Honest, professional, and transparent company. Richard, the owner, made a great proposal with detailed descriptions of the options we discussed at a great price. He was honest about the turn around time from job acceptance to install. Upon acceptance of my down payment, he went over everything about what to expect on install day and his crew delivered exactly as described. You can tell that the owner and employees are equally invested in customer satisfaction and the success of their company. Thank you Infinity Air.

This company is great. The office staff are always super friendly when we call in and make it very easy along the way. When the techs come out they are always nice and upbeat. They explain everything very well and definitely don’t try to sell you anything you don’t need. Highly recommend!!!

David was fantastic, very thorough with diagnostics and explaining what he was doing. We have been using Infinity for our AC service for several years now, and we always have the same great experience— from scheduling, notifications that the tech is on their way, to the work performed and billing. Great customer service.

This company is awesome! I call for service.. I get... good service. when they say they are coming.. I get a text letting me know the tech is on their way.. and they get here on time! booties on their feet and a smile on their face! Thank you Infinity Heating and Cooling!!

I am going to start by saying this is the 3rd company we have had come out for ac maintenance, that being said it was by far the best experience. The tech (sorry forgot his name crazy house here) was knowledgeable and fit us in very last minute. While it will be a little bit for our quote and decision on what fix to choose our first appointment was a definite positive change from the other companies. Looking forward to hearing from them so our ac will run better from here on out!!

I have used Infinity H&C for the past few years. We do new custom homes, remodels, and I am asked for recommendations so when I find a company that I can trust completely it really simplifies my life. They have impressed me with their fair pricing, candid assessments and straightforward talk.They know their stuff and do what they say.

I contacted infinity because my AC unit stopped working. Rubin the tech came out and looked at my unit and confirmed that the compressor wasn’t working. He was knowledgeable and professional. The staff have been very friendly and helpful. I will be scheduling an install of a new AC unit with them

Great service. I heard a funny noise coming from the AC unit. Kyle showed up on time and checked everything out only to find one of the outside panels was the cause. A little magic and it was silent again. Good to know it wasnt the unit but everything was checked just to be sure.

A summer A/C problem is everyones appliance nightmare. You just want the problem fixed irrespective of cost.Fortunately, Infinity Heating & Cooling is incredibly competitive on pricing (on installs, they were miles ahead of the competition) and as an added bonus, everyone from the front office staff to the technicians, isunbelievably professional. Theyre a great company providing outstanding service. What are you waiting for? Just call them.

We have used this company for years. The company is professionally run, their office well organized and the repair individuals honest and competent. Cole is truly a brilliant honest hard working person. The work area is left clean. Definitely I would use for all our AC needs.

Incredible service. The guy was here on time and checked everything out right away. I will now use this company forever and will recommend to everyone I know

We called Infinity late last night for a broken AC and they called back early this morning. Their employee, Coel, arrived an hour early was very personable and efficient, and finished the job in a timely manner. We wholeheartedly recommend anyone having an HVAC problem to give them a call.

This is the second time we’ve used Infinity and I really love them. They don’t overcharge you and recommend things you don’t need. We will use them again!

Rubin performed my spring maintenance today. Everything checked out fine as I expected given my system was installed 6 months ago. Rubin showed up on time and was professional and friendly. He even tolerated me following him around and asking questions. I highly recommend Infinity for any HVAC needs.

Coel is freaking amazing!!! AC unit went out in 115 degree heat, he came out within an hour and everything was fixed and working 30 minutes after that. Cant say enough good things about Coel and Infinity. Thanks again!

Great service which was prompt and efficient. The tech was thorough and careful. He was very friendly and pleasant. This was my first time using this company and I will continue to do so now.

I installed a mini-split in my RV and it wasnt working correctly, they helped me when others laughed at me, my service man was polite, helpful and very respectful and he fixed the unit in 111 heat, we are moving and need the ac in the RV, thank you so much!!!!!!!

The best in Vegas. Look no further if you need hvac and a/c replacement or repair, these guys are the real deal. They’re friendly, professional and helpful about the whole process. I needed the works- my systems were 30 years old and decided to finally give up in my new place. When the leak source was being stubborn, they made sure to stay until it was found and with the easiest solution to prevent a larger repair disaster (think: dealing with HOA). A previous owner’s flooring & trim contractor nailed through the pipe, causing the leak! I’m now sitting in my cool air and have an upgraded everything- thermostat, hvac, filter, outdoor unit and its bells and whistles & they repaired the drywall from the necessary repairs and did a good job with all of it. Not one of them complained about the long day or being called in as extra reinforcement. A+ service, quality and team at Infinity.

During an electric outage half our power was out including both a/c units. The Infinity Tech arrived at our house within an hour of our phone call, checked and diagnosed the problem that the outage caused us to have low voltage and this could not be fixed until the outage was repaired. The Technician arrived over an hour before scheduled time

In every respect, Infinity has been superb. They deliver quality products at reasonable prices. Their people are wonderful. We have been completely satisfied with this company.

Excellent service at a fair price by a knowledgeable Technician. He identified the issue explained in layman’s terms. After resolving the issue added a preventative measure to minimize the issue returning,

Last March they installed an all new HVAC system. They did a great job for less than anyone else with a quality system. They routinely maintain the system. The guys who come out are professional, polite, and clean. So far, I couldn’t be happier with this company.

We installed new units last year, and they contacted us for free maintenance. The guys were friendly and respectful, looked into an issue we were having and fixed it for us. Systems look good and we are ready for the heat! Thanks!

Five stars from top to bottom.Richard, the owner, is a principled man who treats customers and employees with respect.The installers of my new, 5-ton, Trane AC/Furnace (David, Will and Pablo)worked seamlessly. They were fast, careful, neat and good communicators.Be sure you contact INFINITY HEATING AND COOLING as there is another company in Las Vegas that uses the name Infinity.

Excellent service. Friendly and informative service rep. Problem solved.

Excellent on time service, reasonable price. Totally satisfied.

Great customer service and professional technicians that very helpful every step of the way. Affordable and reliable! Definitely recommend.

Project was to replace three ancient HVAC units with variable speed high SEER units. Four (4) bids received. During home visits, bidders were carefully watch and inputs noted. Received all kinds of crazy possibilities like ductwork to small, original ACs were too small of tonnage, etc even from the company who has been servicing my HVAC units for years. Infinity rep named Arlo was thorough, professional and did not bring in any crazy ideas or upsells. Received the bid from Office Guru Alex. After selecting Infinity, I added air scrubbers to two units to reduce allergens. Game on for the following Tuesday. A group of six (6) HVAC pros arrived on time and worked their butts off to get all three AC units, three heaters, and three WiFi thermostats installed and completely operational. Each crew member was super polite, professional and courteous. They did a great job finishing up leaving my house clean. Thank you Arlo, Coel, David, Pablo, Will and Thomas for your care and hard work. From start to install, everything was communicated and completed. For the next three years, Infinity will service all units for free, this is in addition to the 10-year warranty on almost everything. So impressive! I am not normally a person who does feedback but I absolutely have to for Infinity. It is so refreshing and rare to find a company like this and look forward to the service in years to come.

Thorough, professional, and exceptional customer service. Highly recommend.

The serviceman was very thorough, on time, and pleasant. Completed their service promptly and cleaned up after themselves I was very happy with my maintenance.

We had no heat less than 24 hours after I called they had a technician at our house, Pablo was awesome he checked all wires, ended up changing our thermostat, he also cleaned all our coils, and deep cleaned the heater area, he was professional and very clean and done a great job. We have great heat now our family thanks Pablo an outstanding employee we believe.

Our home has 2 AC units that went completely out. We called a big name, well known company that advertises a lot to come out to repair and replace our upstairs unit and they took us to the cleaners. We did not do our research like we shouldve. So when our downstairs unit went out, I priced everything on my own, called family members that were in the heating and AC business, researched heavily by asking my neighbors on Nextdoor social media who they recommended, then got 3 estimates. When Infinity Heating and Air called I told them that I had made my choice but he said that he would like to come over anyway and didnt even charge me for the estimate (most places will charge you for their time to come out and give you an estimate)!! I was impressed!! Like I said, I already did some heavy research so I would know if he was BSing me. The rep from Infinity Heating and Air was extremely patient, knowledgeable, answered all my questions and extremely thorough. I wanted a Trane unit installed and knew they had a sale plus a rebate online and I wanted to see if he knew about it too and he did!!! I didnt even have to mention it!! I knew I could trust this guy because a lot of times these companies will purchase the units at cost and can cash in on the rebates for themselves. When I received my estimate it was the lowest out of all the other estimates and thousands less then when we had our upstairs unit installed!!! I also knew that they gave me a good price because our family member who works in the industry (lives out of state) told us what we should be paying and they came very close to that price. I was blown away and knew that I could trust these guys to do honest work at a fair and reasonable price. On top of that, they called me a yr later to service my unit which is probably included with our purchase. They went through everything thoroughly and did service checks that I have never seen other companies do before. I have recommended Infinity to my neighbors and they too have been very pleased. Thank, thank you Infinity Heating and Air for your honesty and integrity!!

Richard, Cole, and Pablo were awesome. I’ve used them to service an older unit as well as install a brand new unit on an addition we were building. They are so incredibly responsive and I trust their work and people 100%. Could not be happier with their services and products.

Infinity HVAC did a great job installing a new system for us. They are very dependable and professional.

Excellent customer service both on the phone and in person. The service techs are professional, efficient, and friendly. Would highly recommend to anyone.

Have used Infinity for several years now - excellent, reliable and honest service. Would highly recommend them to anyone!

Best Prices, experienced Installers, Techs who diagnose correctly and honestly. I chose TRANE for my residence for its superior Quality. I chose Infinity Heating & Cooling because they are Local, know product knowledge, educated me, have Great Techs who diagnose issues well & just a Good Honest Company. I dont need to call them anymore for service with my TRANE, but I have a few rentals and refer them out to my Real Estate Clients, I know they will get a thorough diagnosis and fair pricing. Its True, Ive referred more than 5 other homeowners who have ALL Purchased a TRANE from Infinity Heating & Cooling. Ive also sat in on quite a few HVAC Pitches over the years. Ill save you the time. Your lowest Price & Best Service will be with Infinity Heating & Cooling. Julia

Our air conditioner went out on a Sunday evening. We had no idea who to call and our neighbor had told us about Infinity Heating and Cooling. We called them at about 830 PM and they were here at 800 AM. Justin was the tech worker and he found the problem right away. Our air conditioner was 22 years old so we decided to replace the unit instead or repairing it. They started on the work and finished it in less than 8 hrs. Both he and Dave worked under extremely tough conditions, as it was well over a 100 degrees outside. We were very pleased with them and the installation and we would certainly recommend them to anyone interested in purchasing or repairing an AC unit.

Our AC went out at 4:30pm, we called and they were here in less than an hour. Pablo was extremely friendly and polite, he let us know what the problem was and gave us a quote immediately. This is the second time we have used Infinity and will continue to do so as they have superb service - thank you 😄

Last night our A/C froze up, so I disconnected it from power, because I knew from previous experiences it had to be thawed... my wife searched for a Maintenance company to call first thing this morning. She called these guys, and they had us scheduled for later in the day... since my wife works from home, she called them a little bit later to ask if there was anyway for them to come earlier as it was getting very uncomfortable for her to continue working. Richard happened to be in the dispatch area and had the dispatcher immediately send him to us. He showed up, and thoroughly went through our system trying to find why it was not cooling the house. He tested the pressures, the voltages, and verified all the fans, and compressors were getting enough power. He cleaned up after himself, unlike some of the previous maintenance people weve had come into the house. He found a screw from the previous maintenance done and replaced it. He didnt try to upsell and provided advice on how to avoid freeze ups in the future. I cant more highly recommend Infinity Heating and Cooling for any of your HVAC maintenance or installation needs.

Over the summer my unit stopped working. I called Infinity and they came out the very next day (I called about 5 companies with lead times 3 days out). Turns out my compressor was bad and needed to be replaced. My unit is about 15 years old so they gave me an option for repair or replacement which was great. The tech explained to me my best option based off of the price of repair and age of unit. I did the repair which was done right away and my unit was back up and running that evening. The technician let me know how important maintaining a unit is which is why Im writing this review. After my compressor replacement I didnt want anything else happening to the unit so I called and made an appointment for a tune up. Best $65 I have ever spent. My unit is clean and running good for winter.You can always appreciate a company that doesnt just try to sell you a new unit just because your unit is old and gives you advise on how to keep the unit going a few more years. Thanks Infinity!

Garbage company. Used them twice; once for heating and then cooling issues and their technicians don’t know how to do their job. One had to come back 4x for heating cause he didn’t get measurements right and the second tech gave attitude to my wife and actually argued. Like how about you don’t work with EarPods in so you can hear your customer. No customer service skill whatsoever. They did what they’re supposed to do but would not recommend. Only the front desk was actually good at their job.

They were very professional and they cleaned after they were finished.

I replaced a 23 year old HVAC system (original to the house) with a Trane system. I interviewed 3 companies to do the work. I chose Infinity based on positive feedback from my neighbors/reviews, but the main reason was due to the owner. The owner is 100% focused on a quality install and customer service. The estimates are very detailed and they complete all warranty registration!My install was done this past Thursday and it was clear the owner has hired like minded people to do HVAC installs. The attention to detail was outstanding!When looking to replace or repair your HVAC system this company should be your first and only call!

Fantastic people/company.Showed up on time, wore booties when entering the house, spent a full hour doing a checkup, and in the end told me the only thing I MIGHT need is cheap capacitor IF I have trouble down the road.The next day they called me to say they had overcharged me five dollars (forgot I had a coupon). Seriously, they were going to send me a check for five dollars. Of course I told them to just keep it.

Literally the best company you could ask for. They show up in the summer to help cool your house down, and show up when your heater breaks. Every tech Ive met was nice and knowledgeable. Super cool group of people. Highly recommend.

Very pleased with service from Infinity Heating and Cooling. They schedule promptly, the servicemen arrive on schedule and the work is done in a professional and timely manner. I have used them several times and service is always the same: Excellent!

Infinity has been doing all the work for our business for the past few years. We recently started a huge remodel and needed some work done, they have been nothing short of amazing! Very professional and all the work is done in a clean and timely manner. I would highly recommend this company!

Great service from repairman Joey. He explained every detail and extremely polite. He made sure everything was understood. He treated the 93 year old woman with the utmost respect and compassion. The unit is working so far so good.

Infinity Heating and Cooling did a great job installing a new HVAC system for me and based on their helpfulness in the past Im confident they will quickly address any problems if they come up. So far everything is cool though! The price was exactly as quoted and the installation service was very professional.

I just replaced both of my 15 yr old units in January 2018. I interviewed 7 different companies and investigated 32 different types of units from 14 SEER to 24 SEER. I have a Masters degree in electrical engineering, and its amazing how some of these company reps try to snow you, or oversell you! Infinity Heating & Cooling was by far the best company, from the office staff, to the technicians, right up to Richard who is a 3rd generation A/C tech turned owner. Their skill sets, integrity & service are true differentiators. I cant say enough good things about them!

Excellent service.

Quick and excellent service by Infinity (my memory for names is terrible, but I think the technicians name was Dave/David) for a non-working A/C.The problem was immediately identified as a capacitor gone bad and replaced. Refrigerant levels / efficiency checked, and cool air was blowing again! This is a brutal week of heat and humidity in Las Vegas, and I still got an appointment and a fix within two days -- outstanding.Thanks, Infinity -- Ill be sure to call you back the next time my A/C goes out!

Ridiculous price structuring. Say will apply diagnostic fees toward repairs but charge $5 under minimum so you have to pay diagnostic fees anyway.Kind service but fairly low handed way to get paid

So here in Vegas who turns on there heater right? Well when I did it was bad no heat and a weird smell. Called these guys and Bamm! Great service from the call in, to the face to face highly recommend these guys!

Thank God for review apps where you can find great customer service especially in a field where youre completely dependent on the experts to provide whats needed. I highly recommend Infinity. This past year our 17-yo home needed both AC and heating repairs during the hottest and coldest days (of course). Richard and Cole were on it with efficient, expert and honest service AND reasonable prices to boot. Ive added Infinity to my contacts list for all my future hvac needs.July 2021 review update: We decided to pull the trigger and replace our AC/furnace using Infinity, and we were not disappointed. The owner, Richard remembered us from before and gave us a thorough estimate and recommendation on the ideal units for our home. The installation crew were expert as well as polite. A furnace issue arose based on original construction causing extra hours of labor. The crew addressed it ensuring quality work and safety measures. A shout-out to Arlo, Jose, Pablo, Thomas, and Will - excellent teamwork and customer service. Please use Infinity Heating and Cooling.

Best HVAC company in Las Vegas. Great service and great staff

If you are looking for a reputable company that treats you like a valued client from the first visit, you came to the right place. It is especially challenging to find ethical, reasonably priced, and quality service in Las Vegas. From the efficient lady who books and schedules appointments, to Joey and Evan (technicians who worked on my unit) as well as the owner Richard who I spoke extensively with on the phone, this company operates at the most impressive capacity I have seen through my 12+ years here in Vegas.From the first phone call, they worked with my very demanding work schedule to make sure the appointments were set up in the fastest time possible. They quoted a 2 hour window, but every single time the technician showed a couple minutes earlier or at the exact quote time. They also send out text messages when they are on their way that gives you time to make sure youre home for the arrival.Joey was customer focused. It was very obvious that he really cared about the client and was incredibly respectful. He answered all my questions and was very considerate with my time.Evan was direct and thorough in being extremely realistic in my situation. He gave me all pros and cons in regards to my options. I have a 17 year old system that will be going out at anytime. He provided me several options and walked me through each one. He also took the initiative to talk to the owner about my situation. He showed true compassion and his customer service was above and beyond what you would typically expect.The owner, Richard then followed up with Evan several times in regards to the work. He called during the visit for updates and went over the options. I also had the privilege to speak directly to Richard and to thank him for all the service his technicians and scheduling agent had provided.I was privileged to hear Richards philosophy on not only how he strives to keep an ethical and client relationship service, but also how he is committed to take care of his employees from providing them the proper tools, transportation, uniform, and overall a place where they can feel proud to work. He is also very proud of his staff and feels very lucky to have them as representatives in delivering his same values and core ethics.This is obvious when you interact with the technicians. I have never met Richard, but I can tell from the way his technicians are that it is very clear that his message to deliver quality work and building customer relations is very important to him. This is so hard to find these days and really makes a noticeable difference to a client.They already have highly rated reviews on several social media platforms that I have found, but I had to make sure I also wrote a review in hopes to help others who are having trouble finding an HVAC company that is reliable, ethical, and treats the client like intelligent human beings instead of an opportunity to overcharge. You WILL NOT regret choosing their services.They went above and beyond what was expected on my 17+ year system. Its only a matter of time before I will be calling them for a full replacement and new system and I know that I will have a peace of mind and full faith in knowing that I made the right decision in choosing Infinity Heating and Cooling for any and all services. Dont sleep on this. These guys are a hidden gem and are about to take over Las Vegas with their excellence in customer service and quality of work.Also, if you use their services, take the time and write a review. Its so important these days. Thats how I found them originally (through Yelp reviews) and am so thankful for all the other reviewers. Being a single female condo owner, I didnt know the first place to start on finding services for HVAC and I thank all the other reviewers who didnt steer me wrong. Its unfortunately so easy to feel like you get ripped off in this town and it feels like you win the lottery when you find places that actually make you feel good about the choices you make.

Our air conditioning went out and we called them late in the evening. They said they would try and get someone out the next day but would contact us in the morning to see what was available. All of the technicians were booked for the day, so Coel (who was scheduled to be off) said that he would come out on his day off to help us out. He came on time and fully equipped for anything that might arise in his inspection of our AC unit. He diagnosed the problem quickly and fixed it with ease. Coel was very knowledgeable and answered all questions we had with confidence. The company provided us with a new thermostat, installed it and checked that it was working properly before heading out the door. They were quick, efficient, friendly and knowledgeable. The owner Rich even stopped by while Coel was working to make sure we were satisfied with the service and aid Coel. We are looking to expand a room in our home and will 100% use them to extend the AC/heat into the new room. Would recommend to anyone who is having trouble with their AC.

Best heating and cooling company in vegas. Customer service is top notch, and they have an unparalleled expertise. I wouldnt trust any other company with my ac. They respond fast, work fast, and get the job done the first time around. Best ac company in las vegas bar none.

Great team showed up and got the job done. Great customer service from the office staff and service technicians.

Infinity heating and cooling came out in July and replaced my older a/c unit with a Goodman unit. After they completed the job I was so happy of the job I went on google and gave them a great review, and they deserved every acalade I gave them. I goofed and put out a review for another infinity air company. Infinity heating and cooling not only saved me money, but the owner and other gentleman who came out did a fantastic job, were very knowledgeable and very pleasant. If anyone were to ask me who to call for an A/C problem I would recommend Infinity heating and cooling everytime. Also I trusted them 100%, and that means alot to me. BZ Infinity Heating and cooling.

An amazing company with fast and friendly service. Thank you to Alex, Richard, and Evan for getting our house cool again.

The best company to be an employee at!!!

Fantastic company!!

Great people