We had the best experience! They were very quick to respond and so professional! I am blown away by the information they gave us and the reasonable pricing without being pushy. Everyone that came to our home was incredible. Left the place cleaner than they found it. I would highly recommend using them!
Customer Service line was very challenging. It took 4 days of calling in to get a response from the company. Customer service line refuses to allow you to contact the company. Mistakes happen and after talking to the company it appears this was an unusual event. AC unit was installed poorly and leaked all the refrigerant.The Owner and a HVAC tech got back to me after 4 business days and got out to me on that same day and made it right. Repair tech was very friendly and did a good job. Very pleased with the service I was provided once I was able to get past the outsourced customer service line.
I have used this company for little over a year now. Every time they come out is always excellent top notch professional service! I will continue to use them over and over again!! A HUGE thanks to Mr. Perry Pryor for how fast and effective you are. He has been to my place twice and Im very happy to have his knowledgeable and skillful help whenever he is here. Thank you again very much!!
Ive used TemperaturePro twice now and each time theyve been super helpful and easy to work with. They even worked around my schedule, and ended up staying real late to ensure the job was done before they quit.
Jason came out to the house on time. Followed all safety protocols. Extremely professional and very customer oriented. Listened to my concerns and needs. Gave multiple options and was very competitive with pricing. Would definitely recommend if the need for HVAC service or install comes up in your life. Hard to find service like that these days. Really appreciate that in this day and time.
I used Temperature Pro to replace both heating and air conditioning systems in my single family home. They recommended the appropriate equipment, were very professional and trustworthy in their installation process, and Im very happy with the operation of the new system.
Kelly & Perry were Very Professional and explained the Problem to me and wore Masks to Help Protect against the COVID-19!!In Fact I bought a Year Plan for them to come back Twice a year to check & clean my Unit!!!I Recommend Temperature Pro!!
These guys are seriously impressive. I called two days before Christmas eve, Jason came the next day to look at my system, gave me a bid within an hour, and had the guys at 8:00 a.m. sharp the next morning, on Christmas Eve of all days, and installed my new heat pump. Hire them!
Perry and Curt were very nice and knowledgeable. They had my system up and running again in no time! From a customer perspective, it was a very easy and pleasant experience.
This is a great company with wonderful employees and fast through service,
Were very happy with the service we received from everyone at TemperaturePro. We needed a whole new system and Jason and his team went above and beyond to explain all of the issues, our options, and make sure we were fully informed and happy with our new system. Excellent customer service and friendly, knowledgeable service techs as well. Highly recommend working with this company.
I recently had a new HVAC system installed and am happy with the experience. Jason and Perry both worked with me on putting together several options at my request, including hybrid, heat pump, and traditional gas furnace options. I did a lot of my own research as well, so I was prepared with questions and other pricing info from online research and other quotes. They answered all of my questions, and their quotes were in line with others and even cheaper when I applied special offers available on their website!They were able to schedule service quickly and their team was able to complete what was anticipated in being a 2 day job in 1 day by staying late and adding help throughout the day. They also took care of permits and other labor needed (plumber).There were two minor glitches that came up after the job was complete, but both were handled promptly and effectively with one call to the company!My new HVAC system is MUCH quieter and produces better heat and airflow than the old unit which is great! I havent seen an electric/gas bill yet but based on the run time and efficiency I can see and feel, I expect that my overall fuel savings will improve as a result of replacing the old system as well.Overall TemperaturePro did good work, at a fair price, and helped make what is always a stressful process as painless as possible. I would definitely recommend them to others.
Weve had the team from TemperaturePro come out to our house a few times now and have been pleased with the quality of service and professionalism each time. They have gone above and beyond to make sure the job gets done and that it gets done right. Highly recommend them!
Steve was late to appointment and generally seemed like he couldn’t wait to leave. Just didn’t feel like I got a very good value for the payment rendered.Jason, to your response I appreciate. However, theres no way Id trust your company to do any additional work.
Terrific company! Nice staff! They provided quality service and have an excellent customer service approach. Our furnace was out and they brought me a nice space heater while working on fixing the furnace. Will definitely continue to use them.
This was the easiest transaction I’ve ever professional made. Made one phone call that morning and Jason was at my house that afternoon. Was given three different quality options with clear explanations of the differences in each. Was effortless to have my ac put In. They arrived at 730 am and were gone at 1 pm. When I got home you couldn’t even tell they had been there. Amazing experience.
These guys are life savers. My AC went out during this really hot summer and they were at my house in about 2 hours after I called them. They fixed me up quickly and fixed things that the previous company didnt look at. These guys will have my business from here on out.
Steve was very well informed and knew what he was doing. He wore booties over his shoes and explained exactly what he was doing. He was on time and very polite. The price was hard to beat. I will be calling Temperature Pro in the future for all my HVAC needs.
Keith and Levi were very helpful and very straightforward when it came to the condition of our furnace. Jessica was a big help, working after hours to get a new furnace ordered and getting us scheduled for install the next day. Keith and Levi were the ones who did the install and they were very quick, efficient and clean.We will now be using them for our seasonal maintenance! Awesome service!
Had a very satisfying experience with the service of TemperaturePro. Staff was very courteous and helpful. Levi the service tech was in and out in an hour replacing a blower motor. Highly recommend if you need HVAC service. Call them and theyll do the rest.
My heat went out late last night & this morning I was referred to Temp Pro. Since its Friday, I didnt know how busy they would be. Jessica, the lady I spoke with over the phone, was super sweet & friendly & sent Keith & Sean out within thirty minutes of me calling! These guys were friendly, professional, curtious, & knowledgeable, plus they had the job done within thirty minutes! I really can not say enough good things about Temp Pro. They are the BEST & have my business from here on out.
Best heating and air company I have found! reliable friendly and honest
Had the pleasure of working with Sean during a home inspection. Extremely professional and detailed. I have been working with multiple HVAC technicians over the past few years and have rarely come across anyone that spent that much time with a client during their home inspection. Definitely a pleasure to work with and will definitely continue to recommend Sean and his company for people needing HVAC recommendations. Well done.
These guys are amazing! Perry is the man! Very professional and very knowledgable not to mention their pricing is very reasonable as well! Highly recommend!
TemperaturePro has been nothing but awesome. From the first meeting with the owner for an estimate, to the latest troubleshooting of furnace issues, they have been fast, professional and very timely. The techs have been friendly, knowledgeable and explain issues clearly. They have never tried to sell things just because, but when they have told me about new things, its been in the spirit of letting me know about something, not a heavy handed sales tactic.Everyone is friendly and kind, and they have tendency to make you feel like you are part of growing family. When you have a problem, they make you feel like its their personal problem and want to remediate it immediately.I have worked with a few HVAC companies in Louisville, but these folks are, hands down, THE BEST.
Great techs, great communications. They show up on time or early every time. Cant recommend them enough.
They are always on time, straightforward and professional. They saved the day when I had HVAC issues at my house and business.
Very excited about the work that temperature pro does. You can find hvac companies all over town but none better than them. I highly recommend them to anyone.
Excellent service. Very efficient.
First of all their service is very bad I called them 20 times for the service on since Friday they told me someone will come on Monday since its weekend my house temperature reached 80 degree and Ive to wait till Monday to get my ac fixed and when I called monday they told me u have to wait another day Tuesday also same and they fixed ac on Wednesday so IAM not recommend any one to buy their service
Great service! They installed a new system at my old house and fixed a smaller issue at my new house within hours of me losing AC. These guys are Pros.