I had to post this review after seeing how low their rating is. I started coming to this nail salon, Serenity Nails & Spa, about a year ago and it’s my favorite. The technicians are great and I’m not treated differently if I choose basic services or deluxe. The atmosphere is nice and relaxing, the technicians are friendly and great at their jobs, and the prices are reasonable. I always walk-in and get assigned to an available technician. Everyone has been great. I have never had to wait for a technician and I have never seen anyone have to wait for a technician as the salon is quite large and fully staffed. I get dipped powder nails and pedicures here. I question whether the older reviews are even for the correct salon because I don’t think this place has been around that long. Either way, this IS a great nail salon. They do great work and take care of my natural nails so much that i haven’t used tips in a year, and they always have to cut my nails down because they get too long. I tell all of my friends to go here and they’ve all had great experiences too. The review about drug use and nudie magazines is just ridiculous. This salon isn’t even close to matching the reviews like that. Anyhow, I highly recommend this salon and their overall ratings should be 4-5 stars for sure.

Cut both sides of my toes. On three different toes. Wish I could up load pictures.

$35 for a gel manicure. Hasnt been a week yet, but theyre already chipping. The lady was nice, but she did a poor job: gave me two cuts while doing my cuticles. They also kept staring at me while I signed the receipt. Whatever the reason, it wasnt professional or welcoming.

Ive never had a bad experience here. Ive been a customer for years ( over 3 years to be exact). Tony is the guy I go to, if hes not available to do my nails, I dont get them done lol. He always does exactly what I want, hes the best!!!

I got the basic Manicure and Pedicure I could get, shellac, and french tip and it was OUTRAGEOUSLY expensive. I have never paid that much with getting gel manicure and pedicure with some foot rubbing and scrub. The lady was hateful toward me and stabbed my fingers a couple times and my toes. I started to bleed in some spots. I will never go there again, ever. I will never let any of my friends or family go there, ever. They will receive no business of mine ever again.

First trip, Charged $250 for one adult and two children pedicures. Second trip, tried to talk me into something I didnt want with it look better, it mo popular but at fifty, I really dont give a rats patootie whats more popular just give me what I want or Im going somewhere else. As I was paying, a guy walked up to the girl taking my money and made a rude remark about my handbag.

I had a few people try to push the deluxe pedicure on me, i kept saying No i dont want that. I want the standard. After the 4th time they finally got the picture. An old lady did my pedicure, and she looked really mad the whole time. She did it very half a**ed, and i was not happy with there service. On a good note the place like really nice, and i was attended to very quickly.

Dont expect great service if you arent getting the high dollar pedi. I purchased one of the more expensive ones which was actually just mediocre but my mother and niece purchased the basic pedicure and were done in 20 minutes. Their techs were not extra friendly at all either. You shouldnt have to spend $60 to get treated nicely. Do a good job regardless. Your tip may depend on it.

We were just another dollar to them! We received a manicure and pedicure in about 15 minutes total! If you dont get the most expensive pedicure they are hateful towards you! And to top it off I didnt leave a tip....my total was $41 now that it has posted to my bank account the total was $55. I didnt leave a tip FOR A REASON!!! I will NEVER go back to this place AGAIN!! WORST customer service I have ever had at a nail salon!

I enjoyed it every time i have been there im wanting to go there with my mom and get a pedicure and am wondering what the price is for a regular pedicure anyone know that it would be helpful.

Experience was terrible! Very rude! Service was absolutely terrible! Charged me the wrong amount. Would not recommend this nail salon for anyone

Well were to I begin first I agree with all the other comments ... If u dont get the 60 dollar package they treat u like your a bumb and dont have money so then they proced to give u a shitie pedicure beside the fact there snorting cocaine out of the back room and haven books with necked woman were kids can see I would never go back to this place again ... This place needs to be shut down

Very rude they kept pushing me off to other manicurist each time a more “fair skinned “ patron walked in. Do not waist money here.