These guys fixed up my beloved combat boots better than new! I wish I had a before pic -- they were torn off the sole, scuffed up, partially melted (campfire), completely falling apart in places. Theyre now in one solid piece, new soles, polished up, and reinforced in the back where my insole had damaged the boot. They even filled in the melted bit! With John and folks involved, Im sure these boots are going to last a lifetime.
EXCELLENT!!!! I only write reviews when I have a great experience and I did! John is a genuinely nice person and he made 4 pairs of my old beat up boots look brand new! Great price, great service, great people. Highly recommend!!!!
Great place to repair your shoes! Affordable and pretty quick. I was amazed! Will go there again if I need to do something else.
They saved 2 pairs of my favorite vintage boots. Very knowledgeable and very friendly
Excellent service for my work shoes! Will visit again!
They did such an amazing job fixing my shoes. It was literally like they were brand new 🤯 And its sooo affordable. I couldnt believe it tbh. Thank you!
So glad Shoe Wiz was finally open after months of being closed due to covid. My sandal needed a fix since the brown rubber was coming off, then a week later the brown rubber of my other sandal came off. The second time I dropped my sandal is when everything closed. The guy was friendly and gave exceptional customer service. It was my first time getn a pair of sandals repaired and definitely wont be my last!
I love Shoe Wiz. Johnny is the owner and hes the absolute best! Theyre so talented. They made me a custom backpack.So happy theyre surviving during Coronavirus. I get Beverly Hills service and craftsmanship for ½ of the price.
Amazing place. They fixed up some scuffs on a handbag I had with quick turnaround and it looks great. Friendly, top tier customer service. I will be back here for all my shoe and handbag repair needs.
They are the best in the game. No matter what county I end up moving to I come back here to get my shoes repaired. Apparently I am too hard on my shoes :-). Ive been going here for years, and Im always surprised by how much they can do to make my favorite pieces look like new. They also tell you when you when they dont think the fix is worth it!
The customer service was excellent and personal. The location is perfect for my work and the job was done well.
Great day customer service!Thanks again.
My shoes have seriously never looked this good...great customer service and incredible quality and craftsmanship. This is definitely my neighborhood cobbler! I feel the pep back in my step with great looking shoes. I will be a repeat customer and appreciate their extended hours to 7:00 PM to accommodate working professionals.
I love this place! I’ve brought in two pair of boots that I had heavily worn and they look brand new now. They can re-sole shoes or boots and condition the weather. Very affordable price as well!
They repaired zipper on bag, matching it perfectly. Also contacted me about my cell phone that I had left there. Honest, friendly and hard-working. One of the few remaining originals downtown. Support this business!
I brought in a pair of shoes for re-glue and they did a great job at that but, i also brought in a pair of shoes for cleaning and when i get them back it seems like all they did was unlace my shoes.. doesnt look like they cleaned them at all! would only recommend bringing in leather shoes for cleaning.
I took a dirty pair of tennis shoes in and he clean them up just as good as new
Excellent craftsmanship! I brought him two Allen Edmonds to repair. One was mostly good, just needed a new interior heel and the other was nearly destroyed. Both came back in incredible condition. He even took the time to ask why the shoes became so worn and made suggestions on how to improve longevity. Pricing is fair. Not the cheapest and not the most expensive. Will definitely continue to use.
We brought my wifes shoes into be stretched for a better fit. It was done in a timely manner for a very fair price! The owner is super personable and welcoming. Its one of those places you can feel confident and recommenced to friends. The shop feels like your shoe repair place. The app is very cool looking as well. Havent tried it yet though.
Great work and service! Highly recommend.
I had a handbag repaired at this shop and I was delighted with the excellent service. I highly recommend! Very friendly too! This is one very happy customer.
Great, reliable local business with excellent customer service. I have come to these guys with repairs as well as shines. Ive also brought luggage to be repaired and they have always done an outstanding job. Their prices are reasonable too!
Moved to the History District in 2015 Summer. Winter boots were not looking good..Dropped off the same pair shoes 3×3 different problems in the last 3 months... can’t imagine going anywhere else for the smiles & laughs!!!I really needed that today..THANKS U guys!!!🤩🤩🤩🤩🤩 💕
Excellent old school craftsmanship. Very good prices. He has repaired over 20 pairs over the course of the last 9 months. He is friendly; just not a lot of patience for anyone high maintenance. Can you blame him?So long as his prices stay low and his standards for quality remain, I will be back again and again.
Very unprofessional staff. I brought the pictures of my shoes to get the quote - I didnt want to bring the shoes for nothing, so I showed them photos of my problems and asked how much it would cost. The first man couldnt give me a quote. Then, another man came up and it was obvious that my questioning about the price really annoyed him, so he just rudely brushed me off with the attitude. But the final drop was when the third guy, the older man with short grey hair and glasses on, asked me what kind of material my shoes were made of and I replied Im not sure, its fake leather. He started laughing hysterically saying that there is no such thing as fake leather. Then he continued laughing very loud - the whole store could hear it. Guess what - there IS such thing as faux/fake leather, faux/fake lashes, fake fur, etc! Im not a shoe repair man so I dont know the technical term for that kind of material! Its very obvious that the staff at this shop hate their jobs because they serve mostly rich people (thats why they dont tell you the pricing on many things). Oh well, so much for all the good reviews
This place is awesome!! The little tip on the heels of both of my high heel boots came off so I stopped here quickly at 2pm and they fixed it in 5 minutes for $10. Lifesavers!! Im definitely bringing in my 5 other pairs of heels that the CA streets love to ruin :)
In need of a shoe repair? Doesnt matter the type of shoe it is,dressing, casual, sneakers, boots,heels,for men and women. The staff is always friendly. Parking is a bit of hassle but,I always find a spot.
Seriously, no better place to go. He is a master at his craft. There is no one else I would trust with my shoes. I can fix literally anything! Excellent service every single time (and I have been coming since 2013!)
Nice staff with amazing rates. My husband needed his boot fixed and they had it done in less than 48hrs for him and allowed us to pay part upfront and the rest on pick up. They did an amazing job on it to
They are wonderful! I completely broke the zipper to my favorite pair of boots and they fixed them up great! I didnt think that it would be able to be fixed, and I had taken them to another shoe guy beforehand and had no luck. Not only did they do a great job, but they were ready in just a few days. Great pricing as well. Ill be back!
These guys do great work. They are generous with their time, not charging for minor 1or2minute work; they treat everyone who comes in kindly; and of course the work they do is spectacular. Ive been coming here for years for all of my shoe repair needs, and maybe Im too lazy to go shopping but I havent bought new shoes since I walked in. Hovik says, a few more fixes and we would have basically made new shoes for you over the years. Ive appreciated all of the work they have done for me and I am sure that you will to.
I bought a pair of heels and could not get the zipper up to save my life. I called around town hoping something could be done, just to get disappointed. Until I contacted Shoe Wiz and explained my problem. The Rep. told me to bring it in, and I did. When I got there they were not only hopeful, but very courteous and professional. After assessing my problem, he told me that not only could it be fixed. It would be ready the next day. I picked them up this evening, and the Shoe Wiz worked their magic and remedied my problem! The shoe fits perfect and zips up over my fat ankle. In which it did not do before. Thank you Shoe Wiz, your price was fair and your service was phenomenal! Im happy to say that you got my business and all my referrals! Couldnt thank you enough!!!!!!
Im super satisfied with how they fixed my shoes! I took my shoes in to have the heels replaced and I came out with a shoe that looks almost like new! For what they did, the price was more than reasonable. Im definitely going back.
Its another great day in southern California Edison companies we have a special promotion for those of you it would like to get your shoes cleaned or if you like to getting repaired or if you had to drop them off or if any questions regarding the merchandise and we Carry in our Stars please stop by and see one of our specialist today and we probably to help you keep in mind that your heart is warm and its a warm place inside is not cold be my guest go free to stop by and see me have a good day
Max is a gentleman and a consummate professional. He was honest and helpful and so kind. Also he responds to messages very quickly. Lucky to have found Shoe Wiz Instant Shoe Repair!
I went here because the cobbler I usually go to closed early as it was a rainy day & their business is located inside the car wash store. I feel like I was way over charged for the 2 shoe repairs I got & my shoes still had dirt on them when I received them back. For the price I paid for 2 I got 6 repairs at the other cobbler. Shoe Wiz wasn’t an instant turnaround & I could have just bought new shoes for the amount they charged me.
Great quality work. I came in to replace my soles. Instead he recommended doing just the heel and a patch for the inside heel. He made this recommendation because to replace the whole sole would almost match the price of buying the shoes new. I appreciate that kind of transparency.
These people are incompetent. They refused to fill out a form stating the condition of my shoes for my credit card’s insurance. This was a paid service and they denied to fill it out. Don’t waste your time. Go somewhere else. A vendor should cater customers needs.
They are magicians, they can restore to make your shoes look as good as new. Quickest service. Keep it up...
Great work and incredible service. My wifes pink Gucci loafers were badly scuffed. Look like new! Fair price for great work!
Great shoe shine and repair shop! Will definitely be back.
Ive had several pairs of my Wifes shoes and my boots done. They are the real deal here. When other places couldnt Shoe Wiz could. If I ever move from DTLA I will still make the trek here...they are that good.
I bought a sack of shoes, (no kidding, a sack of shoes) with various types, heels, boots, work shoes, and they did quality work at a great price. I still have another sack at home that is waiting for some TLC.
Ive brought multiple pairs of nice designer boots here to have the heel replaced and no one Ive found does it quite as well, for a good price and as quickly. Plus the guys working here are super friendly.
They do an amazing job here! Best restoration I have seen in a while
What a rockstar spot this turned out to be!! I came in at opening with my favorite heels that were torn up during a night on a tough tile floor. He fixed them AND delivered them to my hotel in one day!!! My shoes look better than new and I’m so floored with their genuine work ethic and customer service skills! Yay to small businesses that work hard for their customers!
Instant service for shoe repair. They always have great customer service and quality work. Payment is due in advance when dropping off.
Fantastic, reliable business! Theyve always done a great job on my shoes (polishing, resoling, etc.)
Went there about a month ago. Shined my shoes really good and picked my sole that was was starting to come apart. Really friendly guy, great service.
Just got back from Amsterdam and brought back some leather boots!! Very excited about these shoes but after 2 days of wear I noticed the heels becoming quickly worn.
Excellent service and very reasonable costs. I wish more businesses were like this.
They do excellent work at a fair price & they are really funny too!
I found them! YES! My shoes look like new at 100%! Satisfied, very Satisfied! Thank!
John and his staff are really knowledgeable, helpful and fair. Had questions about what to do with my boots and I left super satisfied with the work.
This place has good prices but, lacks craftman ship. They have so much business that it takes away from the details.
These guys know exactly what theyre doing5 star service/work!!!!!!!!
I gave somethong to sew. No news from him I had to go to the store to get news from it and nothing was done. VERY UNPROFESSIONAL I DONT RECOMMEND THIS PLACE AT ALL
Indescribably good service. The owner even loaned me a pair of boots to wear while he repaired my Birkenstocks while I went and got a croissant at Bottega Louie.
Im a professional tango dancer, and have brought my shoes in many a time to be reheeled, stretched, repaired, and revived. Thank you Shoe Wiz Instant Shoe Repair for keeping me dancing without having to buy shoes all the time!
The guy who i talked to is super personable and helped me with everything i needed to maintain my boots from home. 100% going back to get my other pair repaired.
Great people and great work and prices
Really lovely folks. My sole was torn from the uppers woke I was downtown, they fixed it in 20 minutes, even lending me a pair of work boots so I could run down the block and grab a coffee!
First Class Service...Reasonably Priced...
Fantastic place. Come and hang out
My clogs are so good
Great work and great price!
Fast, excellent work.
Great
Instant service with helpful suggestion
Thank you 🙂
Great service. The owner has great attention to detail and really connects to your needs and make it quick and effortless. Hightly recomended.