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Altessa Apartments
100 Park Vista Dr, Las Vegas, NV 89138, United States
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Altessa Apartments

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Sh
Review №1

My husband and I needed a place to stay when we relocated to Vegas. I knew exactly where to go! I had stayed at Altessa a few years ago, so there was no question where we would stay. The whole application process was super easy, as was our move in. The office staff is so great! Thank you Mariela, Kari, and Gray! They were so great to work with! The property is kept in really good shape. Our apartment was a 2nd story, 2B/2B unit. It was perfect for what we needed. The main bedroom size was much larger than I thought it would be. It easily fit and oversized Queen bed, two large nightstands, and a big dresser. The walk-in closet was a dream! My husband used the gym daily. For his needs it was great. We never had an issue with Bugs at all. I didn’t ever see one in our unit. They are serious about pest control. The dumpsters are easily accessible for each building. It’s a great place if you have pets, too! The big pool is a plus. Our only wish was for an additional hot tub (one gets very crowded on weekend nights) and a BBQ closer to the far away units. Overall it was a wonderful stay! It was just the perfect place to stay while we shopped for a home.

ed
Review №2

I have lived in Altessa for so many years and it has been a great and positive experience. Everyone is very friendly, professional and the communication is just great. I only needed maintenance couple of times and it was made within the same day! Even in emergency situation I was able to reach someone!!! Property always clean, well maintained, very good w communications! Mariella and Kari are doing a fantastic job, very much appreciate all You do!!! Thank you!

Ch
Review №3

I recently moved in to Altessa and I cant say enough good things about my experience here thus far! Kari has been amazing! She had consistent and quick responses to any and all questions that Ive had. Super friendly team and Manny who came by to touch up a few things was very professional! I would definitely recommend this community!

De
Review №4

I showed up to look at a three bedroom unit this morning after getting off of a plane. Kari (my agent) not only was personable, but knowledgeable about the property. Unfortunately, after filling out the application, I found out the unit was taken. FORTUNATELY, Kari went above and beyond and got on the phone and found me the exact same layout in a different location. It’s the above and beyond that she didn’t have to do that made me want to say thank you and write this review.

Ga
Review №5

Awesome Sauce. I am in awe how professional the staff and maintenance crew were as I recently had to move rather quickly.The best way to describe my apartment as well as my experience in moving in would be a lagniappe. Super sized cabinet and closet space. A few neighbors in my first three days greeted me as a new member to the Altessa family. Now I saved the best for last, my oversized truck fits in my garage. Kudos to Mariela, Kari, Jessika, Manny and Jorge.

Li
Review №6

A lovely, and peaceful place. The office staff are wonderful. Would recommend this to my friends.

Da
Review №7

We havent lived in an Apt. in at least 20+years, the team here is fantastic. Friendly, respectful and attentive. We had a leak in the garage from an upstairs neighbor, got resolved quickly and they fixed and painted the area. We are following the protective runs during this pandemic and the staff when they come to your door are just as respectful. Moved into Altessa in 2018. Great access to shopping, walking/riding paths and parks. Again all I can say is KUDOs to the team at Altessa.

Mr
Review №8

Beautiful, spacious place to live. very clean and friendly area. been living here for a year, and the staff is very helpful and accommodating. Id highly recommend living here.... Note: added a picture of the beautiful park right across the street that we take our dog to for lunches and just a nice walk.

Da
Review №9

I am pleased with my apartment. I just moved in last week and have no complaints. The apartment was clean and ready for move in. The staff is absolutely wonderful to work with! The price is reasonable for the area.. SUMMERLIN!

Ea
Review №10

This is definitely a 5 star complex,from the way its cleaned to the office personnel,Gray himself was very helpful. 👌

Sa
Review №11

I felt like I was truly at home here at the Altessa Apartments. I met so many people who were friendly and welcoming me into the community.I arrived here knowing that I would be looking for a home. Altessa gave me that feeling. THANKS YOU GUYS.

Br
Review №12

Clean, comfy, safe! Love my time here~

Jo
Review №13

I didnt know what to expect moving from California to another state. I have lived at Altessa for the last 4 years. I can honestly say they have been great! Since I moved from another state, I did not see the apartment until the day of move in. It was clean and the staff made the transition so easy. The complex is quiet and there is so much green! The office staff is nice and professional even the new faces. Maintenance is quick to attend service calls when needed. I highly suggest living here!!

Je
Review №14

Even thro I did not rent here due to transfer of my job. I did have an awesome tour experience. I would love to have rent due to Karis outstanding knowledge of the community, and warm hospitality. She was very sweet about me not renting. If I should look to move to the Las Vegas area again I will most likely move there. I do recommend Altessa just for the staff a lone. Again thank you for making my experience awesome!!!

Am
Review №15

Great area. Nice people in the community. Horrible staff. Rude sometimes when I go in the front office and theyre only looking to profit, not to actually help keep long term residents. Which is understandable from a business stand point but they will no longer have my customer loyalty or trust, which in the long run should mean more to a business. Horrible pricing structure as well. Way too expensive compared to most places in the area and not worth it. They would only get a one star if it wasnt for the nice area.

Al
Review №16

My wife and I have been residents of Altessa for about 4 years. We are senior citizens and our background includes about 40 years experienceas property managers, so we are keen on customer service and good management. It delights us to report that Altessa is an excellently run community. They are quick to make repairs, the staff is courteous and friendly, and they keep the facility clean and operational. It is a community of people who have animals, issues and independent ideas, but the staff seem to manage it all very well. We have never expected perfection, and you will not find it here, but the staff and maintenance crew do an admirable job of keeping the place clean, quiet and orderly. The location is phenomenal and the quality of construction is superb for high density complexes. We are pleased to give it 5 stars, and our best recommendation.

Da
Review №17

Excellent staff from Leasing, Management and Maintence as well. Genuine kind caring people who are there to assist with any questions and concerns with utmost professionalism. Friendly and very polite. Great community with amazing amenities. Wouldnt want to go anywhere else. Any service orders get handled immediately. Absolutely ZERO complaints.

Ti
Review №18

Beautiful apartments.Unethical management.Beware of their attempts to charge you over the top, unreasonable move out fees. I paid a $400 deposit at move in. Not only did they keep that deposit and not provide me with a statement of what charges those monies went towards, they charged me additional fees above and beyond. Mind you, I left the apartment in impeccable condition. I even kept the apt. for one additional day to assure it was returned in excellent condition.However, management charged me for a worn out carpet pad. Keep in mind, I was in the apt for 9 mo. How exactly can a tenant cause a carpet pad to need replacing after 9 mo (but not the carpet itself)? Its absurd. Mind you, the carpet was given to me in terrible condition, which they knew.I asked them to provide me with a date the carpet was installed, however, management said they didnt know. How can they not know? Its their job to know these things. Its completely unethical.I am considering taking them to small claims court, based on principal.

Ma
Review №19

The office staff is never helpful. Fire lane? Not as important as being lazy! This place is literally the worst apartment complex in Summerlin.

Ma
Review №20

My husband and I are looking at apartments in the Summerlin area. We found Altessa and fell in love. The floor plans are huge and some apartments even come with a garage. The manager was so nice and answered all of our questions and was really helpful. The grounds look clean and the landscaping is cared for. I will be coming back to fill out an application tomorrow!

Ce
Review №21

Altessa has truly become home! After a terrible experience in my last apartment complex, this has been a 10/10 experience. The pool and gym are both 24 hours and always clean. The office staff is friendly and professional. My favorite part is maintenance. Jose and Jorge fix issues same day or within 24 hours. I have raved about this place to some of my friends and they are moving in next month!!

St
Review №22

The manager and the staff in the office are awesome! They always take care of our work orders in a timely manner and take care of any other issues we come across :)

Ri
Review №23

The Staff is great here!! Ive had no problems in my dealings with them. They are Extremely helpful and courteous.

Jo
Review №24

I just moved into Altessa and I LOVE it!!! Mariela and Kari really took the time to make my move in as easy as possible. This was my first apartment in the Summerlin area. I have a 2 bedroom with a garage that leads directly into the apartment. Out of all the floor plans I looked at in the area this was definitely the best one.

Va
Review №25

The management is at the very least misleading, bordering on fraudulent. We completed the full lease and gave an advance oral notice to the property manager then in charge, who said it was fine and that we were all set to move out at the end of the lease and nothing else was needed. When the move out date came the same manager told as that we owed almost $2000 early termination fee, since we hadn’t given the advance written notice, as provided for in the lease. We wish we didn’t have to go overseas, otherwise would have definitely taken them to court over this

Me
Review №26

Great office staff, property is beautiful! Maintenance is fast and efficient! Awesome location close to Red Rock!

My
Review №27

Oh my goodness. Where to start with this community?First let me say, Wonderful location!!Right off the 215 and Summerlin parkway!!Second, the environment is sobeautiful and peaceful. Everyone stays to themselves but everyone is so friendly.The maintenance is onpoint and trustworthy and comes within the day, if you call and schedule a work order. The property management, I love everyone in that office!! Unfortunately, because of occurrences, we have to move but because the head of property management is so accommodating and understanding!!! Im really going to miss this place.They have a beautiful pool and well maintained and sanitized gym! They even have cleaning wipes, so you can wipe off from your workout! The park is literally a ONE MINUTE WALK away and the best school is right down the road. Thank you so much Altessa for this first residency with my family. Im really going to miss you guys and saddened that we cannot continue. Best of wishes to you all!!Oh, also, the apartments themselves are very comfortable and just feel like home!!

We
Review №28

I lived here for one year and absolutely loved it! Management was amazing and incredibly efficient. The grounds were beautiful and well kept at all times. I never once felt unsafe or uneasy walking around the complex or the surrounding the areas. Its tucked away up in the hills and surrounded by high end neighborhoods and is a very quiet part of town. I lived on the bottom floor and hardly ever heard my upstairs neighbors, the apartments are very well sound proofed. Highway access is practically instant and its easy to take Summerlin Pkwy or the 215. The only reason I left was to move into a house. Swing by and view the grounds and floor plans, you wont be disappointed.

Ha
Review №29

Great staff, awesome location, maintenance is quick to attend to issues. I would definitely recommend!

Ch
Review №30

We were not at altessa long but we loved our experience. No noise. Right next to the 215. Amazing management! Beautiful inside and out. Cooling worked well.Our only complaint was parking. Typically your parking stall will not be in front of your apartment to our experience which means a bit more walking, but it wasnt far by any means.

Ra
Review №31

Wonderful place to live. Great staff at the office. Maintenance is wonderful.

Li
Review №32

I scoured apartments when I moved back to Vegas. Literally looked up neighborhood demographics, crime rates, distance from shopping areas and comparison of rates for other complexes. I originally moved in in 2013, tried another apartment in 2014, cut my lease short there and moved back to Altessa.LOVE the management. Natalie and Machelle are AMAZING. They treat you like family and look out for you whether its packages or just venting about life. Everything is clean, timely, great follow up... If I were to come back to Vegas I wouldnt move anywhere else!(Also, Gym is perfect size, pool is always clean, close proximity to several parks, it was perfect for my outdoor lifestyle and saved me a gym membership$$)

La
Review №33

Great experience at Altessa!We recently moved across country, after living at Altessa for almost four years. We loved our apartment and the grounds, as well as nice, quiet neighbors. One of the greatest things about Altessa are the helpful, efficient, and kind staff members. Some of our favorite people there were the fast, friendly, and skillful Jorge and Steve in maintenance, and the smiling, savvy and smart Ashley and Brittany in the office. Love those ladies! We received kind and considerate aid with anything we needed from all. I wish I could remember everyones names! Fantastic managers and assistant managers we were so fond of, include Machelle, Natalie, Lisa, Kari, and lastly Mariela, who has gone way above and beyond to be helpful and assist us with some things like mail mishaps, and letting us know about packages that were delivered, even after our departure. She has been helpful in so many ways, and deserves huge kudos and a giant gold star for her efficiency, organization, and gracious treatment of tenants. WELL DONE, Mariela, and ALL there at the office! We will always miss Altessa, our neighbor friends, and all of the amazing staff there, as well as the lovely neighborhood and nearby park. Should you have the chance to reside at Altessa, dont hesitate!

Dr
Review №34

I am a retired elderly doctor and my wife an I lived here while our new house was having the final bells and whistles installed on the home. We paid our final pre-agreed month and moved out into our dream home. We only brought a few essential items to get by and ate out everyday so for the few months it was simple and tolerable. I would read these negative reviews and take them seriously. I went to one of the mixers where the management were getting the senior citizens drunk and asking them to give this place good reviews.They sent us bill after moving out for an extra money unaccounted and I thought perhaps they sent to the wrong customer with such a hefty number. After my secretary did further investigation I think they must automatically bill everyone for something regardless so I suppose there is no discrimination of any kind. I don’t believe this to be acceptable though I am too tired to deal with all the hoopla, I bet they make a pretty penny pushing mouse print.

Ca
Review №35

I would not recommend Altessa!!!!! Scam company and terrible experience and management. If you move here make sure you take video and pictures at move out before turning in keys as I did after knowing and hearing other neighbors and their terrible experience being sent to collections. They will charge for things not even damaged and send to collections. If this happens go to court and contest it - the judge will be in your favor and approve to have all charges dropped because they can’t provide sufficient records and then the judge will make Altessa pay for all filing fees- terrible it resorts to that but it’s worth it or else the will send you to collections and force you to pay for things you didn’t damage. I was charged for full carpet replacement on a 10 year old carpet. By law it’s considered normal wear and they can’t charge and the office doesn’t keep records so they have no proof or means to charge due to inadequate documents and records. They just make up charges and guess- this is horrible !!! make sure you know your tenant rights as this company and complex will destroy your credit and if it goes to collections it’s considered landlord debt and you can’t rent anywhere else without paying in full first- terrible management and staff and a shame you have to go through all these things just to rent a place for a year and have this happen.

fe
Review №36

My experience living in Altessa Apartments have been amazing. My wife and i lived here for 2 years.The pool and amenities are by far the best I could ask for and I absolutely adore the location! The maintenance staff and office staff is my favorite - especially Mrs. Natelie and Mrs Michelle they are all so wonderful, friendly, kind and hard-working!Thank you for making us feel part of the Altessa family.

Mi
Review №37

This apartment complex discriminates wholesale against entire breeds of dogs, falsely claiming that the breeds are aggressive, while simultaneously claiming that they are pet friendly. This is beyond ridiculous, as aggressiveness in dogs is NOT BRED, it is taught or learned. Yet they do nothing to restrict aggressive people applying for residency- a double standard that should be pointed out to all who consider this management team.

Bl
Review №38

Beautiful property. Loved living here while building my home.

Ch
Review №39

Beautiful development in the best part of Las Vegas. Upscale and extremely safe.

Co
Review №40

I moved into a dirty apartment with bite marks all over the cabinets and broken window frames. The floors were not cleaned, there were stickers from past tenants all over the place.Since moving in we have had numerous things break in our unit on a monthly basis. Ranging from the fridge, front door, windows, and more.Our fridge ruined groceries 4 times before they fixed anything and told me it was normal for the fridge to flood.I pay more for a view of the mountains and really it is a view of a construction site complete with loud noises.I have called corporate at least 5 times to discuss my issues and can not get a call back. I do not recommend any of these properties, there are plenty of other (and cheaper) options.

Jo
Review №41

After looking all over the Summerlin area for a nice apartment with a garage I stumbled across these...and I am sure glad I did!! Great layouts, two car garages, granite, stainless appliances, Roman tubs, and on par rents for the area. Not to mention the office staff and maintenance are the nicest people Ive met at any apartment property! These were originally condos built during the Great Recession but they converted them to apartments because the market tanked...with that being said, they are newer construction and come with nicer layouts and furnishings. The move in process was easy, low move in costs, and you cant beat the area being backed up to the Red Rocks in a master planned community. Everything was great when we moved in, even got invited to a mixer with all of the residents (all that made it and liked a party). If you are lucky enough to get in here and get a garage, I say go for it, you wont be disappointed. These are a great stepping stone to start looking for a house in the area to purchase...if you want to leave.

Da
Review №42

Nice place with long pool and nice parks outside. Management wasnt very helpful when he had forgotten our keys and actually forced us to take a hotel for a night.

Se
Review №43

Natalie and Machelle in management are amazing people who do a great job taking care of Altessa and making sure the residents stay happy.Craig on maintenance had also been solid, providing a stress free life for us here.

Te
Review №44

I walked in to the office to get more information on this obviously high end apartment complex. There were two girls chatting at the desk about family and two ladies in the office off to the left. Not one single person acknowledged my presence for a full 10 minutes. I thought to myself, this is an indication of the attention I would receive if I were renting here. I just walked out. Incredible how unprofessional and unfriendly. I will never rent from this complex.

Li
Review №45

I dont understand why this place has all good reviews on almost all websites. Fake maybe?The only good thing about Altessa was that it was quiet and relatively safe. But its safety was only because it was in Summerlin, and the place itself does not provide any guarding measures except for the gates. The interior of the apartment is uncomfortably small, and I have to say, the place is crazily OVERPRICED. Not worth it.The management is very rude, and only cares about money. Some of them live on the premise and constantly walk around inspecting the your apartments stalkerishly.It was convenient that 215 was right next to Altessa, but thats it. The nearest grocery store is a 20 minutes drive locally to Target. And there are also no gas stations around.The most annoying thing about this place was the earwig infestation. They are everywhere. in the bathroom, near the doorway, outside on the pouch... everywhere. Im so glad my lease has ended, and there are so many better places in Vegas and Summerlin area that are cheaper and bigger.

Ma
Review №46

Wonderful environment. The staff is so friendly and helpful that you sometimes get the feeling that you are living in a 5 stars Hotel!

Ch
Review №47

My wife and I moved here almost two years ago and couldnt be happier. Altessa is a beautiful apartment complex overlooking the Las Vegas Valley. It is safe, well-maintained and competently managed. Unlike the complex we moved from, the parking is more than adequate and the garages are perfect for dealing with the valleys heat in the summer.But what makes Altessa truly special is the people who run it. Nancy Ariail and her staff are always on call to help with any questions or issues that arise and they do so professionally but with a light and humorous touch. We like that very much. They make you feel like friends and neighbors and not simply tenants. The maintenance staff is particularly competent. Dan and Wayne are on top of any issue immediately. We have had them at our apartment within 10 minutes of making a call, and that is very unusual in the apartment business. The landscaping is beautiful and the view we have from our living room is breath-taking.We have had lots of experiences with apartments over the last several years. We moved to the Valley because of the health issues and Altessa is an unusually beautiful and well-run apartment. We are semi-retired and while there are plenty of younger people here they are very courteous and a pleasure to be around. We like living in quiet apartments where people dont tear things up, and get along with their neighbors. We were looking for a place that shared those values and Altessa is it.We could not be happier and expect to stay here for a long time to come.Chuck & Sally Edgley

Ma
Review №48

The responsiveness of the staff. Especiallt Alexis. I love, love, love working with her!!

Ma
Review №49

After viewing sever al apartment homes int Summerlin and Henderson areas, Altessa was the hands down winner. Zach and Natalie made the process painless with their great customer service. Altessa provides the peaceful environment that my family was looking for. There are great amenities including parks, a fitness center and a beautiful lap pool. Not to mention, beautiful views of the Vegas valley. I cant think of anywhere else I would rather be living at the moment. On a final note, Altessa is near great shopping, just minutes from downtown Summerlin, Red Rock Casino, and a variety of markets and restaurants.

ca
Review №50

Best place near Calicobasin and Redrock to rent and live an active lifestyle in a clean and modern community

Information
100 Photos
50 Comments
4 Rating
  • Address:100 Park Vista Dr, Las Vegas, NV 89138, United States
  • Site:https://lasvegasliving.com/community/altessa
  • Phone:+1 702-228-5993
Categories
  • Apartment rental agency
  • Apartment building
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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