They need to update their rules/policy.Pulled up thinking they accept walks ins. No they do not, sign on the door states “appointments only”.I called to set one up & nothing is available until Tuesday ….. today is Saturday (I’m assuming this a very small nail salon).Also they want a $10 deposit for appointments..All this is fine & dandy but this needs to be displayed on a bigger sign outside the establishment OR online!
Great service! Very quick and quality work. Very personable and professional. Will be back.
They are very nice and just a great environment to be in when getting your nails done. I showed one of the nail techs, Victoria, the picture of what I wanted and she gave me exactly what the picture looked like. I will definitely be coming back here!
ALWAYS PROFESSIONAL AND FRIENDLY SERVICE. I HAVE GREAT NAILS TOO
I love this place Linda gets you all the way together .❤
Ive tried to call this place numerous times, only to be hung up on in mid conversation!!!, I left an email for a request for a Mani and Pedi prior to the phone calls, unfortunately I will not be spending my time nor money here. I could never run my practice, nor treat patrons this way.
This place is amazing! I love the professionalism of the employees. The salon is very clean. They are very accommodating to all your manicuring needs.
Kent took very good care of me!! He catered to my toes. I will be back. Nice atmosphere.
Lola is great! Theyre not doing complicated designs right now due to covid, but the salon is wonderful! Super friendly and knowledgeable about nails. Got my eyebrows waxed for the first time here and they looked amazing!
Yesterday was our first experience with Lola Nails and it was Awesome! The staff was very friendly and answered any questions we had. Mr. Man and I will definitely be back!
I absolutely love this nail salon. Thank you for doing Fantastic work on my nails. I have found me a new salon and Im so grateful!!!!❤️💗💜
Awesome service, clean place and nice service. Will come back soon. Thanks.
I absolutely love Lola nails me and my mother in law go every 2weeks they always go over and beyond for us!!! Ms.Van does great every time Linda is the sweetest lady ever! Dan is the MAN! Logan is the best kid ever! I highly recommend them!!!!!! Amber and Tina loves you guys!!!!!
I brought my sister-in-law here to get gel manicures. I had never been before and was so amazingly impressed. The staff was amazingly welcoming and made the both of us feel so comfortable. Not only was everyone that worked there so sweet and hilarious, but their attention to detail, concern with cleanliness, and overall quality of the service provided was SO great. Will definitely be coming back. :) Also, happy birthday, Linda!
Love this PlaceWent here originally for a pedicure which Ive never had done before! She gave me a great deal on nails and toes for my vacation! I had a great time talking looking at the colors. I would definitely go there again and tell my friends! 5* Id give more if I could. Very nice atmosphere
Love this place have been going since she opened. Very nice and clean and wonderful service I refuse to go anywhere else. Lola nails is the place to be.
Best nail salon that i have ever been to! nicest most funniest people i know! i would definitely recommend!!
This is by far the best nail salon I have been to in Louisville. The staff are so friendly and personable. Linda is amazing, I absolutely love her!!!! They have very good pricing and use the best products. This salon is my happy place.
Linda is always welcoming and willing to meet the needs of the customers. The environment is friendly and clean. Linda works extra hard to make sure her customers hard happy with her with and feeling comfortable in her establishment. She has on more than one occasion gave sound advice about her work and produces...whats best for the customers...even if that means the customer doesnt get a service from her. Always doing whats best for the customer. Saved my nails.
I do not ever write reviews... I have been to a lot of nail salons. This one makes you feel like family. They are all wonderful. My nails and toes look great. Best place I have been too. I WILL be going back.
I have been coming here for about a year and I love it!!! Linda is amazing and has such a great personality your guaranteed a belly laugh or two it comes with the service 😀 They treat my 4 yr old like the highest paying customer everytime she comes... I always leave happy with my nails!! I Love this family and their business.
I had a wonderful overall experience at Lola Nails and Spa! I had never tried Lola nails until yesterday, and I will definitely be back!Linda is amazing. I wasnt sure exactly what I wanted to have done except that I wanted a full-set, so she made some recommendations and made sure to find something that would make me happy. I ended up getting this gorgeous nude color set...so simple, yet elegant looking, but there is a little fun kick to them because they glow in the dark!! I have already gotten compliments on my nails today, and I think they look beautiful, but I am also having fun with the fact that they glow in the dark, too!Because I had such a wonderful experience, I have already made another appointment with Linda, and I plan on taking a friend with me so that we can both get pedicures this time. Cant wait!
I read so many great reviews about Lola Nails & Spa and since Im right around the corner I decided to try it out. Im glad I did. I love this place. Everyone is so friendly and my nails are perfect. I dont see me going anywhere else. Wonderful experience. I highly recommend.
This place takes very great care of their clients. Its very professional all while being welcoming and comfortable. Be sure to make an appointment to avoid a wait. However they will accommodate you if feasible! I absolutely love this place!
My first time going here today and I absolutely loved it! It had a wonderful atmosphere with people who treat you as their own. Did a fantastic job on my nails, will forever go to this nail salon. In my 20 years Ive never been to a better more homey place.
Great service and the staff are all friendly! My nails look amazing and the shellac stays on like it is supposed to! Ill never get my nails done anywhere else! Love this place!!!
This place is the best place to get your nails done. She treats my friends and me as a family. I love going to this place❤️
LOVE THIS PLACE!!!!! Linda and Dan are super awesome and NEVER disappoint. Got both my nails and pedicure here. Ive NEVER walked away unsatisfied. Dont second guess it .Just go here. BEST nail shop in louisville.
Best shellac manicure I’ve ever had PERIOD. Everywhere else I have been to, my shellac would only last 5-7 days and begin to chip. It’s been almost 2 weeks since I came here and they still look fresh! I’m also from WA state and the hospitality that Linda and Dan showed me was one of a kind. You guys are killing the nail gameeee 🙌🏽🙌🏽🙌🏽
Best place in Louisville for spa services. Linda is fantastic and treats everyone like family. This is the only place that i manage to keep polish on fironger than a week.
This was my first time going to this salon and the staff was very friendly. They had me and my husband laughing the entire time. Nails look amazing. Think I may have found my new nail salon.
I got my finger nails and toes done yesterday; it was the best! Usually I dont bring my daughter because she wont just sit there but the owners gave her a fruit cup, and Legos to occupy her.. She even let her sit in the massage chair next to me and polished my daughters nails free of charge💅 Shes 3 and of course we are lifetime customers now😊 I never expected so much hospitality❤
Made this my new nail place and Lipsense provider! I love the people. They are incredibly fun to be around and make the experience so much better! I am very excited to have found this place! Great nail service, honest people, and the best environment.
Linda kept me laughing the entire time. She gets your nails done in a flash and they look good. I got plain gel (no color) and people kept complimenting me. 2 weeks ago was my first time going and I plan to go back. ❤☮
Loved this nail salon! GREAT atmosphere and my pedicure looks great! I would love to go to this place over and over if we lived here. They cared about what my nails looked like. I would recommend this place over and over! :)
Best place ever!!
Chose the place bc it was close to my work and the high rate of stars. Didn’t realize how great of an experience I’d have. The team was fun to be around. Jokes, laughs, having fun while working. I’ve been getting my nails done for YEARRRRSSS and never had an experience like this one. Can’t wait to come back!
Great locally owned salon, ran by a husband and wife team. I will definitely be coming back.
Always a pleasant experience. They are personable and do a great job. I do recommend that you call ahead, they are not always available for walk ins.
Rude, abrasive, and argumentative. I went thru reviews online and liked Lola Nails work and raving reviews. Came in to the shop getting ready to sign in I asked about dip. When she told me she didnt do dip I let her know that somewhere on the site, in the reviews I had read they do dip and she might wish to correct that so there is no more confusion. While my mind told me to switch to gel to try something new... The rude woman called me a liar. Didnt want my business... Im not going to make u take my hard earned money. Service means nothing with that kind of ice out personality. Rude, no personality, bad attitude.
When we walked in we were greeted with “can i help you...” we said yes we both want pedi’s, the lady then told us she couldnt serve us today unless we had a appointment, why ask us? the place looked ran down and smelled like dirty fish water. horrible service
Dan and Linda and their son are the most loving people you could ever meet when you come in they welcome u with warm smiles. Dan does my pedicure he is wonderful and Linda makes me laugh while doing my nails and they look fabulous when they get finished.
I absolutely LOVE Linda, and her entire crew at Lola Nails.It makes for a wonderful experience. Also, I have NEVER, had abetter job done. My nails look good, and no chipping, for at least4 weeks.
My 1st time going was after Thanksgiving and their hospitality was AWESOME!!! I have been back and will continue to recommend them. Great job
Nice place. Friendly staff. Got red shellac on my nails...didnt have time for a pedicure today.
Spent a wonderful Girls Day with the best Chica in the world! Waiting to catch a flight we called and Logan was great! We arrived soon thereafter and had the best time! Thanks guys for an amazing experience!
Went here for the first time today. Was going to get a manicure. Wasnt greeted by anyone at all when I came in. One lady (Lady A) told me she would give me a manicure, because she was almost done. Some lady (new customer) and her kids came in and the lady (Lady A) who was going to do my nails pushed me off on someone else because she knew the other lady with kids. What a joke. No customer service. I wont ever walk back through those doors.
Loved it! She did an amazing job on my nails the shape is perfect and she was friendly and hilarious.
Beyond the excellent pedicure, the personalities of everyone there would bring me back time after time. Sadly, the nine hour drive from my house is prohibitive, so Ill have to settle for seeing them next year!
I have the best time everytime I go in this place! Every employee can do a great job, they treat you like a queen and become your best friend! Love Linda and Dan💕
Friendly staff and amazing service! will definitely visit again next time Im in town!
A friend and I came in from out of town and had the most amazing expirence ever! They are talented, kind, and funny people, that took us in and treated us as if weve been going there for years! We wish we could take them back to Colorado with us!
Lola nails literally like coming home. Salon is always welcoming. I have never been disappointed with my nails or the service. Definitely will make this salon a regular routine.
Me and my fiancé went there and the employees were amazing. They are very enthusiastic about their job...not to mention very genuine to their customers. I highly recommend everyone to go there.
Absolutely loved this place! Very personable owner and staff! Cant wait to go back!
This place is awesome I come all the way from Borden Indiana to get my nails done
They do a wonder fowl. Good job on you nail.
Everything about this was fantastic!!! Dan, Amber, Linda and Logan were the best! Not only great quality work but all around great people. They’re for sure going to be my new go to!!
I LOVE Lolas!!! Miss Linda and Miss Van are amazing! Miss Linda is a comedian for sure!!
Great service and prices very friendly staff.
Everyone was so friendly and helpful at Lolas. I personally felt like they treated all customers like family. Fun people to be around.
Great service, friendly, and nails look great! They go the extra mile to make it a wonderful experience! Very pleased!
Love this salon! Professional, amazing job & a lot of fun!!
A must go place. The owners and employees are friendly. There is never a stranger that comes to their establishment. Everyone is welcome as a friend. I love going to this place.
Ms. Van, Linda and Dan are great people and do great work.
Great service and helpful owner. Would recommend to anyone.
The only nail salon I go to. Great service and family oriented, the whole staff are miracle workers.
Nice shop.
This place is so great. It is the most fun Ive ever had getting a mani/pedi. The team is super nice and made us feel right at home. They did a great job, too!
Most incredible place Ive ever been for nails. It was my first pedi as well and first time there. I was treated like theyve known me all my life. Linda did my nails and Dan her husband massaged my hands. Ting did my pedi.This place is a rare find and I want everyone to go there. A real family affair right down to her son!!!!
Excellent service! Took their time with pedicures! The owners are super nice people! Cant wait to go back! Thanks!!!
Very welcoming environment, Linda is friendly, creative, and passionate about her work. Both her and Dan care about their customers experience, highly recommend Lolas!
I always have a great visit at lola nails &spa Linda and Dan always make me feel at home
My experience at Lola Nails has been phenomenal ever since the 1st day my supervisor told me about them relaxed environment. Beautiful customer service especially Logie feels just like family.
Best nail place around Linda and Dan are the best
Linda and Dan are such caring over the top people ! With the terrific services they offer and their stunning personalities . Such a great place and the work they do is fantastic !
Everytime I go, I feel appreciated. Love Linda to death.
They wee very Professional and very sweet! I’d love to come back!
Take great care of you and reasonable on prices. Very clean
Best nail salon ever! With great peopel.
This is hands down the best salon Ive ever been to.
Very good service, great value and it is now my go to place. Last but not least, they are warm and friendly, with great professionalism.
It was an amazing experience I felt like they treated me like family I would recommend anybody that wants a mani and peti to come here they where every professional and the results were phenomenal
Great experience, you should definitely make an appt.
Staff was very helpful and took care of us.
Omg the place is beautiful 😍 its unique, very clean, very safe, respectful people .... I feel comfortable with everything
If youre looking for great nail techs and a good laugh, come to Lola Nails! They have a very fun and friendly environment!
Very professional, very fun! I love coming here!
Best nails ever. Relaxing, fun and caring.
Owners are laid back and provide excellent services!
Excellent work with a professionally friendly family atmosphere 💞
Linda Dan and Logan are the BEST... I recommend HIGHLY
Lola her customer service skills is very poor. I will never visit again.
Very unattentive, lied about being booked, n never answers telefono. I was a bitter experience
Its a nice lil setup. But they gossip every time I went in there. I hate that lame stuff. My nails looked like crap. And I dont think I will be going back any time soon. Oh and one day they tirned me down but theyre sign clearly said open. I guess they dont like money lol. But even the men in their gossiping like preteen school girls! You can still be ghetto and not be in the hood! And thats what it is Ghetto to the wiiiinndoooow to the waaaaaaal!!!!!!
Overall its a nice place but WARNING!!!! If its busy dont go, because theyll turn you down. Due to being understaffed. I love proffesionalism just like the next person. But as soon as I heard the staff cussing and gossiping like they were at home was a complete turn off! They were very nice but waaaay too comfortable with their clients. Gossiping about previous employees, and cussing in front of childeren! Thats a NO NO in my book. And theyre overpriced. I think there is only 1 nail tech and theyre slow on everything and everyone! Wont spend any money there no more!!!!!!
Groupon introduced me to Lola’s Nail Salon. Upon purchasing a Groupon for less than $20 for a shellac manicure and paraffin dip. The first visit was a dream. But the following visits were nightmares! There were more Nightmares on Newburg Road than Elm Street. I was super impressed with my first visit and threw cautious spending to the wind with a shellac manicure and pedicure on my 2nd visit. As my pedicure was being performed which was after the manicure I was advised of a mistake during the polish application on my fingers. (After spending 2+ hours in the salon.) I was advised that regular polish was used on the bottom coat and a glitter shellac was applied on top. They apologized and advised that “at least we advised you of this mistake”. As if not advising me was an option???? When I landed in my house late that evening I scratched my pant leg to find polish peeling from my fingers like a sunburn scab. Needless to say I returned the next day. The polish was removed and reapplied accurately. Afterwards the owner gave me a $20 dollar gift certificate.In over 5 years of being serviced at various nail salons a mistake such as this had never occurred. The gift certificate was abandoned in my purse for awhile until I finally calmed my nerves enough to attempt to redeem it. So this is when the poor customer service and management reaches it’s boiling point on visit No. 4. (I forgot to mention that it was snowing when I had to returned for the fix which brings the total visit count to 4.)During my 4rd visit I was advised 1+hour before close that I couldn’t be taken because 4 people were ahead of me. While there was more than 2 nail techs in the salon for some reason the Open sign was on but they weren’t really Open. All such advertising materials say close occurs at 8PM. I have never been turned away for service at a nail salon regardless of customers ahead of me. And I have never shredded a gift certificate until this experience. With this, if you are serious about your nails and customer service this is not the environment for you.
Best pedicure ever... will come back.