We have used Accutemp for years, and they have held up their standards of quality and service with full satisfaction. Logan Sexton was our technician this last time and he was extremely thorough in a very favored time frame. Technicians always have the customer in mind first and we appreciate that so much. Highly recommend using this company for all Heating and Air needs!!

Logan arrived on time and he was very courteous. I just needed a ac maintenance check. Logan explained everything he was doing and why and offered suggestion to help maintain my ac unit. This is the second year in a row that I have sought out Accutemp for my annual ac maintenance. Well done once again. Thank you Logan.

We have used Accutemp for years and they have held up their standards of quality and service and we have always been satisfied. Logan Sexton and Alec Peez were our technicians and they were both very cordial and fixed our AC in a timely manner! We would recommend Accutemp for your AC and Furnace needs!

Best experience I have had with a Heating/Cooling Company. Dylan was the Tech who first came and noted my problems and offered solutions. Jeff followed up the next day with the pricing alternatives. I opted to have a new system installed and Dylan and Jeff were the installers. They did a super job. They both noted all the problems they corrected with the installation of the new HVAC system. Very professional, experienced, courteous, and great to work with. They both took the time to explain everything they did. Great job and reasonable priced. Both Jeff and Dylan are extremely dedicated, and work quickly and efficiently.

These guys are amazing! I cant tell you how many times Ive called with an issue and they find a way to squeeze me into their schedule. Excellent work and a great team! Highly recommend.

I can’t say enough about my technician Jeff!I had Accutemp perform fall maintenance on my furnace. I was so impressed with Jeff. It was so nice to have such a professional full of knowledge doing the work.Also had my A/C maintenance last week. I had a feeling it was time for a new unit. After hearing what Jeff had to say I decided on the spot to purchase from Accutemp. He took the time to explain everything in detail. So patient with my questions. He had it scheduled for installation within 3 days.Jeff has gone above and beyond to make sure everything was perfect.Such incredible work. Thanks for making this so easy for me.I highly recommend this company and ask for Jeff

Travis came out to our house to do a routine tune-up and maintenance check on our HVAC system. He was excellent! I appreciated his professionalism and service-minded approach when answering my questions and offering suggestions. Thank you!

WARNING!!!! I called Accutemp because my furnace stopped working. A Tech stopped by and was in the basement for 25 minutes and said I need a new furnace. He said my American Standard Furnace was old and they dont make parts for this model anymore. He called his boss and he gave me a quote of $4400.00 for a new furnace with installation. I told them I would think about it. ACCUTEMP charged me an $80.00 service fee.It was 20 degrees that night but the next day I got a second opinion from another company and the tech was in the basement for ten minutes and told me that I needed a switch. So he took the old switch off and came back with a new switch. So now I have heat. Its been 5 days and not a problem.The new tech also told me the history of my furnace. The new tech told me that he thinks my furnace is not that.old. Good information being I bought the house 2 years ago and didnt know that. I never told the new tech that someone was there before him.I promise he told me that other companies may have came in here and said I need a new furnace and took my 90% efficient furnace and sold it to someone else.i’m sorry this is so long but I have used ACCUTEMP on my residential rental property as well as my house that I’ve sold before. So I will never use Accu temp again.T. Davidson

Saw their ad for a $49 AC check/service. Called and made an appointment that was a week and a half away. My appointment was for 5/29 between 9-11am. On the morning of the appointment, I get a call that they need to reschedule due to an emergency install. I very much understand that things happen and you need to take care of a customer who needs a new install. I was very accommodating and said sure, when can you come out now? The response I got was the earliest they could get to me was June 8th. Really?? Im being understanding of my appointment being moved by the company and you move me to the back of the line?? The next appointment is almost another week and a half away. Terrible service out of the gate, Im calling someone else who can service my system in a timely manner. Again, I was being understanding and accommodating, but they move me to the back of the line. I would have understood a day or 2. Ill spend my money elsewhere. Thanks but no thanks for the great $49 deal!

On time & very professional, Bob Bayer the service tech was nice and explained everything he was doing.

I decided a while back that I was going to replace my furnace and AC this fall due to the fact that it was 20 years old. I first used Accutemp back in March when Jeff came to check out my furnace and was immediately pleased with his kindness and professionalism. They came back last week to do a seasonal maintenance and I went ahead and purchased my air handler and furnace for install the 25th . I came home yesterday to find that my air had went out over the weekend. Not only did the office respond to my phone call promptly but they were able to get me on the schedule for my install 1st thing this morning. Jeff and Justin were on time and did an excellent job. It looks great in it feels wonderful. I cant recommend them enough.

Logan was our technician today to perform routine maintenance on our AC. He arrived on time, introduced himself, made sure he had his shoes covered before entering our house. Very personable and so professional. He did a thorough job and explained to us what he did in layman terms. Asked if we had any questions. Before he left, he told us of we had any questions or problems to call. What a wonderful experience.

Excellent service! Travis showed up when scheduled and explained everything he was doing. I always turn to Accutemp for my HVAC needs!

Good, friendly service. Technician took precautions (mask and gloves, personal distancing) so that I felt safe.

I am very pleased with the installation of my new furnace and AC unit. The technician Logan has performed preventive maintenance and maintained maximum operational effectiveness in these units since being installed. Thanks Logan and Accutemp!, I. Elliott

The representative, Jeff was very personable and informative.

I was extremely happy with Accutemp’s service. This company was the ONLY company that solved, diagnosed and fixed the issue that I was having with my air conditioner. Doug, Dave and Jason were amazing. The owner actually came to my house to discuss the details of my air conditioner problem. He made sure that I was not uncomfortable in the heat and he replaced my air conditioner blower and lowered the speed so that it worked correctly. Thank you Accutemp! ☺️

I’ve used their services multiple times. Both technicians (Jeff & Jason) were very knowledgeable and friendly. I highly recommend their services.

I had a great experience with everyone I interacted with at Accutemp. From the technicians at my home to the staff at their office on the phone, everyone was extremely friendly and helpful. Pricing was fair and the service was top notch.

Just used them for the first time with a tune up coupon. They were able to fit me in the next day. Jeff the technician was prompt & courteous. Will definitely be a repeat customer.

Ive used Accutemp twice now for preventative maintenance and cleaning of my HVAC systems. Both times the technicians were extremely thorough and spent an extended period of time cleaning my units. It was worth the $49 to have someone do this for me rather than take apart the units myself and attempt to clean them. My house was noticeably cooler after the cleaning.

I have been doing business with Doug Dorsey at Accutemp for 10 plus years. This is a honest Man. I am pretty picky when it comes to having something done. He has always been truthful in anything he says. Several years ago. I had a issue with my Air Conditioner. They came out and got it to work. It happened again. {Not their Fault}. So. Doug came out . After some thinking. He gave me another Brand New Air Conditioner at No Cost to me. What other Company would do that? He also has Good People working for him .Two of his Techs came out the other day for a checkup and cleaning for my Air Conditioner. They did it correctly. Also they were very Polite and fun to talk to. These fellows names was. Logan and Justin. Could have not asked for a better bunch of fellows. There are a lot of company`s out there that do this. BUT. I am speaking from past times when they were here. They are HONEST People to work with. When I first started looking for a New system I called this other Company first. I will not mention names. Right away I told them my Air Quit. So they wanted to charge me a bunch of money to just come and look at it. These guys are also local. Years earlier. I had them to come out to check and clean my furnace. That was a Joke. When they left. I took the covers off the furnace and cleaned it myself. This is what you face out there today. I am known here in Bullitt County for also being honest in what I say. I did Professional Photography for over 35 years. I know what it means to be honest. One more thing. When my Old unit went out. I looked thru the Phone Book we get here in Bullitt Count. I came across this page. There was a full size picture of Doug Dorsey. I said to myself. This Guy looks honest. I called then. Back then this Tech answered the phone. I told him what was going on. He did NOT SAY. We have to come out and charge you. He tried to see over the phone if he could do something. No luck. So they came out. Without charging me anything. My old unit was shot. So went and got a whole new system. Inside and out. They did a great job. I am sure if you are reading this. You know how I feel about this Company. Please trust me. If you need anything in what I got. Get these people. I could say a lot more good things about Doug Dorsey and his company. I am going to leave my Name and email. If you would like to ask me some questions. My email is: [email protected]. My name is Walter Kalewski. Thanks for reading this. May God Bless you and our Country.

They scheduled me right away, and the technician who came to do the work was incredibly professional. For only $49, you cant really beat the value of peace of mind!

Justin, came on time to do our check up on air conditioner placed this past fall. Wore his booties and even had a ask on! Very professional.

They came twice to figure the problem out and the next day they never came because they asumed i would not have the payment why because im hispanic so unprofessional

We had to replace our entire system. I was impressed with everyone involved in our job. I never felt pressured, felt they were 100% genuine, and they were also able to accommodate us quickly since our A/C went out in this 90 degree hot and humid weather. I was very impressed by the crew leader, Justin. He kept me in loop and took the time to explain everything to me. Our job won most complicated job due to a previous hack job. I also didn’t realize there is an art to installing systems, but wow Justin made our new system look really good. They ended up having to make a custom piece to add to the unit so we would just have one filter verses 3. We also purchased the Solace filter and UVA light never knew these existed. If you have allergies, asthma, or breathing problems you need to give them a call. I can’t believe how much better the air quality is and I haven’t even got our duct work cleaned yet which I am sure is disgusting since we never knew we had other filters to change in the old system. Also, Justin made sure everything was cleaned up before they left which I really appreciated since I have little ones. They were very thorough. It was a great experience!!

The ACCUTEMP people provide prompt professional service. They are knowledgable, experienced, and explain the process while offering expert advice. Bob who services my furnace is outstanding, reliable, and trustworthy.

Accutemp of Louisville is a great company to work with. They have a lot of experience plus they will explain everything to you at front. I recommend them to all my friends. Thanks

Accutemp was referred to me by a family member and I couldnt be more happier. I purchased both heating & air conditioning. I thought they were very well priced and the service by the employees was excellent. I will surely recommend Accutemp to everyone I can!

AccuTemp is now my go to company for heating and cooling. I called after hours when I came home to a house that was 37 degrees. The on call tech was quick to respond and got our heat back up and running.

Our Tech Clark did an amazing job! I was super impressed with how thorough he was. He explained everything in detail and had us up and running in 10 minutes. I would recommend them to anyone needing help quickly. Im definitely using Accutemp for years to come.

We have been customers of AccuTemp for a few years. They’re dependable and easy to work with. Today we had our furnace checked by their technician name Bobby. He was thorough and made some preventative recommendations that will save us money down the road. Thank you Bobby!

My fiancey had our ac and furnace installed last week while I was out of town. I was a bit skeptical of the low price., Long story short. My house has never felt this great, system is quiet and it looks great. A++++++ highly recommed this company. !

Our furnace was not kicking on correctly. The previous homeowners recommended AccuTemp (4 years ago) and left their contact info on the HVAC Unit. I called them up and Mike (service technician) was able to quickly identify the issue and fix it in no time. Great service, knowledgeable technician, all-around great experience! Will definitely reach back out if we run into any further heating/cooling issues.

Great and quick service.Professional and courteous.Have used them before and always come quickly and on time.

In 2009, I had a new unit installed into my home as the previous unit was struck by lightening and completely destroyed. The unit has worked fine for the past 9-10 years. On November 19, 2009, the unit was not heating as usual. Serviceman, Jason, was dispatched to my home for evaluation. Appears the heat flame sensor was the culprit. Jason attempted to clean the previous part, and although it continued to work-hit-n-miss-he suggested a replacement. He left the previous flame sensor in case of a problem as it would get me throughuntil it could be replaced or looked at. Price $289.00. Advance almost a year, this year, on January 2, 2020 (almost a year later), same situation occurred, however, due to my lack of knowledge of HVAC issues, I contacted Accutemp for assistance. This time, serviceman, Bob, was dispatched to my home. He arrived on time, and was courteous. Same diagnostic problem:flame sensor had gone bad. In less than 10 minutes, heat was resonating throughout my home. I had explained to Bob that it had been almost precisely a year since I had the flame sensor replaced. I also explained that I had watched him and previous serviceman pull out some steel wool, clean the tip of the sensor, replace, and unit worked properly., and explained how the previous serviceman had replaced the flame sensor, and left the old one atop the unit for future reference (or use). The charge this time around, $198.00. ($91.00) difference for the same exact service.After he left, I removed the cover of the unit to find the previous part that I paid for, the flame sensor, was gone. The part that serviceman, Jason, left a previous year earlier was now gone. I do not know if Bob put the old part in the unit, and charged an outrageous price, or if he put in a new unit, but the old part is not where it was when he arrived. He either took it with him, or put it back in my unit, and charged a fee. Doing some research, I discovered how to fix the issue in the future, clean my own flame sensor, or replace the part altogether. You can purchase FOUR of the flame sensors for approximately $15 bucks or less, and in less than ten minutes, have the same outcome without having to contact HVAC serviceman, Accutemp, etc. and saving a couple hundred bucks. This does NOT sit well with me at all. Shame on me for not doing the research beforehand and saving myself a couple hundred bucks, but shame on Accutemp for charging outrageous fees for relatively simple procedures. What a way to make returning customers feel confident they are NOT being taken advantage of. Do yourself a favor. Do research on youtube for symptoms you are experiencing BEFORE contacting Accutemp or any HVAC serviceman and save yourself a few hundred bucks. Never again! If I do have issues in the future, you can bet I will contact another local HVAC contractor (after doing my research) and will NOT be using Accutemp for my HVAC service needs just because of the appearance of questionable acts. Why would you charge customers huge prices when the fix was simple, just a few moments of cleaning, and all returns to normal functioning. I can see paying a service fee, but almost $2-300, outrageous. Do your research!

I had my winter tune-up service visit yesterday and it reminded me how much I have come to rely on Accutemp’s annual maintenance plan. I signed up several years ago because my aging unit required some maintenance every year to keep doing the job. For that reason, it wasn’t as big a surprise when it finally gave out without warning. The estimator came out the same day and measured and quoted another system, presenting me alternatives based on efficiency ratings and other features. I made my selection and the crew was on site the NEXT day for installation. The money I saved due to the preferred customer discount on this whole house unit more than paid for my annual fees for the next few years.Even with a new system, I feel like I get value from these biannual visits. The heating/airconditioning unit is the most expensive system in my home. With the humidifier and the electronic air cleaner(which I love for cutting down the dust in the house) we depend on it almost every day for our comfort. I appreciate the testing of air flows and temperatures in different parts of the house I moved from a mentality of ‘if its not broke don’t fix it” to keeping everything in good repair, just like you would do with your teeth at the dentist.I appreciate having the customer relationship with Accutemp and would recommend the annual plan to any customer.

Fantastic service. Completed a full HVAC replacement (heating and central air) in a timely fashion. Quick, friendly, well-priced, high quality. Recommended highly.

Unprofessional staff

We had Accutemp come out and do a complete HVAC inspection for a home that client was about to buy, and Bob did a great job. Their price is VERY reasonable and all my questions were answered.

Logan came to our house and he was very professional and informative. Thanks!

Doug was our tech, he was very informative and helpful.

Our tech Clark did a great job.

On time, friendly and knowledgeable

Great, honest, reliable!

Not happy with the service. They came for a week-end call and charged $500 and left without fixing the AC unit. If they could not fix, they could have charged only the $99 after hour call charge. Not happy at all with the service I received.