Had a issue with my suv while in Vegas for ice skating competition. These guys fixed it for a reasonable price and did a awesome job of getting me back on the road. Staff was super friendly and helpful and over all great job
Highly recommend if you drive an Asian import! They did an oil change, rotated tires, replaced some light bulbs and checked for a couple other concerns all in under an hour. The man at the desk was super friendly and helpful. The best part was the cost. It was the least I’ve ever paid for an oil change for a similar year and type of vehicle. We’ll be using them for all of our car needs!
Great customer service, Jim answered all of my questions patiently. My cars oil change was completed within an hour. I scheduled my appointment in advance and this shop seems to be quite busy- this is definitely my auto mechanic for my Toyota Camry Hybrid!
We had a strange problem that was previously diagnosed, but we didn’t feel confident with their diagnosis. I spoke with Jim and he felt confident they could find and repair the problem. Complete repairs were done and delivered as promised. Great shop, busy so you know the word is out about their quality work.
Asian Imports was very professional and transparent. I asked for an oil/filter change and to have my tires rotated. They completed the oil change with no issues and called me to suggest I NOT rotate my tires because of the tread wear differential... it made more sense to leave the tires as they were. This was nice of them, and helpful. They could have just done it anyway, charged me, and moved on. I do recommend them.
My alternator failed per AAA. Jim at Asian told me to have the car towed there and he would do a diagnostic test and call me with the results. The alternator, thermostat and needed to be replaced. The car was ready within 24 hours. The car dealer told me it could take 3 days. I was very appreciative of the time frame as there were no available cars to rent. My car is running beautifully!
Everything was wonderful: the shop, the service staff, the quality of service, the price, the quick turnaround, and the attention to detail. Will definitely be a lifelong customer. Thank you so much.
I took my car for an oil, lube, and filter and 2 drive belts. I dropped my car off at 1030 hrs and told it would take 2 hours. I returned about 1140 and my car was parked where I left it. The Manager said he thought I left and was coming back the end of the day. All that is minor compared to this: went in for a basic oil change and came out with the deluxe. Furthermore I had a list of about 1600 worth of work after I just spent 1600+. I would think before doing the oil change you would be given the option of not doing it since the car needed so much work. I will never go back to Asian Imports. In the past I gave an excellent review. Delete the excellent one.
Very professional easy to schedule and work performed seamlessly. My experience with Asian Imports goes back several years. They take pride in having a quality business. Very much appreciate this!
Used these guy a couple of times, on two different cars Lexus and Equus. Both fixed were complicated. These guys did it quickly, let me find some cheaper parts, and installed them perfectly. Much less costly than dealership and much more experienced mechanics. Costly, but great value.
Very quick and efficient. Competitive pricing. Said they would be done by the end of the day and finished a good solid 2.5hrs before.
Always courteous and keep me up to date on work involved and cost.Jim explains everything clearly.
Had my A/C recharged, oli change, etc. Im extremely happy with Asian Imports, alway professional, friendly service.
Arrived at 9:30 without an appointment, they told me they would be able to take my car, service engine light was on, they called at 12:30 described the small problem and I was able to get my fixed car at 2pm, I’ve used these guys before, always do great job always explain problem(s) they found, excellent work excellent service
Asian Imports did a great job with an unexpected and significant repair. They were easy to work with in scheduling an appointment and explaining their process, quickly examined the car to diagnose the problem, called me with a very detailed itemized estimate, and completed the work within the timeframe they projected (and a few hours earlier). Theres never a good time for a car issue to arise, but Asian Imports made the process as easy as possible with timely, clear communication and helped make an unpleasant situation better by quickly remedying it. I would use again without hesitation if the need ever arose.
Had my car checked out by Tom, he was very efficient and knowledgeable.Thank you Tom and Ben.
It was my first time personally using Asian Imports, and Jim went above and beyond to give great customer service. I recently took my car to the dealer and was told I needed $1600 in work done. I then took my car to AI to have one of those items done [power steeling fluid for $140] and was told I needed another $2300 in work done. This was very frustrating, but unlike at the dealer, Jim offered to show me exactly what the problems were and walked me through why it was important. He literally raised my jeep up so we could walk under and take a look at everything. I have very little knowledge of cars and mechanics, but he patiently gave me clear explanations that were super helpful. Carol, at the front desk, is also the best front desk person I’ve experienced in years!!!
We have a Dodge Grand Caravan and it had a problem starting before we brought it here. They fixed it up by giving it a new fuel pump and check valve and now the car runs like new. I definitely recommend anybody with car problems come to this place.
Excellent service. Jim explains the process thoroughly which makes the customer understand how to take the best car of your car.
Since moving to Vegas, I have found a lot of options regarding mechanics. These guys have always taken care of me in a timely manner with no issues or surprises. Prices are fair, and customer service is excellent.
Purchased used Honda CRV. Had multiple complaints, struts, transmission mounts, shaking, shuddering, thumping, body roll, and numerous warranty claims with dealer and Asian Imports performed a diagnostic, explained suspension was replaced and transmission mounts were fine. Made recommendations and absolutely made a huge difference. Jim was very friendly.
Finding a trustworthy and reliable auto shop can prove to an unattainable task most often. Asian Imports checks all the boxes one can only wish for in a auto shop. From Carol in the office to the technicians in the back. I never have to worry or question if the work was performed correctly or if Im being sold something that I dont need. Tom makes sure my vehicles stay in top shape. I wouldnt trust my cars with anyone else.
Asian imports has been my go to auto repair place since I moved to Summerlin over 2 years ago. They go over and above in their service and make you feel as though your the most important customer. Great service, great value, great people and I trust them
Check this out for service. On a recent Friday afternoon (at 4:30), the check engine light came on the dashboard on my Subaru. After determining that oil level was down, I topped that off. However, the check engine light remained on. Great, the weekend is ruined, so I thought as this Subaru is my only vehicle.Upon googling mechanics near me, I called Asian Imports in Summerlin. With a few probing questions, Jim assessed that it would be safe to drive short distances. If I could swing by his shop before close, hed run a diagnostics test.I arrived right at 5:00. Jim ran the test, deleting the light on the dashboard. He assured me from the results of the diagnostics test that the check engine light was nothing major and was likely caused by the low oil level at the moment.Jim did not charge me a dime! And I wasnt even a customer! I was all smiles, of course, and enjoyed my weekend as planned.Having just moved to Las Vegas, I had no idea what mechanic was fair and trustworthy. I found that combination in Asian Imports and have since had an oil change done. Carol at the front desk was friendly, professional, and kept me informed. Im sold on their business and will continue to have my vehicle serviced and maintained by the trustworthy and knowledgeable folks there.You can trust Asian Imports, too.Jack T.
Staff was extremely friendly and professional. Great job for a reasonable price. My new go to place for any repairs and/or maintenance.
Always excellent helpful service.
I took my Honda here for an oil change, some other general maintenance, and because I was having an small issue with the start/stop button; they took care of everything in one day and for less than the dealership quoted. I will be returning here for future service.
Great experience. Carol from the front desk kept me informed at all times on the status of my vehicle. The price of the repair was great. Definitely will recommend my friends and family to go here!
Always great service, prompt, friendly and greqt at diagnosing and solving problems.
Always great service. Very professional, courteous, and responsive. Carol up front does a great job as well as Jim and the rest of the staff.
Professional, knowledgeable and efficient. Carol and Tom were great.
Kathy, the service writer in the front office, is exceptionally friendly and professional, she has been in the business a long time and has excellent communication skills. She has a knack for explaining the inner workings of the services that are needed based on your vehicles current functioning so you understand the process and the services that will be provided to you. I have been coming here since 2017 and each time I have driven away with the confidence that the employees here have done their best to really take care of my car. Thanks guys!
Knowledgeable service rep and mechanics. Very refreshing from what I have been used to at dealer shops! Courteous, clean, efficient. NO high pressure tactics . . . everything very well explained. Five Stars!! I feel good that I have found a great shop for my future maintenance needs.
Outstanding service, professional and reasonably priced.
Kathy, Jim & everyone that works there are always professional, pleasant & friendly to deal with. I know they will ensure that my Honda 2012 & Honda 1996 are in excellent working condition when I leave the shop. If other things need to be repaired they will notify me & give me a quote for my approval. Thanks for taking care of my vehicles and me & providing me with a ride to my home so I do not have to be at the shop all day. 😊
Drove over a nail, they repaired it in 5 minutes. I use them for my regular maintenance of my Acura and they always do a great job
I took my car for an oil change and mechanic discovered a blown strut through their standard inspection. They called me and gave me a quote and finished the job the same day.
Very friendly, polite and professional. They took the time to answer my questions and did not rush through with answers I didnt understand about my brakes.
Just wanna say that the bad reviews prevented me from taking my car here. Thank you to all the people who wrote honest reviews about their bad experience. Hopefully you guys find an honest place to go to.
Asian Imports has been our go-to mecca for car maintenance since we landed in Vegas 16 years ago. A brilliant place that does top-notch work; keeps our vehicles running smoothly at their antediluvian ages; with professional staff and courteous service at decent prices. Highly recommended.
Asian Imports got me in quickly and serviced my car on time and on budget.
I love the professional and personal and direct services. Ive brought my Exterra here for 6 years and am quite satisfied with their advice, expedient services, and cost. I see other happy customers and overhear some advices to them. Kathy at the front is quite helpful with appointments, rides, billing, etc. Makes everyone feel comfortable and welcomed.
Asian Motors is the only place I bring my car. Nissan 2007. Never had a major problem in 13 years, due to great maintenance. Honesty and caring group!
Jim the shop manger is hands down the best, along with the rest of the staff there. Started using them 2yrs ago and wont go anywhere else!
As usual nothing but the best of service. And as usual from the BEST people.
Being new in town, I wanted to take my Subaru to a shop that was well rated and proficient in servicing foreign-made cars. The service adviser was knowledgeable and friendly. The shop was clean, efficient, and well managed. Wait time was nominal. and though the cost was a bit higher than expected, the service was excellent and my car is running very well.
Honest about what needed to be done and the pricing was extremely reasonable
I’ve used Asian imports for a couple years now. From the moment you call to make your appointment with Cathy, till you pick up your car at the end of the day, or when it’s done, they are professional, thorough and informative. I am completely satisfied And confident with the service I received from them. Thank you.
Great service. Up front about what needs to be done and clearly explained. Timely service despite walking in without an appointment. Conveniently located to get food within walking distance.
Great service! They went out of their way to get my vehicle repaired as soon as possible which I really appreciated as I was in a time crunch.
Took my car in for it’s very first brake change it had just began to make a light squeak sound, now all of them are making the same sound but worse and now when I drive over the Road reflectors when changing lanes it sounds like all my wheels are about to fall off
Very friendly staff, excellent auto technicians, competitive pricing (thats even before the coupons reduce the price). Whats not to like? This is a great place - plus they will even give you a ride home too! Ciao Bella!
Always professional, knowledgeable.
The work requested was done quickly and at the price quoted. I highly recommend them.
Quality service in all aspects, the only suggestion that I would have to include a shuttle service. Thank You My Mechanic Family!
Excellent service. I need a honest auto shop as I own 4 cars. I always recommend Asia Imports. They do not lie cheat or make up stuff to swindle you out of your money. I shall always return in the future if necessary.Jim and Kyle run an honest shop.I dont know a lot about cars. They opt for my long-term business -- which they now have!When I brought the car in, BEFORE EVEN LOOKING AT THE CAR, he identified the ones the dealership was probably wrong about. Then he personally spent an hour poking around in the car, and told me there wasnt anything wrong with it.I talked to several of his employees. They all seemed knowledgeable and friendly.Once I was stuck without a ride and the picked me up to get my car.
Jim, my contact, was very helpful and courteous. This is a trust worthy company and one that I will have do all the checkups, etc on my auto.
Ive been taking my Honda Civic to Asian Imports since moving here from the Bay Area in 2006. Theyre pretty reliable and find that the pricing is competitive as well. I havent had any negative experience dealing with them (thank goodness!). Definitely recommending Asian Imports to my family and friends.
Only gave a 1 because had to I would have gave a minus. Bad and destructive work. Had to have everything reworked all over again. I do not recommend this place
Amazing! Will be going for life for the quality and honesty.
Nice to have a good neighbor. It seems to be sincere and honest. Thank you in the future.
I have always received good advice and high quality service at Asian Imports. I highly recommend them.
Everyone is very nice and the place is clean too. They know what theyre doing, so bring your car in !!
I brought a not so gently used Honda passport and took it in to find out what all needed to be done and start the process of getting it in better shape after finding out it need a little more his then expected. I knew the brakes were bad but the rotors were completely GONE!! After paying for other repairs and brakes the rotors were not in my budgets. The amazing women at the front told me she would called the owner and after a few moments he agreed to throw the rotors in for free! Needless to say they will be the only place working on my car. I can not thank them enough.
Been bring my cars here for about 6 years. Kathy is the reason I keep coming back. Great service. Good pricing. Great quality of work.
Just had my first visit here. Stopped in for an oil change. 10:30am appointment. Car was finished, and ready to go by the time I had a quick lunch. The lady up front is very pleasant, and the price for the oil change was very competitive. Im in the market for a new mechanic, and I will certainly return for some more in depth services.
Update:I stopped using them over a year ago. They seem honest but they became more expensive than the dealership. I took my moms civic there and they were going to charge about $200 more to change out the steering rack. Plus they charged about $40 just to look at it. Thought that it was just for that particular item/service so continued using them for regular maintenance. 6 months later my Accords motor mount needed replacing. Again they were going to charge about $100 more than the dealership. So I found a different mechanic.Old review:Theyre less expensive than the dealerships and provide much better service (Ive used Honda and Toyota dealerships). They dont up sell you things your car doesnt need like cheaper garages do and especially the Toyota Dealership on W. Sahara.I like the fact that they use OEM parts. The place is clean and comfortable. Ive recommended them to people I know and they all had positive experiences.
Very professional, helpful, and reliable.I thought I needed a wheel alignment since my car was pulling to the left. And I went in asking for an oil change, tire rotation, and wheel alignment. They called me once my car was all done and I asked about the wheel alignment, they said that my car did not need one and that the tire rotation had taken care of the issue. So happy that they did not charge me $100 more for a service I did not need. I deeply appreciate that!
Feel like the service is always great - they try to get you in ASAP!
It’s always a friendly, thorough experience working with them. A definite treat when it comes to the car service business.
Weve had several different family cars serviced by these guys and they are always knowledgeable, respectful and considerate of your time AND costs!!! Highly recommended.
Recently moved to town and have been trying to find an honest auto care shop and I have found it here. Fair and competitive prices. Honest and professional employees. Loved the way they explained things about what the car needed to have done and associated cost. Also updated me on the overall condition of the car and things to plan to have done in the future. Great experience!
First time patron, very pleased with service
Thank you Asian Imports. I have known Keith for many years and he never disappoints. My battery died late Friday night and he met me at my car early Saturday morning (even though he was closed) and got me back on the road. They have taken car of mine and my husbands cars for years and we are always happy. Its great to have an auto repair shop where they are trustworthy, professional and get it right!! I would highly recommend that you check them out for your next car service.
This was my first ever experience there and it would be difficult to find a more pleasant stress-free experience than this. They updated me on what the status of the service and the car was ready in just 2 hours. Thanks guys!
Great experience. A must for sure, give them a try you wont be sorry.
Took car in for an oil change, ac recharge and general check up. They recommended doing head gasket and timing belt for $4k. Got a second estimate for $2k and after looking at the car the new mechanic didnt think doing the head gasket was necessary. Asian Imports was obviously trying to make work for themselves and overcharging for it. Will not be back.
I woke up this morning with an oil leak. I stopped by your shop to see if you would look at my car and see when I can schedule the repair to be completed. Even though you were very busy you were able to fix my car and get me back on the road the same day. And I really appreciated you taking me to my appointment while my car was being repaired.
Thorough knowledge of my old Honda Accord. Competent service on this car for years. Same faces and they get to recognize you. Their thoroughness in diagnostics may be confused with upsell but no pressure is applied. Repeat customer.
I called last minute on a Saturday asking if they could squeeze me in on a brake light repair so my wife wouldnt have to drive unsafely. Kyle at the front desk was very personable and made it happen. Great work, great service, great price. I was very pleased and give them the highest marks.
Very personable and knowledgeable. I take my car to them for all heavy maintenance repairs. They are fast, professional and have competitive pricing. Great alternative to the dealership!
Very professional and knowledgeable staff; I have brought my scion tc to the 215 and Jones location for repairs and I have never had any problems with punctuality and the price of service is very reasonable. Thank you for your professionalism and I do recommend you to anyone.
Always difficult when you have to move from dealer maintenance to an independent mechanic. This place is as good as the reviews say. Truly a mom and pop type shop. Very upfront about pricing and what they are doing. Gave me a complete rundown on my VW as to how she was doing and recommended what needed to be done versus the entire thirty point repair package the dealership wanted to do (at about a grand under what that would have cost).Just get a good feeling about this place and the people. I feel if something is ever wrong theyd be upfront and honest about what needed to be fixed.
Great and courteous service.
Ive been going to Asian Imports for over ten years. They are extremely competent, fast, friendly, and above all, honest. They are thorough, but they will also tell you what repairs can wait, and what should be done immediately. I trust them with all my work, and refer all my friends and family there. Thanks for being there, Asian!
I have used this business for 3 years and I have found them to be honest and professional. What I really appreciate is the fact that they tell me what my vehicle needs now and what needs to be done later so that I can budget for the future preventative measures. When comparing prices, I found these folks to be competitive and fair and at the same time providing the quality I am used to. At no time did they try to sell me service that was not needed. I would recommend this establishment to anyone who desires to keep their care running reliably. The key word here is VALUE for your money. You can pay more, but you will not find better.
I’ve been going to Asian Imports now here in Summerlin for the past 15years and they’ve always treated fairly. I highly recommend them.
Jim was super helpful in every way. He went above & beyond to make sure I knew what was happening & what my options were.
Weve gone to Asian Imports with each of my Subaru Foresters over the past 11 years. I totally trust them. This evening we had dinner with friends and got to talking about autos and auto repairs and...it turns out they use Asian Imports as well. Their experiences with Asian mirror ours. Asian Imports is professional, well-informed, customer oriented.
The people at Asian Imports are not only knowledgeable, but are friendly. They make you feel welcome. They explain what needs to be done on your vehicle and why--in terms that you can understand. I appreciate this. And... they do good work!I wrote this review 4 months ago, and after visiting the shop again, I stand by the above.
Excellent customer service and work performed
Fast, friendly, and efficient service...Thank you Jim.
Ive been a customer for several years. I have had consistent, quality service for all my vehicles. The best part is the owner, Keith, is a hands-on person.Kudos to that!!!
I have been using Asian Imports for mechanical work and repairs for many years and they have always fixed my cars to my satisfaction and at a fair price. They go beyond what the initial problem is to check out the entire car for other issues and they tell me what need to be fixed now and what can wait. I brought my car in recently for sluggish starting and they diagnosed a battery problem as well as a leaking water pump which were both fixed in the time stated.
Honesty.... This crew of mechanics know their business. If your car needs work, you should visit them and see what Im talkin about....
Very trustworthy, they have been servicing my Hyundai for over 9 years and I never had any problems with the service. The people that I have come in contact with (front office) are very friendly and knowledgeable.
The services provided by your staff are beyond exceptional...I know I can trust my car in your hands
Always excellent work. I take all my cars to Asian Imports and have been doing that for a long time. Honest and reasonably priced.
I appreciate Ben working with me on payment during these trying times of the Cornonavirus.
I love my Miata and have been taking it to Asian Imports for about 10 years. They have always done a great job servicing it. Its important to me to have a car repair place that I can trust. They are good folks.