I love this place. I brought two other friends with me to get our nails done for prom! They got us all done and the designs on our nails were absolutely amazing! Yes they took a little while but I brought in a big group and they wanted to make sure it was done right. I paid 52 dollars for my nails then I tipped 8 dollars. That is a fair price considering my other place made me pay 60 dollars for a design wayyy less than that. So I 110% recommend this place!

I walked in to have my nails fixed after getting them done at another salon. I was helped immediately. There was good communication about what I wanted and I was very happy with the outcome.

Everything was great! Maria does an awesome pedicure, OMGosh I was in heaven. The only reason for 4 stars is it really irks me when they start talking their native tongue. Its like secretly talking behind someones back.

Most people call me Vickie at this salon but I wanted to write a review from a workers perspective instead of a client. I currently have two bachelors degrees in Business and in Spanish. Along with that, I am currently pursuing my MBA in graduate school. I work here as my side job because doing nails is one of my passions and my skill set as a manicurist exceeds most people in the region therefore I could work at any nail salon that I want but I stay here because I love my customers and I love working with the people here (I posted pictures below of my work). When I make my clients happy, it makes me happy and that is how a business flourishes. This salon has been here since 2005 and so we have been in business for 12 years in the town of Kendallville. If we were not a good business entity, we would have closed down years ago.I want to write on behalf of the owners, as they are not apt to utilizing social media tools to promote their business. Although I am only one person and one voice cannot make a place look good or make much of a difference, I still want to voice truly what this business is about. The people here love what we do and it is our priority to satisfy our customers. I spend time on every customer that I have and I always try to do my best to make customers happy. Yes, I agree that the management and owners are at fault sometimes but running a business cannot be perfect. It is not a perfect world and we cannot make 100% of our customers happy. What we can guarantee is that we try our best to give every customer good service. And for everyone who read this whole post, I just want to thank you for your time for reading this.

Been here for years & Ill never change up! Ive tried other places and the quality was not at all equivalent to Pronail quality. 💜 Heres some of my recent favs 🥇💅

Did a amazing job love them always will recommend

I absolutely love this nail salon. Excellent service! They always exceed my expectations. They are the best!

I have been going here to get my nails done for years. John and Kelly are the best! Always leave very happy!

I loved it got it done for my wedding 🖤💚 cant wait for my next one in 3 weeks!! ( no they didnt cut my nails that short.. Unfortunately I did)

I was very pleased with my Pro Nails experience. Every one I was in contact with was friendly, attentive, and provided great service. My pedicure was so relaxing and my nails turned out beautiful!!! I definitely recommend and will return!

Great job and super nice people

Always love going to see kelly ❤ my nails are always done perfect and they never fail to make me happy

Im in Indiana visiting family so Ive only been here twice. But both times Ive been more than satisfied. Clean establishment, friendly staff, and great prices. Home in Delaware I pay $38 for a refill and gel polish and here its 28. $10? Yes please.

Great place.. very friendly. My nails look and feel great.

Had nail polish on fingers plus nails fell off within days

Very nice and welcoming people, great service !! 10/10 recommend

Best nail experience ever

They were amazing.

If you’re looking to be insulted and get the worst nail design ever then go here. They are rough when working on you and completely insulting. No point in scheduling an appointment because they don’t honor it AT ALL! Very rude and hard breaths while working on your nails. Overall horrible experience I have never in my life had that kind of customer service and then on top of that had a nail tech argue with me about what I asked for when I had exact pictures of what I wanted and proved what I asked for. So unprofessional I do not recommend this place at all. Oh and the kicker they still charged me and refused to fix it.

Love pro nail always an outstanding job.

Worst Pedicure I have ever had. My friend and I went and her pedi started 10 minutes before mine and mine ended 10 minutes before hers did. It was rushed, barely used salt scrub, painted my toes before doing lotion massage, did one coat of polish. Just Horrible not to mention she kept getting up and leaving mid massage or polish. She was the owner too. I offered to pay half since it was a half a** job. She still charged me full price when I expressed that was the worst pedi EVER. I won’t be returning.

Absolutely love my Disney nails! I love their work.

Very CLEAN!! LOVED the pedicure and this will be my new place to come! If you looking for a thorough pedicure with friendly workers try this place!

I have tried some other Nail places.And Pro nails Kendaville is the best place to have all of you nail needs taken care of. Very exalent.

Very Kind and Great work

Not bad

I couldnt be happier with the service at Pro Nail. They got me in on short notice on a Saturday and didnt make me wait forever and my nails look so good! They werent overbooked like everyone else and the salon was clean and spacious and very nice. Ill be getting pampered more often since finding Pro Nail. The staff were very friendly and easy to talk to as well. I cant say enough great things about Pro Nail. Highly recommend!!@

Always a delight to pamper myself.

The one and only time i went here for my friends birthday they stole money from us and immediately became belligerent about it. so we just hurried up and got out of there. dont recommend.

It was my first time getting my nails done and the gentleman made sure to do an amazing job! I love them and will definitely be returning!

I’ve been going here for quite a while now and always received great service. I wanted to make a note of the post below, I was actually there that day and I’d have to say those people were so rude to the owners the minute they walked in. Not to mention, half of the stuff she said is not true. I recommend people come here because I’ve always had a great experience!

Called ahead and they got me in within a few minutes of arriving. Friendly staff and very clean salon. They did a nice job. I would recommend.

Great professional nail care at reasonable prices. Very conscious of your comfort. Every care for cleaniless. Wonderful staff. Who wouldnt want a pedicure with massage chairs for your back and neck and leg and feet massages by the staff. I drive 40 miles because of how much I love Pro Nails.

After I became a returning client my service and product was very good! I love my nails when I leave there. I have enjoyed many pedicures since I first started going there. My first visit they shaved off too much from the bottom of my foot and it was raw. I had a blister from walking for days after. My second visit really increased my appreciating for nail art. 4 weeks now with no nail problems.

I always get in quickly, theyre friendly and I always end up laughing at some point. The other customers are usually really fun and lively as well. About an hour tops is my typical visit time for a full set / fill. I do recommend calling in first to get an appointment, just to cut down on potential wait time.

Made a reservation for a group of girls to get manicures and pedicures before my sisters wedding this weekend. Spoke at length with the owner about a good time for all of us to come while being respectful of the girls time. Eventually decided on 4:30pm-7:30pm with the owner encouraging me to have girls stagger their arrivals. The next day, 3 of us arrived around 5:45 pm and were told they accepted a lot of walkins because they thought we werent coming. We sat and waited for 45 minutes while waiting and eventually decided we could take our business somewhere else and be treated with more respect. Will not be frequenting this business again.

Nice color variety

I will never go to any other place but here. They are the best place in the 260 area to get your nails done. Plus the owners are the nicest people Ive ever met.

Love the care ❤

Went in for a Pedicure. Was not scheduled ahead of time and they got the both of us in right away as there were not a lot of people in at the time. Nice setup as they have the shop setup with different areas so it isnt one large open area. I was disappointed that no clear polish was offered after the pedicure was done, even though I came in with clear polish on toes. Everywhere else I have gone has always asked, at least.

Unfortunately my first experience didnt even get to be a true experience. I went in over my lunch hour on a Monday afternoon at 1:40pm. I was told 10 minutes as I waited in the reception entry. Started to look around concerned that I was forgotten about, 10 minutes later. The lady came over took me to a pedicure chair and turned the water on and told me that they would be right with me. The gentleman then came over shut the water off and turned the jets on and walked away. 25 minutes later I looked at my watch and needed to be back to work in 15 minutes still without any service. I got up, dried my feet off and told them I was sorry that I couldnt wait any longer that I was told 10 minutes, and by that time I had waited at least 35 minutes. The lady said, Ill be right with you, and I politely said, No, I dont time. I need to be back at work in 15 minutes and dont have time to wait any longer. On my way out I realized that there were only 2 employees doing services on 4 other people at the same time. This not only is a concern of service for others, but may very well be a sanitary issue working on multiple people back and forth at the same time. I dont have expectations that are hard to meet, but I will NOT be returning after this experience.

Im sure I have already posted, but seems the bad reviews dont get published. I went in for a fill, was told I need a new full set. After an hour and 45 minutes of pure torture, I had to put a stop after they finally got my old acrylic off. Then Jon had the balls to tell me, v Im glad you didnt want a full set, Im tired and we work hard everyday. This place should be closed down!!!!

Love both of the owners very much and they make me feel at home every time Im there, and with my nails I can never complain, come out the way I want almost 99.9% of the time! Highly recommend!

Everyone was great, super friendly, made it a wonderful experience. Until came time to pay. Why is it that everyone constantly tries to screw you into paying more?! I dont appreciate a lackluster shellac pedicure to cost me over $40. They decided to give me the highest costing pedi after I specifically said I only wanted the basic. Got the bare basic treatment, with high $$ cost. Not cool. Not to mention the next day it began chipping due to her not removing the excess from on my skin. Steer clear.

They are always so friendly. Love them!

Very friendly and did a great pedicure

I love and adore going to Pro Nails. John, Kelly and the girls are just amazing. Kelly has never told me she can’t do any of the crazy things I come up with for my nails and I always get complements on my nails wherever I go. Yes there are days where you do wait but to me the pros out weigh anything else. I’d rather wait and have my nails done right than be pushed out the door and made to feel like another number. You definitely don’t get that here. They are a family run business who takes pride in their customers and in the work that they do. I have went other places at times to get my nails done and it’s never as good as what John,Kelly and the girls do.

I made an appointment for a friend and I for today. We arrived at the salon and there was only one man working. There was a woman in one station and another that walked in and was seated. I was seated at a station and was asked to remove my own nail polish by dipping my fingers into the nail polish remover jar. When he took the lid off, the sponge was totally destroyed and the Polish remover was a curious black and red. I promptly refused to put my fingers into that mess. He then brought me some cotton and was going to give me a bottle of acetone when I asked him if he was the only one working. He said to me, yes I am the only one. He then asked me if that would be a problem. I told him yes, It would be a problem because there were 4 of us there that needed attention and I was not about to sit there as he bounced between myself and 3 other people trying to take care of us. He then suggested that I should come back another time. My friend and I left. You dont run a business.like this. And you certainly dont take appointments and expect people to sit there while you play round robin trying to take care of multiple people. I will never go back!

Fantastic pedicure from Maria, good experience

There very professional and very nice.

I used to come here before they told a woman not to bring her disabled child back because they dont do people like her. But the other day the other local salon was too busy for me so I decided to stop in. I sat there for 40 minutes without being acknowledged. While sitting there looking at colors there was not enough options. I wont be returning!

Best place in Kendallville to get your nails done. The place is spacious and high end compared to the other gross nail salons in Kendallville. Along with that, they are the best at acrylics. Love my nails!!

I only get my manicures done here and I love 4 hours away! I love it everytime! And they will last 3 weeks, sometimes 4!

They do an outstanding job on your nails!

Friendly and very relaxing

Just adore John and Kelly. I wont go anywhere else for my nails or my pedicures.

Pro Nails won best nail salon in the region!. They definitely represent what Pro Nails is all about, which is giving great service!

I love my nails every time I get them done... They are the best.....

Brought my daughter here to get her nails done there are four employees 6 customers the male employee working on my daughter is working on three of those customers so it has taken her three and a half hours with me and her daughter waiting in the car and she still not done I would not recommend this place unless youre dropping somebody off for an overnight because it will be a wait

Very happy with how fast and good they did my nails

They take their time with people of older age and with health problems and give them extra attention. They are the most kind heart people and are very curtious to every person that walks in. When you leave their business you can guarantee no other place can do better.

Love...

Ive been going here for years and this place has gone downhill. No matter the nice paint job they still have cockroaches running around. When you point them out to the nail ladies they say theyre too scared to kill it! Seriously?!They have stopped caring about doing a good job and cut corners everytime. For example, instead of cutting your nails short they barely do a trim and they never clean the nails properly. Instead they do a shoddy job of cutting your nails irregular sizes. They make your toe nails appear skinny ontop because they cant get all the dead skin on the side of the nail. Isnt this basic service and knowledge? They really need to get their act together.

Live how they can fit me in and there pedis are the best

Im sitting here now and these people are very unprofessional. After putting on the tips the guy proceeded to cut them down with a regular pair of scissors. I asked them to stop before putting on acrylic and take off what they had already done and the lady got up and walked away from me after being very rude. I do not recommend this place to anyone and I surely will never be back.

Get the nails done here

Appreciate the service & the choice of music. Thank you!

So friendly an did such a great job!

Went in to get a set and 10 minutes to other girl got put in before me and they didnt have appt or anything

Not even worth a star. Should accept any kind of client, within good reason, disabled or not.

They just made my nails looked so great!!

Discriminating against another human being is an an absolutley ROTTON business decison. I am sharing Diane Addiss story like mad and I advise everyone else who comes across it to do the same. Do NOT get a mani/pedi here, and do NOT continue to give these scumbags your business. If you desperatley need pamping, go to Fort Wayne. At least most shops there have standards.

Horrible. I got a shellac done and the lady didnt cut my cuticles or anything, just started painting them right away. Took her less than ten minutes to do my nails and they lasted for four days (which typically a shellac last around two weeks for me). Will not being going there again.

They do a awesome job every time....

They have terrible customer service, the lady did not seem to care what my nails looked like, she just kinda rushed through it. She was very bossy. Was not worth $30.

Terrible business the owner told a mother of a disabled lady who has traumatic brain injury to never bring her back because it took to long to do her nails and they dont do people like her. This lady has over came so much since her horrific accident and all she wanted for her birthday was a mani/pedi and this is the treatment she received the this horrid business.

Wonderful service, prompt and caring

Not so great service and the workers are irrogant...

They have done a beautiful job on my nails!

Best nail salon around!

First time pedicure it was awesome

Love them

I will never do my business with people like this! They refuse to do business with disabled people!

Very rude to disabled children. will not be going back.

Best. In the area!!

Love this place

Fantastic!!! This is the place to go!!

Good customer service

Pro nails is awesome!!!! John & Kelly are great!!!

Very friendly Christian environment.

How does it cost refill your nails?

Will be going again

Hh

Hreat service

Always perfdct

Friendly owners