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C & L Heating & Air Conditioning Inc
4705 Miles Ln, Louisville, KY 40219, United States
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C & L Heating & Air Conditioning Inc

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Mi
Review №1

My A/C had gone out completely in 90+ degree weather. I texted C&L and I was called within a half hour. They scheduled me a new installation for the next morning and by the next day at 12:30, I had A/C again!! They are quick, dependable, courteous and very reasonably priced. I was worried that they would take advantage of me based on the situation, but it was the opposite. I got great service at a reasonable cost! I will definitely use C&L again!!

Pa
Review №2

Brian came out and took care of our A/C. He was on time, professional, and personable. He fixed our unit in 30 minutes for a fair price! This is definitely a company we will use again the next time our a/c has issues!

Ca
Review №3

C & L did a great job repairing my AC in a timely and efficient manner. They came out the day after I called and were able to repair my AC in one trip. They had the problem solved and fixed within an hour. Our house cooled off within a few hours and I was extremely pleased!

Ro
Review №4

Profession team that acted in a timely and efficient manner. Friendly and trustworthy. They got my AC up and running within 15 minutes of arriving. Prices are great for the quality of work performed, cool group of fellas.

Ki
Review №5

Excellent service and very professional! I called and they were in within 2 days to give me a quote. Had my new ac unit installed and my heat furnace replaced by the next available slot which was within a week. Great prices too! I would recommend to anyone.

Ka
Review №6

Extremely pleased with the response time. Brian was at my home within an hour, fixed my ac in about 10 minutes. He already had the part and was very professional. I will definitely return for any future issues.

Re
Review №7

I would recommend C&L to everyone. I got 5 in person quotes before C&L quoted me. They were BY FAR the fairest price. Alan helped us deal with a home warranty which another company that started with a J refused to do.Doug & Brian were helpful and professional. They also set up a smart thermostat I had. The new system looks great and is so quiet compared to the old one! Im very glad I didnt waste money on other companies.

To
Review №8

We used one of the the big companies, lured by an inexpensive Spring maintenance offer. The technician tried high-pressure, scare tactics - telling me my furnace blower was shot, and the heat exchanger might collapse and spill dangerous carbon monoxide into the house. He suggested I needed to act within 48 hours to take advantage of a rebate offer, and then proceeded to give me options ranging from $7-10,000 for a system replacement. I called Alan for a second opinion - he inspected and tested my furnace and AC, and walked me through everything. Our system doesnt need to be replaced. Alan just saved me thousands of dollars I didnt need to spend! And when my system does need to be replaced - Im calling Alan!

Br
Review №9

Excellent Value and Service!Highly recommend!Thanks C&L team.Great experience.

Ry
Review №10

I wrote a review for the Wrong c&L, my apologies if it negatively impacted your ratings. Google wont delete this review. I had an awful experience with a different c&l HVAC but to be clear, I dont think they are the same company, they operate in different states.

Ka
Review №11

We paid for a new furnace and a mini split from these people, it came to $9000. The furnace is very nice and works well. Although we asked repeatedly for the manual for the furnace and was told it was thrown away and they would get us a new one but no one ever did even after phoning them time and again. We were talked into a small furnace and I think it would have been better to go for one a little bigger. that is our fault we should have stuck to our guns on that one.The mini split however is another story this device is horrible. First we were very clear we wanted to have app access to control the heat and cooling in the house. the person who we met with just said this was the one you are getting. they did not offer us any other type of mini split. We came to find out this was bottom of the line and that it has absolutely no app access to it. The mini split does not keep a constant temp. If you set your temp to 70 you could get 65 or you could 78. That is bad enough as it is but we live in Kentucky and this mini split shuts down when the temp gets to 30 F outside. You would think they would have looked at this since they know what the weather in Kentucky is like.We asked to speak to the original person who came to sell us this stuff. I believe this was the owner but he never ever came back. He would always send some guy over who did not seem to know much about the mini split. We never did get the furnace manual which will suck when we want to sell the house. not to mention we have no idea if the furnace was registered for the warranty although they said it was we have no proof.They did the work in a timely manner and the install itself was well done but the problems above leave a sour taste in our mouth with this company.

st
Review №12

I had new ac and heat uni put in. The installation had three code violations(one was a small gas leak) they had to come back and correct. Also they turned off gas which caused my hot water heater to shut off . They never re lite the hot water heater. I feel their quality is poor.They came back a second time and installed a exhaust cap. Code made them install it. It blew off with in a week. Calling back to put back on the vent firmly. I am in the process of building a duplex. I will not use them again because on the code violations and lack of a quality installation.

ki
Review №13

They all are really nice group of employees. The owner was a pleasure too work with. Will recommend this place if you are looking for HVAC work.

Ro
Review №14

I would highly recommend C&L Heating and Air Conditioning. They were fantastic. They were extremely reasonable in their pricing, honest, trustworthy, professional, on time, courteous, followed COVID-19 protocols and responded quickly to our need. They did not try to up-sell us on a new unit like Elite Heating and Air Conditioning did. After several interactions with Elite Heating and Air over the years, I finally decided to research other companies for my HVAC needs since I did not trust Elites recommendations anymore because every time they came to provide a service, they always wanted to sell me a new unit. Specifically, they would inflate their estimates for repair by providing incorrect information, so the repair estimate would only be a ~

Ki
Review №15

This company was fast coming out when my AC went out and got me scheduled quickly. I received estimates from 4 different companies and C&L were the most reasonable and did a fantastic job! Doug even dug up a small tree forming next to my outside unit, I felt he went above and beyond! I was very satisfied with the quality unit I received and the price!

Em
Review №16

I was very happy with the service, they were on time and had great prices. I would recommend them to anyone

Sc
Review №17

Got a new AC and evaporator coil at a very reasonable price with quick, professional installation. Ten months later, there was a small problem and Alan was out within 24 hours and had it fixed. Friendly (he loved our dog!), professional, timely, and affordable. 100% satisfied.

Al
Review №18

Alan was friendly, quick and very informative! Fixed my AC while also providing explanations for everything he did. Awesome service, will be using again in the future!

Ty
Review №19

Called on a hot day and the technician Doug was out to my house in less than an hour and diagnosed my problem and gave me advice on fixes. He had a new well-priced AC unit installed the next day. Everyone I spoke with was very friendly and helpful. Doug even came back out to my house late in the evening to fix an issue. Highly recommend this company to anyone with heat/air needs.

Ka
Review №20

Very pleased with this company. Alan came out to my house right away and was on time. He diagnosed the problem quickly and was able to take of it right then! Will definitely be using them again.

Ma
Review №21

Alan and his crew are top notch! Couldn’t ask for better guys! Superb service! Great communication during our recent install. Glad we have a new HVAC guy to call on!

sh
Review №22

C&L heating and air is the most genuine, super reasonable, excellent communication, promptly, friendly and down to earth crews out there in the market .My heater blew up for a few days and I was freezing to death inside the house, so I called Mr. Allen to have an estimated early in the morning, after I d agreed on the deal, Mr . Allen went right in to work during his lunchtime, within like 4 hours since I met Mr. Allen earlier in the day, I had a brand new heater installed. I was like this had a be a miracle. I would highly recommend C&L heating to everyone.

Te
Review №23

Top Notch! The professionalism of each employee I came in contact with is second to none. Alan and his employees that installed our unit, went above and beyond to have a quick response time any time I had a question or a need. They treated us like family and ensured we were happy with the finished product. I HIGHLY recommend C & L Heating and Air for your next home AC installation.

Ta
Review №24

Had a great experience with C&L! Alan, the owner, was able to come out and repair our AC within 3 or so hours of us calling—and the repair maybe took 30 minutes. Further, he explained exactly what the issue was and how he fixed it. I also felt confident that I was receiving not just a fair, but competitive, price for the repair and service. It’s not easy during warm months (and on Derby weekend) to get your AC repaired within 24 hours, but C&L was able to do it. I super-highly recommend C&L!!

Ju
Review №25

Our entire heating and air had to be replaced. We called around to a few different companies and C&L gave the most honest and affordable estimate. They were able to work around our schedules and set up an appointment that worked within our time frame.The guys who came out to do the work were professional and courteous. They cleaned up when they were done and they did a really good job.From the very beginning, I coordinated every thing mostly with Alan, the owner. He answered all of my questions and was always prompt in his response. Even after every thing was finished and the job was done, he checked in on us to make sure every thing was still working like it should be.I’ve never had to have any hvac services before. They made every thing easy and seamless and there’s not another company I would ever use if I need this type of work done in the future.

Ju
Review №26

Quality work, professional and trustworthy and at a very reasonable price. Highly recommend. I had my Furnace and A/C replaced in May with the products recommended by Alan. My LG&E bill for both June and July are less than half of last years bills. They answered all my questions respectfully. Truly appreciate this type of service.

l
Review №27

My Ac Unit went out. I had few estimates done, all of them WAY to high. C&L came out and gave me an estimate that was FAIR!!! Saving me in the thousands. Im grateful, I fully recommend this company.

Li
Review №28

Highly recommend C & L for your HVAC needs. Swift effective service at a great price! Thank you so much.

Ni
Review №29

My AC went out on Labor Day and the house stayed a warm 83 degrees all Labor Day. I called around and understandably most places were closed. Alan, the owner, had someone first thing Tuesday morning come and take a look. Unfortunately the AC unit itself was bad and I didn’t want the kids to suffer in a warm house again. I chose to replace the unit. Alan was fair and my past experiences with other heating and air companies, I knew Alan’s price was around the ballpark figure I had in mind. Alan was professional and friendly and had his guys Doug and Cody(great guys) come out from another job to get it done same day and I can’t express how grateful I am. I don’t typically write reviews but I felt this was definitely worth it. I highly recommend them.

Ch
Review №30

I have been using C&L for 10 years now. Theyve installed 2 new sets of heating and air conditioning units in 2 different properties. Ive been very happy with the equipment and appreciated being priced for different levels of efficiency. Alan is always quick to get back to me if I need to service the units and usually comes out same day! Fantastic products and service. Ill continue to use them and recommend them to all of my friends and family.

Re
Review №31

Allan was great! Super courteous, prompt and explained everything to us. He called me back within the hour was able to come out to service our broken furnace the SAME day. I had called a couple other businesses and they didnt even call me back for several hours. When they finally did, they didnt have any openings for days. Sounds like C & L is a small family run business.Allan was able to fix what was wrong on our furnace on the cheap. When it acted up again we had them come out to check on it. It turns out that we needed to replace our furnace. Allan deducted the previous service call charges from the cost to replace it. They were able to get it installed the very next day. Super fast and friendly!

Jo
Review №32

Very pleased with the service!! Competitive pricing! Quality work!! Fast Service! I highly recommend these guys!! They made time for me even though they were fully booked! I can finally rest well in a cool house!! 10 stars!!!!!!

ma
Review №33

I contacted Alan after seeing an ad of theirs in the mail. He wasnt pushy like some of the other companies we got estimates from which is what won us over. I would definitely recommend his company!

br
Review №34

Received a call back within the hour I left message to make appointment for my AC to be checked!!!! Right in the middle of summer and on the years hottest day.... Appointment set very next day..And I had the cold air running in less than an hour... Prompt.. Courteous... Knowledgeable.. Trust Worthy...Friendly...Im a customer for life and highly recommend C&L HVAC!..

L
Review №35

I came home one evening and my system was blowing warm air. Alan came out first thing the next morning and was able to determine what the problem was and have it fixed within about 30 minutes and at a very reasonable price. I would definitely recommend to friends and use again.

Kr
Review №36

Alan called back while he was on vacation! Had one of his guys out to me in 20 min. Fixed my compressor and cleaned the outdoor unit. Had us up and running in 30 min. Awesome service and a very fair price. Thanks guys!!

Ni
Review №37

Very professional and knowledgeable. Took the time to really explain all of the issues to me, never made me feel rushed like they were in a hurry to get to the next job, and gave different solutions for the problems I was having. I was confident in the service and information given to me.Refreshing to find a company that still has integrity and takes the time to listen to your concerns!Will definitely use C&L Heating and Air again, and will highly recommend their wonderful services to others.

Me
Review №38

I called C&L one evening, when I noticed my air had quit working on one of the hottest nights of the summer! Alan, the owner, responded quickly and came out that night. The part that needed to be replaced was quoting for over $300 and they fixed it for under $150! I havent had any issues since. Thank you!

Ch
Review №39

Alan, the owner responded quickly to my call and was able to get my AC back up and running. I am so grateful because the past few days have been 90+ and the next week is forecasted to be the same. Their prices are competitive and most importantly, the customer service is top notch!

De
Review №40

Our air conditioner went out yesterday afternoon. we called and they came out the same day!! not only did they come out on the same day but they walked us through some troubleshooting twice before they arrived. technician came out and fixed the issue within 30 minutes of arriving. Also the price was great especially for technician coming after hours. will recommend to everyone i know.

Co
Review №41

Well trained and well experienced employees seem to really have a passion for what they do. By far best price quotes I got from anyone in town. Came out next day and was gone before I even realized they started. I highly recommend this company to anyone in need of hvac work.

je
Review №42

I had the technician come out to put Freon in our system. He was knowledgeable and helpful and quick. C&L was reasonably priced and came out when they said they would. Thanks for the help

Ke
Review №43

Alan Clark at C and L was FANTASTIC! He hung with the problem till he got it fixed, and explained every step. And his price was incredibly fair. Thank goodness there are still reputable, knowledgeable business people. A thousand thanks, Alan.

TK
Review №44

I called a few places for estimates. Alan came out the same day and the quote was a couple thousand lower than the other companies. I went with him based on his positive reviews. The men who performed the work were pleasant, professional and got the job done. Everything has been working great. They didnt provide an invoice at the end of the job, but I contacted Alan and his office sent one out by email. Definitely would use him again.

Ta
Review №45

I called at 9:30 at night on a Sunday and spoke with Alan who gave me advice to try before I spent a lot of money and he genuinely wanted to help me even if it meant I didnt need his service. It worked! Then he followed up with me the next day to make sure we were ok! I recommend this company to anybody because they treated me great and I didnt even spend money with them. I know they are genuine!

Ro
Review №46

Allen was wonderful. He was very professional. He was also very informative about what I need to repair my air. I will use this company in the future. The price was also very good. TY for all your help.

Am
Review №47

I called C&L when I needed a new furnace. They gave me a reasonable estimate and did great work! I had an additional problem after the install and they came out the next day and fixed it with no problems. I will be using them again for any of my HVAC needs.

Je
Review №48

First time having to even think about getting a repair or replacement of a system. I was so nervous shopping around. Boy did I get lucky. Very friendly, didnt mind all my questions, made me feel comfortable and didnt rush my decisions. They were prompt and professional. I would recommend them to any friend or family without hesitation.

Ke
Review №49

Cody made a quick and thorough evaluation of our HVAC equipment and made his recommendations. He didnt try a sales pitch or any up-sales that wasnt needed. Simply Service! Thanks

Ky
Review №50

Had a great experience with C & L! Showed up the next day after contacting them (on a holiday), diagnosed and repaired the problem quickly for a fair price. The A/C is now working better than before it went out! Would definitely recommend them to everyone with heating and air needs!

An
Review №51

Great experience with this company. Brian diagnosed the problem quickly and was prompt, courteous, and thorough. Prices were also very reasonable. Would highly recommend and will definitely be using C&L for all my future HVAC needs.

Ca
Review №52

My husband and I have been doing business with this company for years now. We have had great service each time we have called them! I highly recommend this company to anyone that needs reliable and fast service for their heating or air conditioning needs!

Br
Review №53

Thank you for sending a technician to the house so quickly. My problem was fixed in less than an hour, and I especially appreciate the technician explaining the overall issue. I will definitely utilize your services in the future.

ho
Review №54

Polite, prompt, and reasonable! My house was 90 degrees and you better believe I was grateful! I would definitely recommend and use them again.

Ch
Review №55

Very prompt professional service at a fair price. They have maintained my older model air conditioning and furnace units for many years and have always been very easy to deal with. Highly recommended.

Re
Review №56

Im so impressed and grateful for C & L Heating & Air Conditioning! I walking into my office space to host a yoga class and it was 89 degrees! Talk about hot yoga... I panicked and called Alan asap (mind you it was way after hours). He answered quickly and came out immediately! The best service imaginable! He explained the problem so I could understand the issue, it was fixed so quickly, and he even followed up with me the next day to make sure things were still working properly. I wish more customer service was like C & L!

Mi
Review №57

Great company! I would highly recommend C & L if you are looking for HVAC! Everyone in the company is polite and friendly.

Er
Review №58

Hands down the best service! Alan and his team have saved me through both extreme heat and cold, always making it out to help me out when I need them! They always provide follow up to be sure everything is working, and have always provided me with details so I know Im not being overcharged.I have used C&L for over four years, and recommend them any chance I get! If you need heating or air service, these are your guys!

Je
Review №59

Fast, friendly, affordable service. Will definitely use again. Thank you Alan and Brian for fitting me in. We are cool tonight 😁

Ca
Review №60

June 2020.....C&L is GREAT......this is our second time using them and we got the same EXCELLENT service.......they installed a mini split system for our upstairs and it works GREAT......Alan, Doug, and Aaron, did a SUPERB job and we are very impressed with their friendliness and professionalism.....Once again we HIGHLY recommend C&LSummer 2018.....Our air conditioner was beyond repair and our thermostat needed replacing.....Alan and Adam did a superb job installing them....they were punctual, friendly, and very professional.....Alan called the day after installation to make sure all was well......we HIGHLY recommend C&L....

Ni
Review №61

Alan was very responsive and came out and installed our unit quickly. His team did a great job for us, couldnt be happier.

Ro
Review №62

We have been using C & L Heating and Air Conditioning Incorporation for many years. The job is always done timely and professionally. We would highly recommend this business to anyone!

Yo
Review №63

After contacting a few contractors we decided to use the service from C&L Heating and Air conditioning because (1) their price is very competitive and (ii) they offer 3 year warranty on labor instead of the standard 1 year (iii) they are honest and friendly and (iv) Allen was a former student from speed school. Go cards!

Sc
Review №64

Called and left a message and received a call back within an hour to set up an appointment for the following week. Allen called me the morning of my appointment to let me know he was on his way. He arrived on time, was very professional and serviced my 3 units in about an hour. I will be using C & L for all my A/C and Heating future needs.

Ki
Review №65

Alan was in the area and arrived within the hour. A/c was repaired fast and painless. Will /would use again.

Ka
Review №66

Alan was great! I called him for a second opinion after being told my furnace needed to be replaced. He came out on his day off and got my furnace working in minutes! I highly recommend C&L!

Jo
Review №67

These guys are professional, knowledgeable and honest. This is exactly what you want in a Heating and Air company. I highly recommend their services.

Ni
Review №68

Very good group of guys. Call them and they are there to help and get your problem resolved. Great work, and cheap pricing. Would recommend to all.

Ph
Review №69

Done several heating and ac jobs for me. Always on time, courteous, and quality work at a great price. Would recommend to anyone.

Lo
Review №70

I had a appointment that was made days in advance to have the owner call 10 minutes after the the 9 oclock appointment to start to say the tech would be late. Before I made the appointment I informed the owner that I work nights his tech showed up 3.5 hours later.

La
Review №71

They do a great job. Our heat was up and working the same day. They also had the best price in comparison to some of the bigger companies around town.

Ja
Review №72

Bought a new AC unit and weve had some hot days already and this thing is doing great! Great customer service and products. Couldnt be happier!

ma
Review №73

Just had my heating and AC replaced by C&L - very good experience, highly recommend C&L, very easy to work with, installation was well done, and a good price. I will recommend C&L to my family and friends.

J
Review №74

C&L was both prompt and professional when putting in a new furnace for me. The crew was respectful and the price was great. Definitely recommend

Ch
Review №75

Great service. Highly recommend

La
Review №76

C & L really knows what they are doing. Came out to my house in very timely fashion got the issue resolved, I would recommend this company to anyone.

Ch
Review №77

Alan came out on HIS DAY OFF to help me! I felt bad bc his girlfriend was in his truck waiting but it was so hot out and he still came out to help! I thought it was going to be super expensive but it wasnt even close. I never leave reviews but I had to because he was so great! Alan, thanks and tell your girlfriend you saved my life today, its hot AF out side!

Gi
Review №78

Our air conditioner stopped working yesterday so I checked the Internet for a local company and chose C and L based on there reviews. Based on there expectional rating my expectations were high and I have to say they exceeded my expectations. I called them in the morning and they arrived the same day! The repairman not only fixed the problem but took the time to explain what was wrong with our AC system. Never once did I feel that I was being mislead or scammed about what was wrong with our AC- and believe me that has been the case with other companies in the past. Additionally, I felt the price was very reasonable. I have there number on speed dial for my future heating and cooling needs😊

An
Review №79

Great and fast customer service would highly recommend this company for your heating and air needs!

Ad
Review №80

This guy came out and worked on my dads AC. It was an older unit so my dad wasnt expecting much, but C and L replaced a few parts and gave it a charge and it worked better then I ever could have expected. He could of just told my dad to replace it to get some money out of us, but he did the right thing for the customer. He said if what he did, didnt make it better he would come out again to try some more stuff. Stand up company, trust worthy and will take care of their customers until the end. My father and I will be using this company for any of our future needs as it pertains to heating and air needs.

Ky
Review №81

Top notch, accurate, fairly priced and really quick! Would highly recommend!!

Se
Review №82

Great company to work with, great price and very happy with my new Amana system!

je
Review №83

They came out and fixed my air conditioner, Ive used other companies in the past and C and L showed up on time and didnt try to push me to replace the system like other companies do

Ma
Review №84

If you want prompt, professional service at a fair price theres no other place to go.

Be
Review №85

Weve had them in to service our a/c & furnace. They were there the same day and repaired. Highly recommend them!!

Br
Review №86

I hired C&L to come fix a problem I had with my heater. They showed up on time, were dressed professionally, and fixed my problem in no time at a reasonable rate. I would highly recommend them.

Mi
Review №87

Very professional and fixed our issue, I would recommend them!

mi
Review №88

They are fast and does good work. Thank you .

Je
Review №89

Great personal service from a locally owned family business

bo
Review №90

Great service! They came out the same day I called and fixed my furnace.

Si
Review №91

Fast

Je
Review №92

On time and knew what they were doing

Ar
Review №93

Great people and service

Tr
Review №94

Fast dependable service and very professional.

Pd
Review №95

Best service around

He
Review №96

Great customer service

Information
100 Photos
96 Comments
4.9 Rating
  • Address:4705 Miles Ln, Louisville, KY 40219, United States
  • Site:http://louisville-heating-air.com/
  • Phone:+1 502-994-7888
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
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