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Comfort Masters Company
1980 Festival Plaza Dr Suite 300, Las Vegas, NV 89135, United States
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Comfort Masters Company

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Ej
Review №1

Fast, quality, great communication.AC went out in the middle of the night. Called them around 5:00a.m. and a person actually answered. Had a technician there by 8:00 a.m. He called me before performing repair and after completing repair. Very impressed with these folks and highly recommend

D
Review №2

A family-owned business that truly cares about family!!!  Its a huge stress any time your air condition decides not to cool.  For me it was the added stress that I was taking care of a family member that was just released from the hospital after a major surgery, and suddenly I dont have cool air.Comfort Masters went over the top in creating room for me in their schedule immediately upon learning there was a medical concern in my family.  They were busy but fit me in!I have been using Comfort Masters for all of my heating and air needs for a number of years.  It is the greatest comfort to know when I really needed them, they were there!!!!!I would recommend Comfort Masters for everything from seasonal tune-ups, repairing units, or installing a new system!!!!  Tonight my house is nice and cool!

ma
Review №3

Great company. I was a commercial contractor for 30 years and have worked with 100’s of subs. These guys are top notch. Justin, Brandon and Eli were on it. They know their trade. Paul the owner is amazing to work with. They installed my new AC unit on time and at the exact price quoted. Highly recommend.

Ro
Review №4

This is and always has been my go to company in Las Vegas for my A/C needs. Paul is the owner and he and his fantastic staff are great to work with. They are prompt, courteous, and communicative. They let you know what is going on every step of the way. Ive also had them change out my A/C units and while it was not the cheapest quote I received, I knew and trusted their workmanship and their honesty. I cant say enough about Paul and all of his staff. You cant go wrong with them.

LJ
Review №5

Justin was our service tech. Great customer service from the first time I called to schedule a appointment. Justin was Knowledgeable, professional and made things easy to understand. I would definitely recommend Comfort Masters.

Wi
Review №6

DAN PRESENTED HIMSELF AT THE FRONT DOOR WITH SPIT & POLISH!! CLEAN PRESSED UNIFORM, AND A SMILE. ENTIRE CREW WORKED HARD ALL DAY TO ACCOMPLISH THE JOB HAPPY WITH EVERYTHING EXCEPT THE EXPENSE OF NEW UNITS!!!

Ri
Review №7

Paul and his staff at Comfort Masters are the best!!I have used them to fix and maintain our air conditioning units for many years. The staff at Comfort Masters are courteous, reliable and make you feel like you are their most important client. Their prices are fair and they are upfront with fees. I have never felt like they diagnosed unnecessary work. I recommend them to all my friends and family!

Ke
Review №8

The owner Paul S. was here within two hours of my call for service. Once the problem was recognized he apprised me of the cost, I approved, and he was back within another two hours with the part and the repair. All the same day! Beautiful!!!

Da
Review №9

Comfort Masters has always been quick, fair-priced and completely professional. We have two separate systems in our home, a 6-ton roof unit and a split-mini for my music studio. Brandon always remembers me and the family, he knows our systems and he knows how to fix and maintain them. And hes cheerful! A couple years ago I had a motor give out that was still (barely!) under warranty. Paul Solan made sure it got fixed at no charge. I will always use Comfort Masters because I know and trust them.

Co
Review №10

Comfort Masters Heating and Cooling Company performed outstanding work repairing our house AC system on June 9, 2016. We are on SS with limited resources, so we used the Better Business site for guidance when selecting a company. Comfort Masters Company did not try to sell us a new AC System right away, like one of the other companies we contacted. The Comfort Masters AC Technicians explained the AC problems and were pleasant, professional and highly skilled. They were able to repair our 10 year old AC system for a reasonable cost. Their workmanship was excellent and we are finally able to enjoy living in our home again. We highly recommend this company.

De
Review №11

I have been using Comfort Masters for several years. I found them through one of my neighbors’ recommendation. I am very pleased with the service I receive. Every season still great service!

Jo
Review №12

As always, Brandon of Comfort Masters provided Spring great service for our AC and heating system. On time, technically skilled, and personable.

Pa
Review №13

I can only say that everyone that works with this company is service minded. They are genuinely nice people that want your experience with them to always be a good one, regardless of why they came out. They are respectful of your time, that is key. Simply the best!!!

Ju
Review №14

We just had our entire HVAC system replaced. Comfort Masters did an amazing job! All of the employees we encountered were friendly, professional, knowledgeable, and punctual. We are extremely pleased with this company and the service they provided. We will definitely recommend them to family and friends.

An
Review №15

Comfort Masters completed a difficult full a/c + furnace replacement and provided the best service experience I could imagine. Their work was completed with care, quality, and skill, and they treated our home as if it was theirs. We are extremely satisfied. I wouldnt hesitate to recommend them to my family and friends. Thank you!

Me
Review №16

Id like to say that I have had Comfort Masters as my A/C service provider ever since I retired and moved to Las Vegas in 2009. Paul and his workers are real professionals when it comes to maintaining your A/C and Heating Systems. I just had my annual A/C checkup done by Brandon who is a real professional and a very hard worker. He explains what he will be doing as well as open to any questions you might have about A/C or Heating. If you have an A/C or heating problem call Comfort Masters. I refer them to all my friends.

ga
Review №17

Same day service when I called with AC problems. Brandon took care of things as needed, and explained all work that was done. Received email updates on when Brandon would arrive, along with a phone call telling me approx. ETA. Rebecca also contacted me with updates and was great to deal with and was very helpful. I have used them in the past, and they are always my first choice for my home and business AC and heating needs. Truly a great experience when dealing with them!

pa
Review №18

Brandon was great. He knew exactly what was wrong with my A/C and fixed it right away. He also had great customer service. Will recommend to all my friends!

Am
Review №19

When my AC was having issues over the weekend, I reached out to Comfort Masters due to the excellent reviews I read online. Sean came out within an hour or so of my call, diagnosed the problem and got right on looking for the parts as best he could late on a Saturday night. Paul came over on Sunday morning to check out the situation, confirmed Seans diagnosis and went to his shop to see if he had a part on hand that would work with my system. Unfortunately he didnt have what I needed on hand, nor did other contacts he checked with (on a Sunday). However first thing Monday morning he called that he had the part and would be over at 10AM to install it. I am a single mom on a tight budget who knows nothing about AC units. Both Sean and Paul were very patient and kind with me and helped me to understand the issues. They were prompt, reliable, and reasonable with their pricing. I highly recommend this company and I will call on them again in the future. Thank you so much!

J
Review №20

Excellent quality service. Brandon always takes great care of us. Great company. Very fast and fixed our problem immediately. Highly recommend comfort masters

Da
Review №21

Dan was extremely professional and thorough. He took his time diagnosing the problem and I felt confident in his knowledge of the problem. He replaced the part and now the furnace is perfect. Thank you Dan

li
Review №22

Another great year of great service. This is the BEST Air conditioning and Heating service you will ever find. They go out of their way to make sure everything is running perfectly, if they repaired something else at the last visit they also recheck that at no extra charge. You can call them at any time and get results immediately. They have been able to repair or replace other things in my home and if they feel that cannot take care of the problem they will refer you to someone who also does a great job. I mean thats what I call a company that cares about their clients. Do yourself a favor check these people out and you will never have to worry again. Thanks to all of you at Comfort Masters.

Pa
Review №23

A/C STOPPED WORKING FRIDAY NIGHT. I CALLED COMFORT MASTERS EARLY SATURDAY MORNING. EVERYTHING WAS UP AND RUNNING BY 9:00. SO GRATEFUL FOR THE PROMPT SERVICE. HOMES GET SO VERY HOT VERY QUICKLY HERE WITHOUT A/C. BRANDON WAS THE TECH.VERY KNOWLEDGEABLE, EFFICIENT AND PROFESSIONAL.

Vi
Review №24

Punctual, professional, and Justin had a solid quote for us today. Unlike a home warranty company we have(which next year we won’t use that company) Comfort Masters arrived within 30 minutes of calling them. Justin diagnosed and was able to give us options and prices within his time of servicing the other two A/C units. To install, the service crew will be back Monday. That’s only 1.5 days. (The home warranty still hasn’t returned with any options and it’s been two days).

Em
Review №25

If youre looking for honest, hard working guys that know what they are doing, do yourself a favor and contact Comfort Masters. I have worked with Paul and Brandon for a good amount of years. They are straight forward and will honestly tell you whats necessary and whats not. I highly recommend them for any HVAC needs. I know I will be a customer of theres for life.Thanks Paul and Brandon for always taking care of our home.

Co
Review №26

Brandon is trustworthy, knowledgeable--- I request him for all of my Air Conditioning and Heating needs.

Su
Review №27

Sean and Dan were complete professionals and went above and beyond. We had our ducts and dryer vent cleaned. We recently had an issue with a rat in our dryer vent. Our exterminator came out and found a rat in the vent attached to the dryer. The smell didnt seem to completely clear up. Dan removed the part of the vent that was attached to the wall and there was yet another dead rat that wasnt found by my exterminator. They removed the rat and completely cleaned and sanitized the duct. Dan also went on the roof and made sure that the screen to the dryer vent was secured in a way that nothing could could get through. Thank you Sean and Dan!

di
Review №28

Great service as always! I have been with Comfort Masters for years.There the best!

De
Review №29

Comfort Masters always provides excellent service at a fair price. They have been our go-to company for HVAC sevices for several years.The technicians are knowledgeable, friendly, and professional. I highly recommend them for any air conditioning or heating system needs.

Ke
Review №30

COMFORT MASTERS HVAC Professional, knowledgeable, courteous, clean and reliable. Honesty and integrity. Price is competitive and reasonable. They are not salesmen. If, you need something fixed or replaced theyll give you an honest assessment and wont pressure you to reach for your credit card. A family owned business and a wonderful company to care for all your heating and cooling needs. Ive been a customer tor for over ten years.Ken Johnson,South Summerlin.

Jo
Review №31

Its always a pleasure seeing Brandon. He is very proffesional and helps us with our air condioner problems. We always know he is doing the best for us. Thank you comfort masters for employing the best

Al
Review №32

Brandon is the man! We were hot and now we Cool!

Ro
Review №33

I have use Comfort Masters twice now. Originally last year when my A/C went out and agin now for their very reasonable annual A/C service. Very pleased with result, friendlyness and reasonable charges for the work done. I have and would highly recoment them for heating and A/C needs.

Pe
Review №34

We have been a customer of Comfort Masrers for 4 years and have never been disappointed in their service, customer focus and friendliness. Brandon has been our service representative. He has provided us with caring outstanding service. Brandon exemplifies the technical and customer care values of Comfort Masters. An outstanding company to have as your HVAC provider.

Di
Review №35

Brandon has been servicing our units since we moved into house 6 years ago and is always pleasant, efficient and professional! Thank you so much!

Sh
Review №36

Have been using this air conditioning company for well over ten years, multi-houses, and they are the best! Would never call anyone else.

Ga
Review №37

Great Job! On time, efficient and very courteous. Thanks again.

Su
Review №38

Comfort Masters is one of the few companies I have been serviced by that I have total confidence in. I can depend on Brandon and Rebecca to provide the kind of service it has been a privilege to receive and enjoy these many years.

Ma
Review №39

Your workers are always prompt, informative, and efficient. Thank you for your service.

Ga
Review №40

I have been a Comfort Masters customer for approximately three years and have found them to be competent, honest and reliable. They are always on time, courteous and capable. There are many HVAC companies to choose from in Las Vegas but when I use Comfort Masters I know they will treat me fairly, never try to oversell and always stand behind their work. Paul Solan and his technicians are great to work with and I recommend them highly.

Jo
Review №41

We have been using Comfort Masters for over ten years, and are highly satisfied with the quality of their service personnel and management.

Wa
Review №42

Comfort Master has been the only company I have used for 10+ years since being stationed at Nellis AFB; they have service both my old unit, and then a few years ago install/maintain a new HVAC unit. Paul Solan has represented himself and his company honestly, professionally, and in such a friendly manner that has always made me feel like part of their family. Brandon is one of his technicians that, when we call to set up a preventive maintenance service or to solve a problem, we ask for by name. He is on-time, uber friendly, knows his job extremely well, courteous, and pet friendly (my 2 dogs love him!). There is something to be said about a company that is able to keep clients in Las Vegas competitive environment.

Ju
Review №43

I had excellent experience with this company, I made and appointment for the next day and was told they would be in 8am- 12 and I got a call in the morning from paul confirming everything and was very nice also saying it would be at 8:45ish Brandon A. arrived he took of his shoes without asking him too. and was very courteous and pleasant to speak to. He appeared very knowledgeable and took the time to explain everything to me. He got my heater working After he left I did not feel the usual feeling of did I just get ripped off. I trust this company and glad I found a company in this new town. I recommend them to any one that needs honest company.

Ge
Review №44

Weve been working with them for a long time now, specially with Paul. They are fast, effective, and have very reasonable prices. I completely recommend them

lu
Review №45

Justin was very professional, took time to check everything out. I dont mind paying extra to an honest company.

st
Review №46

This is a fantastic company, great service and technicians

Ju
Review №47

Was able to get same day appt, on time, friendly, thorough. didnt just assume parts were needed.

Al
Review №48

I recommend this company 100%. Very responsible, excellent service and support. Give it a try and you wont be disappointed!

Ka
Review №49

They are the pros. Honest, timely, knowledgeable, and excellent communication.

Ro
Review №50

Brandon always does an exceptional job.

ab
Review №51

Paul is super nice

Ri
Review №52

Excellent service.

Information
10 Photos
52 Comments
5 Rating
  • Address:1980 Festival Plaza Dr Suite 300, Las Vegas, NV 89135, United States
  • Site:http://comfortmasters.com/
  • Phone:+1 702-869-8093
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:No
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