***7/12/21 I wanted to update this post. Jeff called this morning and we discussed my issues. He is making it right. I very much appreciate it*** have used this company for over a year and have been happy until now. They have told me twice they wouldprovide the service they advertise and they failed. Two weeks ago I asked them to reschedule a treatment and they said yes but then came anyway. Two hours after they fertilized my yard the lawn service mowed which made fertilization worthless. When I called to complain she said they would would come out this week and reapply the fertilizer. I have yet to see them and its been over a week. I am very disappointed. And wont be recommending them to anyone.

I never contacted this company. Came home from work and had a guy open my gate and in my back yard. He parked in my driveway and blocked me from coming in. He said he rang the door bell which I have ring and he did not do so. But with no one answering the door he helped himself to my property And was i. My back yard with a phone call or anything.I have made a police report on them for trespassing and would not allow this company to come without notice or just show up unannounced. He’s lucky I didn’t have my handgun on me. You don’t enter people’s property without asking for permission.

Best lawncare company ever! Im a first time customer, and theyre actually able to get rid of my wild violets. Also their mosquito control is fantastic.Thanks Weed Man!

My yard looked better almost immediately! Unlike other weed control companies, they took the initiative to say a follow up (free) treatment would be required and scheduled it themselves. Technicians always let me know they will be in the yard, and are both courteous and knowledgeable. I couldn’t be more pleased!

Very unreliable company, didnt show up for weed treatment, I kept calling,but I was given excuses and not results, my lawn looks terrible, I got rid of this service, I dont recommended..

I had the service for a year or so. Found a guy in my backyard unannounced said he was doing an inspection, said I had other weeds that would need a different service for. Guess the base service doesn’t cover all the weeds. I canceled them maybe 6 months ago. They keep calling asking how my yard is doing, I just got a call at 8:35pm from them with no one there. Very creepy.

Have been a customer for 4 years and am pleased with their services. My lawn was neglected by the previous owner and they nursed it back to health. They complete all services in a professional manner and are excellent with being responsive when I need their help. I like that they send me text messages just before they plan to come out to do an application.

We have been a customer of Weed Man (Knoxville) for the past two years, with great results. Today, a technician named Mitchell, from Weed Man arrived to perform dethatching and over-seeding on our property on Watts Bar Lake in Rockwood which has a very steep grade. We want to thank him and Weed Man for a job well done! Mitchell was determined to get the job done when most people would have said the lawn was too steep for their machine. It is refreshing to see that Customer Service is alive and well with Weed Man and specifically with Mitchell. Thanks for your great service!

My appointment was rescheduled several times but that was weather dependent . Once they arrived they were polite and thorough, probably more thorough than other reviews mentioned. I was very happy with their service and would more than likely use them again. I had the spring aeration service and they covered the lawn several times to ensure maximum aeration.

Effectivity of the treatment after a years service was ok, but nothing to write home about. Two times when rain was forecast, I told them to delay the treatment so the chemicals didn’t wash away. They complied on the phone but still came out anyway, resulting in the weed killer washing away before it could take full effect. The treatment would have probably worked better if they had waited.After the last service, I cordially told them that I would no longer need service and that I would take over myself. Wow. What a mistake. I get a guilt trip lecture asking me what they did wrong and that they advise that I needed to continue service and reconsider. Advise is a kind word here, more like harass. Suggestive continued service is one thing, but there’s a fine line between that and being pushy. They found that line and shot artillery across it, along with dispatching a battalion of apache helicopters loaded with missiles. It felt like I was trying to cancel my cable service or apply for VA benefits.My biggest take away from this company is their attitude toward homeowners. I understand that they may be the experts in lawncare, but that expertise does not make them THE homeowner.Lose the attitude, Weed Man. The customer is always right, and they are the homeowner, not you. You’re in business because of them, not the other way around.

Weed Man provides excellent service and a worry free lawn for the homeowner. Through their service our lawn is thick, lush and weed free.

Best lawn care company in Knoxville

I had another lawn service for three years. I felt that was enough time to prove oneself. They failed in a big way. That was True Green. I then went to Weed Man expecting to have to wait at least three years to get results. I just started my second year and We have a beautiful lawn. I still have one small section that needs help. It is my hope they can solve that problem by the start of next year.

I used them for years and they got to the point they did not listen to what I actually wanted them to do. They were sending techs out for expensive treatments I never wanted and hounded me to death about paying after I was layed off. I alerted them that I was not working because of Covid but they did not care at all. So after 7 years I let them go.

This company is the best. I called them out in the summer to clear all the weeds, fertilize, and seed my lawn All of the weeds were gone in 2-3 weeks, they seeded this fall and the lawn looks great. They always call ahead, let me know if there is a schedule change, and show up when they say they will. I highly recommend them.

I was confronted by a door to door salesman in mid September for a FREE lawn quote which I reluctantly agreed to. When the quote came back I attempted to ignore it as I chose to not have the service. However, the representative in their office made multiple calls and I finally answered to at least listen to her sales pitch. I again reluctantly agreed to the service temporality and stated I would discuss with my wife and would call back to cancel if I did not want the service. In this same conversation I explicitly stated that I did NOT want the service performed on my lawn while I was away on vacation. I did call back 3 days later to cancel the service after speaking to a gentleman in the office. I went on vacation and came back home to a notice on my front door stating that service had been complete with a bill for 295.00. I called the office to have this sorted out and the lady told me that the boss would have to clear the bill due to the amount and that he would call me back. A week went by with no return call. In the mean time they send me another bill with late charges attached! I call back the following week and get told the boss is on a conference call and that he will call back in 10 minutes. Again, no return call! I have now called 3 times with no results. I am now refusing to pay their bill and would recommend that you find another provider for lawn service. Listen to your wife gentlemen!

Very professional!

I do not recommend this company to anyone!!!All the owner cares about is money and how to make profit out of useless applications done to the lawns. Be prepared to have technicians out spraying in the rain and don’t let me get started with his sales guys you’ll be getting signed up for services you didn’t sign up for and be charged for it. If your looking for a honest lawn care company this ain’t it you’re better off going to a small non franchise locally owned company .

All I can say is that I could not be happier with my continued experience with Weed Man. From the owner of the company to the office staff and the landscape professionals. Everyone has been very helpful & educated in their field. All have been proactive in their approach.I have recently built a new home with the hopes of growing in a beautiful healthy lawn. Because of construction & soil content I have had severe problematic areas throughout my yard.This company “WILL NOT” let up until you and..“THEY” are happy with the results.They have really gone beyond the call of duty!I’m sure anyone working with Weed Man will be equally thrilled! Great ready for a great looking lawn!!Thanks Weed Man!!

On 10/12019 they came to my house to treat my yard. I work nights. I woke up and looked out my window at 1:15 they were not here yet. I got dressed came downstairs at 1:20 in time to see them pull away. They were at my house less then 5 minutes. My mailman said he saw them. They did nothing to my yard. He said they pretty much rolled right through. I had suspected them of doing this for awhile. I talked to the owner Brian Light. We argued over it. He took up for his guys but I was here he was not. He told me he would refund my money. 2 weeks later I have not received a dime. I am now filling a formal complaint with the BBB. Use this company at your own risk.

Excellent customer service and lawn care services

Ive left voice mail messages and online quote request and getting no call backs. I guess customer service isnt their specialty. Ive finally made contact and they are doing what they can to get me started. Im anxious to see if they are better than TruGreen.

I just want to compliment the tech (Rijash) who worked on my yard yesterday. He covered my yard very thoroughly and made sure that a couple of bare spots were seeded extra. Overall, he did an excellent job.

Excellent product and great customer service. Our yard never looked better and Janet always communicated every service. Would highly recommend.

So far so good. I have used them for a few months and they have done what they said and arrived when they said they would. The Technician was very polite and thorough. I will continue to use them as long as they keep up the good work. The yard sure looks better.

Jenny Walker is the main reason I do business with Weed Man. The other services in town provide the same basic lawn care program. The difference is the customer service and that is all Jenny Walkers doing. When you need a respray or an alternative schedule she gets it done that day. Thanks for all the help Jenny!Kirk

After too many years with the ugliest yard in the neighborhood it was time for professional help and Weedman delivered an enviable lawn in just over a year of treatments. Now I need a new mower to keep up with the weed free lawn.

So glad I changed to Weedman . They are very accommodating with my schedule which is important. The yard is shaping up nicely can’t wait until June when all my Bermuda grass is in place.

Excellent service friendly employees and they have killed my wild violets. Something other services were not able to do. My yard looks great!!

Customer service are the best! Techs were helpful and taught me better ways to keep up with my lawn. All of the services did what I was told they were going to do. Will definitely use them for many years to come!!

Very professional staff to work with by phone. My aerared lawn looked great when I got home. I cant wait to see the results next year!!

Terrible customer service and product. I have been a customer of Weedman since April. The customer service is horrible. My emails and requests have gone weeks without a response. We have crabgrass all over our yard that Weedman has supposedly treated, yet it remains as alive as ever. We are canceling our services with them and trying another company.EDIT: To respond to the owners response, I received no phone call or voicemail from you. Try again.

Absolutely great service!

After one year of service my lawn has never looked healthier or more thick! Thank you for giving me the nicest lawn in the neighborhood.

The rep who came out for an estimate was great! As was the tech who applied our first round. Both super people!!

I had an application made for myself and my neighbor and was not happy with the results. I attempted to call the owner and left several messages for him to call me back. Unfortunately he did not receive the messages due to poor performance of the office staff so the message was never delivered. I was finally able to meet with Brian the owner and he is making every effort to rectify the situation. He was very upset that he had not received the information and understandably so. He was very professional at our meeting and I have full confidence in him at this point. I look forward to a continued relationship with him at Weedman.

I have used Weedman for several years and couldnt be happier with their service. They keep our lawn looking great throughout the year. I highly recommend them if you want your lawn to look its best.

Follow up. After misunderstanding with Weed Man, received a phone call from owner who followed up with the situation. Never has anyone been more cooperative in this business. Even received phone call from service tech with accurate time of arrival for treatment. What a huge help when having dogs. Thank you again.

What gives you the right to garnish a employees pay check and steal the money instead of paying whats supposed to be?

Emailed for evaluation and was given a date. They never showed or called. I called them.and was told they came but the owner needed to.come.evaluate and was given a date for that. He never came. I called back and was told.something came up and once again was given another date he was coming. And yet again, no show or no follow up from weedman. Communication is key to customer service! Oh well, if you dont want.my business I will gladly take.it elsewhere.

The gentleman who sprayed our yard yesterday was great, he addressed all the problem areas that needed attention. Allways friendly and professional! Thank you!

I have always been hesitant paying for lawn service due to the high price and the reliability until I found Weedman. My neighbor used them and I saw an instant transformation in their lawn so I decide to try it out. My yard was overtaken by weeds and was quite embarrassed by my lawn. Enter Weedman. The price is reasonable, they arrive when scheduled, and they guarantee their services. I have two small children and a wife at home and my time with them is valuable so when I can entrust my yard to someone I can depend on who truly knows what they are doing, why not! I give them 5 stars because I have not been disappointed and in fact am now getting compliments on my yard!

I had tried them all - True Green, ChemLawn, Scotts... and got the same unsatisfactory treatment from all of them. With those other companies, regardless of what my lawn needed, I got whatever they had on the truck that day - the stuff that all E.TN was going to get. I was willing to pay for special chemical treatments such as fungicide if thats what mylawn needed. After all, thats why I sign up for and pay for a specialty lawn service company - theyre supposed to be the experts. Heck, if all theyre going to do is spread fertilizer, then I can buy that at Home Depot and get a high school neighbor to spread it. But those other guys technicians never noticed or said anything. My lawn suffered and my money was wasted. But Weed Man is different. The person who answers their phone knows what theyre talking about and so do the technicians - lawns, insects, fungus, invasive weeds, chemicals. They even have an experienced person come out and make routine inspections of the yard to make sure my lawn is getting what it needs. If the inspector sees that the last application wasnt completely effective, Weed Man repeats the treatment for free. Thats the expert service I expect, and guess what - I dont have to pay extra to get it. Hats off to the Weed Man organization - they know their business and understand customer service. Steve in W.Knox.

Great customer service and excellent yard results!! Weedman is committed to quality and excellence.

Grass did grow greener and relatively quick throughout the year, but their management of crabgrass did not work and actually worsened after each treatment

3 years ago I brought on Weed Man to service my lawn and at the time it was about 80-90% weeds and unwanted grass. Now after 3 years, because of their treatment & care, my lawn looks like Disney World :). I can tell Weed Man in Knoxville, Tn takes care to do the job right. Thanks a bunch.

They mostly do good

My lawn has looked great all year long. Couldnt be happier with their service.

Paid for two applications to kill my weeds, it appears I have more weeds then when they started!

Requested urine sample before I even interviewed?? Thank you, Next!

Good for weeds

Good service!

Nearly gave me a heart attack banging on the door like the police. We have a doorbell. Trying to recover and rest, instead this strange soliciting gave me a panic.

Great People

Following treatment throughout 2017 I was left with a scarred lawn with sparse grasses and yes, weeds. All of this after having spent several hundred dollars. Never again!!

Great Service!

Horrible