etc. If you havent visited True Colors Nail Spa youre not getting the attention to detail you deserve.

I love it

If it wasnt for the daughter, this place would be shut down. The owner (mother) is rude and always rushing. She has ZERO people skills. I dont have to type a lengthy review because many other is stating my exact experience. If you cant get the daughter then DO NOT GO IN THERE!!

This place is a hidden gem!! The customer service and attention to details from the staff are fabulous! Quality, quality, quality is all youll receive from this salon. The experience and expertise speaks in their work. Youll receive the latest styles and updated products, trust me you will not be disappointed.

Hoang does great work, but the older lady is RUDE! I simply wanted a polish change on my toes, I came in the day before and decided the color was not for me. So I went back to change the color and the older lady gave me such a hard time! Every color I picked out, she informed me that color was too light, I literally picked out 8 colors of pink and they were all too light... She ended up taking off my polish, and I left out of the salon with no polish change... From my experience, they only have 2 employees, so be prepared to wait! If they improve on their customer service, it may be worth the wait!!! But I am not sure if I will return... I paid over $100.00 for my service only to return to get treated like Im not a paying customer... I was not looking for any hand-outs, I wanted a polish change on my toes, and I was willing to pay for it again! $ is not an option... But Customer Service should be... I hope to hear from Hoang the owner soon!

So great! Just moved to the area so I needed a new pedicure place and I was so impressed! Hong did an amazing job and was so sweet!

Tony did a Great Job on my Nails and Kelly was Awesome on my Pedi. They are wonderful and have good prices, highly recommend then to everyone!!!

Worst experience Ive ever had at a nail salon. She got a phone call right as I sat down. She answered the phone and stayed on the phone the entire time I was there. She didnt speak to me at all. All she did was stand up and tell me my total was $45, then asked if I wanted to tip with my debit card. I told her I would tip her on my debit card. She went ahead and added $5 her self without asking me what amount Id like to tip!!!! She was STILL on the phone while I was paying and didnt tell me bye. I will never be back here again.

What a way to start the weekend. I just got home from having my nails done and it was very relaxing, friendly atmosphere and very sweet ladies that work there. Thank you for starting my weekend off right! I will be back

THIS IS LONG BUT READ BEFORE GOING. Dont go by the other reviews because thats what I did and regret it. First lets start with this place closes at 7 and I arrived at 5. I walk in and am not greeted with a hello/hi etc. yet the daughter says, can I help you after she just stared at me. I told her I wanted a full set and she replies, pick a color so I do and sit down. While waiting (note: only 3 people being serviced and three workers) a woman walks in. They greet her, hey what are you needing done she says her nails and the young lady says, I cant do your nails tonight, come back tomorrow. The costumer leaves. Later (Im still waiting) another lady comes in for a fill in. They tell her, oh fill in? I have a full set waiting, long wait, come back tomorrow. Remember its still only about 530 and they have an hour and a half before closing yet are sending customers away. I finally get helped and the owner is the one I get. First, shes rushing from the start. Throwing my hands and bending my fingers saying, relax your hand. Put your thumb down. Pushing my arm back a million times. This went on the entire time I was there. Then she started complaining that I bit my nails off which I told her I never do and that she could barely do tips because of it. See too short.. then when she was cutting the tips she clipped my finger with the scissors because she was in a hurry to go somewhere other than her own business.Next, shes filing them and she filed my skin more than the actual nail itself. I have a cut on my pointer finger thanks to her saw job she did. Lastly, she did not hardly speak to me other than barking a couple commands until the last 10mins. Sat there in silence while she clearly rushed the whole thing. I wanted to leave after he working on me for 5mins. Enjoy your $5 tip you didnt deserve that. I will not be returning.

Hong always does a great job with my nails. I bring an inspiration picture each time from pinsterest and she matches it perfectly. Never disappoints!

I am so angry I tried this place. I got SNS but they have no samples to pick from so you base it off of the color. I chose a light pink and hated the color so I asked to change it. She told me I’d have to pay extra to change the color (even though I had no way to know how it would look beforehand) so I said “screw it I’ll paint over them myself”. When I got to the register she told me it was FIFTY DOLLARS. I paid $50 for a color I hate and a s***ty job. I will NEVER be back. Don’t take your business here.

My situation is almost identical to Alexs review below. I went yesterday evening to have a mani/pedi. There were 2 people working, the owner and her daughter (I assume). I was greeted with a hello and asked if I could wait because there were people in ahead of me. I had had my nails done here once before and had an awesome experience. Apparently, that was with a family member who just recently quit. The one girl did the first part of my pedicure. It was okay, nothing special. Then the owner came to take over and finish the pedicure and take care of my manicure.I had gel polish and the owner was aggressive in the way she was scraping the polish off. It really put me on edge and set the whole tone for the rest of my manicure. She kept telling me to relax my hand, would jerk my fingers around, and would act frustrated like I wasnt being cooperative and was making her job difficult. I eventually told her I wasnt sure I could relax my hand any more than I was. I also sat in silence the rest of the time with the exception of saying I thought me French tips looked pretty. The owner responded that it was hard to do because of the shape of my nail, or maybe because I couldnt relax my hand. Who tf knows. She also said she could tell I didnt get my nails done often. Needless to say, I was not happy. She ruined my time there and I did not enjoy having my nails done. When it came time to pay she asked if I wanted to round up my total to include a tip. I was like, Naw girl. $62 is good.I wont be back and I wont recommend this place to anyone. Im actually going to tell people I had my nails done somewhere else if anyone asks because #ImSalty.

Love this place! Best one in the city.

The best work! I wont be going anywhere else!

Love this place and Hong!

Great quality of services!

The man who did my manicure said all of 3 words to me, filed my nails crooked and didnt get all the gel polish off.

Great