I have lived in Sunrise Palms (senior section) for four months. It feels safe, other tenants are nice, complex is gated, always clean, maintenance department is always present & the manager is pleasant although COVID has made it hard to interact much. My unit is beautiful, 2 bedrooms with one bath, stack washer /dryer, dishwasher, etc. Best part is that the utility bills are low so far (still have summer coming). Only downside us that where I am located. I dont have a private patio area. (Mine is along-side the tenant walkway so I also cant keep the blinds open.) Otherwise, I am happy!

One thing that makes apartment living amazing is having a great maintenance team to handle things when you need them to. Here at Orchard Club, as well as Sunrise Palms, Roy is that team. Although, the other guys are good too, I can honestly say when Roy comes out for an issue he is timely, efficient and very personable! Roy does an excellent job of explaining what the issue is/was and what to do to prevent any further or additional problems in the future.

I havent moved yet. But I been trying to contact someone here to apply. And no response. No one answers there phone and there website has to different pricing. I would like to apply. There website is wrong. They never update website.

I went into the office to ask some questions about the property. A guy by the name of Marco approached me he was able to answer all of my questions. As I was leaving I meet the assistant manager Selene who was very friendly. We kept apartments. Would recommend 👌

Selene are Marco are awesome! Theyre both nice and have great customer service. Selene was great at helping me fill out the application. The community looks really nice and clean. Way better than where I currently reside at. I cant wait to call Orchard Club my new home.

Roy F is always professional and helpful. He shows signs of great leadership. I am glad whenever he shows up for a job in my apartment, because then its always done well.

I have lived in this complex almost 4 years. This 5 star review/rating is about one person in particular..The maintenance man Roy is absolutely phenomenal! I have had a few issues in my apartment and he is THE ONLY maintenance man that has come in and inspected everything and fixed and or replaced anything that needed to be done. Anytime he comes in with a work order I don’t ever have to call back about the same issue because he handles it that day. Another thing I love is he is very friendly and anytime he is doing something he explains what he is doing, why he is doing it and what caused the issue. Very informative and I wish I was able to request him anytime something happens! Thank you Roy!! You make stressful issues not as stressful as they are!

It’s a great place to live I enjoy it so much I have been here for the past two years and I love living here it’s a great and clean place to live

Just moved into SunRise Palms Senior Apts yesterday & I had a maintenance issue this morning & got a quick response from the maintenance man Roy. Thank you so much for fixing the problem & he was very polite & professional in caring about my issue & made sure it was taken care of ☺

I just want to give a BIG thank you to Ana. She really helped me to find the place of my dreams. She was so kind sweet, and patient with me also her professionalism was AMAZING 10 out of 10 for me my experience was FANTASTIC LITERALLY!!!!!!! I can’t forget the process/ progress was so EASY & FAST like 1,2,3...... When getting approved and ect. I couldn’t be more happy also grateful with my service. Thank you again Ana 🙏🏻

Cant you change the fitness center to 24hrs? Not everybody is home during the office hours alot people work during the office hours.

I’ve been trying to call for a 1b1b and no answer ! I’ve called dozens of times and emailed.

Our water has been shut off today with no notification. No email of any emergency sent out. We had our water shut off last week, again, after we have spent the whole summer of every Tuesday with no water. How do you shut water off with notification? I have small children in my home.

Please please please do not waste your money on these apartments. They change mangers seems like everyday so you don’t no who is who the staff is highly rude I work a lot so I’m usually never home but when I am home I can never use the pool because it’s either Broken or out of service the whole summer the pool didn’t work so I had to take my son else where to swim the gym is only open during office hours and half of the equipment doesn’t work it suppose to be a gated community but even the gates doesn’t even work barley fixed to yesterday and didn’t even send out a flyer for access I’m not the type of person that causes problems I mind my own business I work and take care of my child the staff should really be nice to the tenets but they don’t care they never fix anything on time and if they do seems like they higher your rent. The new manager just have a mean soul he’s always rude wants to know everything but don’t want to fix nothing

Scheduled an appointment for a tour and when I arrived there was a line in front of the leasing office which was apparently closed. Called the number on the door and no answer. Not a good look for prospective tenants.

I am very disappointed living here. I have been here since January and I must say I regret it! I cannot understand how I am paying for amenities that I rarely get to use. The gym is ONLY open when the office is open and the pool is often closed. There are no signs posted to say why its closed! Often times the key that I was given doesnt even work in the lock. I have traded mine out several times. Even had to throw rocks at the office door one day so the office staff could let myself and children out of the pool area. There are tenants that are willing to climb the spiked gate to get in. I am NOT one of them. I feel that one should be able to use the amenities I pay for without risking harm to myself or my children! Today (Labor day) is a major holiday where people tend to BBQ and go swimming yet that is not an option for me or mine. I tend to work the same hours that the office is open which means I also cannot use the gym. Not to mention the office staff treat you as though you are beneath them. I understand that this is an income contingent apartment complex, but I should be treated with respect not a criminal or an uneducated individual. I would like to think my review would help change something but from reading the reviews that doesnt look likely! I was desperate to find a place when I moved in, but I REALLY wished I had read the reviews more carefully before I had. This has been issues for many years reading them now. Dont believe that they fixed them. They have not!!! Sadly I cant move anytime soon due to not having the resources to do so. So maybe this will help someone to not make the same mistake I did.

My family and I have been living here for about 4 months now, German at the leasing office was very nice & answered all our questions. When I was looking around for apartments in Vegas the reviews always throw me off but if you look at the reviews about Orchard Club the only complaints are about the pool being closed & the gate not working.Since I’ve lived here the gate has broken a couple times but it always gets fixed so it’s no big deal. The apartments are quiet and my neighbors are friendly. The groundskeeping here is PHENOMENAL! very clean even when other tenants are tossing trash everywhere.My apartment is spacious and perfect for our family of 4. We haven’t had any pest problems, I work hard at keeping my place spotless.The only complaint I do have is that the small park is broken & doesn’t look like it’s going to be fixed anytime soon but there’s a large park right around the corner that keeps my kids busy.

Havent lived there but from reviews Ive changed my mind get those problems fix

Its very sad when we can not enjoy the pool They seem to think they have to close the pool when they go home. so here it is on a Sunday at 5:30 its 104 and the pool is locked up yesterday same thing . Its bad enough they have cut the pool hours down to 8 pm when it was 10 and should be 10 but really 5 on the weekends and 6 weekdays WRONG!!!!!!!!! WE SHOULD NOT HAVE TO GO SOMEWHERE ELSE TO GO SWIMMING. I WILL BE CALLING EVERYDAY AND TALKING TO OTHERS TILL THIS IS FIXED!!!!!!!!!! MAYBE WE SHOULD JUST PAY PART OF OUR RENT. SEE HOW THEY LIKE THAT THE POOL IS PART OF WHAT WE ARE PAYING FOR AND IM SURE THEY ARE CLOSED TOMORROW SO NO POOL ALL DAY ..........HAPPY HOT 4TH OF JULY FOR ALL OF US AT ORCHARD CLUB APARTMENTS :(

Rent kinda high but talk to the right person...

WE JUST DROVE BY AND ENTERED THIS COMPLEX BECAUSE WE ARE LOOKING FOR AN APARTMENT TO RENT, AS SOON AS WE SAW THE ----- ROAMING AROUND, MANY APTS WITH WINDOW BLINDS BROKEN, 20 YEAR OLD CARS, CHAIRS OUTSIDE OF FRONT DOORS AND SOME SKETCHY CHARACTERS WE DID NOT EVEN BOTHER TO GET OUT OF THE CAR....RUUUUUUUUUUUUN !!!!!!!!!

I use to live here