We just signed up to have service with Urbanex. Ryan was a great salesman and went over everything with me. Then Derrick came to the house to treat it. He is very kind and knowledgeable. He did a wonderful job taking care of our issues at the house. He even cautioned me about a snake in my backyard!
Derek performed initial treatment at our new home. He was professional, friendly, and knowledgeable. We just signed up with Urbanex for services and are already pleased with the company! Dennis the sales person was also quite informative and helpful.
We have been customers for a while, but needed an extra treatment that required our pets to be out of the home. Cody arrived right on time, and graciously waited without complaint when I was unable to locate one of my pets inside. We have always been happy customers, but are grateful that Urbanex always seems to be happy to go above and beyond.
Were very pleased with Urbanex, everything from sales to services and customer service has been great. Dylan B did our initial treatment and he was professional, friendly, and thorough. Our second service was completed by Matt L and he was also professional, friendly, and thorough. Each time they make sure we are satisfied with the service and tell us to reach out if we have any issues or concerns. I would recommend Urbanex Knoxville to my neighbors.
Today Dylan came to our house from Urbanex Knoxville and sprayed the exterior, our screened in porch and our crawl space. From the sign up process with Denis to the finished job with Dylan, Urbanex was very professional and thorough. And nice. Super friendly people. Would recommend and the special they are running right now makes them a better value than what I used to pay for same service in my old residence in a small town where most services seemed cheaper than here.
Aaron C. and Jacob came to our home and did the quarterly spray and granules outside. I had Aaron spray indoors for millipedes.They were professional and friendly. I would give them a 5 star.Unfortunately, I do not like the spray that is used because it covers all of my windows and leaves an unsightly residue on all of my windows! I try to keep my windows clean and every quarter this happens. I would strongly recommend a much less messy way of treating homes.
We love Urbanex! Noah came to the house today and was very thorough, polite, considerate and professional. He made sure we were satisfied and that he covered any and all places for pest control. He really went the extra mile to ensure we will stay pest free and we appreciated it very much.
Comparable cost to other services in the area for good quality service, plus user-friendly online portal for contact and seeing appointments. The free spot-treat between scheduled visits was quick and very helpful for dealing with spiders from nearby construction. Tech for this visit was Mike Wilson, very friendly and helpful targeting specific issues.
I got the pleasure of having Trevor as my technician at my home on Signal Mountain. I signed up for service and he was here within the hour. Never knew I was receiving mediocre service with previous pest companies. Don’t hesitate, sign up! Affordable, professional, courteous, and over the top treatments.
We’ve had several great service technicians come out. They notify us beforehand and always show up and are professional. Noah did a great overall service in July around the house and our dock, cleaning off all the spider webs and providing treatment. Mike and Gerard have also done extra work to treat all areas of the dock. They also do the mosquito and termite treatments.
I highly recommend going with this company to get rid of your bugs or rodents. Matt Loope did such an amazing job! He was very friendly and kind, he also explained what he was doing before he did it which made me feel like I was valued as a customer. Thank you so much Matt! I wouldn’t say I hope to see you again in the future but if need be I’ll make sure to request you next time! Definitely telling my friends and family about my experience!
Had a great experience with Noah today during our quarterly service appointment. Noah was friendly, courteous and efficient. He made sure to ask if we had any concerns since our last appointment, which we did not. We are happy to say our home is pest-free!
We like the service. When we moved into our house we had bugs all over including basement and garage and now it’s all under control. Max did our service today and he was great. Very friendly and helpful.
Cody Long was very professional and did a great job. He explained what he was doing and was very friendly.
Gerald, the representative for my area of Chattanooga, called ahead of time to let me know he would be performing services at my house today. On top of being considerate of our time, professional and friendly, I have noticed a HUGE difference in the amount of creepy crawlers in and around our house! Will be using them again as well as recommending to friends and family!
Cody long was great! He did exactly what I asked . Very sweet guy.
Michael W. came to service the outside of our house. He was prompt and informed how long to keep my dogs inside which was wonderful. Glad we signed up with Urbanex! We’ve seen a big difference in the amount of unwanted guests!
We are relatively new customers to Urbanex Knoxville. We have had a total of 3 services accomplished, including an initial service and two bi-monthly services. We have been very impressed with and grateful for the good service we have received. However, I want to thank Urbanex, in particular, for sending us an outstanding technician, Dylan Burkett. Dylan recently performed and accomplished our most recent Bi-Monthly Pest Control Service at our home. The service we received from Dylan is, by far, the BEST service we have ever had. We had received service from other companies and other technicians, but Dylans was outstanding. We really appreciate Dylan for his excellent communication with us. Not only did he contact us prior to arrival at our home, he spoke with us prior to performing the service, he asked us if we had any special needs or requests, and he answered all of our questions. Dylan is very personable and conscientious as well. He accomplished our bi-monthly service in a very timely, thorough, and professional manner. We were so very impressed with Dylan, especially his work ethic, his professionalism, and excellent communication skills, that we hope to have the opportunity to officially request and schedule him for all of our future service appointments. Urbanex is very blessed to have Dylan, a very dedicated, conscientious, and professional employee, on the Team. In our day and time, people and professionals like Dylan are becoming much more difficult to find. Thank you, Urbanex, for sending Dylan Burkett to accomplish our Bi-Monthly Service. We are so very grateful to have had Dylan serve as our Urbanex Technician. Thank you, Dylan for a great job! We hope to have you serve us again in the future.
Gerald came over and was very professional. He took care of the yellow bees and red hornets and sprayed the whole house inside and out. He has a terrific attitude and came out after hours to help take care of our house. Highly recommend. Thanks Gerald!
Mr. Wilson was very friendly and professional. He did a great job. Found wasps nests I was not aware of. I am allergic so very grateful. Happy as always with the service.
In our new house weve had major issues with carpenter bees and spiders on the exterior, and with stinkbugs (which I can live with) and cockroaches (which I can NOT) in the interior, so when Denis came around door-to-door I decided to give Urbanex a shot. I was very skeptical, especially with the carpenter bees as our house has all cedar siding, which they really really like, when they were still around after our initial treatment I thought I would end up seeking a refund, but Urbanex were right on top of it, and my sales rep came back himself with a more intense treatment for the most problematic outdoor areas, and now the carpenter bee tunnels are all abandoned, and Im no longer afraid to walk around the house barefoot at night for fear of roaches. Ive had Matt, Simon, and Tyrese out to spray and all have been 100% courteous and helpful. I dont have to worry about bugs any more.
Weve been using this company for about a year now and are very pleased with the value and the results. Today we had a technician named Austin, who was very thorough, very friendly, and very professional. Would definitely recommend.
Mike did a great thorough job on our treatment today.He was punctual, called before arrival, let me know he was there, and was friendly and fast. We have used Urbanex for the 6 months we have lived in our new build and have been pleased with the service.
Gerald performed my initial service. He was professional, friendly, and thorough. He answered all of the questions I had about their products and made sure my pet was safe. I would recommend Gerald to anyone who needs excellent service from Urbanex.
Terri B. did a great job on our very first pesticide service. Hes super friendly and thorough. I feel confident knowing if we have any issues in that Urbanex will take care of it!Kerri Flores, Soddy Daisy, TN
Connor was doing a neighborhood introduction. He was professional, personable, and informative. We decided to sign up for their service as we are in a new development. The service tech, Lloyd, was at our house within about an hour and did our first treatment. Both men were very polite and were reassuring about the treatments. We are very happy with the service for value.
Josh Keith came and took care of business. He serviced my house in and orderly and timely manner. I unfortunately had a cockroach infestation, but Josh knew his way around a cockroach and was able to service me in an orderly and timely fashion! He had it all done even before dinner time! Thanks once again, Josh.
Aaron C did a great job today. Very professional! Helped me a lot. Me and my wife are very satisfied! (she thought he was eye candy too ;))
Cody is always thorough on his quarterly visits. Glad I chose Urbanex.
Our Tech Gerald came out for the first time yesterday and he was spectacular. He was very professional, courteous, and eager to help however he could. He went above and beyond to take care of any issue I mentioned that I had been having and not in the “just for first impressions” way, he actually cared and listened. Definitely going to be suggesting this company to my friends and family, and I hope they get Gerald as a tech.
Travis came to our home and was very attentive to our needs and concerns regarding issues with ants and spiders. He made sure to spray every area we seemed to have an issue. He was on time, even early which was great. He was very thorough. Thank you TRAVIS and Urbanex!
We’ve been using this company for over a year now for our pest control. Kyle came and did a spray for us today and was really polite and thorough and definitely made sure we won’t have anymore issues. Thanks Kyle.
Service has always been first rate. Dylan was very friendly and ready to answer my questions. I would highly recommend their service.
We have had an ant issue for about four months now and nothing worked . So I decided to call urbanex and they came out as quick as possible. David was very helpful and thorough with everything. Thanks again David!!
Gerald was very intentive to our needs and concerns. He took the time to be sure everything was done correctly and he also made the necessary corrections from the prior service that was not performed. We highly recommend him based on him taking his time and thoroughly doing his job correctly.
Tommy stopped by to tell us about the service they offered. Dylan Burkett performed an incredible initial service 20-30 minutes later. I’d been meaning to call a service and they were exactly what I needed! It was impressive enough to sign my rental property up on the spot after he treated! Thanks so much Urbanex
Noah performed our general pest service today and did a great job. He dewebbed our whole house and did a very thorough job. I would recommend Urbanex to anyone looking for a quarterly service.
Noah came out today to take care of our ants and he did a verythorough job looking for where the ants were coming from.He sprayed for them and hope to see results.
David did a great job servicing my property today. He is polite and very well mannered. David advised me of the start and finish of my service, and took the time to treat my entire property. Definitely a good service.
Cody was very polite and did a wonderful job. He made sure I knew that our cat would be safe with the spray he used inside our home to help get rid of the ants.
Renee stopped by door and explained the services thoroughly, and thankfully, she as right on time. We had been dealing with everything from ants and wasps to ticks and carpenter bees. Within less than two hours, our home - inside and out - as well as our yard and deck were treated. Matt and Simon, our technicians, were fantastic. I highly recommend this service as it is cost-effective and very thorough in addition to the employees being kind and good at what they do!
Our technician, Gerald, came by today to do our services. This was our first visit and Gerald explained everything to us so we were able to fully understand what the services do and how he was going to do it. Not only was Gerald polite and professional he was so friendly. Very impressed, Thank you Gerald!
Aaron C did a great job on our quarterly treatment. Urbanex always responds quickly and addresses all our needs. Very satisfied with this company.
Had our initial Urbanex treatment today. Derek did a great job. Lawn, home interior, house exterior, dock. He is professional, knowledgeable, and thorough.
A tall white baby named Noah came and serviced my home today for spiders. He did a fantastic service. I loved his work.
Josh H. performed my service and let me tell you, IT WAS AMAZING!! Thank you Urbanex!
Cody did a great job. Very professional!
Dylan came out for my initial service and did THE MOST thorough and best service that I could have imagined! All webs on the outside of our home were removed, and there were a ton. A previous pest company had failed at this. He sprayed the inside of our home and was beyond thorough! I’m so impressed with this company and signed a contract! Def highly recommend them and Dylan is amazing and takes such pride in his job.
Dylan Burkett did a great job inspecting and treating my house today. He explained what was needed and I appreciate his professionalism.
David did my mosquito service today and even made sure to latch my gate fully shut when he was done! Excellent service.
Kyle & Ryan were great! They were professional & did a great job! We just moved here and needed a new pest control company & we are happy we went with them!
We’ve been using Urbanex for quite a while now and they always do a great job. Professional technicians and always prompt and efficient. Thanks Mike Wilson.
Gerald was extremely professional, prompt and polite. He took his time to explain every detail and painstakingly worked around my family and pets. It was obvious that he prided himself on delivering top notch customer service and first class results. I would definitely recommend this service.
Dylan from Urbanex did an amazing job at explaining what he was doing and treating my house, very professional and friendly and in my book (because I work in the public) had the best customer service I’d ever seen! Would recommend this company to anyone!!! Great job Urbanex!! I was very impressed!
Noah came out and did my service today and it was great as always! They have been caring for my home over a year now and I am very pleased each time they come out!
I had a wonderful experience with the Urbanex technician Joshua Keith today. He showed up on time and was able to get the hornets nest out of my yard. Thank you
Josh Keith serviced my house. He is the best! Work was professional and efficient. Would Definitely recommend!
Noah did a great job today removing the spiders and webs around our home. He also got the wasp nests under our eaves so that we don’t have to worry about getting stung hanging out on our porch. Thank you!
Noah was right on time and very efficient! He walked me through everything he was going to do. He was very detailed and professional.
I signed up for Urbanex service today and I’m so glad I made the decision to switch from a larger pest control company. My main pest concern was red wasp. My previous company provided treatment last week and still had a lot of wasp surrounding my deck. Dylan and Trevor came today and immediately pointed out multiple active wasp nests under my deck. They did an extremely thorough job making sure all nest and webs were removed and saturated my home with repellent using an onboard truck sprayer not a backpack sprayer the other company uses. This included spaying every square inch of my deck. They also treated the inside of my garage removing webs and applying repellent including traps placed at both sides of each garage door. The level of attention to detail showed immediate results my previous pest control company failed to resolve just a week ago. I highly recommend their professional and thorough service. They provided the level of detail to my home as if it was there home.
Noah was on time, very professional, listed carefully, and took care of all that was required of him and all that I asked of him. Appreciate the great service.
Aaron C. was very professional, friendly and did a great job during our planned application. We would recommend this business to our family and friends.
Mike Wilson was very professional and informative when he treated our house this morning. I would recommend Urbanex to my family and friends.
Jackson serviced my house today and did a phenomenal job. I enjoyed his professionalism and his exceptional customer service in helping take care of our bug problems. He was so knowledgeable. I will be sure to recommend Urbanex to my neighbors. Thanks again!
Dylan was awesome. Truly appreciate his awesome work. He answered all my questions and have better service.
Best experience ever! It was definitely worth the money. Austin came and did a fantastic job. He went around my whole house and de-webbed some trouble areas. I’m so thankful for his services. I highly recommend.
Within an hour of signing up, Dylan came over to perform the initial treatments. He was extremely thorough and professional. I have lots of experience with other pest control companies and I am impressed with Urbanex.
Salesman came to door and was nice but very aggressive when I told him I DID NOT want to sign a contract. He said no problem I can waive the year contract snd you will only pay $100 for first month and $49 for 2nd month. I asked him at least 3 times if I was signing a contract and he said no. The 3rd month comes around and they try to charge my debit card for $49 more, and I called and explained everything and they told me that I signed a contact!! I NEVER agreed to that! They want to ccharge me $150 cancellation fee and we sill have ants!! This is ridiculous!
Josh is amazing 10/10 recommend him and Urbanex. Keep up the good work Josh, looking forward to see you again!!!
Derrick and Trevor were our technicians. Did a thorough job as promised. Friendly guys. I’m glad we chose to use Urbanex.
Gerald was punctual, friendly and professional. He did a thorough job with our carpenter bee treatment, monitored the bees’ behavior afterward with us before leaving to make sure the treatment was effective. We had a great experience with him and hope to work with him again as needed here in Chattanooga. Thanks so much Gerald & Urbanex.
Matt did an excellent job treating my yard and all around my house today. Very professional and helpful with areas of concern.
We have been with Urbanex a few months now and they are great! Had a ton of spiders in the basement- gone after one treatment. Austin just came out to do another mosquito treatment- he is very friendly and professional!
Robert Carroll was an excellent technician. Fast, courteous, professional and thorough. Thank you Robert
Mike Wilson was fabulous. Mike took great care of us!
The service technicians were very nice and did a great job. They were willing to work with me on areas I thought needed extra attention as well as areas I wanted to avoid spraying chemicals. They were very thorough, professional, and got the job done in little time.
Dylan services our house today. He was on time and very professional. This is a refreshing change from our previous service. I look forward to updating this review as time goes on. Everything I have are so far has been great. So glad we found them!
Noah did a very professional job today spraying the outside and inside of the house. Also, he purposely shut our gates so the dogs couldnt escape! Great job Noah
Excellent service and very responsive. Austin has been at our home for last two appointments and he is top notch!
Aaron C was my technician and he did a great job! Very friendly and professional. Five stars!!!
Cody and Josh were awesome. Extremely helpful and friendly. If I could give 100 stars I would.
Matt and Chris were service techs and were very professional and accommodating to my needs. Recommend them highly
Matt L. was very prompt. He called ahead to say he was on his way. He took time to talk to me about the problems we were having. Great service
Josh Keith came out today and serviced my house for ants and ticks. The service was fast and seems to be working great.
Aaron Crawford did a great job on my home today. I would high recommend this service!
Austin did a great job servicing our house. He was informative and aware of what needed to be done. Thanks, Austin!
Terri and Josh are simply the BEST!!My dogs adore them, and they’re extremely friendly and thorough.Highly recommend.
Great company! From the first impression with Mackenzie, they are all very professional, quick and did a great job! We have high ceilings both inside, in garage, and on front porch, and they cleaned spider webs from all. Matt, Simon and Trevon were professional and courteous. This is a clean cut group who does what they promise, and shows up to work for you.
We love the service. Josh and Teri are wonderful technicians. They are very personable and efficient. I would recommend them to anyone!!!
Very pleased with their service and responsiveness. Have used them in 2 locations now and have had no pest issues. Highly recommend.
URBANEX has been treating my home for two years now and i’ve had no issues. JK came by today and was able to get the spider webs from my sun room that we could not reach. Greatly appreciated
Word of mouth from customers is still a great means of measuring a companies worth as well as the assets that great employees such as David Boring provide i their service to customers.
Just had Urbanex come out for an interim treatment for spiders and ants. We have been using them les than 6 months. Deante arrived and was very pleasant to work with. He listened to my concerns, treated all the areas that we discussed and was very courteous and professional. Urbanex is doing a great job so far for us. Will write additional posts as time passes.
Dylan was wonderful and so professional! Very impressed with my first treatment. Very positive experience!
Mike was very professional and nice. We have had good experiences with this company.
Aaron Crawford did a great job at my home. He was very respectful and informative!
Matt L has been a pleasure to work with! Prompt and courteous. He made sure all of our needs were taken care of.
We love Urbanex. Weve used them for about a year now and were really happy with the quality and customer service. Gerald was on time & super professional. We havent seen the spiders or roaches since he was here. Thank you, Gerald!!
Aaron c did a great job at my home today. Very recommended!
Efficient, pay attention to details. Good friendly service from Derek - Knoxville