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Cooks Pest Control
4308 Middlebrook Pike, Knoxville, TN 37921, United States
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Cooks Pest Control

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Da
Review №1

Cooks has done a superb job on our ant and roach problems: very effective, dependable, knowledgeable, responsive and friendly. Also great for keeping termites at bay. I highly recommend their services. DaveBirdwell

Ch
Review №2

The technicians communication before and during the appointment was perfect. They kept us advised of the arrival time, was extremely knowledgeable about the trade, and gave us a full description of the service before beginning and in a manner that was understandable. Answered all of our questions and gave us a summary of the observations after the service.The technicians demeanor was friendly yet professional and confident.Overall my wife and I are very pleased and feel good about having selected this company.

Ti
Review №3

This company is a joke. I called multiple times, and no one came out to even inspect my home. Than I was told that I didnt even need an inspection. All I wanted was service, but this company gives you the run round. Highly do not recommend this company to anyone!!!

Je
Review №4

Great service. Christian responds quickly when needed. Very professional.

Ma
Review №5

Dan is the one who always comes to spray my house. He is always professional and goes above and beyond to ensure we are taken care of. Dan is always just a phone call away if I ever have any questions or even when a see a strange bug and want confirmation it is not something to worry about he is there. You really do get great quality from Cooks!

gl
Review №6

They do a wonderful service to keep pests away. We are so thankful to have them. The technicians are friendly and helpful.

Em
Review №7

I love our girl that comes from Cooks!!She is so super nice and so sweet to my pup.And they always come out so fast if I find something strange and freak out.I would 100% recommend them. 11/10 stars!

Ma
Review №8

We had Cook’s install a Sentricon termite bait station system several years ago and they inspect the bait stations twice a year and inspect the interior of our house once a year. The technicians are always on time and professional. Highly recommend Cook’s.

Ti
Review №9

I have more bugs now that I never had before he started coming. Im cancelling my account with them.

Me
Review №10

Bill Allen has got to be the best Cook’s employee. He made the process so easy. He didn’t make me feel horrible for having to use their service. He is so funny but yet professional too. If all of your employees are like him then you have nothing to worry about.

Ba
Review №11

This company is awesome. They took care of a ground hornet nest and I signed up for the quarterly service. Hornets are gone and so are the wasps and spiders and ants. Thank you for delivering exactly what was promised.

ta
Review №12

They come spray our yard once every 3 months and our house is bug free

Ga
Review №13

Our technician is Billy- he is the man. He takes care of us and has no qualms with having to come back out if we need more treatments in between visits. I would definitely recommend using Cooks in our area.

Ja
Review №14

We have used Cook’s for almost 20 years. They do an amazing job. Always on time, always professional and I would recommend them to anyone.

Pa
Review №15

No more spiders

Du
Review №16

Took care of all my issues

Sr
Review №17

Great employee, very good at their gob. Highly recommend.

Da
Review №18

The services actually work! Rarely do I get any kind of bugs in the house, and the mosquito service keeps everyone from itchy bug bites. Scott and John are always very professional and courteous. I would absolutely recommend this company to anyone looking for pest control!

Ro
Review №19

Jason Powell and Tim are awesome. They take time to listen to my issues we are having. They are so caring. They work hard. Theyre both honest. Very professional. I would recommend them.

Pa
Review №20

I never knew what buying a foreclosure home entailed. Spiders spider and more spiders!! It was gonna be my house or theirs. I tried killing them spending a fortune.Then one day I got a call from Cooks Pest Control. Yes another solicitor, Im thinking just hang up.. Im so thankful I didnt. They come once a month, The price is affordable as well. I always know when they are coming. I get a text asking if that’s convenient for me. Then I get an email telling me what was done. A ticket is left on my door. Its always my regular exterminator, Steve. He cleans any wasp nest down, cobwebs, even talks to the animals! If I could only get him to do windows!! Don’t trust you family & your home to just anyone. Give them a call you won’t be sorry ! Thank you for for making us feel like family!!Jason & Patricia

Br
Review №21

Love this company. Always prompt, courteous, and so pleasant to work with. So glad I signed up for termite, pest and mosquito service. See a spider, call Cooks:; see a wasp, call Cooks. They take care of it all!!!!

Ca
Review №22

I’ve owned my home for over 10 years, and I’ve used Cook’s almost as long. They offer fast, effective services and good communication at a reasonable price.

Ki
Review №23

Great people. They will take good care of you!

Pa
Review №24

I do monthly service with Cooks and have since 2013. Jake is so polite and accurate.

Le
Review №25

John is very professional, informative and does what is asked.

An
Review №26

I think Cooks Pest Control is very helpful and good at what they do! When it comes to rodents, they understand my concern around humane death. Dan is always very helpful and very considerate! If I had to recommend a pest control guy, he would be it.

Jo
Review №27

Great service We are very happy with Cooks

Ge
Review №28

The men who have serviced our account for years have all been very friendly and respectful of our property. Also, they have been thorough in providing the treatments that have been preventive as well meeting new siutuations.

Mi
Review №29

We use Cooks for termite prevention as well as monthly insect & rodent protection in out TN home. I couldnt be happier with them. They always make us feel secure.

MA
Review №30

Our service person is excellent and efficient. He also offers suggestions, which are often spot on and responds quickly if a problem develops.

Ka
Review №31

We are very pleased with the results and reliability that Cooks Pest Control has consistently proven. Weve had no negative issues regarding our service. We remain a satisfied customer.

Ke
Review №32

Excellent service! Products used are working very well now and over the years. Ive been a customer since 2011 and will continue on.

Pu
Review №33

Mickey Waters is my pest tech and I absolutely wouldnt have it any other way. He is my expert on pests and his work ethic is stunning. He is always timely, professional and extremely knowledge. Helpful in everyway and his service makes me feel like Cooks goes above and beyond my expectations.

Br
Review №34

Termites were getting close to invading our home so we called Cooks. After starting Cooks termite service we have had no termite issues. There are no termites being spotted anywhere near our home now.

An
Review №35

I like their friendly, personal service and prompt attention to pest problems.

Ch
Review №36

At cooks they treat u like family

Sh
Review №37

Love Ben, our technician. Hes always ready to work with my schedule. Hes super friendly and will come out as soon as possible if there are issues. Super pleased with my service and the efficacy of the treatments.

Ca
Review №38

Love the friendliness of the techs and the phone call received before each visit...great service provided all around!!

Je
Review №39

The products...posts and mosquito...are the materials used at my home. I never see pests, and I LOVE the mosquito treatment!! The mosquitoes were HORRIBLE until Cooks started treating. I went from avoiding even walking to my mailbox to sitting outside for long periods.The technicians who do the treatments are professional & courteous...and maintain their East TN neighborliness.

Ba
Review №40

I very much appreciate the communication about when the service reps are coming to my home.

My
Review №41

Cooks has the best employees. Our service guy Steven always gets the job done right. And if we have any problems with pest he is always a phone call away.

St
Review №42

Honest technicians. Extremely affordable rates!The friendly phone calls the day before service, the friendly faces who show up at my door, the way the exterminator treats any issue I’m experiencing sporadically, their knowledge of all bugs!

KA
Review №43

Cooks has done a great job of helping me take care of my house by keeping it pest-free. Their pest-control specialists are super helpful.

Ri
Review №44

Calls a day before and quick and efficient

Ca
Review №45

Im not an employee of Cooks Pest Control. We feel that we have gotten excellent service from them. Our Sentricon stations are examined very six months, even though this only needs to be done annually. The service technicians are very knowledgeable and polite. The technician even fixed our dryer vent for us when in our crawl space!

A
Review №46

Been with them for 6 years. Needed emergency service for my elderly mother-in-law. They sent a sales guy. Promised same day service over the phone then didnt show up. When I called to check on their status I was informed they werent coming because I wasnt interested in the monthly service even though I agreed to pay $135 for the emergency service. When I complained that they didnt bother to let me know they werent coming so I could make other arrangements they simply hung up the phone. Turns out my 6 years of being a good customer is just a number in their computer that is easily replaced. Sad that they are no longer a small local business.

Wa
Review №47

Everyone weve met from Cooks have been very professional and extremely helpful. All of them show actual concern for their customers. Those who have come to our home often go above and beyond what we expect.

Pr
Review №48

Nice helpful techs. If u need them they are the ones to call. Very professional.

Sa
Review №49

My tech Jay always calls the day before he comes. He leaves a written summary of what hes done for the month. We have no more spiders ! I am happy with my pest control service.

Ja
Review №50

Our pest control rep and our termite rep are both friendly and professional. Since using Cook’s services, we have not seen a bug or rodent in our home. Thank you, Cook’s for your continued great service.

Sh
Review №51

I have had excellent service and product use from your company. Would recommend your company to friends and family with no hesitation!!!!Thanks for your service....

Al
Review №52

Competent, friendly techs. They make every effort to communicate with homeowners to explain what they are doing and to check for any specific areas that might need attention.

Je
Review №53

Super responsive and excellent, courteous customer service with effective treatments, I got fast results for my pest problem!

Na
Review №54

The people are very nice and always willing to make you happy

Cl
Review №55

They kill bugs and varmints

De
Review №56

I appreciate the technician from Cooks reaching out before his visit and after his visit. Outstanding service.

Ga
Review №57

Do not make 1 annual payment. They will miss your appointment and not refund your money. Will not even call after you complain.

Tr
Review №58

The technician calls the day before, if you need extra control of a pest or have a new one theyre able to take care of it. My technician is very cordial and professional.

Li
Review №59

I would recommend Cooks Pest Control to anyone I talk to, I had a recent ant problem that they put a stop to very fast. Thank you !

di
Review №60

They are very dependable and I trust them to take care of my home.

Do
Review №61

The young man that does my service is Ben and he is very friendly and efficient

Ro
Review №62

Very good people extremely knowledgable.

Ma
Review №63

They also got rid of the stinkbug problem.

De
Review №64

Service is ok just wish they would stop changing techs the dogs likes Thomas, but I have not been there I guess it doesnt matterBut would be nice to know that my dogs are comfortable

Li
Review №65

You never say, no! When I need a specific area sprayed in a specific way, YOU NEVER SAY, NO!Thank you for such excellent service!✨✨✨✨✨✨🏆✨✨✨✨✨✨

Ji
Review №66

Have been a customer for 6-8 years with no problems or regrets...

Te
Review №67

The Cooks employees who come to my house are very professional and friendly. They always do a great job to keep my home termite free.

Rh
Review №68

Every worker that I have come in contact with was always professional and nice!! They listened and always did a stellar job!

an
Review №69

Great place to work and even better place if you have bugs since all service is garenteed

Cu
Review №70

These people do not have their stuff together at all! From the first call all we had was scheduling issues, then they still showed up on the wrong day! And now its winter, we have more ants then we do in the summer! Waste of money!

Je
Review №71

We are bug and termite free

Ma
Review №72

Their products all seem to work. Their technicians are professional, knowledgeable, efficient and pleasant.

Do
Review №73

Been with them for 5 years and they have the WORST customer service. They dont come when they are supposed to and only do half the job. I am now looking for a better company.

Je
Review №74

I find it interesting that all the 5☆ ratings are from EMPLOYEES. Hmmmmmmm.

Mi
Review №75

Excellent service!

Me
Review №76

Always show up at the appointed time and are committed to doing the job right.

Ja
Review №77

Knowledgeable and dependable people.

Wi
Review №78

Awesome place to work..Great people to deal with.

Ra
Review №79

Great job every time!

Li
Review №80

Horrible. When you cancel termite service, which costs hundreds to install, they pull out the rods so they can charge you for installation again if you decide to sign back up. They also messed up my billing 3 times.

Ma
Review №81

Horrible service...had great service with one technician, since he retired, they cannot keep anyone...speaks volumes about the company.

Ch
Review №82

The office location is at a major T-intersection on Middlebrook, but its pretty easy to spot and pull-in and -out of if you are going east-bound.

pe
Review №83

Great company to work for

Va
Review №84

Convenient, reliable, effective!

B
Review №85

What a joke this company is . I seen a cooks truck pull up into my neighbors driveway DO NOTHING and hang a bill on there door . What a joke this company is . And dont think im not telling my neighbors what happen Crooks i mean Cooks .

Do
Review №86

Great!!

Tr
Review №87

I work here

Cr
Review №88

Very clean

Da
Review №89

Great service!!!!

to
Review №90

Very friendly

ĐỘ
Review №91

Qt

Information
24 Photos
91 Comments
4.7 Rating
  • Address:4308 Middlebrook Pike, Knoxville, TN 37921, United States
  • Site:https://cookspest.com/branch/knoxville-east/
  • Phone:+1 865-584-7700
Categories
  • Pest control service
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–9pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Service options
  • Online estimates:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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