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The Xperience Salon and Day Spa
3402 73rd St, Lubbock, TX 79423, United States
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The Xperience Salon and Day Spa

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Ta
Review №1

I have been going to Xperience for a couple of years now! The atmosphere is calming, clean and the staff welcomes you with big smiles. Every time I’m offered a beverage and they keep me informed of how long my wait time will be. Lindsey has been my number one girl! She is the absolute best! My time at Xperience I get the hydrotherapy and 60 min massage. 10/10 every time! I highly recommend Xperience!!! I will be a lifelong customer!

AU
Review №2

This place is beyond amazing!!! We booked our first couples massage and the service was warm and very welcoming! Our massage therapist really hit our problem areas and made us feel comfortable and rejuvenated! The kindness they showed us will definitely have us coming back!

Si
Review №3

Xperience Salon & Spa is amazing!! I have been coming here for a few years now and when I say it’s the best in Lubbock I mean just that; From the staff to the service!! They have the most experienced massage therapist that will work on any problem area and ensure you are satisfied and feeling better than when you walked in. I absolutely LOVE their facials and the full body scrubs. Leaving the spa after 8 hours I feel more refreshed, relaxed, and more importantly I feel rejuvenated!! They literally have anything and everything you could think of and if you have never gone to a day spa I more than recommend to test out this place for yourself! Thanks again Xperience Spa for your hospitality and welcoming arms! You have an amazing business and can’t wait to see what the future holds for you all!!!

st
Review №4

Not relaxing at all, the phone was a major distraction. Workers coming in and out making appointments and fixing cancellations. The lady doing my nails answering the phone and coughing really bad.i felt the attention was on everything but me. The pedicure was nothing compared to Nails 2000. They really know how to cater and pamper your every need.

La
Review №5

Kassi and Lindsay are wonderful massage therapist! They both have done a fantastic job meeting my deep tissue needs! Thanks ladies!

Di
Review №6

We had the best experience!!The girls were wonderful and were able to make room for us 5 girls at the last minute for Mother’s Day. Trey gives the Best massage. I definitely give this place 5 stars and more if I could. Would definitely recommend this place!!

Sa
Review №7

I would have rated this place zero stars if I could. I Had a massage here a few months back, and I was extremely disappointed. After I laid down on the bed and the massage therapist came in I heard her rustling around and then I heard metal clinking.... then wheels on the floor. She was SITTING in a rolling chair and reaching across the table to massage my back, applying little to no pressure! WORST MASSAGE of my life. Needless to say, I will not be coming back here.

As
Review №8

I have been here several times. I have never had anything done here I didn’t love. Trey and Lindsey are both awesome massage therapists and do a great job of working on problem areas while also giving a great relaxing massage. Kaci does great pedicures and manicures and is so friendly and helpful. I don’t go anywhere else at all anymore.

Ka
Review №9

I am always well taken care of! These girls are not just pampering me but I go so often I feel like they are friends!

Ch
Review №10

This was my first time at Xperience Spa and it was amazing. Trey was very professional, pressure was perfect and the atmosphere was very relaxing. I will definitely be going back.

Mi
Review №11

I love every single time Im at xperience!

Ki
Review №12

I absolutely loved the massage we got! We went for valentines day and both of us enjoyed our massage. Our masseuse was super respectful and very informative and they did a great job of keeping us comfortable!

Mr
Review №13

Kaci and Morgan were exceptional! Our masseuses were also amazing! We were so relaxed, we forgot their names. But everyone, from the moment we walked in the door, was warm and inviting, professional, sanitary and thoughtful. Had an amazing Xperience and will def be back!! Plus, my kost favorite hairstylist of all time, Danny, works there!

Te
Review №14

I absolutely loved everything from my massage, nails, to hair. All the staff was so wonderful. It was such a wonderful experience!!! Thank you!!!

Cy
Review №15

I really loved this place

Da
Review №16

Spent the day here with my SIL and had such an amazing experience! I received a massage and facial from John and a pedicure from Kaci. Both were outstanding and funny! My SIL and I even talked about making this a monthly tradition before we had left. Definitely recommend!

To
Review №17

They do amazing at everything here, facials, waxing, nails, hair and massages. They have monthly subscriptions and individual singles packages as well as couples packages.

Ka
Review №18

I went in for a massage with Bianca and she was phenomenal! I have issues my sciatic nerve and she really worked with me to relieve my pain. I’m happy to say I have found a new massage therapist! Thank you Bianca!

Vi
Review №19

Great atmosphere and Danny is an amazing hair stylist 💇‍♀️🥰

Al
Review №20

Kaci is the best!! My facial was definitely an Xperience!! & i will definitely be back!!

Ti
Review №21

My girlfriend and I came and got a couples facial with extractions and we are sooooooo pleased! Not only was it relaxing but it felt so amazing and the place itself was so cute and clean we were already talking about coming back before we even left the building definitely recommend! (Staffs welcoming and nice as well)

Ca
Review №22

Danny cuts my hair. Hes fantastic!

Le
Review №23

I love this place!! The people are friendly and warm, provide great service, and the prices are very reasonable! Yesterday I had a massage with Lindsey and she was wonderful! The room was warm, dark, and quiet which I appreciated. She was also very respectful of my modesty. I recommend using Xperience whenever you have the chance!

Ta
Review №24

Love this place! The staff is so friendly and welcoming. Prices are super reasonable and every service Ive had... hair, nails, facial and massage have all been AWESOME!! Definitely check them out!!

da
Review №25

Lindsey goes above and beyond a typical massage. She takes the time to get to know you and what can help your body. Lindsey has worked out kinks Ive had for years! Thank you for all you do at Xperience Day Spa to make a visit here the best part of my week! From the moment I walk in I start feeling relaxed. The staff will make you feel welcomed with their bright smiles and knowledge of the services they provide! A+ all the way. Thank you once again. I will be back.

Hu
Review №26

This is an excellent spa, and my wife and I have tried several in Lubbock. It has a relaxing vibe inside and the massage therapists we had were great. I will be going back for sure.

Ma
Review №27

My wife and I went on Valentines Day. The massages were GREAT! I highly recommend!

Ke
Review №28

Oh how I miss this place! I absolutely LOVED getting Swedish massages and hydrotherapy here when I used to live in Lubbock. This place has the best staff and equipment there is to offer. Owner, Dawn, is bright, cheerful and ever glowing with her welcoming smile. Lindsey was my favorite. Her massages were amazing. I always felt less stress and 100% lighter every single time I left this place. Another plus is the wine (or any other drink) given to you prior to your massage, and water post massage (sometimes with a sweet snack)! I highly recommend Xperience! Go, Go, GO!

De
Review №29

Wonderful friendly message therapist. Just had a super deep tissue massage by Trey. Will be back!

Ch
Review №30

They were wonderful! Very personal experience, the people were very nice, everything was explained to me as it happened. Had a wide range of packages for great prices. I havent been able to try everything but Im excited to try them!! Ive received multiple massages from there and they have always been wonderful. Got really rough at one point during one massage and told the massage therapist it hurt a little, she apologized and was thankful I said something. Not everyone likes the same type of pressure during a massage. I want pressure but not KILLER pressure. She was GREAT! I would highly recommend this spa to anyone!! Theyre great!!

Ha
Review №31

Xperience is absolutely amazing. It was so relaxing the staff was great and really ensured my visit was the best it could possibly be. I got the warm stone massage and it did wonders for my back and neck. I would recommend without a doubt!

Pr
Review №32

Today was my first time getting my nails done at this salon/spa and I had a really good Xperience! Loved it so much that I even made an appointment for a massage😊 The staff was really nice and the prices were affordable. Cant wait to go back!

Da
Review №33

The entire staff was amazing Dani is beyond amazing. They are blessed to have him and he them. Thank you all for making my day feel special

Co
Review №34

I love this spa! Charity is amazing for massages and the entire staff is friendly! Its is very clean and up to date with modern decor. Lindsey is a great manager and runs a tight ship. Erin is the receptionist and very friendly and greets you a smile every time! They have all kinds of hydro stuff like showers with multiple shower heads and a jacuzzi bath and just all kinds of cool stuff! If youre looking for a regular spa to join or frequent then I would recommend giving it a try. Prices are very reasonable and not over priced by any means.

Ch
Review №35

Awesome talent in awesome surroundings Will recommend Danny to anyone Lubbocks best

Je
Review №36

Ive had multiple couple massages at this spa and I have never been disappointed! We usually add the hydrotherapy to start off the visit. I have used a few different massage therapists and each have been great! The staff is super friendly and very professional!

Kr
Review №37

I recently visited Xperience with my mom this past weekend and we had massages and facials done. We truly enjoyed our experience, the staff was courteous and kind. If youre looking for a relaxing place to unwind, I highly recommend this spa. I will definitely be returning in the near future!

sh
Review №38

I had a wonderful experience here beginning with scheduling the day. I received a massage, facial, and pedicure and say I will most definitely be back. Staff is outstanding--personable, kind and definitely know what great customer service is! Highly recommend!

Ab
Review №39

This place was AMAZING!! I had something in mind before my appointment. Daniel was so great on suggesting otherwise, I love that I went with what he had in mind, being that he has tons of experience! I love my new hair, my new look, he is absolutely the best !!!!

El
Review №40

Super relaxing environment. The staff is very friendly and very professional. The massage was great every time Ive been here and the hydrotherapy before the massage was great. It helped me feel more relaxed and I felt like the massage was more effective because my muscles were all warmed up. Thank yall for the great work.

Ca
Review №41

Lori did such a good job on my nails. Just what I wanted! I will most definitely be going back

Tu
Review №42

I went for a 90minute combo massage with Erin. Shes a magician! I was half asleep the whole time! I went in with tight shoulders and hips and left feeling like a brand new person. My muscles were so tight, but now I feel like play dough and could honestly just sleep for the rest of the day!! Check in was a breeze, everyone was super polite and friendly, and Erin made sure to check in on me every once in a while during the massage to see how I was feeling and probably that I was still breathing hahaha! I had an excellent experience and I really hope to come back again soon!

Ch
Review №43

I had the best pedicure, manicure, facial and massage using my coupon from Yelp. I come into town once per month for school. Xperience is perfect to stop. I feel so pampered. Thank you Lindsay

Sa
Review №44

My husband got me the Last Mango in Paris package for Christmas and it was amazing! Veronica gave me the best massage Ive ever had!

Ap
Review №45

Great place! I went for a massage, pedicure, and a wax. It was such a nice experience. So calm and relaxing. I will definitely go again.

El
Review №46

A while back I ended up going here because the place I normally went to was booked. My experience was so awesome now I only go to Xperience when I need a massage. Staff are friendly and professional. The environment is clean and relaxing.

Br
Review №47

I got a Brazilian wax done here. Worst experience ever! The lady struggled with gripping the hair, it was literally a nightmare. I have NEVER had this problem before. I am very comfortable and very well familiar with waxing, and I have never experienced such discomfort. The job was literally 1/2 finished (still cant believe I paid full price for it). I told the receptionist at the desk, how it was still hairy, and how the lady struggled, and all she said was, Next time, make sure you ask for the mirror while youre getting waxed .....Sorry, but there will never be a next time.I decided to try European Wax center, and it was AMAZING! the girl had zero problems with gripping or with the hair coming off.My husband and I move around alot, and finding a good wax place can get difficult. This place made it a nightmare!

Ka
Review №48

LOVE LOVE LOVE! Erin and her staff are AMAZING! This was part of my Bridal party with my best friends and the facials were amazing! Mani Pedis are wonderful as well! I would recommend to anyone!❤

We
Review №49

Went with some friends and completed a package that included a Swedish massage, de-stressing facial, and a body wrap. We had a blast and will definitely be returning soon. The spa was super clean, and the staff were very friendly. Highly recommend!! Cant wait to go again.

Vi
Review №50

The facility is decent and peaceful, and the staffs are super friendly and professional. All three masseurs have great technique to get me relax from intensive work stress and soothe the muscle pain every time. I start to schedule regularly and highly recommended to everyone.

Je
Review №51

Worst place to get your hair done. I texted the stylist a picture of what I wanted & told her again when I arrived what I wanted. When I got there, she quickly told me she had to leave in a couple of hours so she could not fully style my hair. I should have left then & not let her near my hair. But I told her as long as my caramel highlights & haircut were done properly, then no big deal for me. I didnt notice until I got home that the high lights were not evenly distributed, had the ugliest color, & had damaged my hair. I quickly texted her & ask her if she could correct this the following day. Her first response was that she could not fit me in. Then she could fit me in but only in a 30 minute slot which did not encourage my confidence in her to do a good job. She kept insisting Id come in next week when Id already told her that I couldnt, since I was only in town for the weekend. I talked to the manager first thing next morning, she said another stylist could fix my hair. I was relieved. Then she called to tell me that he couldnt fit me in after all. I asked for a refund, she told me no refunds on gift certificates). It was a gift from my husband. My husband saw how upset I was & took me there to talk to the manager in person. The stylist who did my hair came out to greet me & told me just to come back in 2 hours so she can add a toner. I said no toner since it will just wash off in a few weeks. She then left back to her station where my husband and I, the receptionist & another couple waiting in lobby area could over hear her rant about me to another stylist...extremely unprofessional. The manager finally gave us a refund & the owner returned my call eventually. I went to a different salon that was able to fit me in even though it was late in the afternoon at that point. They were able to fix my hair. The hair stylist there didnt want to charge me the regular rate for the services...guess she felt bad for me. But I was more than happy to pay her the full amount as she had really earned it along with my continued patronage.

pr
Review №52

Beautiful place.The people are wonderful and very welcoming and give you the VIP treatment from the moment you walk in the door.

Ti
Review №53

It was an amazing experience. Ive had a massage at a different place and wasnt impressed, but the staff here was awesome and very helpful. Great place to just get away from all the stresses of life.

Am
Review №54

The girls that work there are amazing!

Ro
Review №55

I had a Full Swedish by Karen and Facial with Kaci these women were both wonderful. At first looking at the exterior its seems like it is just a salon but when you walk in the Spa it is completely different and looks like a spa. I will return.

Ta
Review №56

I got a massage, facial and wrap here and everything was relaxing and nice. You must try the wraps-they are not to be missed. The staff is super friendly.

Bo
Review №57

My husband and i recently had a massage with Charity and it was the best massage I have ever had! My husband agrees and we will be returning in the near future! What a great experience!

Le
Review №58

I get massages routinely from Lindsey and she does a great job. The place is very clean and the staff are always friendly. Highly recommend, especially for people with back pain.

Wa
Review №59

Very professionals. Friendly and gracious. Had a great massage, facial and pedicure.I found everything to be clean and organized.

De
Review №60

Ive been to this salon twice to get my hair done and both times were terrible. They take foreverrrrrrrrrr and my hairstylist had 2 other costumers at the same time as me. Why couldnt he just schedule us all at different times? Also while I was under the blow dryer I saw about 2 cockroaches just crawling around on the floor. And then one of the girls thats supposed to wash my hair left to go get her lunch, so I had to wait about 40 minutes for her to get back before they could rinse my hair. I really think they just forgot about me. The last time I went here he told me he wouldnt dye my hair black like I wanted because I would end up regretting it and I should just stick with brown. Honestly I will never go back there to get my hair done again it was by far the worst experience Ive ever had.

La
Review №61

Love love love Xperience!! I get my hair colored and nails done here. They are fast and do a wonderful job!

Sh
Review №62

Charity did my massage she was very professional. The massage was relaxing and very pleasant. Would definitely recommend her to family and friends.

Ni
Review №63

I had my hair done by Kaci and was very impressed! She took her time and listened to exactly what I wanted, and I was happy with how my hair turned out. I would come back again.

Vi
Review №64

I had a relaxing one hour massage. The staff is extremely friendly and cute place.

Sh
Review №65

Amazing salon and staff!! Got the balayage hair highlights, and absolutely loved them! Not a better place to go to in Lubbock for excellent hair and nail care, as well as personable and knowledgeable staff!

Re
Review №66

Of all the places I get a massage at, this one is by far my favorite. I wont be in Lubbock much longer, but Ill definitely stop by for a massage whenever I come back to town

Ky
Review №67

Best place for a massage in Lubbock. Lindsey did a great job. I highly recommend this spa.

An
Review №68

Bought the Romeo & Juliet package for my girl friend and I. It was a phenomenal experience. They treated us like royalty and the massage was so relaxing that . It was such a great deal for the service we had!

Ka
Review №69

Got a dipped manicure and LOVED IT!!! The salon was clean and the staff was AWESOME and accommodating the entire time... coming here more often!

Ch
Review №70

Always a great experience! Love the massage by Charity

Co
Review №71

Amazing place to relax! Quality service! Dont miss out! Ultimate spa experience!

Pa
Review №72

Absolutely the best time I have ever had. Kaci is wonderful. I will be coming back.

Mi
Review №73

I bought my mother a massage for her birthday and she loved it! I highly recommend this place to anyone looking for a spa in Lubbock!

Sa
Review №74

Went in for a couples massage, Friendly staff, clean and relaxing place

Ma
Review №75

My husband and I love going to Xperience for our couples massage. The staff is amazing, we always feel welcomed when we are there.

Sh
Review №76

Charity is awesome!!! Love the massage she gives. Salon is easy to get to and relaxing

St
Review №77

Absolutely love this place! Very professional! Highly recommend it.

Ta
Review №78

Amazing staff, facilities, and services!!! Love going to this spa over any other!

Mi
Review №79

Amazing massages. I absolutely love the friendly and professional staff.

Ch
Review №80

Had a pedicure with Kaci and Swedish Massage and reflexology with Lindsey and both were awesome...my new ATF. Highly recommend this place and will not go anywhere else!

Sa
Review №81

Lori and Danny are fantastic for hair and nails! Lindsey is amazing for massage!

Ka
Review №82

Amazing day spa ! Wouldnt go anywhere else ! Staff is super sweet and professional !

Ma
Review №83

The staff was so great and I would recommend anyone to come here!

Me
Review №84

Best place to get a massage in Lubbock. Or anywhere. Hands down.

Ch
Review №85

Kaci gave me a mani/pedi and now I have beautiful nails to show off! I found my spa I look forward to many more spa days!

Kr
Review №86

LOVE this salon! The staff is AWESOME with great service!!!

An
Review №87

Had a wonderful pedicure at Xperience today! Kaci did a wonderful job!

Ch
Review №88

Charity was AWESOME ! And everyone there was very nice ! Definitely recommend Xperience Day Spa

sh
Review №89

Service was very good, staff was awesome!

Ch
Review №90

Very nice great experience

Ro
Review №91

Amazing experience, very friendly and attentive staff! Looking forward to next visit

Un
Review №92

Excellent Service super friendly

tr
Review №93

I had an amazing all around experience!!

Te
Review №94

Charity is a FANTASTIC massage therapist!

Ka
Review №95

Overall classy and upscale Spa, with amazing staff!

La
Review №96

Amazing staff and relaxing!

To
Review №97

I received a Brazillian wax from Toki at Xperience Spa and it was the best Brazillian wax I have had this far. Toki professional and explained every part of the process to me . The Spa and waxing area was clean and relaxing . I Will definitely 👍 be going back.

Information
46 Photos
97 Comments
4.8 Rating
  • Address:3402 73rd St, Lubbock, TX 79423, United States
  • Site:http://xperiencespa.com/
  • Phone:+1 806-785-8811
Categories
  • Nail salon
  • Massage therapist
  • Day spa
Working hours
  • Monday:Closed
  • Tuesday:10am–2pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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