I was nervous to come here as I’ve never been, but my sister needed her nails done and I wanted some as well. BEST EXPERIENCE EVER!!! My nails look the best they’ve ever been, and there’s not a mistake in sight on me or my sisters nails. They checked with me for every process to make sure I was happy with them, and even walked my sister through the entire process. Flawless result, and AMAZINGLY FRIENDLY service. I’ve never had such an enjoyable and talkative nail tech, but unfortunately I can’t remember his name. We even received a student discount!
My regretful experience at VIP had nothing to do with the service or quality of manicure/pedicure. I was very pleased with their professionalism, caring attitude. The unpleasantness came from a patron who put her phone on speaker mode and proceeded to have a very dramatic and LOUD conversation/argument with another woman on the phone where the entire salon could hear. This is very RUDE! Realizing the employees were not able to stop this woman’s dramatic conversation, I took it upon myself to ask the woman to either end the call or take it outside which she did. After she left, the employees profusely thanked me. I am only putting this in the reviews so maybe it will not happen to you! People…don’t air your dirty laundry in a nail salon where people are trying to relax and enjoy the services. However, I will go back to VIP because none of this was their fault. I got a great manicure/pedicure from them.
Just received the best pedicure ever!!! So therapeutic, legs were tired and achey, now revitalized. Shoulders were tense from a week of stress, after the massage chair and hot packs I am fully relaxed.They went the extra mile to ensure we received VIP treatment. So thankful we found this place, will definitely be back.
Roberto did an amazing job and definitely takes pride in his work!! Definitely recommend
Its not fancy, but they sure put in the work! Ive never had a bad experience! They are reasonably priced and give great leg massages!!
They always do a great job. They are very friendly and I always love my nails.
The gentleman who did my nails was very professional and kept good conversation with me
They are THE best. So friendly, make you comfortable and the services are top notch. I won’t ever go anywhere else.
Came down from Houston for graduation and they had good reviews, they are very friendly and did a great job on our nails…
Beast day ever found out my former lady(MS.wendy) her cousin at VIP on Frankford Lubbock Tx did awesome job!! I miss u though Wendy💗💗 from Lamesa TX
I would definitely not recommend this place they messed up my nails very badly two times shave my nails down to the really thin as I’m taking my set off my nails are very thin and they hurt they also overcharge when there work is not it my nails were very uneven and when I told him they were charging me too much they made me pay anyways after messing my 2 times!!!!
Wife thought it was awesome. One of best she ever had. Very relaxing. Staff was amazing. Wife highly recommends VIP.
Very clean and reasonable prices and the staff are very friendly and they want you to be very comfortable while you are getting your treatment
Kayla does the cutest designs and the shape ALWAYS looks even. Would definitely recommend making an appointment!
I highly recommend for manicure and pedicure. Professional and courteous service. It is their goal every customer is satisfied and accommodated.
They were so sweet! Vicky and Kayla are fast, clean and really nice. We were 100% satisfied! I definitely recommend it.
The best manicure and pedicure I’ve ever gotten! The people are super fast and super friendly! Love it!!
This is the best nail salon I have ever been to. My 3 young daughters received the best mani pedis as well as myself and listening to Christian music in the background was the ultimate piece for relaxation and peace. I was in complete meditation and exquisite peace. Come one come all!
We loved VIP Nails! It was our first time visiting and the service was very good! My mom and I both loved how our nails came out. They were very friendly and had good customer service.
Trying out diff salons my daughter and made it in nearly closing time. I get it they were tired and were ready to go home. For one I didnt like how they left the corner sides of my toe nails unpainted after I polightly asked them to polish in full. They did not. Then I pick the $40 pedi for both me and my daughter but when we get to register they told me 40 for and 50 for you. I dont know why but I feel they always try to joop up the prices last min.
They were super fast and extremely nice they are one of the best salons Ive be been to and I will definitely be going back
They really take time to do a very detail job to make it just right
Yesterday was my time to VIP Nails since they have been under new management. I was very pleased. Kenny and Kayla are very friendly and welcoming. Kayla did an amazing job on my nails. They have a great staff.Lisa does great pedicures. I highly recommend this place. I will definitely be coming back!!
We waited 25 minutes just to get in chair and while we were waiting a customer was trying to leave because they were having issues with the nails tech.we finally get in the chair and the nails teach mess up my nails 2x and takes 4 hours to do my powder nails.Me and my boyfriend we’re in there after they were closed she then says she gave me $5 off my $55 set.Which is nothing for the time she wasted.Plus she was really rough with me and made my nails bleed a lot.I came here because I seen they had 4.9 stars never again will I come here.
Kenny and Kayla are THE BEST at what they do. Ive been going to them for years and am so happy they bought VIP nails. Each time I go to get my nails or toes done, they make sure that I am happy with the job done before letting me leave. They truly care about their customers and their skill is second to none!!
My regular nail spot. Friendly and service is great!
VIP Nail & Spa is under new management. Kenny is phenomenal when it comes to doing my nails because he does my nails exactly how I show him when I bring a picture in and they last longer than usual. I highly recommend Kenny and Kayla because they love to satisfy their customers.
Kenny and Kayla are absolutely the best nail folks in Lubbock! They take great care of my daughter and me, they are friendly, and also important, the quality of their work us unmatched! If you want excellent quality and service, please see them!!!!
This is a good place to get a pedicure. I never seen any nails spa that was so clean and have a good quality pedicure and staff friendly. Definitely coming back to this place!!
The couple that owns this salon are so sweet!! They are absolutely accommodating, and they do not over charge for amazing quality nails.
Kenny and Kayla do a wonderful job and are always so kind and welcoming. Ive been coming to Kenny for a little while now and I am always happy with how my nails turn out!
Love Kenny and Kayla!Best service and amazing nails!
Took their time, Husband & Wife very kind and generous very much recommend
Kenny has been doing my nails for several years. He does an awesome job!
Came here from Houston couldnt find a nail place searched for hours...the lady was very nice and gentle with my feet
Ask her
This place is AMAZING and the staff is so friendly! Will come here again and again!!!😀😀😀😀
Great pedicures & nails
Roberto is the best! I love everything about this place! Best pedi ever.